Cheyenne was super polite and had amazing customer service!! Glad to have picked up some more Harley pieces for the collection!! Would come again read more

We had such a great experience at Route 66 Harley store on Tulsa. The store had so many clothing options to choose from -- there was something for everyone. The guy helping us was extremely helpful, patient, and friendly. He made the whole shopping experience easy and enjoyable. Honestly, everyone in the store was so nice and welcoming. The funniest part was when the three of us (nursing students still in our scrubs) walked in -- the whole store turned their heads at once! We definitely stood out, but it just made the experience more memorable. Great selection, great service, and great vibes. We'll definitely be back if we are ever in Tulsa again. read more

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Almost a thousand miles from home, wife's trike had an electric issue, they took it right back, fixed the issue and had us on the road in 20 minutes! read more

Worst Dealership Ever !!! Do yourself a favor and go to Meyer's Durham or any other dealership. They sell you all this crap warranty's , My husband bought a used bike here, then we traded it in at Meyer's 6 months later and they refuse to cancel two contracts , $5000 one of them is a theft policy. We have full coverage on the bike with 0 comp deductible, so why would I need this. They are unhelpful unless you are buying something. So Buyer beware , click on the lowest rating to see what people are saying. I also asked if it could be transferred to the new bike we bought. The answer is still NO, so for $5000 they are willing to lose every client that I talk to. read more

very helpful and courteous service at this place staff is very informative. Greeted right away when we came in A very special thank you to amanda who spent an inordinate amount of time with us in selecting a shirt which we forgit to buy while in the store. She was so helpful over the phone in helping us select just the right shirt for our son's fiancé. While we're in Denver now so nice to see "the Oklahoma Way" is still in play. Thanks Amanda read more

I took my fire engine red First Edition 2002 Firefighter Special to Route 66 HD to acquire buy touch up paint. OEM paint was $49 for small bottle, but I opted to order from assuming it would be an exact match. When paint arrived it metallic maroon. Parts manager obviously ordered an incorrect paint code, but refused to return or refund. read more

Bought a Harley branded set of tires here last month. They screwed up and put a Dunlop on the front and scorcher 11 on rear. Pretty incompetent but they comped me $100 so I let that go. Today I took it in because the scorcher is cracking and getting worse every day. They refuse to replace it and claim it is road damage even though the Dunlop on the front shows no damage anywhere and the scorcher is falling apart all over the contact patch. It cracks in different locations every time I ride it. Avoid this dump at all costs. They are negligently incompetent and don't stand behind the products they sell. read more

Ok! So we had a bad experience right out of the gate! We get a call the next day after purchasing our bike and they told us we had the wrong bike and that they needed to come get the bike! Ok! No biggie. Then it gets into a fender bender needing the front end rebuilt. So back to Route 66 Harley. Four months later - they finally finish the bike. We come get the bike and the service counter informs us that we owe $97 for a part they missed that needed to be replaced and $42.36 remaining from insurance. They actually charged us $4206!!! I didn't notice the charge til we got home and then they were closed until Monday. So they drained my business account overdrafting me by $1600+! I have an hvac business to run and had to close for Saturday Sunday and now Monday due to this - not sure if I will have to be closed longer until that money comes in. I could not purchase gas or anything! All the way around bad! read more

Bought my first HD here on Thursday and quickly realized that I should have listened to all the folks there that tried to steer me to a larger model. I called back up there today and they were able to get me moved over to the prefect bike that matches my frame. Could not be more satisfied with the help they offered in getting me on the right bike. Johnny, Dustin and Lynn are fantastic guys and I would gladly do business with them again. read more

Drove over an hour for a part they said they had when we spoke on the phone. They didn't have it. So I ordered it. Came in the next week when they told me to come in. It wasn't in. So to make it right they sent it ups to my house. I appreciated that. Only to find out they forgot an attachment part. I call they had me come in. Again over an hour away. And I'll be damned if they still don't have it. Worker at desk did try and help. While he continued to let me know he wasn't the one that we spoke to. read more

Bought a 2021 Road Glide thought I was getting a deal but didn't realise how much I was losing or getting screwed over. Had to return about $2,000 dollars in parts due to their incompetence not being clear during the sale! They lost what would have been a loyal customer for the Harley Davidson brand. My next purchase will definitely not be Harley. read more

