We used to be a Duruxx dealer and due to lack of available product we terminated our relationship…read more In January we were approached by a dealer who had 3 2016 Duruxx DRX2 models 1 2016 DRX4 and 1 2015 Duruxx DRX 4 model. The dealer stated due to poor customer service and lack of warranty coverage from Duruxx he just wanted to sell these units and cease his relationship with Duruxx. We elected to buy the 5 Duruxx models, sent the dealer the money and had the units shipped to us. When the units arrived we completed our inspection and found that 2016 models had EPA stickers stating they are actually 2015 models and the 2015 DRX4 had an incorrect vin number that Duruxx placed on the unit. On 2/1/2017 I called the dealer who I purchased the units from and explained the issues and he called Duruxx who refused to help resolve the issue. On 2/3/2017 I called Lee (the owner of Duruxx) and explained the issues and he stated he would correct the issues and provide me with a tracking number within 2 business days. After the 2 days went by I called Lee again who stated he will have the tracking number to me by the end of the business day, which never happened. We have made numerous calls to Lee over the 3 weeks with no response. We have sent both Lee (the owner of Duruxx) and Mandy (his wife) who signed the incorrect MSO's numerous emails and they have failed to respond to the issues. These units were built in 2015 and sold to Duruxx from the factory as 2015 models with 2015 EPA certificates and Duruxx elected to change the VINs over to 2016 models and leave the 2015 EPA plates on them. It clearly appears as this is fraud on the part of Duruxx and I would only assume if we have 5 the other Duruxx dealers are in the same boat, not to mention the poor consumer who paid for a 2016 and ended up with a 2015 with wrong vins and wrong EPA plates. I would strongly caution any dealers and consumers to stay away from this company and if you see that same issues on the Duruxx models you purchased to contact the state of Oklahoma and file a complaint as that is the state Duruxx is licensed in. Again, we only wanted Duruxx to provide the correct vins and MSO's to match the units.

3 months ago a bring my 2016 gsxs 750 and he did a great job ,fix my forks ,change my ties and do a…read moreservice ,i highly recommended ,price was good and always have a communication if something else need to be done

The only reason I didn't give them a 5 star rating is because they made me pay for the good job…read morethey did for me . My Suzuki Intruder had clutch problems and they took care of everything letting me know of progress . I highly recommend them

Timothy Turner in…read morethe last week Took my bike in for a clutch job, told them to call me with a quote before they do any work. They. Called me 2 weeks later telling me my bike was finished (no quote provided) I mentioned that to them, and asked if they even fixed my bike. At that point they asked what was wrong with it again. I told them it was the clutch, just like I said when I dropped it off. I asked what they even did to my bike, and they informed me they did an oil change, cleaned carbs, fuel filter, air filter, spark plugs (everything I ALREADY DID MYSELF before I dropped it off with them!!) on top of that they tried to charge me $500+ for that! ...long story short... they had my bike for a total of 6 weeks, ended up only charging me for parts (of the service I already completed) and did not fix anything. When I picked up my bike I found the fuel petcock was disconnected, as well as found a handful of bolts in the storage under my seat they apparently didn't bother putting my bike back together. WORST SERVICE EVER. 6 weeks, was lied to, never had calls returned, and my bike is in worse shape than when I dropped it off.

Brought my bike in to be worked on nobody at the shop was on the same page I was called and told…read morebike was finished went to pick it up and it wasn't and they kept it for another 2 weeks only to receive it back in worse condition than I brought it in

RIP OFF!!!! BAD WORK!!!…read moreLIARS!!! NEVER NEVER NEVER USE THIS PLACE. The first time my son's 4 wheeler was put in, it cost $246, and last about 30 mins. The second time he charge $167 and the problem still wasn't fixed. It wasn't even worked on. He said they did this and they did that....the bolts were NEVER broke. It is obvious he did not do what he said. After all this, my son and I will be the only ones working on this 4wheeler. I know I can't do a worse job!!! At least now when we do it, it will truly be worked on!!!! I will tell everyone I know to NEVER use this place!!!!!

Damaged our Rim and Brake disk on our 07 Dyna , when replacing the rubber ,(when we picked it up it…read morewas covered with greasy fingerprints , grease is not used on HD axles ) called me a liar, a week later called and said he reviewed the video of his mechanic (?) and admitted he did he damage said he would " Make it Right" tried to polish it out , no go, said he would have it buffed out and re laminated , took it in , one week later still in he same spot covered in dust we took it home and had to pay our insurance co 250 for over 1000 dollars damage , refused to pay deductible , or even refund the shop charge , low life no Buenos do not use or trust...

Nice folks which own the business. They don't complete warranty repairs on brands they sell even…read moreat their "off site shop" which they talk about during the sale process. I purchased a brand new Massimo TBoss from them. We did sunset cruises on back roads and dove it with other golf carts at an RV Park. Within the first few months and well under 100 miles, it had several issues. They informed me they couldn't perform that level of repair. They also didn't help me get it to an authorized service repair shop. They didn't follow up to see if I was taken care of. When I suggested just giving me a different unit since mine was so new and they couldn't repair it, they informed me their insurance wouldn't allow them to take used units which seemed really convenient if not intentionally planned. The sales process was fine. They are not setup to support the brands they sell. All they would simply state was "we just haven't had any issues out of those units" which didn't help me when I did.

Excellent service. Took in a brand that has no local support, but they took it on and did top notch…read morework.

Went in to check on getting tires put on a 2007 Honda VTX, after talking tires and prices for a…read morewhile with the guy at the parts counter he stepped over to ask the service guy how much it would cost to put two new tires on. Turns out they will not work on anything older than 2012. Give me a break, a perfectly good bike and I can't get service done. Freaking ridiculous. Can't do service on my current machine, sure won't be getting any new business

They were VERY helpful with my questions, no pressure. They made me a fantastic deal on a new Bad…read moreboy.

Bought mower in 2016. Great service then and next couple of times. Horrible customer service and…read moreattitude, the last two times, this was a completely different experience. Will not return, do not recommend.