I've always taken great care of my cars, so I was really upset when I accidentally scraped the front driver-side rim on my 2026 Honda Accord against a curb I didn't realize was sticking out. The scratches weren't major, but they stood out because the rims are black. It happened on a Friday, and that night I requested an online quote from Wheels Onsite. By Monday morning, the quote was already in my inbox. I chose their Sterling location since it was a little cheaper than mobile service, and my apartment's underground garage would have made that difficult. The whole process was quick and easy. I dropped my car off Tuesday morning, and it was ready that afternoon. The rim looks like it never happened. I've only had it back for a day, but so far I'm really happy with the results and would definitely recommend them for rim repair. read more

WheelsOnsite - Wheel & Rim Repair Near Me - Sterling, Virginia

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I contacted this company about four days ago for what should have been a very simple mobile wheel repair. During my initial phone call, I provided all of my information, including my address and vehicle details. My location was verified, and there was absolutely no indication that they did not service my area. They then asked me to send photos of my wheels, which I did immediately. Shortly afterward, I received an email asking me for much of the same information again--my name, vehicle make and model, and photos of the wheels. Despite the redundancy and some obvious confusion, I provided everything again. I then received confirmation that they could service my vehicle and repair the wheels. I was quoted $700 to repair all four, which I immediately accepted. I personally called to finalize the appointment. Once again, my information was reviewed, I provided a valid credit card, the appointment was booked, and I was given a confirmed service date. Then, just moments after everything was finalized, I received a phone call telling me they actually DO NOT service my area. Their proposed solution? They asked if I would be willing to drive somewhere and "meet them halfway." That completely defeats the purpose of hiring a MOBILE wheel repair company. I specifically chose a mobile service because I did not want to inconvenience myself by spending part of my day driving to and waiting at an auto body or wheel repair shop. What made the experience worse was the initial deflection and confusion during the final phone call, including suggestions that I somehow had not provided all of the necessary information--even though I had provided my address and vehicle information multiple times and had already been quoted, booked, and given an appointment. Ultimately, the representative acknowledged that the mistake was theirs, apologized, and told me they would use the situation as a "training moment" so it would not happen again. That's great for their future customers, but where does that leave me? After four days, multiple phone calls and emails, repeatedly providing the same information, sending photos, receiving a written quote, providing my credit card, and actually booking an appointment, I am left with absolutely nothing. My wheels are still not repaired, and apparently my wasted time became their employee training exercise. This entire experience was completely unprofessional and an enormous waste of my time. Needless to say, I will not be returning. Based on my experience, I cannot recommend this company. If you're looking for a reliable mobile wheel repair service, I would strongly suggest finding a company that can determine whether they service your address BEFORE taking you through the entire quoting and booking process. read more

Yesterday Stetson Scott from Wheels on Site came to repair the wheel on my new Toyota Crown Signia. During my first week I managed ti damage one of my rear wheels going around a curb. I was quite upset. Searching around, I came upon Wheels On Site. Space prevents me from writing all the accolades I would give to Stetson. A true professional when it came to making the repair. Rather than having to pay $950 for a new wheel, Stetson made my damaged wheel look as good as new for one forth the price. You can't go wrong using this organization. read more

My wife had her Tesla Model 3 wheels repaired by WheelsOnsite for a reasonable price. Two of her wheels had curb rash. They sanded, primed, and repainted with a matching color. They came out great. They came to our house on time and completed the work in our driveway. It's been at least 2-4 years since the work was completed. They held up well. I highly recommend. read more

This review is for the Baltimore location. I recently hit a curb with my car and need some curb rash repaired. I called Wheels On Site because they come to your house. I called and made an appointment for only two days away. The representative called me the day of the appointment when he was on his way. He arrived, removed the damage wheel and repaired it in my driveway. He painted the entire wheel so it wouldn't look patched. He did an excellent job. I can't find on the wheel where the damage was. He was pleasant to deal with and the whole process was first rate. I highly recommend Wheels On Site. Ken W. read more