There are some SUPER intense clothing salespeople here. Like, follow you to the dressing room, wait for you, then march you to the register without letting you browse any further. At first I thought they were worried I was going to steal something, but then I realized that they must work solely on commission and are just watching their sales like hawks. It makes for an unpleasant shopping experience. It's not worth it and I won't be back. read more

I can heartily recommend Route 66 HD because of two key people. For motorcycle sales, there is none better than Terrell. He is open and honest, and above all respectful. No pressure and no gimmicks, My wife and I purchased from him (twice) after doing comparison shopping at Myers-Duran, and the difference not only in price but in professionalism is night and day. For service, Steve Rebell is the MAN. Superior communication and follow-up skills make Steve the guy that you want overseeing your baby when it's in the shop. Steve is never afraid to admit when there is an issue that they need to correct. He has never tried to up-sell me. Best of all, when Steve says he will call you back, he REALLY DOES. Wow! Do yourself a huge favor and see these guys when you're shopping for your 1st or next bike. You won't be sorry. read more

Just called the HARLEY DAVIDSON dealer, Route 66 to see if they could tune a carburetor on my 1989 HARLEY DAVIDSON. I was told that the service manager told them that they do not work on HARLEY DAVIDSON'S older than 2000. I thought that HARLEY DAVIDSON motorcycles have been around since 1903???? So my question is, if they have been selling HARLEY DAVIDSONs since 1903 and are proud of their products, why not service all years of the bike they sell and not only the new ones especially if the labor rate is already set?? Is an older bike that has no onboard computers more difficult to troubleshoot because you can't plug in your laptop and have the computer do your work for you, the mechanics will actually have to do that mechanic shit??? Has the theory of intake, compression, power and exhaust, the basic four stroke engine operating principle changed since the computer came out?? I am at a loss of words on their customer service since they appear to have none for the long time dedicated HARLEY DAVIDSON owner, this may be a wake up call to change my brand of motorcycle that i have owned for the last 33 years. Thanks for opening my eyes to the new generation of we will gladly take your money now but don't expect anything in the future motorcycle dealerships. Signed one very sad old school harley owner ( but not for much longer ) read more

I really hate to give reviews especially bad ones. But after the way things went so far south with this dealership, I just can't hold back. I must say they have very nice sales people. I was greeted at the door, offered coffee or something else to drink. More than I can say about the other Harley Dealer in Tulsa! I wasn't really wanting to buy a bike at this time. But, after I talked to the salesman and seeing their price, I started to think maybe it was time for me to get the bike I've wanted for years! So, we made what I though was a fair deal. I was very excited about my new 2020 Road Glide Limited. I was given a nice who's name will remain unanimous to do the closing. During the closing, like every dealership, I was given the option to purchase addons. Gap, Extended warranty, service plans, you know the drill. I was given three different prices for different things, of course. I've bought several new vehicles in my life time and never took any of these plans. They are a rip off folks! I grew up in a car dealership family, let me tell you these plans cost the dealer penny's compared to what your going to pay for them. The plan I picked according to the finance lady was $495.00 I do believe was the cost! No other price was shown nor was one mentioned. My cost was $495.00! Sure I said, I jumped on that one. OH, now it gets interesting! This was Friday, March 20th 2020. I didn't take delivery until Saturday, March 21st. I met the finance lady on the show room floor. She had my papers in an envelope sealed up nice and neat. We never went over the contract, which was a mistake on my part! After I got home and started going over the contract was when I noticed I was not charged $495.00 but a total of $3600.00! I almost had a heart attach! I started calling the dealership on Monday trying to talk to the finance lady with no success. Over the next week I made 8 calls to the dealership and no finance lady! I wanted some explanation as to why the price was so different. After the 8th call and several trips to the dealership, I finally called back and asked to speak to one of the assistant managers. I explained to him my situation. As I was talking to him I could tell I was annoying him! He finally agreed to take off the extended warranty at the tune of $1200.00. His response was "we can't take off the service it's an add on"! Really? What the hell was the one year warranty that he just took off? Still not being satisfied I drove back to the dealership. I talked to the same assistant mgr that I had spoken with earlier. His comment was "We've already discussed all this over the phone"! Now wouldn't you think he, being a Manager would want his customers satisfied? I guess not. Because I might as well been talking to the wall, I got just about the same satisfaction. Buyers beware of these guys. Read your paper work before you leave the dealership. Because once you take delivery it's yours! Needless to say, I have a new harley for sale. One that I will never ride! This is the 2nd time this dealership has done me personally crappy. I can tell you it will be the last! read more

