Paid over $100 for a new battery that never got replaced, had to go to the auto shop and pay $120…read morefor another battery, fortunately I actually got this one

Service department needs a better tracking system. Work does not get completed or half assed. Been…read morewaiting over 2 weeks waiting on a phone call and escalation of my issue. I have to message or call them to get a status (or lack there of) update. Owner stated he did not care how his employees treated his customers. Didn't care about them charging for work that was not completed. Didn't care that they didn't address the issues. Nor does he need customers. I would look elsewhere. The issues with customer service obviously starts at the top. Matt you should be ashamed. BTW I have screenshots of how they treat their customers! Would give a negative review if I could. Matt you can make it right if you truely care about your customers and the offroad community.

I've had some problems with motorcycle shops in Tulsa. But I've never had a problem with Synergy…read more If I need something done to one of my bikes I call them first now.

I ended up paying $500 for an oil change. The initial oil change was $153, and the dipstick barely…read morehad the minimum amount of oil, so I asked them to add more, which they did. When I got home, my clothes were covered in oil because they put the oil fill cap on incorrectly, and it got lost along the way. Oil was also leaking from the engine. The next day I brought it in for "warranty," the owner just accused me, insulted me, and yelled at me. I asked him to check it because it was leaking oil everywhere. They kept it in their shop for 15 days, and when they returned it, they charged me $300 to repair what they did wrong. I also had to buy the cap they had put on incorrectly. Synergy is THE WORST OF THE WORST.

I could not have asked for a better experience and highly recommend RG's! Fran and Rafael are…read moreextremely knowledgeable with decades of experience between the two of them which makes it very quick and easy for them to determine the issue and best approach whether it be a mechanical or a body repair issue. They are great about communicating throughout the process and leave you feeling reassured that things are handled with great detail and professionalism. I'll only trust them with my cars!

From the owner: We are a locally-owned automotive and collision repair shop. Our expertise lies in providing a…read morecomprehensive range of automotive services, including routine oil changes as well as complete vehicle restoration. With over two decades of experience, we diligently work towards enhancing both the performance and aesthetics of your vehicle. Recognizing the significance of each car, we prioritize exceptional care and treat every vehicle with the utmost consideration, as if it were our own. We cordially invite you to visit RG's Garage and personally witness the distinctive experience we offer. Our team is ready and eager to assist you

We used to be a Duruxx dealer and due to lack of available product we terminated our relationship…read more In January we were approached by a dealer who had 3 2016 Duruxx DRX2 models 1 2016 DRX4 and 1 2015 Duruxx DRX 4 model. The dealer stated due to poor customer service and lack of warranty coverage from Duruxx he just wanted to sell these units and cease his relationship with Duruxx. We elected to buy the 5 Duruxx models, sent the dealer the money and had the units shipped to us. When the units arrived we completed our inspection and found that 2016 models had EPA stickers stating they are actually 2015 models and the 2015 DRX4 had an incorrect vin number that Duruxx placed on the unit. On 2/1/2017 I called the dealer who I purchased the units from and explained the issues and he called Duruxx who refused to help resolve the issue. On 2/3/2017 I called Lee (the owner of Duruxx) and explained the issues and he stated he would correct the issues and provide me with a tracking number within 2 business days. After the 2 days went by I called Lee again who stated he will have the tracking number to me by the end of the business day, which never happened. We have made numerous calls to Lee over the 3 weeks with no response. We have sent both Lee (the owner of Duruxx) and Mandy (his wife) who signed the incorrect MSO's numerous emails and they have failed to respond to the issues. These units were built in 2015 and sold to Duruxx from the factory as 2015 models with 2015 EPA certificates and Duruxx elected to change the VINs over to 2016 models and leave the 2015 EPA plates on them. It clearly appears as this is fraud on the part of Duruxx and I would only assume if we have 5 the other Duruxx dealers are in the same boat, not to mention the poor consumer who paid for a 2016 and ended up with a 2015 with wrong vins and wrong EPA plates. I would strongly caution any dealers and consumers to stay away from this company and if you see that same issues on the Duruxx models you purchased to contact the state of Oklahoma and file a complaint as that is the state Duruxx is licensed in. Again, we only wanted Duruxx to provide the correct vins and MSO's to match the units.

Timothy Turner in…read morethe last week Took my bike in for a clutch job, told them to call me with a quote before they do any work. They. Called me 2 weeks later telling me my bike was finished (no quote provided) I mentioned that to them, and asked if they even fixed my bike. At that point they asked what was wrong with it again. I told them it was the clutch, just like I said when I dropped it off. I asked what they even did to my bike, and they informed me they did an oil change, cleaned carbs, fuel filter, air filter, spark plugs (everything I ALREADY DID MYSELF before I dropped it off with them!!) on top of that they tried to charge me $500+ for that! ...long story short... they had my bike for a total of 6 weeks, ended up only charging me for parts (of the service I already completed) and did not fix anything. When I picked up my bike I found the fuel petcock was disconnected, as well as found a handful of bolts in the storage under my seat they apparently didn't bother putting my bike back together. WORST SERVICE EVER. 6 weeks, was lied to, never had calls returned, and my bike is in worse shape than when I dropped it off.

