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    T-Mobile Authorized Retailer

    4.0 (4 reviews)
    Open • 10:00 am - 8:00 pm

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    1 year ago

    Raj was super helpful and fixed my phone magically within just a couple minutes! Thank you so much, Raj!

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    1 year ago

    Helpful 1
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    5 years ago

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    10 years ago

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    Ask the Community - T-Mobile Authorized Retailer

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    People searched for Mobile Phones 330 times last month within 15 miles of this business.

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    T-Mobile

    T-Mobile

    3.0(4 reviews)
    3.5 mi
    Virtual estimates
    Shipping

    this store is horrible no one on the floor everyone in the back until 50 people come in then 1 dude…read moreasking who came in first so he can sign you in and 2 people trying to help what do you know 40 mins on a third person comes from the back and guess what they don't know their job and said the call center sends us there because they don know their job and when all in all I called the call center back boy they were pissed cause all she had to do was check my Identity and call the call center and tell them my PIN code and I'm verified not them they said i had to go back home and call the call center cause only they can give me a PIN code what do you know I go to a corporate office on pratt Stret and they lied low and behold the call center was right and they were wrong 4 employees and none of them knew procedures or knew to call the call center for an understanding of procedures to resolve problems 4 people and none of them could check identification and call call center with my pin to solve a simple identity problem smh

    The Service at this location is unacceptable. I purchased a defective device and was told by Chris…read moreand Manager Brandon(via phone) . That I needed to go to the store it was purchased at. If I didn't want pay restocking fee. That I would have to pay a restocking fee or travel back to White Marsh Mall where they had the same model. I explained to him that I thats was an inconvenience for me to travel back to whit marsh. I would be happy with any color longest as it wasn't a defect model. I was in the store earlier and a nice lady help me set up my appointment with apple to have my (just purchased phone on 1/29/25) device check. Customer Service tried to talk to Chris but he was rude and refuses to listen to how they was explaining to him to take care of the problem. Neither of us to say I left without a proper working phone. So so please avoid this location if you did not purchase from them.

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    T-Mobile
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    WRT Wireless Repair Techs - BIG RUMOR
Apple is slated to release the iPhone 6S and 6c in the spring of next 
year, possibly coinciding with the release o...

    WRT Wireless Repair Techs

    3.8(26 reviews)
    20.9 mi

    My 5S LCD and screen finally broke after numerous falls. Called them and they said they could be at…read moremy work at 10am the next day. Agent arrived promptly and worked on the phone immediately. Took about 30 mins or so and cost $80. Not bad. Only con, did not have a card reader so he tried to send a Paypal request which my Paypal account must have blocked. Had to go to the ATM next door and pay about a $5 service fee. Oh well. Definitely recommended and highly convenient

    Worthless. They claimed to have my part so I drove 30 minutes out there waited for an hour to…read morereturn and have them tell me they had the wrong part. Then I ordered it from them again and they gave my part to someone else. I ordered it a third time and never heard back. Took my phone to Beyond Electronics at White Marsh today and they fixed it for less and in 15 minutes..with the part in stock.The Hook Up also has a sign on the counter asking customers to give 5 star reviews for $5 off. Sham. As an update: I have been contacted by the owner trying to give me gift cards and other things to make up for my experience if I promise to remove my review. My phone was fixed by another reputable company and I do not want anything from your store. Moreover, this is a review site where we write honest reviews of what happened in our business interactions. I trust and use Yelp myself for many different things and would hope I'm receiving honest reviews which is exactly what mine is. I am not going to get paid off by a business owner. They also have one of their friends harassing me on Yelp with multiple messages asking me to take their deal and remove my review.

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    WRT Wireless Repair Techs
    WRT Wireless Repair Techs - Apple dominated Christmas 2014, accounting for 51.3% of mobile device activations, according to Flurry Analytics...

    Apple dominated Christmas 2014, accounting for 51.3% of mobile device activations, according to Flurry Analytics...

    WRT Wireless Repair Techs - We Come To You to fix your iphone today!!

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    We Come To You to fix your iphone today!!

    T-Mobile Authorized Retailer - mobilephones - Updated October 2026

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