Caleb arrived earlier than the scheduled time and was very courteous and polite. He answered all the questions I had. The workmanship was very professional. I couldnt be more pleased with the results. High quality. I would recommend Bill J read more

Beautiful job fixing wheel scratch on Toyota Rav4 by Chris. Looks brand new! Very polite and professional. He even worked in the drizzle. Took about 60-90 mins. read more

This review pertains to the Sterling, Virginia location, more specifically Victor our technician. Victor not only showed up within the short time window given, he thoroughly explained the process, efficiently went to work, and had the vehicle ready to roll in no time flat! I will strongly suggest, if wanting wheel repair services with their Sterling, VA branch, to request Victor as he made this experience a memorable one through complete transparency, awesome conversation, and total professionalism. Thank you, Victor! read more

WheelsOnsite - Wheel repair #1 - Wheel & Rim Repair Near Me - Sterling, Virginia

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This is my second time using these folks. The process can be a bit confusing at first. You need to kickoff the process through their website and upload photos for review. Once you get the approval that they can repair it with the cost, you then reach out to them by phone to schedule your appointment. What's great about this service is they are remote and can work on your car at your home. This makes scheduling much easier. Anthony was my service person. He gave me a call before arriving. Communication was great. The work was completed within 90 minutes and it turned out great. After the work was completed, my brakes made a bit of noise but he was able to explain that the chemicals used can dry the brakes out temporarily and after 10 minutes of driving it goes away. It did go away and we're good to go! I highly recommend these folks if you need a wheel repair. read more

WheelsOnsite - Before - Wheel & Rim Repair Near Me - Sterling, Virginia

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I've had my Tesla wheels repaired twice now first time I did 2 rims, and this time I had 3 done. Both times, they did an amazing job. The wheels came out looking brand new, and the pricing was very reasonable compared to other rim shops. The best part? They came right to my house, so I didn't have to go anywhere. Super convenient. read more

Damaged a front driver wheel on the wife's new car :( Checked out a couple of local repair shops, average down time 5-6 business days. While walking my dogs one morning I noticed a Wheels On Site van parked in a drive of my neighborhood. Went on-line and checked them out, uploaded a couple of pics, next day I received a quote. Called to get on their schedule, appointment was for 2 days later, surprise! The morning of my appointment, received a call from Will (technician assigned to my repair) with an estimated arrival time. Spot on arrival. Repair was completed with 90 minutes, and I was amazed on the quality of the work for the $$ quoted. Will (the technician) even had to mix paint to match. This guy is an artist!! Outstanding work performed by a true professional in his field!! Thank you much Will! Work performed September 6, 2024 Bob B. read more

WheelsOnsite - After repair :) - Wheel & Rim Repair Near Me - Sterling, Virginia

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I am 100% pleased with the work that Stetson did for his company, WheelsOnSite. He drove over 2 hours from Maryland to New Holland. He repaired 2 wheels on my 2024 Prius, and now they look 100% perfect. The company was great to work with by providing an firm estimate after sending photos of the damage to them, gave me a job number and when someone would arrive. Stetson arrived as expected. The expense was so much cheaper than the cost of new wheels. I am 100% pleased with Stetson's repair work and the company itself.!!!!!!!!!!!!!!!!!!! read more

Requested a quote twice, and even called to follow up. Whoever answered the phone seemed annoyed that I had the audacity to call and was essentially told to pound sound and keep waiting. Lo and behold, I never received the quote and ended up doing the repair myself. read more

I sent an e-mail on Sunday afternoon which included the photos of the damage. At 5:30 a.m. Monday I already had their response to set up an appointment. I set the appointment for the very next day. I spoke Daniel to set up the appointment. He was absolutely great. I could not believe they were able to set me up the very next day at 8 a.m. I was super unhappy that I damaged my rim. Daniel was reassuring about the process, and I knew it was going to be done right. Neal, the expert technician, called me just before 8 a.m. and let me know when he was arriving. Great communication! Super awesome guy. Neal shows up and was fantastic. He expertly repaired the rim in less than an hour. Absolutely wonderful work, really undetectable. He was really great. The pics say it all. read more

