Iverson was awesome! He was incredibly helpful, knowledgeable, and professional. He made the whole…read moreexperience easy and took the time to make sure everything was taken care of. Definitely appreciate the great customer service!

Hi, In the past, I have said that Comcast was a member of…read moreHell. BUT, I have changed my mind after going into the store on Martin and working face-to-face with a couple of their reps. They did wonderfully. Now, phone customer service is still not up to my hopeful standards, but who knows, maybe a miracle will happen there, too. :)

Fantastic service. Thanks to Taylor M. After two weeks of failed service at a nearby Verizon…read morecorporate store, at the mall, we tried TCC Verizon and Taylor had it fixed, transferred, and on our way within an hour or so. wow! Highly recommend!!

I have come to the Cooper Point location 3 times . EACH TIME I have gotten great service…read more Yesterday I went in 1 man was servicing everyone. He let me know it would be a wait. Other customers came and he was honest and encouraged them to be comfortable or go and come back within an hour. He got me a great deal. He shouldn't have been in there alone. But service didn't suffer. Please keep him there in that store so I don't have to hunt him down at another store. Cause, I will!!!! Tell him this was from the old lady with a grandma phone. Lol

Batteries Plus is a chain of stores that sells car batteries, light systems, bulbs, and other…read moresimilar items. [Price Range] -- $20+ [Services] -- they can replicate car keys and key fobs, install batteries in your car, repair phones, and a bunch more. [Location]-- located very close to the super busy Tacoma Mall area. The parking area is very small-- only having 4 or 5 spots, so it can be a pain to get out when the area is busy. Other than that, the store is clean and there aren't any people loitering there. [Experience]-- the employees were pleasant to interact with. I needed a car key replaced and initially the associate wasn't sure their machine could replicate my car key due to how worn it was, so she refunded the programming fee and had me find someone to manually cut it. Fortunately, Home Depot's (they can also replicate most car keys even if they have transponders) machine replicated the key perfectly, so I came back to this location and she was able to use their software to program the key to my car. Overall, I paid $122 for them to do so. It's entirely possible to do this yourself if you order a kit or have two car keys, but considering I needed it done ASAP I am very grateful for this service and I don't think the price is that bad.

Got new Duracell auto battery installed in my Lexus in 15 minutes, no appointment or waiting! You…read morecannot get faster service anywhere else. The website had a double discount sale and they install it for free. You get a top quality battery for a good price and immediate install, just what anyone needs.

great customer service. the girl that helped me was very nice and recommended a phone that i like…read moreand she helped me get all my information transferred on my new phone.

i have a BIG problem with the staff at your Lakewood store.010417 Gravelly Lake Dr)…read more so my wife went in on Feb 21st to upgrade her phone. she had a Samsun A12 and wanted to Upgrade to the A15. we fell a little short at the time and told the sales associate that we would take another phone AS LONG AS IT HAD MORE MEMORY THAN THE A12. the sales associate assured us the phone she recommends (the Samsung 04) would be the one, being that it had more memory. WE ASKED HER 3 TIMES IF IT ACTUALLY HAD MORE MEMORY AND SHE SAID YES. (we will come back to this point later.) we let them know that this is a TEMPORARY upgrade, being that in 2 weeks we will return and actually get the A15 and whatever phone she gets that day will be (the 04) would be MY upgrade. we would switch everything over and it will be fine. fast forward to yesterday (March 6th) we go in to do the upgrade to my wifes a12 to the a15. we find out the the 04 was NOT an upgrade to the a12,in fact it was a DOWNGRADE. now mind you if we would have known that on the 21st WE WOULD NOT HAVE GOTTEN IT. IT ON THE INSISTENCE OF THE SALES AGENT THAT WE GOT THE PHONE. so she basically lied to get the sale. so while in store i personally call customer service and let them know what was going on, because at this point i wanted a refund. i will NOT be stuck with a downgraded phone. why should i be? the customer service agent said they will notate my account and the problem will be resolved. cool SO TODAY. i go in the store. and i figured a refund would be needed just take the cost of my items and apply them to my account as a credit so that when i'm actually ready to do my upgrade everything will be there. so the manager was NOT trying to cooperate with me, she REFUSED to give me a refund or apply a credit. the actual sales associate that told my wife to get the phone was there and she wanted to spend 10 minutes arguing with me the manager TOLD ME TO SELL THE 04 ON FACEBOOK!!!! really???? this is how you treat your customers. then they BOTH STARTED SPEAKING SPANISH TO EACH OTHER ABOUT WHAT WAS GOING ON. I am African American, and I found that HIGHLY UNPROFESSIONAL!!! but I digress.. i called customer service again and the sales associate argued with THEM. so customer service told them to call dealer services, and the associate told them that it would do no good since they only deal with networks and not phones. this was one of the WORST customer experiences i have EVER dealt with. all i want is to NOT be stuck with this phone. the phrase i kept hearing all morning is "upgrades are non-refundable" i get that, but what if the phone is NOT an upgrade?? all a want is a PROPER upgrade, not to be talked down to, treated with some respect and dignity and to have this situation rectified. the fact that the associate lied to get sale is bad enough but the NOBODY wants to fix the situation. it took my wife an hour to talk me out of cutting off the service all together.

Not sure if the other locations are Like the ones on Teri…read moreparkway in fort myers but I have bought over 7 batterie and known have lasted more than 1.5-2 years. To me there not worth it.

I've had two batteries replaced there. The price and service was great. They went the extra mile to…read morehelp me out.

Bailee nailed it again. You know the service is 5 star when you drive 40 minutes out of your way…read moreat $6.29/ gallon! I like Northgate also but this may be the very best store in WA. The selection wasnt as good as say Factoria, but the service cant be beat. Check out this location and you won't be sorry.

I haven't been there that often but I just went and found a pleasing two piece outfit at a VERY…read moregood price. You have to look around. I felt they had very attractive clothes. I like the classic look not the latest fashions. I have been once to Tacoma outlet and it was a mosh pit. Stuff crammed everywhere. This place is very organized and things are easy to look at. I am going to go there more often

I visited the new Harbor Freight Store after the grand Opening,…read moreThey had everything I was looking for and it seems to be the closest store to Shelton, now there is no need to go to Lacey, Wa. I was welcomed with a friendly & warm smile, I am a disabled person and the Nice Lady there was very helpful as it is hard to me ignored and being handicapped. The only thing we miss are the coupons we used to get in the mail and discounts on store and if that is the case we stop at Walmart or ACE and save the trip to Olympia, otherwise it is a nice store.

Very friendly and helpful. We had very greasy bike parts to clean and I was able to pick up an…read moreultrasonic cleaner that was a really good price and worked wonders on the parts. I didn't know where in the store to find what I was looking for and the employees were very helpful. I am always pleased to shop here. Even during the time of Covid, I was comfortable with shopping here.