We had 2 accidents and didn't hesitate to go back to TJ for the repair. Friendly and informative…read morethroughout the entire process and of course the work was perfect. Highly recommend them to anyone who may need work done.

The staff at the body shop have always taken good care of our family's vehicles. Most recently, our…read moreoldest child and newest driver, was involved in an accident. The staff at TJ's did an amazing job, restoring the car and are outstanding with service, friendliness, pricing, and workmanship. they have been and will continue to be our auto repair shop of choice. Thank you to Todd and everyone else at the shop for doing such a wonderful job.

This place is amazing, I will never take my car anywhere else. They are honest, quick and reliable!read more

Hollenshade's, what happened? I've been a solid customer for 20+ years, I take good care of my…read morecars, and I've always trusted your shop to do honest work. Like everybody, I waited patiently in your thimble-sized office, navigated your comically undersized lot, and quietly appreciated the humor of your staff through the years. Thank you for that. So why today was I met by two new faces at the service desk with such a strikingly different attitude? I was surprised to hear oil changes require advance appointments, and you now prefer online. I mean, sure, I can do that. But when did that change? And why was a technician I've never seen before so condescending about it? He was downright hostile. Then the other guy chimed in and accused me of interrupting him. Honestly, gentlemen, I asked myself, "Is it worth it to schedule an appointment with you, if I know it's going to be you calling me to tell me any additional work that may need to be done? Do I trust the two of you?" The answer in that split-second moment was no. The arrogance, sarcasm, and belittling behavior by this pair made me realize I wouldn't trust these two to be the communicators of my mechanic shop. When I asked where the two old guys went, Kyle said with a smirk, "They went where all old guys go." Um, did they die? No, they retired, thankfully. Old guys from the desk, you are missed by your customers! Maybe it's the same great mechanics working behind closed bay doors at Hollenshade's, I don't know. Two guys I've never seen before told me things about how the business works that I've never heard before and treated me in a way no one at Hollenshades ever treated me before. Which leads me to the conclusion that this is not the same Hollenshade's I've trusted for over 20 years. I'm genuinely disappointed that I need to find a new mechanic. I honestly don't know what's happening at Hollenshade's anymore.

we had a blown turbo on our Tiguan and after some work was done we realized it just wasn't worth…read moresaving. These folks were fair and honest about whether it was worth fixing and even undid some work they had done without charging us fully. Very honest and trustworthy.

I agree with all the favorable comments about the guys in the shop…read more I'd give them 5 stars but today my Tiguan began acting up. Just had some work done 2 weeks ago on that vehicle.and every thing was great. Does anyone know their email address? I'd like to alert them of the problems. Don't need all of Baltimore know whats happening. Greg Jackson Happy customer since 2020. Moved here from Portland, OR. Their, I found the best mechanic. The guys at Desmond's are displaying similar traits of that mechanic at Desmond's awesome repair house.

Excellent Business!…read more My front axel gave out just days before making a +12 hour drive for the holidays. Needing a last minute fix I called around town; other shops in the area we're un-accomidating, overpriced, and some didn't even answer the phone. North Point Car Care gave a fair estimate but the selling point for me was that they offered to work on it right away so that I could get ready for my trip. They didn't try to up-sell on any "extra work", but did point out things for me to keep an eye on that may be needed in the future. This was a great help. The owners are so friendly that after the work was done, I hung around because we were too busy talking about cars, custom work, and just having a general conversation. Highly Recommended!

Don't waste your time if you want them to do any kind of actual mechanic work. They obviously want…read moreto only do regular maintenance and cannot handle real mechanic's jobs. They didn't want to touch my car because I have a Roush (Roush!) suspension. They don't want to work on my BBK aftermarket exhaust because it doesn't have cats (yet it does have cats). They don't want to diagnose a remanufactured engine from Fraser Engines (he told me that I "should have read the online reviews" yet Fraser has a 4.7 rating with almost 8000 reviews because I DID READ THE REVIEWS!). The guy doesn't know what he's talking about. Stay away from this place.