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Excellent company! Professional all the way from booking and appointment, prompt service, great tech.William Jones did a great job on my scuffed and scraped wheel. Daniel in the office assisted me with additional paperwork needed. read more

Great service and final product. Terrance did an excellent job. Can't tell where the damage was! read more

You know - I told myself I'd be okay if the curb rash just wasn't too visible when you're close to the car - but MY GOODNESS, I can't even figure out where I curbed the wheel after WheelsOnSite did their thing. My tech was Neal - the nicest, most on-time, personable, and friendly wheel guy you'll meet. I told him I wasn't going to confess to curbing the wheel on my brand new car - but I'd make an exception and leave a review because I was just that pleased with the results. 10/10 - I hope I won't *have* to use Neal again, but if I do - I'll immediately be requesting him to repair the car. Also - compliments to this company. What a really neat business - it was so easy to schedule, get a quote, book, and have the wheel fixed - all in just 3 days! Made my life so much easier that they gave me the option to go to them or have them come to me. read more

Great service and prices. Does exceptional work on high end cars and exotics. Repaired bent wheels, curb rash and just simple balancing on 3-piece wheels that not everyone can do. read more

WheelsOnsite recently helped repair a wheel that had a barrel crack causing a slow leak. When I met with their tech, he was incredibly knowledgeable and showed me some of the work they can do. I ended up having them refinish all 4 wheels and I couldn't be happier with the result! Pictures included, the wheels look good as brand new, the repair to the crack has held strong over a few weeks now of driving hot roads. The value add to the appearance is amazing, and they did it all in a few short hours at their facility in Sterling, VA. But they have mobile services too in several states. If you want to restore or customize your alloy wheels, I highly recommend WheelsOnsite! read more

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DARIUS, Senior Tech was phenomenal!! Very professional and detailed. Performed the task in 80+ degree weather with ease! Excellent customer service. Highly recommend read more

WheelsOnsite - Wheel & Rim Repair Near Me - Sterling, Virginia

They did a great job. Had a small scrape on my wheel hub, they showed up on time and spend less an hour and made it look better than it was. Great job seth. read more

Incredible people and phenomenal quality. I am so happy with their work and craftsmanship. If I ever need wheel repair again, there is no doubt where I will go. THEY ARE THE BEST read more

Very professional and good quality work. Brought in my lightning to get calipers painted. Jay who is the manager was professional and gave me a quick tour of the facility. Tommy Taylor is the technician who did the work. Both of them walked me through the process and which color would look best on my truck. Sent me pictures during the process and it turned out great! read more

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Got a curb rash on my favorite wheels TE37. Wheelsonsite was able to book me and schedule an appointment ASAP for a wheel repair, which was a few days after the incident. I dropped my car off for a day and got it back at 4pm. My wheel look so good you wouldn't even notice it had been curb dashed. For the price, I highly recommend and trust this place. read more

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The previous owner of my Lexus IS had gotten curb rash on all 4 rims. I found out about this place, got a quote, and had them send out a tech to my place. They were able to restore the rims and it looks amazing. read more

This is the second time I've used WheelsOnsite to repair curb rash and couldn't be happier with the professionalism and quality of work they did for me. My wheels look brand new and the cost was very reasonable. (Would've cost me 5 times more per wheel to get replacements from Tesla and the repaired wheels look brand spanking new.) Highly recommend them! read more

I highly recommend this company. Bill did an amazing job on my wheels. Instead of spending $450 per wheel (I would have needed 4 mind you) I paid less than $680. to have all 4 repaired. They look brand new as if I just bought them. read more

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WheelsOnsite was awesome. Well priced, on time and courteous. The job was done superbly by the technician Tommy T. Thank you for a job well done. read more

WheelsOnsite - Before - Wheel & Rim Repair Near Me - Sterling, Virginia

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Kevin J showed up on time and explained the process before starting. After doing the 1st wheel he verified that I was happy with color matching and repair. I am thrilled at how good his work came out and you now have a very satisfied customers. read more

WheelsOnsite - Wheel & Rim Repair Near Me - Sterling, Virginia

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Submitted info and photo twice using the website. Called, received email, and then submitted info and photo using the email. Called again, told there would be a quick response. Have heard and received nothing. They fell flat before even getting out of the gate so am giving one star. read more

Slow response... took 3-4 days! Then they said they couldn't do a minor outer lip bend repair, so I am not sure what they actually can do.

