I contacted Jeff Shaw's Collision Craft to replace my Jeep Willys factory hood with one from the Mojave / 392. Facility was spotless, employees very responsive to questions, quality of work is outstanding. I have had automotive work done before, and nobody comes close to what I experienced at Jeff Shaw's Collision Craft. My car was cleaner at pickup than it was the day the dealership delivered it to me (inside and out). read more

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They did a very nice job on the car. They are the only Tesla certified shop in Baltimore.

Definitely recommend. Completely satisfied with the attention they put into repairing my Genesis G90. My recommendation would be to do a better job with the detailing afterwards. I could still see the smear marks. read more

I saw the reviews and wanted them to give me an estimate for some repairs to my BMW They gave me a time to come and when I arrived I was very pleased. The store looked like a showroom. It was clean and had a very nice waiting area. The man who gave me the estimate explained everything about the process and I was extremely pleased with him and the process. I would absolutely use them again for estimate purposes and to get a repair done as well. read more

My husband has been here 3 times for repairs, and every time Shaw's provides outstanding customer service and excellent results! They have quick turn around and reasonable pricing, we highly recommend this shop! read more

Good if your have the money or insurance doesn't total your vehicle, By all means but don't expect local repair shop numbers from here lol looks nice inside tho read more

My model 3 was rear ended in an accident causing pretty significant damage. Jeff, Melissa and Adam kept me up to date throughout the unexpected and above all did an amazing job on the repair! It's apparent the entire team takes great pride in their work and are extremely knowledgeable and friendly. read more

Jeff Shaw's Collision Craft - Before and after! - Body Shops Near Me - Baltimore, Maryland

My Fusion Platinum had minor damage to the read bumper, but enough so that pieces were hanging off. The Collision Craft team saw me quickly, and effectively did a re-assembly of the bumper parts right there in the parking lot. Took less than five minutes. This was amazing. They were smart, efficient, and courteous. I was incredibly satisfied. The site and facility are clean, modern, and business like. Very impressive. read more

I am so glad I found this place. These guys are fantastic. Their work is top notch and they keep you informed the entire process. The car came back detailed and looked brand new. Great job guys, if I ever need body work, I will be back. -Anthony Spampinato read more

I contacted Jeff today to inquire about a repair for my 2022 C8 Corvette. He was extremely patient as I described the damages and my concerns. He was able to provide me with answers to all of my questions. What was amazing was despite the fact that he does not repair Corvettes he recommended another shop for me and made me smile even though I felt terrible about my cars damage. THANKS JEFF! read more

My Toyota Tundra was damaged while parked (dented truck bed). I put off filing the claim but once I did, Erie lead me to this super clean shop right down the street from me. I am a Contractor, so I understand how things oftentimes don't go as planned. The repair took far longer than I thought it would, but Jeff personally called me to give me updates. When I got the truck back, there was a blind spot light illuminated on the dash. While they could have blamed me or simply said "not our fault," they personally worked with Toyota and Erie Insurance to troubleshoot and figure out what was causing the problem. It ended up being a pinched wire in the truck bed, which was fixed and the truck returned to me. The repair work is flawless and the truck looks great. Things never go as you think, but Jeff Shaw and his entire team know their craft and work hard to make sure they set it right. I wouldn't hesitate to recommend them to anyone. As a business owner myself, I can't stress enough having someone who cares about what they do and doesn't rest until it's right is 99% of the battle. read more

Nice, honest people. Jeff called me directly to go through my repairs. Highly recommend!

Collision Craft is the best auto body shop around. When I asked Jeff if he could give my car a facelift from a 435 luxury line to a modded M-sport he did so with meticulous attention to detail.. every nut and bolt . Nobody would take on this task and certainly wouldn't achieve the flawless result of his patient work. Thanks Jeff! read more

Had two minor areas of my car (my baby) Back to back. A minor fender bender and both of my driver side windows were shot out via BB's parking on a county street. Go figure! My insurance works with Jeff Shaw and I'm so thankful because with all the areas that required attention I got my car back in a few days and it looked like new. To top it all the entire team and Jeff Shaw himself followed up with me while my car was in the shop giving me updates and estimated time to pick her up! Thank you!!! I'm so happy that your company handled the repairs! read more

