We had such a great experience at Route 66 Harley store on Tulsa. The store had so many clothing…read moreoptions to choose from -- there was something for everyone. The guy helping us was extremely helpful, patient, and friendly. He made the whole shopping experience easy and enjoyable. Honestly, everyone in the store was so nice and welcoming. The funniest part was when the three of us (nursing students still in our scrubs) walked in -- the whole store turned their heads at once! We definitely stood out, but it just made the experience more memorable. Great selection, great service, and great vibes. We'll definitely be back if we are ever in Tulsa again.

Almost a thousand miles from home, wife's trike had an electric issue, they took it right back,…read morefixed the issue and had us on the road in 20 minutes!

Awesome selection of bikes quads side by sides and see doos so over all I give a five star and…read morereally nice people working

I scheduled service to have the rear wheels on my lawnmower (less than 3 years old) repaired - they…read moreweren't rolling in reverse freely. Tulsa Powersports were booked 2 weeks out, but i set an appointment anyway because they're the only Honda repair place i could find locally. When i showed up 2 weeks later, it was like i had snuck up on them. They didn't know who i was or why i was there, and the salesperson filled out a new ticket for my repair. He said it would take a week or two. About 2 weeks later i got a call that the work was done, and came back to pick up the mower. I was charged nearly $200 for the "repair," but i saw little improvement in the wheels' movement. I asked for a refund which they issued, and they asked if they could attempt to make it right by actually repairing the mower's wheel issue. I agreed and was impressed at their integrity at this point. They said it would be a few more weeks. After about a month, I hadn't heard anything so I called the shop for an update, and the salesperson said the mower was ready, that the mechanic who had "repaired" the mower previously had misdiagnosed the issue, but he assured me it was fixed this time. I showed up today, and was charged the same price as before, nearly $200 (they are asking $450 for their brand new mowers). The salesperson commented that I wouldn't be charged for the labor for both of the "repairs," as if i should be thankful, and he wheeled out the mower. The wheels' movement hasn't improved since the last visit. I asked the salesperson if he would be happy receiving this quality of service for this price and he responded, "yes." It gave me everything i need to know about this operation. Zero integrity. Zero accountability. I would suggest heading elsewhere for any repairs you may need.

I've had some problems with motorcycle shops in Tulsa. But I've never had a problem with Synergy…read more If I need something done to one of my bikes I call them first now.

1 Star - Poor Communication, Excessive Delays, and Questionable Charges…read more I recently had my 2004 Honda VTX1300 serviced at Synergy Motor Works, and unfortunately my experience was very disappointing. Before dropping the bike off, I was told the diagnostic process would take approximately 2 days and repairs would be completed in 2 weeks. Instead, the bike remained in the shop for nearly 5 weeks. The first issue was communication. During those 5 weeks, I received virtually no proactive updates. I had to call the shop weekly, each Tuesday, myself to find out what was going on. After about two weeks, I was finally informed that the air box needed replacement. However, no price was ever provided for the part or repair. While I admit I should have specifically asked for a quote, I expected a repair facility to communicate costs before proceeding. What really raised concerns was the conflicting information regarding the air box. One week I was told the part was expected to arrive Thursday or Friday. The following week, when I called again, I was told the part had actually been shipped on that Thursday. Those timelines simply didn't add up and left me questioning whether the part had even been ordered when I was originally told. The most disappointing interaction occurred when I politely pointed out the inconsistency and mentioned that my motorcycle had already been in the shop for over four weeks. Rather than addressing the concern, I was immediately told, "You're welcome to come get it as is." That response felt unprofessional and dismissive of a customer who had remained calm and patient throughout the entire process. When I finally received the invoice, I was shocked: Diagnostic Fee: $145.00 Oil Change: $162.70 Inspection: $72.50 Air Box Replacement: $337.96 Spark Plugs: $108.30 Total Invoice: $876.31 I was particularly confused by being charged both a diagnostic fee and a separate inspection fee. Additionally, the air box replacement charge seemed excessive considering OEM air box components can be found online for a fraction of that amount. After nearly 5 weeks in the shop, minimal communication, conflicting information, and a bill approaching $900 for what amounted to an oil change, spark plugs, and an air box replacement, I left feeling frustrated and taken advantage of. Everyone makes mistakes, and I've certainly learned to insist on written estimates and part pricing before authorizing repairs. Hopefully this review helps someone else avoid the same experience. Buyer beware. Ask for detailed estimates, parts pricing, and completion timelines in writing before leaving your vehicle. In life you can learn lessons two ways. 1st by seeing others do it right, or by learning from others doing it wrong. Please learn from me doing it wrong. Update: Shop did call, however, didn't go very well. Wasn't allowed to speak, ended with threats that my review would be removed.

The only reason I didn't give them a 5 star rating is because they made me pay for the good job…read morethey did for me . My Suzuki Intruder had clutch problems and they took care of everything letting me know of progress . I highly recommend them

About one year ago I brought my 1995 Intruder to this business for some engine work and tire…read morereplacement. The owner was about two weeks behind. No problem w/ that as I was in no rush. While awaiting the repair order to be typed the owner noticed the luxury vehicle picking me up from the shop. His attitude changed a bit. He asked, "Is that your car waiting for you?" I answered "Yes, it's my wife's car." He didn't say anything further and I thought nothing of it. One week later I pulled into a QuikTrip for some beer and noticed a strong fuel odor. I checked under the bike and saw fuel leaking from the fuel pump hoses. The next day I performed a diagnostic check on the bike. He had removed the new factory fuel hose clamps w/ aftermarket screw clamps. He had torqued them down so much both hose ends were cut. I repaired the lines and installed new factory clamps. One week later the bike ran out of gas while I was riding. I switched the fuel shut-off valve to "reserve" but still the bike would not restart. I had to contact my sons to come pick me up after pushing the bike 1/4 mile. The next day I found the hoses had been reversed so the reserve was the main and vice versa. I performed a complete check of the bike and found he had not tightened the innertube valve stem locknuts to the rims. I had him replace the tires and tubes as part of the bike's services. I found the driveshaft tube paint destroyed by whatever tools he used. The tube needs no tools to remove the rear wheel. The bike ran great, so no problems there. He cleaned and rebuilt the carbs correctly. The bike still runs great, so he knows his way around a motorcycle, but i found a dent on the fuel tank at the front right top. There was no dent there when I bought the bike, but cannot prove he, or his buddy, did the damage. No rock could have impacted that area, it was behind the handlebar clamps. The paint was not chipped so some tool was used to dent the tank. I have pictures of said damage, fuel leak, damaged hoses w/ reversed lines, loose valve stem locknuts and damaged paint. I feel too many simple mistakes could not be random by a trained small engine repair tech. Imho the mistakes made were deliberate, but this is only my opinion. I waited to review my experience so I did not seem angry. Caveat emptor folks. Thank you.