This dealership is Top Notch. I have owned 3 Harleys. I bought my first and third Harley here and they have been great. I went back to the other Tulsa dealership to buy my third Harley and not one salesman spoke to me. Every time I enter the doors of Route 66 I am greeted by someone. Very friendly staff. I took my Road Glide in for the 15,000 mile service and the mechanic found some issues they had been seeing in other models. The parts guy ordered the part and got it repaired. Yesterday I received a call from the dealership asking if I have been having issues with my motor. I told him his mechanics had already fixed the issue about 3 weeks ago. He advised he was calling everyone who purchased that model and trying to make sure the issue was getting fixed. He was calling from sales records not service records. He verified that the correct part was added to my bike per service records. It was nice to know he was concerned even 2 years after the sale. This was not a recall issue just something noticed at the dealership. Good service all around. Thank you Route 66 Harley. read more

Don't buy from these crooks, they add a bunch of crap after you make the deal. Save yourself a headache and money and go to Myers-Duren and they will at least be honest with you. I bought my bike at 66 and after I bought it they treat you like crap and don't even give you the time of day and charge double on your service than other dealerships. read more

got taken advantage of BIGTIME by this dealership...never will I ever step foot in their business ever again...bike I bought left me stranded less than a week after I bought it...but hey, they did 'try' to make it right but bike went down for the same problem... this time they said it would cost a couple of hundred plus parts even tho the bike I bought from them was under warranty...wow, what crappy customer service....go somewhere else besides this place... read more

These people are crooks!!! They overcharge and take longer than necessary on maintenance on your bike! Then they charge my card and it comes out of my account. Then a week later the charge disappears and is back in my account and then randomly is pulled from my account again! If your looking for a small trinket go ahead but if you looking for anything bike related don't go here! read more

What a great staff. We went three times in three days. We traveled a long way but it was completely worth each trip. Everyone in the entire establishment we met with made us feel like family. We had a giant laundry list of small things we needed as well as a few large items, all of our needs were met here! Props to the management! It's rare to find a place that hires people who love what they do and it shows!! read more

Had my CVO Ultra in there for service a couple of times and it's been straight-forward advice and quick service, also good service from the parts and the accessories staff too...so I give them the 4stars , nice showroom and iconic building...no complaints ! read more

Bought my first bike here. Got an S model Slim for $7000 less than Toad suck in Arkansas wanted for the standard. The people there were helpful and informative. It was a five hour drive for us to come get the bike and even though the salesman and the finance guy both ended up staying late, they never made us feel like we were keeping them. Fast forward 1 year, my husband and I decided to ride out to Tulsa to trade his bike for a new road glide. When we got there, we asked for the salesman we had dealt with before, but we couldn't remember his name. The salesman that was there kept telling us he sold us our last bike, and when we said he did not he explained that the guy we wanted had left and he got assigned some of his customers. Okay, whatever. We decided to trade my bike also for a road glide. The one I wanted had to come from Wichita, but that salesman said no way would Wichita send it because the color was limited, or some line like that. Then we saw our REAL salesman, Tyler, (he's the best) and talked to him. He called Kansas and arranged to have the bike I wanted delivered To Tulsa the next day. He even drove us to our hotel that night (we had our daughter and now only 1 bike til morning). The first salesman kept trying to explain, over and over, that he wasn't trying to steal the sale, it was just a computer error. I would not recommend dealing with him and He is probably the only person at that shop that shouldn't be there, everyone else is pretty awesome and seems to really enjoy working there. We made sure that Tyler got commission for the sale since we did ask for him. I would dock a star for the other guy except there is more to this story. The next day, we are heading home on our new bikes, get about 30 miles away and stop to eat. My bike had taken a rock to the oil cooler and was leaking oil everywhere (thank goodness we stopped). We called the dealer, and they sent an employee with a truck and trailer to pick us up and trailer the bike back to the dealer. The oil cooler is not covered under the extended warranty so we were prepared for a hefty bill. And we decided to purchase a rock guard and asked them to install. Then got another ride back to the hotel. The next day when we went to pick up the bike, not only had they comped the oil cooler, the new oil and the labor to install it, but they also gave us the rock guard. We paid nothing and were once again on our way home. We will happily drive the distance to buy our bikes from Route 66. Oh, one more reason to love them... we had got a gift set of whiskey tumblers and an ice cube tray as a promotion at another dealer, you know, spend so much and get this gift for free? Well I dropped and broke one of the glasses and every other dealer we talked to said sorry they couldn't replace the glass, I would have to spend enough to get another. We mentioned it here (not the same trip we bought the bikes, we were just driving through) and the gal in the clothing department just gave me a whole new set. For free:) would give them 10 stars if I could:) read more

