scammed me out of $300. Got my device fixed and it broke the next day. refused to fix it or give me…read moremy money back.

Had a broken camera protector on my phone in which I initially thought was my actually camera…read morescreen was cracked. Friendly gentleman at the desk accommodated my request and he looked at it and assured me that it was just a protector that's broken. $15 for a 2 minute fix. That was great! He even threw in a free flexible screen protector since my old one is old and has some "leak" spots already. Assessed and installed in less than 5 minutes. Highly recommended.

Do not go here, do not think of switching to T-Mobile. Jamika will be rude and nonchalant about you…read moreas customer and Kevin will refuse to help you, for absolutely no reason other than the fact he thinks he's entitled to feel some type of way about how you talk to him.

The T-Mobile associate Takira gets 5 plus STARS!!! She was awesome!!…read more The phone tech that was supposed to help her needs to be retrained.. she and another in store rep figured out the issue and I was well on my way. Devices ordered and arrived Netflix - I tried accessing Netflix at home and it asked to update payment info. I called 611 and spent nearly 2hrs with Netflix team and a T-Mobile tech person to make me primary acct holder and reactivate Netflix on my profile. This should not be an issue a customer experience. Somewhere in the programming of acct changes and selections an alert should flag the acct to reestablish primary acct holder status and reinstate Netflix permissions etc.

I was running into some problems -- technical , configuration, and billing -- as I switched phone…read morecarriers and phones. So I went to this Verizon store to resolve those issues. I am glad I chose this store. Mariah, the Verizon service tech, efficiently took care of the combination of issues. She knew the procedures and techniques. Took a while but all was accomplished that afternoon. I am happy.

Terrible customer service had an attitude from the jump and was laughing at me for no reason when…read moreme and my husband walked out while pointing at us very unprofessional it was like a bunch of kids .

Dorian Freeman exhibited excellent customer service. This was my 3rd trip to AT&T (not this store…read morespecifically) to get support with syncing my apple watch to my new iphone. The staff at the other 2 stores kept insisting the syncing would finalize at home, but it didn't. Dorian was patient, navigated the challenges with my watch, and demonstrated the best customer service. I almost tipped him! He was THAT good!

Went to this location to purchase a new iPhone. During the sales process, the store representative…read morenamed Duane Paul tried to sell me new home internet. I told him I was not interested in changing my home internet provider. Somehow he decided to add a router and service to my ATT account without my consent. Two days later I received a used ATT router at my house. I called the store and Duane Paul told me to take the router to a UPS store to return to ATT. This whole process just wastes my time because of a salesman that is too eager to make sale. More to follow if I run in to issues completing the return.

Wow!!! AGAIN, GREAT SERVICE! I had to purchase a phone in October of 2022! I loved the entire…read moreexperience. I was confused about one aspect of my phone - some function... I went back by in January (2023). They were happy to help!!

Had a really good experience here... My son and I heard the…read moredeal about getting the iphone 7 if you switched over to Metro PCS, so he decided to give it a try! When we first came in we were greeted by Chris, which was helping another customer at the time. We waitesd patiently and he let us know that he'd be right with us. He was attentive and caring enough to let us know that he'd be right with us even though the customers he was helping asked unending questions! Once it was our turn to be helped he did everything he could to assist us. Unfortunately we couldn't get the $50 switch deal and Chris couldn't figure out why. Chris helped us in getting our accout # from the old phone company and was able to switch my son's service over seamlessly! Although I spent way more money than I wanted to, Chris was a big help and his customer service is amazing. Kudos! I gave 4stars because of the $50 deal. It gets you to come in the store but it doesnt apply to 90% of ppl and there is no explanation why!

Boost Mobile has terrible customer service and very unfriendly staff at there stores that lie about…read moretaking back returns. Be careful with these people they lie and give you phones that the blu tooth doesn't work and won't let you return them even with the receipt!

From the owner: Visit us for our Valentine's Day Goodie Bag on Feb 14 - 16! 50% off accessories this weekend only!read more

Fast and straightforward quote for PS5 deep cleaning. Good prices and a convenient location. A…read moregreat place to go for knowledgeable, professional work

Services was quick. Looked at my phone & no charge to evaluate on repair. Gave options. Recommended.read more

I brought in a working $2,500.00 laptop with sticking keys…read more It cost $200.00 + to get it fixed. I day later the screen would not come on. After $220.00 more NO COMPUTER! Two months and $420.00 they say 'Sorry' here's $220.00. There are some competent helpful and friendly people who work there. and obviously some totally incompetent frauds!

My daughter broke her phone screen and in called around a few places to get estimates. I decided to…read moretake it to the Cell Phone Doctor. Dropped the phone off at around 1 pm and got a call after a little over an hour that it had been fixed! Phone looks brand new again! Fast and friendly service, I can only recommend this place!

My honest review about Tech Pros Phone Repair. Fast Service:…read moreMost repairs done within an hour. Quality Parts: High-grade, certified parts used. Transparent Pricing: Clear quotes with no hidden fees. Convenient Location: Drop off, shop around, pick up on your way out. Located inside Arundel Mills Mall in Hanover, MD, Tech Pros is a top choice for professional, affordable repairs.

DO NOT EVER USE THESE PEOPLE. I took a computer in for a glitch issue and it came out worse than…read morewhen it went in. They misdiagnosed the problem, recommended I take it somewhere else, and upon inspection I noticed they had put the WRONG SCREWS back into the computer and thus pushed up the trackpad, and shorted out additional components. Upon immediately informing them they DENIED any issues even though I had pictures/proof. Once actually fixed (by GADGET GURUS) I returned to Tech Pros with a bill for $283 for compensation from Gadget Gurus to fix/replace the trackpad and other issues caused by Tech Pros with a DETAILED receipt. The technician LIED about his name and admitted to the mistake, and the work order in their system showing I dropped off the computer originally with no damage "VANISHED" - they offered me $15 and said to take us to court. WORST PLACE EVER DO NOT EVER USE

Store provided an estimate of a flat fee of $50 to replace my outer screen. Went to the store they…read morewanted a $50 deposit, which I paid. Came back for the repair they had ordered the wrong screen. When they got the correct screen I went back for the repair, was charged another $278. That's $328 total to replace the outer screen on a Motorola razr 2025 ultra. These people are thieves. Avoid like the plague.

NEVER GO to this repair shop. They asked my son for 50…read moredollars for the diagnostic then 100 dollars for the repair. IT STILL DOES NOT WORK!!!!! I am not happy with this company and you should NEVER go there. Bad service