Jeff Shaw and his team did an excellent job making my car look brand-new again. They were highly professional, very responsive to my phone calls and emails, and always kept me up-to-date on what was going on with my car. It drives perfectly! I would highly recommend this body shop. read more

If you need top quality body work on your car, Jeff Shaw's Collison Craft is the best in Baltimore! Their work is so good that it can best be described as artistry. Additionally their customer service is top notch. I've never had a single problem - they do all the liaising with your insurance so that all that's required of you is to drop your car off and pick it up when it's done. Lastly, everyone is so courteous and professional that you'll feel like family. Many thanks to the team at Jeff Shaw's Collison Craft for all your help! read more

Don't take your SUV to Jeff Shaw's Collision Craft located on 3811 through 3809 E Monument St., Baltimore, MD 21205. The owner Jeff walked around my vehicle with me and pointed out any damage on it before I left it for repair. Upon my return to pick -up my vehicle, there was something broken interior that wasn't when I left it. I spoke with Jeff about it. He claims I did it. Jeff knowing fully well that he looked over my whole entire vehicle plus interior and my freshener wasn't broken. My freshener may have been broken while this company was cleaning inside my SUV. Jeff even complemented me on how clean I keep my SUV besides, I'm the only one who drives it. I'm very displeased with the morals, ethics and dishonesty of the company. I will definitely be reporting this company to the Better Business Bureau also the Consumer Protection Agency. read more

My car was recently hit and the person who hit my car recommended this place. I called for a consultation and Jeff invited me to come in for a same day consultation. I received the quote the same day, which was helpful. Jeff and team worked with the insurance company too, which was nice. Took less than three days to fix and my car looks brand new. They even washed my car's exterior and cleaned the inside too. And all the staff there was super friendly and welcoming too. Definitely recommend! read more

This company does amazing work. They fought with my auto insurance company to pay for factory parts. Highly recommend.

After a weekends worth of research on where to take BMW X5, I decided to bring it to Jeff Shew's Collision Craft to do the repair. From the first phone call to the time of pick up, they very pleasant and professional. My experience with them was nothing but top notch. During the repair process, issues came up where the insurance company was looking to keeps costs as low as possible. Jeff and Melissa were my advocates in battling with them to get the repairs done right with the proper replacement parts. Being somewhat knowledgeable about the collision repair industry, I recognize that these guys want to do a repair that is as good or better than original. The materials they use are top of the line and their techs are amazing. When I went to pick up my car, it was sitting in their delivery room looking as good as the day I bought it from the dealership, cleaned and prepped inside and out. It was a pleasant surprise and a nice ending to a wonderful experience. read more

Jeff Shaw's Collision Craft - Body Shops Near Me - Baltimore, Maryland

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Highly recommend Jeff Shaw's Collision Craft. Staff were very professional and accommodating. My Tesla looks like new. Kudos to Jeff Shaw. read more

I took my Nissan 370z to Jeff Shaw's after it was hit while parked on the street back in September. I chose this place due to the reviews. I'm super picky about my car and who works on it, so I decided to have the car towed and worked on here. I've got to say that I'm very impressed with Jeff and his team's attention to detail, and the fact that they are meticulous in their work. They worked on my car in phases/sections, and Jeff made sure to call me every step of the way. Car came back better than ever, and I'm a happy camper. Thanks Jeff, and thanks to Melissa who put up with me when I was disgruntled ;) read more

Just picked my car up from Jeff Shaws! She looks brand new! I can honestly say it was an extremely short wait time and the staff is amazing!! If you want your baby well taken care of and back to new again Jeff has your best interest in mind!!! Thanks again mr Jeff she looks amazing! read more

Jeff Shaw's Collision Craft - Just picked up my car and she looks brand new thanks again mr Jeff! - Body Shops Near Me - Baltimore, Maryland

Superlative experience with Jess at Collision Craft. I brought my 04 BMW M3 to him after being hit on the passenger side rear 1/4 panel, bumper and wheel/tire. Completely hands off experience for me, Jeff and his crew took care of all the rental car logistics, supplemental funding for when the work required went beyond the scope of the adjuster's estimate and received my car back within the quoted time frame. The work itself is excellent. Paint blending on my titanium silver M3 is flawless, along with the lines from the front to the back of the car align perfectly. Would highly recommend to anyone, especially to BMW owners, as the shop specializes in them. read more

