The employees at this store seriously need training on how to treat customers. There's a complete…read morelack of respect or empathy the moment you walk through the door. The attitude they give, unprovoked and consistent, is honestly ridiculous. It genuinely feels like most of the staff would rather be anywhere else than doing their jobs, and that energy shows in the way they talk to people. Very disappointing experience.

I had a great experience with both Louis and Chaun who really took the time to go over all the…read morebenefits Verizon can offer me. They really went above and beyond in addressing my questions and provided me with the best plan for my particular situation :).

My husband's phone suddenly flipped out and he needs it for work. We could not get it to do…read moreanything! So as we are A T & T customers we went to their store near us. We were so fortunate to have Brook assist us. We both got new phones as ours were both very old and she really helped us find a great deal and saved us money every way possible. Somehow she even managed to get his phone working enough so his information on it could be transferred to the new phone. She made us happy to be loyal AT&T customers!

I would avoid this AT&T location and go to the one down the street instead. The service there is…read moremuch better. When I walked in, none of the representatives greeted me. They were sitting in the back and simply called out, "Hi, how can I help you?" without ever approaching customers. I also noticed similar interactions with other people in the store. The overall atmosphere made it seem like the staff didn't want to be there. This is a customer service job that people apply for, interview for, and ultimately choose to accept. If you don't want to work in customer service, no one is forcing you to stay. I understand every location can have an off day, but the level of customer service at this store was well below expectations. Unfortunately, it was one of the poorest customer service experiences I've had.

Terrible service and very rude "manager" I was told when I called spectrum that I could pick up my…read morenew equipment and then return the old within 30 days. That is not the case according to the store spectrum should train people better on both ends

I went into Spectrum for the first time today to exchange my modem and router as I've had the same…read moreone for 6 years. One of the associates greeted me as soon as I entered the store and she immediately exchanged them for me and had me on my way. I was in and out of the store within 3 minutes and am extremely pleased! The associate was also really friendly.

I asked for an estimate to replace the charging port on my Samsung S23 phone. They never responded…read morewith an estimate as Yelp said that they would.

From the owner: At IFix Mobile our clients can look forward to getting repairs and part replacement completed…read morequickly and affordably. We offer next day repair options for any non stock items allowing you to keep moving forward! Don’t miss out on our selection of new and used devices as well as accessories, speakers and more! We are available 7 days a week between the hours of 10am and 8pm for your convenience!

I came here to see about fixing a phone screen. The man was super nice…read more Evidently it just opened a week ago. Here's how I think it works - You bring your appliance inside. They assess the situation. Give you a time estimate. You wait in your car or come back later. I can't assess pricing. But he laid out how they got to the price for me. Great new addition to the side of NFB facing the Boulevard Mall.

I needed a new battery for my iPhone 13 because it's been dying really super fast lately…read more I made an appointment online to be there between one and 2 PM on Friday, July 24 I got there a little early and they told me it was gonna be about two hours long and to come back about 3 o'clock. I received a phone call about 2:15pm letting me know that my phone was done. I got there and they had just started charging it and it was up to 12%. They said all the batteries that they get that are brand new are at zero and they all have to be charged up to 100%. The regular price for having it put in and for the battery was about $119 but I had a coupon for $10 off so I only paid about $109 which was nice. The employees were nice very nice and answered every question I had. They were quite busy in there. There are a lot of customers coming and going. I would definitely go back there for another battery or if my screen breaks or any other damage to my phone that needs repair. They also repair Computers and it showed on Yelp. I believe that they also fix Nintendo switches, which is really nice to know. So far my battery seems to be holding a charge definitely longer than my other one did.

Outstanding customer service! Ask for Tony, he is so knowledgeable & a friendly guy. These folks go…read moreout of their way to make sure you get the best deal and equipment. for your dollar.

After calling around to several places that could work on a PS5, this spot seemed like the best…read moreoption. They're conveniently located right outside the JCP department store on the second floor, across the way. Everyone was very friendly both on the phone and in person. They also went over the repair agreement thoroughly, including the $75 diagnostic fee, which goes toward the cost of any repair. At first, I got a call saying the motherboard was completely damaged and likely beyond repair, which was disappointing. Then the next day, they called back and said they had spent more time looking into it and were actually able to fix it. The repair ended up costing an additional $150, but it was absolutely worth it. My kids' PS5 had stopped accepting discs, and now it's working again. They also advised against relying on random YouTube repair tutorials (oops), since DIY fixes can sometimes make the problem much worse (especially if you're clueless like me). Overall, I had a great experience and would definitely come back here again, although hopefully I won't need to anytime soon!

We customize n fixed provided me with a wide variety of phone cases and camera lenses to…read morepersonalize my device. Romeo was extremely kind and patient while helping me pick out my new phone accessories! I'm very happy with my result and I would for sure come back for all my phone needs.

Finally someone in this business gets it... I hear the Rogers store in Fort Erie is locally owned…read moreand operated which is probably why the service is so good. After a zillion bad experiences calling call centres and getting no where it is great to be able to have such wonderful service locally in Fort Erie. The store is very busy which is also a great sign. I friendly young man helped me pick the correct phone and plan (as I was switching from another provider), the process was smooth and he showed me how to set up my voicemail and email accounts. What a breath of fresh air. The Rogers network has been great, if ever I receive roaming charges because my phone bounces over to the United States from time to time, Rogers credits back my account.

Shawna helped to troubleshoot the problem we were having with our iPhones free of charge. Not a…read morehuge problem really but since we are not tech savvy, we could not figure it out. Saved us a trip to the Galeria Mall Apple Store! We will definitely return for purchasing any Apple product and servicing needs in the future.

They were fast, efficient and very cost effective in their work on my Mac laptop. It's was 3 years…read moreago and now that I'm in need of booking them again, I decided that I should've reviewed them in the first place. Best place for Mac repair in the area!