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    Powerstride Battery

    5.0 (10 reviews)
    Open 7:30 am - 5:00 pm

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    Review Highlights - Powerstride Battery

    The customer service was awesome and I was in and out with a new battery in a very short time.

    Mentioned in 6 reviews

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    A-1 Battery Company

    A-1 Battery Company

    (25 reviews)

    $$$

    Battery problems on a Saturday, ugh!…read more A1 battery on Union was AWESOME! I called them 5 minutes before they opened and talked to J.R. He assured me he had a battery that would fit my car and could change out the corroded cable. I pulled up, and a technician named Eedwin walked out and greeted me with a smile, and started diagnosing the issue right away. J.R. and Eedwin went straight to work, pulling out the old battery and replacing it with the new. The AAA representative had mentioned that I needed a specific type of battery, which was only available at the dealership, but J.R. (and later my mechanic) assured me that wasn't the case. J.R. made sure I had the correct battery for my car and even cleaned the battery housing as well. I was there for less than 10 minutes, and everything was under $200, when AutoZone was going to charge me $250 just for the battery! (no install). Time will tell how well the battery does (they gave me a 5-year warranty - 1 year full replacement, the remainder is prorated price for a new battery) but so far, I'm happy with my service. I'd recommend this place to my people.

    The only place to buy a battery. They couldn't be any faster; I've been going there for years. The…read moreman checking me out looked it up and told me the old one still had some warrantee left on it and adjusted the price. I didn't even ask him to. There's no reason in the world for me to try anyone else when they do everything so well.

    O'Reilly Auto Parts

    O'Reilly Auto Parts

    (18 reviews)

    I had a frustrating experience at O'Reilly Auto Parts…read more I came in for a simple purchase, a car fuse, and found myself about 15 people deep in line. Several customers ahead were engaged in longer part consultations at the counter, which slowed everything down. I asked a team member if there was a separate line for quick, over the counter purchases. I was directed to the same line, with no alternative option. Key issues: No separation between quick purchases and detailed consultations Long wait times for simple transactions Inefficient use of staff during peak demand There were at least 4 to 5 customers ahead of me making quick purchases, yet all were stuck waiting behind lengthy consultations. This created unnecessary delays. If the goal is to improve in store sales and customer experience, consider: Assigning one staff member to handle quick purchases Creating a separate line for simple transactions Managing consultation flow more efficiently This process needs improvement. Walked out and left the fuse behind. I made my purchase on Amazon for a lot less with overnight delivery.

    We needed some parts we couldn't find at AutoZone. We stopped at O'Reilly's and JR I think his name…read morewas. Best cool guy ever. He is very knowledgeable. He explain everything so well to our understanding. Amazing Amazing people person. I will come back to the Chester location. I call him. I tell him what we are working on and he checks the closest location for us and the part. We do t even mind driving to him. He makes us feel like family. I was just amazed at his Customer Service skills. I have not had any Customer Service anywhere since Covid. It just made me feel so appreciated as a customer.. five stars for the guy!

    Powerstride Battery - batterystores - Updated May 2026

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