I never leave reviews, but I had to leave one this time especially with being a woman and going to…read morea car repair shop is daunting, but I will say that I had the most amazing experience here at this shop Prime Care Auto on Easton Avenue. I bought my son's 2014 Nissan Vera to this shop due to transmission problems.The owner was so transparent and honest throughout the whole process.He's not money hungry like a lot of these auto shops can be, he really care about the quality of work that he performs and the people that he serve He sent pictures and videos of everything. He sent pictures of the cost of things that he had to order to show me the pricing His pricing is reasonable . His opinion was fair and appreciated, I'm so grateful that I found this shop on Yelp. PRIME CARE AUTO HAS MY BUSINESS FOR LIFE!!!!!, if you are in need of auto repairs especially if you are a woman but not limited to just women !please do yourself a favor and call this shop right away I promise you won't regret it and this is MY HONEST REVIEW!!!!!!

Guys did a great job on fixing up my engine. Got a quick diagnosis and a direct answer on the issue…read moreas well as a thorough explanation. Detailed and courteous. Will be returning for more service

Dan was amazing and went to bat for me against the bad insurance of the person who hit me. He knows…read morehis stuff and was able to cite laws and requirements that they were potentially violating. The repairs came out really well.

I got my car fixed here from a minor accident. The front desk staff are ok and not that friendly…read morebut all the maintenance workers I interacted with who worked on my car were great. They were super helpful and seemed quite honest about my car issues and costs. The front of my car looked brand new when I got it back. Would definitely come here again for the great work done here.

Everything you would want out of a body shop Fair and…read morehonest! My experience exceeded my expectation, which is a hard thing to do!

I love and appreciate Slade for their dedication, hard work, and helpful service! Highly recommend…read morebringing your car here- you will be taken care of! I got into an accident and needed my back bumper fixed. This happened back in October and I barely got my car recently. I was considering taking off a star because I received the car much later than promised, BUT considering I have a Hyundai and, for obvious reasons, parts for my car have been in high demand, which isn't Slade's fault in any way. Plus it was all around the holidays, so I'm appreciative to have gotten it back this soon compared to other stories I've read about online. Honestly was nervous going through this process alone but Mr. Larry was good at communicating everything for me. He was patient and helped answer each one of my questions each time I called in (which I'm embarrassed to admit was often)... which relieved each of my anxieties each time. Thanks Mr. Larry and the team at Slade for fixing up my car (:

Quick, effective, and expert service! Unbeatable prices and outstanding quality! Quick, effective,…read moreand professional.

If you're reading this it's probably too late for you…read more By now, you may have realized Mark's Auto Body is not a place for regular, working-class people or regular (economy) cars. First, they kept telling me about alternate parts and that they couldn't use alternate parts if I wanted a certified Chevy repair. My ninja, this is a Chevy Cruze, not a Lambo, just make it run so I can reach my full-time job, attend my full-time graduate education, and run my part-time business. I couldn't care less what parts you use. But he just basically said if they didn't use the parts that cost more, they wouldn't be able to stand by their work (no warranty). Not a good look.... But secondly, when you try to say the damages are over $8k for a car only worth $9.5k (2011 Chevy Cruze) instead of totaling the car out... That's what you call a vulture and is mainly the reason why I believe Mark's Auto Body needs to take several seats. Shame on Autonation Chevy (now Ourisman Chevy) for referring me to them when I asked them for a Chevy dealership. Mark's Auto can respond to this review any way they desire, but pictures don't lie. Attached is a photo of my estimate from Mark's Auto (they call it a blueprint) vs a KBB private party valuation. Again, over $8k for a $9.5k (maybe) car. Instead of being honest and totaling it out to begin with, they wanted to go ahead on with the repair. Then they told me multiple times that I would be responsible for paying whatever the at-faults insurance company didn't pay. Yes, I got nervous and scared. I pleaded with them. I told them I'm in school and I work, and I don't have enough money to pay the difference (it was 2k after one adjustment). Especially because the accident wasn't my fault! They were NOT having it, lol. I said OK I don't want my car to be here anymore. Then, I was told it would be hundreds of dollars for them to remove my car from their shop. Also, at this point, I'm looking on Yelp and seeing reviews from people just like me. Lol, I don't know how their google listing rating is so high? Anyway, I called my insurance company, who declared total loss RIGHT AWAY. Both insurance companies (both at-fault's and mine) had nothing but negative things to say about Mark's Auto body practices. Greed, it's all greed. In the end, I didn't have to pay anything and I was relieved to have Nationwide swoop in and rescue me because I promise you these people over at Mark's are like robots with no emotion. Especially, Jason, he is rude when you ask probing questions to get the answers you need. You should probably only come here if you are rich and really, really LOVE your flashy, expensive car. If you have a regular, schmegular economy or commuter car, do NOT come here because they will try to rip you off. Like I said, pictures don't lie.