(Please read all of this story.) I had heard good things about these guys but, dealing with them was the worst experience I have ever had with a bike shop. I took a boulevard there to have a K&N air filter, cobra tuner, and rear tire installed; also, to have an oil change while it was there. Almost a week passes and I don't hear anything from them, so I call and they are not done yet. The representative tells me that the cobra tuner I brought them was faulty, but that they were done with everything else, and just needed some more time to mess with the tuner. Now I paid $400 for this brand new tuner, but can except that sometimes electrical/mechanical parts are faulty. I give them a day or two more and call on the morning of the day it was supposed to be finished. Now I am told that it was having the oil changed (but I thought the representative told me on the phone that they had everything done but the tuner??). Later in the day I make an unannounced visit, and the bike is ready. I am told that the tuner was bad, and that they took the tuner out, and put the bike back the way it was. I also find out that they already collected the payment from my fiance, who went behind my back and paid the bill as an anniversary gift. I start the bike and ride away realizing immediately that I only have about half the power I should have. I return to the shop to ask what the problem is, and am told that they found an issue in my bike that was already there, and that someone in the past had "rigged" the bike to bypass this issue, and this power loss must be stemming from that. Interesting that they didn't tell me this until I return and ask what is wrong with my bike. They also tell me that it's running in "limp mode" and after turning the bike off and on it should reset itself. I ride the bike that night and it never "resets" itself. I return to the shop the next morning. I approach the owner and say "we need to talk, and I want to be diplomatic as possible, but you guys messed up my bike, and you need to fix it". The owner immediately gets defensive and starts to raise his voice at me in front of his employees. I ask him why he is getting so defensive and that I am trying to talk to him. He proceeds to yell at me and kicks me out of the store stating that if I don't get myself and my piece of s#@t bike out of there he was going to have me trespassed. Now remember I have not so much as raised my voice to him. Not wanting to deal with the police I leave the building and go stand by my bike and car. Where I make a call and ask a couple coworkers to come help me get the bike and car home. While I am waiting outside, the owner comes outside and starts again, yelling and cussing at me. Now I am a prospect for a Christian Club and was wearing my cut at the time. He starts to mock my cut. I tell him that I am a changed man and am part of a Christian Motorcycle Club. He laughs at me and says "we can take our shirts of and throw blows right now, and i'll beat your f#$@ing a@s!" Of course he is like 30 feet away form me when he says it. Just for the record Ryan! I come from a very rough background, wrestled and boxed for years and would have killed you boy! You are lucky that I am trying to be a different person these days. He tells me to get my car and bike off his property or he will call the cops, so I move them. Now my bike doesn't work, and my fiance is out $750. I believe that they damaged my cobra tuner. I asked for a good tire, like a metzler or something like that, and he installed a shinko. They never called me to discuss things with me. They just messed up my bike, took my fiances money, and threatened and insulted me. I will be glad to fill anyone in on more details (email me at kratosbfmm@gmail.com). He said many offensive things to me. By the way Ryan, I was interested in buying one of your Harley's, but your impressive professionalism changed that, so I bought a Harley elsewhere, and was glad to support your competition. read more