Hi.. Today we went into the Calloway store looking to…read moreupgrade my daughters phone as she is going to college this fall and Anthony helped us and this process was flawless... so easy and my daughter loves her new phone! I highly recommend

Maria Hernandez greeted me as soon as I entered the store. She quickly helped me resolve the issue…read morewith my newly purchased iPad and restore it for use with my T Mobile plan. While we waited for the reset (Apple takes its own time), she asked if she could help other customers. I said yes, and watched in awe as she helped de-escalate a frustrated customer, helped another pay a bill and supported her teammates. Maria is a great brand ambassador for T Mobile!! Thank you, Maria.

So we had a great time buying iPhones, upgrading each line, and turning our personal lines to…read morebusiness lines...and answering our never ending questions. His customer service and knowledge on Apple and Samsung products were on point. He knew the ins and outs of all the products that we have from iPhone, Apple watch, iPads and Note phone. Highly recommend you ask for Jorge! He has 10yrs plus of experience and very professional. Thanks Jorge for explaining everything to my family and never making us feel rushed.

From the owner: Switch today & enjoy America's largest 5G network.read more

This review is a mixed bag of wonderful and ??????…read more I have an old Kindle, that was a special gift, and would no longer charge. I took it to uBreakIFix and Jose repaired it. The good: He did ask for a deposit and the total cost was very reasonable. His attitude was friendly and professional The front area was clean and neat. The negatives had nothing to do with the quality of work. The ???: The Kindle was returned wrapped in plastic wrap and handed to me. I had to take it home, and charge it to see if it was repaired. (My bad, I should have asked to see if it worked). Jose wore his hat backwards. Guess he was having a bad hair day. When we walked in, the shop was completely empty with an eerie voice from the back saying, thank you I'll be right with you. Would there be someway to install some sort of partial partition so when a customer walks in they could see there was a live body actually there? Jose, Thank you for repairing my very special Kindle

I dropped my game PS5 month ago, and I finally pick up on April 24th, i excited to play the game,…read morenext day it broken complete. Not working anymore? I bring back the store complaint. They say I'm sorry, but I can't fix it again until you need a file claim? I don't get it? I dropped a year ago. I paid for it with a warrant for 1 year now. He needed a claim? Claim? They never told me about this? Why NOW? Why didn't they tell me a year ago? That time I had a warrant a year ago. That early broken before May 2026 warrants a I will never go there again!! NOT PROFESSIONAL

Bakersfield Best Buy…read more On Feb 24, 2026 Chris Moar came to repair my Sony Home Theater Sound System at my home in Wasco. He was very knowledgeable and resolved all needed issues. He was very patient and thorough. He answered all questions promptly. Chris explained everything to the littlest detail. Which is rare today. He's a very excellent employee all around. And I am so thankful for his hard work and now my Sound System has outstanding theater sound thanks to him. Thanks again Chris!

I bought a Samsung TV from Best Buy on line as it is hard for me to get out and I knew I wanted the…read moresame T V my brother has. Well now all the TV will do is a black and white picture. They said it would cost $85.00 for the GeekSquad to come out and if need be replace it. I said ok. They sent me the link to pay for it. So I used the same Chase card I bought it with and she told me they don't accept Chase cards of any kind. She asked me if I had another card. I didn't I don't like credit cards. She said you will have to go into your local store and pay for it first. I told her I'm disabled and I can't just go to the store and pay for it that's why I bought on line in the first place. Good luck getting in touch with anyone who can actually help you.

These folks are the best. Took my son to see them yesterday. We were able to walk right in and…read moreget help. My son's Samsung was "frozen" and we thought we might be forced to buy a new phone. They fixed his problem in minutes and we were out of there with no charge.

Caused me problems and wasted time to swap out SIM card from former Metro by T-Mobile iPhone to…read moreMOTO G7 Plus---I never did get phone service activated, but was charged $20 by store operator for his incompetence. If you seek frustration, by all means, GO TO THIS STORE.

Went in today and was helped by Isaac. He was amazing and made the process super easy! We got 2 new…read moreApple Watches and a phone upgrade. Isaac was so patient and helpful!