Walked in off the street after a minor fender bender. (Someone hit my back bumper at an intersection). I thought I was going to need my back bumper repainted. Came right out and looked at my car and told me it would be less than $40 for buffing out the paint and polishing. Told me that he could do it right then. Whole job was done in 10 minutes! Super happy with the results! The place is very clean with professional staff. Will be back in the future! read more

Jeff Shaw's Collision Craft - Body Shops Near Me - Baltimore, Maryland

I don't usually write reviews but given the unprecedented level of service I received from Jeff Shaw I can't help but tell others about my experience. I actually heard about Jeff Shaw's body shop through an insurance agent that I know, who told me that Jeff's work is the best in the area. I was not disappointed. I have had body work done before and Jeff Shaw's Collision Craft sets a new bar. I would highly recommend having your repair done by Jeff and his team. In early 2019 I brought Jeff my 07 VW Passat that was damaged in an accident by someone making a left turn out of a bar parking lot. After initial disassembly, Jeff looked over the car with me and he took the time to explain the damage and how he would conduct the repair. While in his shop it impressed me to see how well kept and organized his equipment was. Jeff made exceptional efforts to keep the costs within my budget (this was an out of pocket repair because of the car's age) without sacrificing quality. Given my budget, most parts would have been aftermarket but Jeff was actually able to get me ALL OEM parts at aftermarket prices. He was even able to come in a good bit below my budget. My car is very dear to me so being the worry-wart that I am, I called periodically to check in on the repair and I was always met with a welcoming voice, Jeff and his wonderful staff never made me feel like I was hassling them. After my car was returned to me I can say that I was very impressed with the work Jeff and his team did. The panel gaps looked good and the paint looked great, it even looks like they disassembled some of the more intricate components and painted them individually to prevent overspray. Jeff even took care of some cosmetic issues on other areas of the car that were not part of the repair, at no cost to me. My repair was completed in a reasonable amount of time and within the window that Jeff estimated which is always nice. As a side note, for those who complain about repairs taking longer than expected, just know that fixing broken things aren't always simple and depending on your vehicle some parts can be quite difficult to get a hold of especially if you have an uncommon and/or older vehicle. Just saying, sometimes delays are caused by circumstances that may be beyond a shop's control. Today I went back to Jeff's shop to address a new noise after I had an unpleasant experience at a tire shop. Within seconds of driving my car Jeff identified the problem and fifteen minutes later it was resolved, Jeff even took care of a rubber fitting that he noticed was out of place, all for no charge. TL;DR Overall my experience gives me the confidence to say that Jeff is a highly experienced professional and a master at his craft. I am glad to have done business with Jeff Shaw's Collision Craft and to have dealt with pleasant people who take pride in their work. Should you ever require a body shop and seek a quality repair, definitely give Jeff Shaw's place a look. read more

My car was damaged while being shippped here from San Francisco. Not knowing anyone around here I found Jeff on yelp and the reviews are spot on. Jeff and Melissa were super helpful, easy to work with, made arrangements with the shipping company for payment and had a rental care waiting for me when I dropped the car off. My BMW looks like new, inside and out. They did a great job and I would definitely use them again. read more

I had a fantastic excellent here cleaning up the marks from my fender bender. They were friendly professional and very prompt getting my new bumper on. The color matches great and while they weren't able to do a full paint in house (one of my requests) they were able to refer me to another place to help me get the final look I wanted. read more

Jeff Shaw's Collision Craft - New bumper with matching paint! - Body Shops Near Me - Baltimore, Maryland

I was able to find Jeff's place with an online search. Reviews were very positive so I called and made an appointment to see if I could get some self-imposed damage fixed on my new 2018 BMW i3. Not only were they able to repair, but they did the job while I waited. They were able to "buff" it out. The technician explained that the clear coat heats up a little and the very fine scratches that I put in were able to even out. Never use anything abrasive on your paint or clear coat. Thanks to Jeff and his staff for the friendly professional service. You can tell by his facilities and how clean everything is that they take pride in their work. Now I know why they are so highly rated. All of our future work will be done at Collision Craft read more

