The only reason why there are 2 stars and not 1 is because the Manager was receptive to our complaints and apologetic - offered us drinks and food at the Tapas bar downstairs as a gesture. Otherwise, the food was terrible (which is why we didn't ask for more food downstairs).
I chose this restaurant for our last night in Lisbon because I had read reviews that praised the food and the views. While there were problems with the reservation, I had called to confirm earlier that day that we would be showing up. As if they had forgotten the reservation, my sister and I saw the servers carry a table across the restaurant to the far corner in the back by a bar (which normally would look like a dance floor if they held events). The view of the sunsetting over Lisbon sure would have been nice to see if we had not been shoved by the bar far from the windows. (This is a small restaurant, so shoving us away from the windows is quite a task.)
On top of that, the restaurant was clearly overbooked. Two extremely large parties. The servers barely paid attention to my sister and I, to the extent that I had to get up and pour my own water.
But the icing on the cake wasn't the lack of service or being shoved to the back of the restaurant, it was the TERRIBLE, inedible food.
-fish and clams: the clams were good. the fish was overcooked, flavorless, and dry
-foie gras on a microscopic crostini: is dressing some greens w/ olive oil and no acid what they call a salad? dish clearly needed some acid. instead, there was a cinnamon apple chip on the bottom of the greens which only brought out the iron flavor in the foie gras -- so much for subtly. not to mention, the foie gras had the texture of a unfried chicken mcnugget.
-pork belly: good flavors. under cooked.
-mint chocolate mousse: the flavors just didn't work. nice try at creating and playing w/ different flavors and textures, but that is an utter fail. if you had taste buds at all, you would not have plated this despicable mess.
-praline: it was gummy. like over cooked oatmeal that had been sitting out. although, in their defense, perhaps it was! since the service was so bad!!! also the candied praline was soggy and not crunchy - but again, likely b/c it had been sitting out.
This was a sad and pathetic mess. On the bright side, this really spearheaded my diet.
PS. The décor is tacky and cheesey. read more