Wheels on Site is a joke. Called and emailed them the same day to have my wheel repaired. By the end of the week, I got no reply. 5 days later, I had to email them pictures 3 times, by then I called them 5 separate times. On the 3rd call I asked if I could just text the pictures to someone. Every time I called someone would tell me they would call me right back. No response. A week later got a call from Jason with a quote higher than the initial quote I got. I explained to him I took my business somewhere, because obviously they didn't want it. To no surprise he just hung up. Lol ... Worst customer service experience ever. Do not take your wheels here. If you need wheel repair contact Ali @ A+ WHEEL REPAIR. Super quick, reliable and responsive. . read more

WheelsOnsite - Wheel & Rim Repair Near Me - Sterling, Virginia

Ah, parallel parking my old foe. Nearly one month in driving our new car, I completely scraped the passenger side rim on a curb. Normally I would say, "Hakuna Matata" but 2021 me wasn't trying to drive my family around in a hoopty so I gave WheelsOnsite a call based on their countless recommendations online and within a week I had a service person in my driveway, to access the damage and fix on site. The fact that I didn't even have to leave my house with a newborn in tow was priceless. The total cost? $143 bones per wheel (I got a discount when I mentioned that I found out about them via Northern Virginia Tesla Owners Society). They did amazing work and my wheel looked brand new! Even my super picky husband was pleased. I would not hesitate to use them again. They are five stars in terms of ease, communication, affordability, and work. I highly recommend! read more

My tech was super nice and quick! He came to my house and fixed my rim which was convenient! It looks like I never scratched my black Tesla rim. They did a great job. It was a little pricey. I ordered two rim fixes and I think miscommunication or he misheard me over the phone and quoted me for one. It was expensive but they said it would be cheaper next time. Just wish it was one consistent price, and I didn't get the Tesla referral discount either like others did. read more

Wheels on Site did an excellent job repairing the curb rash on my Tesla Model 3 right in my driveway. Their technician arrived as scheduled, explained the process, and was courteous as well as professional. The wheel looked great and the price was fair. My only regret is that my tech left before I could tip him. Thank you Tylor Herrold for a great job. read more

We had the WheelsOnSite Sterling, VA office restore the wheels on a 2011 Ford Explorer. From start to finish it was an extremely smooth process. Jay patiently took the time to discuss the best wheel finish for our vehicle. Mark and Brian run a World Class business. Top Notch Service. Highly recommend them and plan to use them in the future. read more

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WheelsOnsite came through again. This time a car wash in Falls Church destroyed my front left wheel. I contacted WheelsOnsite over the weekend right after it happened and the next week they were able to get out and fix the damage. Their techs are so friendly, professional and perform top notch work for very reasonable prices. My wheels are after-market so it's worth it to pay for the fix rather than buy a new wheel. Thank you for providing such great services. Whoever writes crappy reviews stating they don't get back to you is full of crap. I've contacted them on two separate occasions for the same work and they are very responsive. Yelp should take down reviewers that have no picture, less than 10 reviews, etc. read more

Jamal from WheelsOnsite was amazing. My rims had a tremendous amount of wheel thrash, and now they look brand new. Jamal was professional and took his time to make sure they were all perfect. Thank you so much. I will use you again. read more

Amazing work by Blake, very thorough and did it right. Would use WheelsOnsite again. Highly recommend!

I have a Tesla Model S whose wheels were badly scraped up, including some deep gashes. WheelsOnsite were able to recondition all four to look brand new. I'm really amazed, and very happy, with the results. read more

WheelsOnsite - one of four heavily rashed wheels - Wheel & Rim Repair Near Me - Sterling, Virginia

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