The worst. When my 80-year-old wife complained about an expensive billing mistake made by this…read morestore, the manager told her get out and threatened to call security -- even though the manager admitted that the responsible employee made similar mistakes with other customers! The manager then went into a back room and hid. This store is a franchise. We had to go to AT&T's company-owned store on Coffee in Bakersfield to get the mistake fixed. That entailed 3 visits to Bakersfield and 3 calls to AT&T foreign representatives who were hard to understand. The calls required 30-minute waits, and one was dropped. Thankfully, the Bakersfield store representatives were patient and a pleasure to work with. Troublesome as the trip is, I'd go there.

Went to the AT&T store to add 2 lines to my account. The sales associate told me what my estimated…read morebill would be. Later I found out that they added other things to my account without my consent and my new bill would be over 100 dollars more than what she told me in the store. After 2 calls to AT&T and over 2 and a half hours on the phone I was told I have to wait 4 more days and call again to try and get my account fixed. Hopefully i can get it fixed before they take payment direcetly out of my account. The Tehachapi store runs a really good bait and switch scam and AT&T does not seem to care.

This place is the biggest rip off ive encountered . Brandon will tell you he is doing one thing and…read morethen will turn around and raise the price while lowering the quality. Avoid this place at all costs!

From the owner: Second Star Technologies is an IT Support and IT Consulting company focused on Managed IT Services…read morefor small and midsized businesses in Bakersfield CA, and throughout Kern County. Our SMB Solutions package now includes SEO, Local SEO, Pay-Per-Click / Google AdWords, Search Engine Marketing (SEM), and Social Media Marketing and Management.

quick and easy and very friendly, would go again for any device problems! Has lots of options for…read moreaccessories and it's cheap.

Just needed a pop socket for my phone and couldn't find any anywhere else. They thought they were…read moreall out, but found a stash of Hello Kitty and some breakfast food ones. I got the breakfast ones. It says $10 for a pack of 3. He gave them to me for $5. Quick. In and out. Thanks for the help and the hookup! Service was excellent!

Very good fast service and good prices ! Its inside wallmart on the far back side would come again !read more

Went to get my phone fixed recently now my front camera doesn't work , the lady that works gave me…read morea fake iPhone screen that wasn't capable

Great place to come and get repairs on your phone price is fair ...work was pretty good for the…read morephone I brought in my little sisters phone was bent and he was still able to place a new screen on good enough to work.. their customer service was great I didn't feel hassled or anything. I'd recommend this place 100%

Went in to get a phone case and screen protector, got what I needed and they installed both for me,…read morewas in and out in less then 5 mins. Nice guys too.

I just had to visit the T-Mobile on Ming to get my issue sorted out…read more Came in yesterday to see if I could get my phone replaced because I dropped it and the screen is now malfunctioning. Girl with pokemon nails barely looked at my phone, just gave me her tablet and made me fill out the online Assurant insurance form. I did so and towards the end it showed a balance of ~$100 if i got approved. Got the email today of the approval but it says phone upgrade, I did not want an upgrade I just wanted an equal replacement. The link on the email i got didnt even work, so i headed over to the California branch and doors were locked past 11am, sat in my car for a bit to see if they would open it but they didn't so I went to the location on Ming. I was unable to reverse the Upgraded insurance claim, and I had to pay the ~$100 difference. The girl at the California location did not inform me about anything, did not look at my phone at all, just gave me a form I could've done at home with the WRONG information. Incredibly frustrated. Wasted my time and the other t-mobile representative who used his personal phone to let me call Assurant to figure out what the hell I signed up for and what kind of "upgrade" I got, which seems to be just the exact same phone I'm trying to replace. It's obvious this locations workers don't care at all.

Chris right away helped us out. He didn't keep doing what he was doing without acknowledging that…read morewe walked in. He was the most efficient employee that has ever helped us in my history with T-mobile. Quick and to the point and with a smile. We need more customer service like his!

Gladys was a good helper she got me a phone when mines wasn't working with the best dealread more

The girls have a nasty look, and lack of good customer service do not recommend…read more Las que trabajan ahi tienen la actidud mala

I love this place. I've been a customer time and time again because I always get the best customer…read moreservice here. Rebeca and her team are the best, they'll work with you to get you a plan at the right cost for you. The plus side is all their selection of accessories and the different plans they carry. And the cherry on top is the great attitude from the girls who work there.

From the owner: Phones, phone services, accessories and anything that has to do with phones. We have Boost Mobile,…read moreVirgin Mobile, H20, Page Plus, Simple Mobile, Net 10, T-Mobile, ATT, GoSmart and much more. You have a used phone? We can put it to work again. We take any utility payments including credit cards. Cell phone accessories, Bluetooth speakers, chargers, bluetooths , if we don't have it we can special order it for you.