Went in to get a phone case and screen protector, got what I needed and they installed both for me,…read morewas in and out in less then 5 mins. Nice guys too.

Great place to come and get repairs on your phone price is fair ...work was pretty good for the…read morephone I brought in my little sisters phone was bent and he was still able to place a new screen on good enough to work.. their customer service was great I didn't feel hassled or anything. I'd recommend this place 100%

In n out less than 10min! Told her my phone wasn't charging unless it was in a certain way and she…read morejust cleaned it out and it's back to life! 10/10 very satisfied! Thank you again!

Just needed a pop socket for my phone and couldn't find any anywhere else. They thought they were…read moreall out, but found a stash of Hello Kitty and some breakfast food ones. I got the breakfast ones. It says $10 for a pack of 3. He gave them to me for $5. Quick. In and out. Thanks for the help and the hookup! Service was excellent!

Kenny fixed my son's iPad screen at a really fair price and got it done in under 2 hours. He is my…read morego to for repairs (Xbox, iPhone and now iPad.) Always fast and reliable.

Kenny was prompt with his replies, helpful and efficient. He is easy to communicate with and he…read moreeven attempted to save me some money, suggesting a simpler fox to my cell phone issue. He ended up replacing the battery and charging port for a fair price and quick service. I will definitely be back if there is a need and recommend him to friends. Thanks Kenny!

O Time for me to get…read morea new phone, my family has been after me for a couple years, they call my phone the potato. I made a appointment over the phone for 3 pm at the store on California Ave. we went in and tried to sign in but there was no record of our appointment. We waited about 15 minutes before a nice young man contacted us, he couldn't answer many of our questions it was frustrating I felt he was new at sales we thanked him. We then went to another smaller Verizon store and were disappointed there was only one poor salesperson she had many customers she was doing her best but she didn't have time to help everyone I felt sorry for her. The other salesperson had just left for lunch. We thanked her for her limited help and left after about 45 minutes. We came home and will give it another try tomorrow. Verizon is our carrier and we like their coverage but finding a store that has the proper staffing and knowledgeable sales people to help us buy another phone has been a challenge. We'll try again tomorrow

Not sure if I cared too much for their in person services. It got the job done. I actually had to…read moredo a lot of the programming via the Apple support. The price is good as I've been with version for a long time. The people in person were nice but one would hope that in person the costs would be better or be able to engage in more price savings. But it's always nice to have a warm face and be able to talk with someone face to face.

Mario was absolutely amazing. Very thoughtful , kind and considerate!!! I will definitely return to…read morethat location.

Avoid if you don't like paying for undisclosed charges before approving them, the sign out front…read moresays Verizon, they have the Verizon color theme but they are not actually Verizon, I got charged for a SIM card for a phone I had just ordered from Verizon but they didn't say they were going to charge me for it, they were like oh it just needs a eSIM and a second later my phone was working, I thought that was it and then the girl was like let me ring you up and I thought that is odd I did t buy anything, maybe it's just a receipt that they helped me activate my phone. Keep in mind I paid the $35 activation fee online when I bought the phone, then she was like it'll be 20 dollars, I was like for what? That's when she said to put a sim in the phone and I was like it's supposed to come with one I bought it from Verizon, that's when she was like you didn't buy it from us, if you had bought it here then there is no charge. They are just a reseller so they will nickel and dime you for anything and everything that you could otherwise get as just part of your service at an actual Verizon store. It's not even a lot of money it's the fact that she didn't say that she would charge me to do it, I would've said no problem but to just be charged without even disclosing how much it was going to be beforehand is not good business. There's an actual Verizon store not 10 minutes away. Avoid this place and their shady mall kiosk sales practices.

TLDR: Don't go to this location, don't get helped by Alondra…read more I went here to get a new phone last week and was met with a total let down of an experience. Mind you, new phone, new number should be easy, right? The lady who helped me, Alondra Maldonado, was rude from our very first encounter and during the process she kept scoffing and making rude glances toward my girlfriend in a mocking way. Overall terrible experience and I hope she gets disciplined. I ended up going to the location at the mall which was such a better experience.

Miss Monse helped us she is kind and helpfull thanxxxx she finished everything very quicklyread more

Had a great buying experience with Dominic. My iPhone got water damaged so I had to find a…read morereplacement. Didn't want to shell out the money for a brand new one. Picked up a great condition iPhone 14 for $300! Dominic was helpful and was knowledgeable! I was able to look at a few phones & decide on the best looking ones. Keep in mind, not all phones here are compatible with your carrier. Dominic had to manually check each one I selected. An advice for CellNow, you should pre-check all phones & write down which carriers it works with, definitely would save time for the customers. Even though Dominic was helpful, it took some time to find the phone that worked with my carrier. There were 2 iPhones in great condition I picked & they did not work. Thankfully the 3rd one was also in great condition & it worked! Since my old phone couldn't turn on, I had to stop into T-Mobile to connect the new phone (took employee there 5 mins). I would definitely return here if I need another used phone in the future, I also have recommended to friends & family.

Don't even try selling to these lowballers I drove from 1 hour away and I had messages where they…read morehad agreed upon a price talking bout we sometimes don't have time to check the pictures I clearly told them to check because they asked for the condition why ask then not check I get to the store and she is now giving me a whole different price making me waste my time and gas all the lady does is sit at the desk all day walks 10 feet away if she needs anything but she doesn't have time to check pictures that's her job deadass never had a scamming experience like this in my life till today why mislead and lie to a customer they don't want the best for u they just wanna make their own money they wanted to pay $200 for a iphone15pro with the smallest crack on the back that's the only excuse they could find then sell it for $700 to someone worst store to come to sell your phone just sell it on Facebook don't waste ur time getting scammed here