We love this at&t store! We have had to go in quite a bit the past few months for a whole list of…read morethings. First, it was to replace a really old iPhone with something newer since my boyfriend cracked his screen. He was in and out and back home within an hour, which I was not expecting because the Ming Ave store and Truxton store that would have taken me 1-2 hours easily because they get so busy. The second time was because we were interested in getting internet service so we could stop using Spectrum. We just wanted it all in one place and one bill. We ended up getting the girl who helped my boyfriend get a phone, Brenda, again. She let us know about internet, but also told us it was super cheap to add TV on too (it was like $10-20 more to get internet and DirecTV basic package versus just internet). Then she helped us get HBO for free because we have unlimited data. We were super happy and the process went smooth and quick to get it changed and scheduled. Then we went in a 3rd time and got Brenda again. We needed help figuring out how to move our TV and internet since we are moving (unfortunately only the customer service line can help with that), but we also got help getting my boyfriend on to the First Link network for first responders and she added me as an authorized user. It took awhile because it is kind of a painful process, but she guided us through the whole experience which would have been incredibly difficult to navigate without her! I've never said this before, but I'm actually not dreading the trip to get me added on to the cell phone plan in January because I know it will be as easy and painless as every other trip to this store thanks to Brenda and Eric, the manager, who always happily helps out when Brenda doesn't have the answers. These two make the whole cell phone/internet/TV process way easier and faster and have totally changed my outlook on AT&T customer service in this town because I've had some bad experiences at their other locations. I will only be going to this location for all my needs! Thanks guys!

The staff are clueless and if THEY screw up it's all on the customer to make the situation right! I…read moresoftened up for 4 mobile lines and internet service and paid for all activation fees and taxes on devices and the rep ordered all the wrong stuff and now it's my responsibility to return everything g and wait for my refund etc and then re order all proper things! I spent hours in the store and accomplished nothing but stress

Spectrum has a nice clean store at this Stockdale Highway location. Staff member who assisted us…read morewas kind and helpful as well. Wait time was a bit long even though there weren't many customers the time we were there. Situation was resolved albeit not to our full satisfaction. Oh well. We shall see how long we continue to use Spectrum. Only time will tell.

This visit started with a Red Flag...When I walked in, he walked to the back ,I waited aboutb2…read moreminutes before he came back out, but seemed nice enough, Just didn't seem like he wanted to deal with me or my business, I was asking him questions and never got a real answer to whether he would help me, but took my number like he was going to contact me back, 2 walk-ins and 3 phone calls later and no viable response from this guy. No worries ill take my business somewhere else my problem is, he's the closest to my house, That's why I wanted to use this shop, I guess $700 for a screen replacement is nothing to him..No picture here, not taking pictures of a business who doent seem to want to be in business.... Moving On....

I'm a local business owner (Mad Dog Tattoo), and today I dropped my phone and cracked the screen…read more My cell provider told me I had coverage and referred me to CPR Cell Phone Repair. Even though it was a bit of a drive and a super hot day, I made the trip--and I'm really glad I did. I dropped off my phone, went down the street to wash my car and get a haircut, and by the time I got back--less than an hour later--it was done! Not only did they replace the screen quickly, but they also went the extra mile and cleaned out the charging port and speakers. Super fast, very friendly, and great service overall. I definitely recommend CPR to anyone needing phone repairs!

Terrible customer service at this AT&T location. The lady…read moreworking here clearly did not want to help me at all -- extremely rude and dismissive from the moment I walked in. She acted like I was bothering her just by asking simple questions. I ended up leaving and calling the AT&T customer service hotline instead, and they gave me a much better deal in minutes. Save yourself the frustration and skip this location entirely.

Went to AT&T today to get some assistance on my wife's iphone13 pro. Phone was activated but needed…read moreassistance on SIM card removal from iPhone7+. We were greeted by Vanessa with a BIG SMILE ; ) SIM card put in and bought a phone case. Reason for 4 stars is due to the value... we couldn't wait but $48 bucks for a phone case... geeez us. Little heavy on the prices here. Can't win. IPhone purchased with charger but need to buy adapter... come on Apple products. What happened to buying a phone ready to go with charger. One last thing... we were told we could get $25-$35 credit towards the iphone13 phone case... we left because their system was down and came back the phone credit was $15. We chose to keep the phone instead of giving it away.