Paid 120 to get the back glass replaced, it broke the very next day even with a phone case on. bad…read morecustomer service as well

My husband took his phone in for the screen to be fixed. It was returned with a messed up Face ID,…read more broken brightness so the screen is darker than it should be, and the screen isn't even laying flat. The idiot in the store refused to fix it or refund after saying there's a 30 day return policy. Took it to Apple and they said it would've costed us the same but we could've had a working phone atleast. So now here we are out $250 for BS. If you have no issue paying top dollar GO TO APPLE. Couple stores down the way AND THEY KNOW HOW TO FIX PHONES. Hire new people or shut down if you're the owner. PATHETIC. 0/10 NEVER TF AGAIN.

Kenny fixed my son's iPad screen at a really fair price and got it done in under 2 hours. He is my…read morego to for repairs (Xbox, iPhone and now iPad.) Always fast and reliable.

Kenny was prompt with his replies, helpful and efficient. He is easy to communicate with and he…read moreeven attempted to save me some money, suggesting a simpler fox to my cell phone issue. He ended up replacing the battery and charging port for a fair price and quick service. I will definitely be back if there is a need and recommend him to friends. Thanks Kenny!

I just had the best experience this afternoon at the Bakersfield California Avenue location of…read moreUBreakiFix by Asurion! For some reason, my carrier was trying to get me to replace my iPhone13. I just had some scratches on the screen so All I wanted was a new screen. I stopped in the store on a whim to see if someone could advise me. Wyatt, the manager, and John were both so helpful! They went beyond the extra mile. Wyatt had me call the helpline while I was sitting in the store. The rep was unable to hear me very well, so Wyatt spoke to him on my behalf. Wyatt really got the ball rolling and the rep reopened claim for a new screen. Voila!! John had the new screen put on in Only 15 minutes!!! I am beyond impressed. The helpful service I received! I highly recommend this California Avenue location of uBreakiFix by Asurion!

Quick, easy battery replacement! Ian came to my home and replaced my battery in his uBreakiFix van;…read morethe process took all of 20 minutes. Super convenient for busy people! I am one happy customer! A++

I specifically ask before I dropped my phone off if all features, including face recognition would…read morework with the replacement screen for my iPhone. He assured me everything will would work as usual. I agreed for him to fix the phone. I picked up the phone after a few hours and as I was driving away I discovered that the screen didn't allow me to use face recognition. I went back and the guy told me that he never said that it'll work. I do not recommend anyone using this store, as he's dishonest and not professional.

I dropped my game PS5 month ago, and I finally pick up on April 24th, i excited to play the game,…read morenext day it broken complete. Not working anymore? I bring back the store complaint. They say I'm sorry, but I can't fix it again until you need a file claim? I don't get it? I dropped a year ago. I paid for it with a warrant for 1 year now. He needed a claim? Claim? They never told me about this? Why NOW? Why didn't they tell me a year ago? That time I had a warrant a year ago. That early broken before May 2026 warrants a I will never go there again!! NOT PROFESSIONAL

Very happy with the phone screen replacement. I have an older iphone (8+) and have broken many…read morescreens since I first bought it in 2019, but he was the first person to include a screen protector. Now, it's less likely to break. This is true customer care & the kind of business I feel good about supporting. I will definitely return (and probably soon- I think I have an ipad with a cracked screen too.)

Ray did an amazing job with my 3 TVs! He was so respectful and kind during the process and very…read moreattentive. Thank you so much!!!

This place is one of the best In Bakersfield, fast and good service. I will recommend this place…read moreto everyone

I asked for my camera lens to be repaired and it was done really fast and the price was very…read morereasonable, Also the costumer service was nice I definitely wouldn't mind coming back for anything phone wise.

Had an awful experience with this place and will never go back. We had an iphone with a bad…read morebattery, and brought it in for the battery to be replaced. Joei had told us that to replace the battery, he would have to remove the screen and it would potentially break. He ended up charging $270 for this battery swap because he needed to change the screen too being it broke. His repairs to the screen, which never had an issue initially, broke on the first day we got it back. Went back to adress this issue and was just told how it was our fault that it broke and how it has nothing to do with the quality of his work. He proceeded to walk away from his booth with the phone without communicating what he was doing. Told security and they said "ohh he should be back" and walked away. He finally came back with a new screen to put on the phone. Once he had the phone repaired, he held onto it for awhile rather than giving our phone back to me, so he could ask me personal questions about my relationship and intimate life. The whole situation felt very creepy and left me never wanting to enter the mall again.

Joey at Fix+Cover completely earned this 5-star review. When I brought in my Samsung Galaxy Z Fold…read more6, I was convinced the inner screen was broken. Since I was in a rush and had never owned a foldable phone before, he easily could have replaced the screen and charged me for it. Instead, Joey took the time to troubleshoot the problem and discovered it wasn't the screen at all--it was a screen protector I didn't even realize had been installed when my son gave me the phone about six months earlier. His honesty, professionalism, and attention to detail saved me from an unnecessary repair. He made sure the new screen protector was installed perfectly before handing the phone back, and the price was worth every penny. What impressed me even more was that the next time I walked through the mall, Joey recognized me immediately, greeted me with a handshake, and remembered me. Great customer service is hard to find these days, and Joey delivered it. If you need a phone repair, do yourself a favor and stop by Fix+Cover. If Joey is there, you're in excellent hands. 5/5 stars

Took my Mac book Pro in to get a new battery, well things didn't go as planned somehow when they…read morewere installing the new battery, my mother board got a short, I was not happy to hear that when I went to pick it up, but the gentleman was so sorry and they had already ordered a new board, they took full responsibility for the issue. The new board came in 2 days later they installed it and had me do everything on my Mac to make sure I had no issues, they charged me $145 for my battery replacement. Told me if I had any issues to please bring it back in and they would take care of it. This was not the closest place to my home but I called the place on Callaway and Rosedale and the guy who answered the phone was cocky and rude. I am glad I came here even though it took longer and we had a minor setback. They are honest reliable and respectful.

This visit started with a Red Flag...When I walked in, he walked to the back ,I waited aboutb2…read moreminutes before he came back out, but seemed nice enough, Just didn't seem like he wanted to deal with me or my business, I was asking him questions and never got a real answer to whether he would help me, but took my number like he was going to contact me back, 2 walk-ins and 3 phone calls later and no viable response from this guy. No worries ill take my business somewhere else my problem is, he's the closest to my house, That's why I wanted to use this shop, I guess $700 for a screen replacement is nothing to him..No picture here, not taking pictures of a business who doent seem to want to be in business.... Moving On....

Great place to come and get repairs on your phone price is fair ...work was pretty good for the…read morephone I brought in my little sisters phone was bent and he was still able to place a new screen on good enough to work.. their customer service was great I didn't feel hassled or anything. I'd recommend this place 100%

Went in to get a phone case and screen protector, got what I needed and they installed both for me,…read morewas in and out in less then 5 mins. Nice guys too.