Brought my bike in to be worked on nobody at the shop was on the same page I was called and told…read morebike was finished went to pick it up and it wasn't and they kept it for another 2 weeks only to receive it back in worse condition than I brought it in

RIP OFF!!!! BAD WORK!!!…read moreLIARS!!! NEVER NEVER NEVER USE THIS PLACE. The first time my son's 4 wheeler was put in, it cost $246, and last about 30 mins. The second time he charge $167 and the problem still wasn't fixed. It wasn't even worked on. He said they did this and they did that....the bolts were NEVER broke. It is obvious he did not do what he said. After all this, my son and I will be the only ones working on this 4wheeler. I know I can't do a worse job!!! At least now when we do it, it will truly be worked on!!!! I will tell everyone I know to NEVER use this place!!!!!

Damaged our Rim and Brake disk on our 07 Dyna , when replacing the rubber ,(when we picked it up it…read morewas covered with greasy fingerprints , grease is not used on HD axles ) called me a liar, a week later called and said he reviewed the video of his mechanic (?) and admitted he did he damage said he would " Make it Right" tried to polish it out , no go, said he would have it buffed out and re laminated , took it in , one week later still in he same spot covered in dust we took it home and had to pay our insurance co 250 for over 1000 dollars damage , refused to pay deductible , or even refund the shop charge , low life no Buenos do not use or trust...

The only reason I didn't give them a 5 star rating is because they made me pay for the good job…read morethey did for me . My Suzuki Intruder had clutch problems and they took care of everything letting me know of progress . I highly recommend them

About one year ago I brought my 1995 Intruder to this business for some engine work and tire…read morereplacement. The owner was about two weeks behind. No problem w/ that as I was in no rush. While awaiting the repair order to be typed the owner noticed the luxury vehicle picking me up from the shop. His attitude changed a bit. He asked, "Is that your car waiting for you?" I answered "Yes, it's my wife's car." He didn't say anything further and I thought nothing of it. One week later I pulled into a QuikTrip for some beer and noticed a strong fuel odor. I checked under the bike and saw fuel leaking from the fuel pump hoses. The next day I performed a diagnostic check on the bike. He had removed the new factory fuel hose clamps w/ aftermarket screw clamps. He had torqued them down so much both hose ends were cut. I repaired the lines and installed new factory clamps. One week later the bike ran out of gas while I was riding. I switched the fuel shut-off valve to "reserve" but still the bike would not restart. I had to contact my sons to come pick me up after pushing the bike 1/4 mile. The next day I found the hoses had been reversed so the reserve was the main and vice versa. I performed a complete check of the bike and found he had not tightened the innertube valve stem locknuts to the rims. I had him replace the tires and tubes as part of the bike's services. I found the driveshaft tube paint destroyed by whatever tools he used. The tube needs no tools to remove the rear wheel. The bike ran great, so no problems there. He cleaned and rebuilt the carbs correctly. The bike still runs great, so he knows his way around a motorcycle, but i found a dent on the fuel tank at the front right top. There was no dent there when I bought the bike, but cannot prove he, or his buddy, did the damage. No rock could have impacted that area, it was behind the handlebar clamps. The paint was not chipped so some tool was used to dent the tank. I have pictures of said damage, fuel leak, damaged hoses w/ reversed lines, loose valve stem locknuts and damaged paint. I feel too many simple mistakes could not be random by a trained small engine repair tech. Imho the mistakes made were deliberate, but this is only my opinion. I waited to review my experience so I did not seem angry. Caveat emptor folks. Thank you.

I will never use their service department again. How they talk about how they do service vs how…read morethey actually do service is night and day different. Installed parts wrong , asked for the best suspension setup for my bike and all they did was throw a back spring on . Didn't sit me on the bike or anything. Reset my clickers back to factory. These guys are a joke. Chris lies.

I rode from Lawton to this dealer, well worth the ride. First the largest inventory I've seen in…read moreyears, and even all other brands used as well. I called them a week earlier to make the appointment, and they responded back more than once, including the day before to make sure. That alone is a disappearing service from many dealerships today. The service writer was professional, courteous, and very helpful. He answered several of my questions with honesty, another disappearing quality. The technicians were as well. Very clean, lots of accessories, very well laid out like a department store. I will make the trek up here, and if you want service, selection, and value, it's a no-brainer.

Here I am, north of Boston, Massachusetts. Why do I review?, because I order all my Honda parts…read morefrom these folks. A very user friendly website to order your Honda parts without a headache. Thank you boys & girls over there at Heartland Honda. I appreciate your professionalism and expedient service. Keep up the good work.

Ordered parts online. Sent parts to address in another city. The best they said they could do was…read morewave the shipping cost and ship it back or cancel the order. No apologies no we'll ship next day air/2 day air. Mistakes happen, its how you resolve them is what makes a lasting impression. These guys suck at customer service and apparently sending stuff to the right address.

Shannon was great. Picked up my Ranger and took it to the shop. Gave it a tune-up and delivered it…read moreback to my house w/in a few hours. Great price as well.

My teenage son paid with his own money to get a micro motor rebuilt over a year ago. My kid worked…read morehard to give out almost $5k to get nothing in return. Shannon flaked out, stole his money, and ghost all calls and texts. He's a scam artist and takes advantage of people, even as low as kids. We're out of state so can't do much about it.