I've been all over the us and i get t shirts from all the dealers i was impressed by the staff willing to help out and i found a great seat for an awesome price nice place run by nice people read more

The buying experience was good, Service after the sale SUCKS. Not one person called to see if we liked the bike or if it was meeting our expectations The service dept. is a joke, it took over 5hrs to do a 2.5 hr quoted job (Regular maint) and then not one person came to let me know that it was finished. If I didn't have there maintenance contract I would never return. My wife bought a bike New super low at RAWHIDE Harley in Olathe, KS. over 1.5K cheaper that this place was selling the exact same year/model bike USED. RAWHIDE is the cream of the crop dealership, they are very friendly not pushy and actually address any concerns that you may have, Not cuss and belittle you like 66 does. RAWHIDE Harley is the go to place. read more

Excellent service and great people. Highly Recommend Route 66 for your motorcycle purchase.

By Harley Davidson customer service standards the service department is shit. Have purchased multiple bike from this dealership, due to great sales staff but, let's face it most Harley riders spend more time in service then they do with their sales person. When it came to taking care of the clutch recalls on my current bike they told me it would be 4 months out before they could get to it even though they had the parts to fix it and because we didn't purchase my wife's bike at route 66 her bike would be a year out. When dealing with the service department the were rude an very unprofessional, don't expect anything but heart ache and delays. If your looking for professionalism and expertise you would do better by referencing you tube. In fact I wouldn't let these guys bury cat shit. I'm sure not everyones experience has been the same as mine but if you do a little digging you'll find out for yourself after couple trips to the service department you'd rather take your bike some where else and have it worked on. read more

I have always been treated like family at Route66 HD when I go there.They made me a great deal on my trike and trade in. They also go the extra mile when I need something done and explain everything to me so I understand what is happening. They are respectful to me and my bike at all time and they usually finish early when doing any work on the bike. Will continue to go to Route66 HD for all my needs. read more

Wonderful staff and the finance manager was great! We will be purchasing all of our bikes from them!

Over this past weekend the valve stem on our back tire needed replaced. We contacted Harley to repair it. They came and picked the bike up, said they would take a look & tell us exactly what is wrong. The next day we get a voicemail from R66 saying the bike was ready & we owe $350! They replaced the tire & tube without talking to us & getting consent to do this service. My boyfriend talked to the service manager who offered us 20% off....they're running a special right now for 20% new tires. This is the second bike we've purchased from R66. The newest bike is barely over 30 days old. After purchasing this bike, shortly after, my boyfriends parents came in & also bought a brand new bike. We will not be recommending R66 to ANYONE! Nice up-sale on the new tire....rude. read more

Recently bought my first Harley. Adam was a great sales person and made the experience enjoyable. Route 66 has a great staff with a lot of knowledge. I'm a fan! read more

I hate to do this to a company that stocks American made motorcycles and as I've heard generally has a pretty good reputation, but I have to speak out. This past Saturday, 8/26/17 I entered the store to ask about a new part they may have in stock for my Road King. The associate was unable to go back and actually look for 12 or 13 minutes, which was irritating but I understand that sometimes a place of business is busy. What was NOT acceptable at all was when I was nearest to the showroom by a back office and I saw a man (brown hair and goatee, one of the sales associates I'm assuming) go to the back of an office and make several comments to another employee about my weight and age, specifically referencing the clothing I was wearing. I will not even repeat the nasty comments. I will NOT STAND for something like that, I am a 68 year old man and have served in Vietnam and suffered with health issues all of my life. I did not even want to stick around after such a comment and left without my part, and I have called up corporate and the store to complain about this awful way of treating customers. I will not be back at all and felt if I did not warn others that this place felt so negatively about its customer base it would continue to make profits off of people it has disdain for. read more

Watch out for finance dept. They tried to change price on motorcycle quoted by salesman and conveniently lost paperwork. Salesman looked like deer in headlight look when confronted and didn't have duplicate so finance mgr must be right, read more