Jeff and his team did an awesome job repairing my front bumper and headlights on my Audi A4. They had great communication and were very professional throughout the process. My insurance company was not easy to work with but Jeff handled it well and tried to help me out in any way he could. I did not feel ripped off or cheated in any way. I would say he runs a very honest business. On top of that they went the extra mile to wash, vacuum and wipe down my dashboard. I would use them again and I would also recommend them before anyone else. read more

My car had some severe damage from an accident that required two new doors along with some other body work. A friend of mine referred me to Jeff's place and I am glad they did. All I had to do was drop off my car. They ran interference with the insurance companies and basically replaced the whole drivers side of my car. They did a great job in a reasonable amount of time. Very happy with their work. They also thoroughly cleaned the interior and exterior. Highly recommended! read more

Another fantastic experience at Jeff Shaw's Collision Craft. We have taken our cars here for a number of years. This is the only shop in town I trust with a BMW M6, and they did a spectacular job with our body repair. Car came out looking like new. Jeff also quoted us real fairly on some additional parking lot scuffs beyond what our insurance covered for the job that brought us in, and pulled a few little dings out at a great price too. Melissa in the front office is fantastic to work with as well. She had timely communication, and helped coordinate our rental car and our insurance. Job was finished quickly - and right on Jeff's estimated time. Car was beautifully detailed and clean when returned. Great experience, great work, great prices! read more

I needed to get a repair done with a new tail light and passenger side mirror. The staff was helpful, courteous, and professional. I didn't even have an appointment and they helped me anyway as a walk in. We needed to order part, but the whole thing from estimate to repair took two days! The repair itself was done professional and in under 30 minutes. I highly recommend Jeff Shaw Collision Craft for any work you need done. read more

Excellent service and repair of my Porsche. Not only did the repair come out beautifully, but the shop exceeded my expectations and had my car finished earlier than expected. Melissa was wonderful to deal with and was very helpful throughout the entire process. Would definitely recommend. read more

The best experience I have ever had with a car issue. Fast, accessible, straightforward and well informed, Jeff and Melissa took me through the process of helping my son, (who had just started a new job), get his car repaired quickly. Jeff did some troubleshooting and communicated every step of the way about options available. The price was less than quoted, lower cost of parts was passed on to us. The bonus is they are a pleasure to talk to and every time I went away with valuable advice or referrals that should help keep the car in good service longer. read more

Took my Infiniti M37 in to Collision Craft to repair some damage suffered in a supermarket parking lot by a car scraping my side door as it pulled out. I was doubtful that anyone could repair the damage to make it look reasonable. Jeff and his team far exceeded expectations in repairing the damage to the point you couldn't tell anything had happened. It was like new. If you want your body work done by pros with excellent results, look no further. Collision Craft is your answer. read more

We've had a couple of issues with our Toyota, and both times we've gone to Collision Craft, we have had absolutely wonderful service! They are super knowledgeable, professional, and honest. The repairs made were top-notch, and they are also great about offering different options for repair (when possible). Won't go anywhere else in Baltimore! read more

My car was repaired early in February after a helpful neighbor backed into it while parked. The service I received was excellent, with regular communication from the day it was towed in to the day I picked it up. Repairs were performed quickly, Melissa in the office was extremely professional and nice helping me understand insurance issues, and my car looks great! I hope not to have a reason to return but do know exactly where I will bring my car again if needed. read more

Jeff Shaw's Collision Craft did an excellent job fixing my car. My bumper, side panel, and hatch were all damaged in a collision. Collision Craft worked with the insurance company to review the damage and ensure that all of the repair work was covered. As soon as the insurance company approved all of the work, they were done in a couple days. The paint job was seamless and it looks like new. Accidents are stressful, but they made the the repair process easy. read more

This is the best place to get your car repaired in Baltimore. After my soon to be former insurance company referred me to a second rate vendor, I called my dealer and went to see Jeff. My car was repaired on time as promised and cleaned! It drives like it did the day I bought it, even after a major accident. Jeff was also a tremendous help in dealing with the insurance companies and made recommendations which saved me time and money. I would not bring my car anywhere else. read more