I needed to change my rear break light. I already had the bulb since I had purchased a two-pack…read morepreviously. The last time I needed it replaced, the auto parts shop did it for me, so I figured it'd be something easy. Firestone wanted to charge me $60 and refused to use my bulb (apparently it's against their policy). I went to Encinas and they were able to tell me when they could work on my car. Since it was the same day, I asked them to rotate my tires as well. I sat in their waiting area working on my laptop and they were done in under 30 minutes. I realized I hadn't asked how much they'd charge me and at the end, they refused to charge me anything! This kind of customer service is so unheard of nowadays. They've definitely gained a customer. Highly recommend!

The initial interaction was rude to say the least. Upon inquiring if this shop took appointments or…read morenot, the owner seemed rude and hung up abruptly as if this isn't a reasonable question to ask any shop relating to vehicle repair. There are a few people here and there who claim positive interaction with this place but based upon the environment and ownership, I would assume this only pertains to particular groups of people.

**5 Stars - Highly Recommend E and J Motors **…read more I had such a smooth experience with E and J Motors. They repaired the bodywork on my Mercedes SUV and had it ready in just one week. Their pricing was very fair, especially for this type of vehicle, and the entire team was friendly, professional, and incredibly accommodating. They made the process easy from start to finish, and I really appreciated how they worked with me individually and took care of everything. I'm very happy with the service and would definitely recommend E and JMotors to anyone needing bodywork!

Nice people. Don't desk clerk was nice. Mechanic was nice…read moreand fixed my vehicle as I needed. Thank you!

Have gone there for several years. Staff is friendly and provides detailed information on your…read morevehicle. Store is well maintained. Christopher at service desk is professional.

Worst place ever actually can't believe this place has not been shut dow.I had an experience at…read morethis place.I Truley hope people checkthe low reveiws of this business and believe every one of them. Ok so I took my truck in for a coolant flush and diagnostics and told them it was going to need stand pipes and dummy plugs minimum.Few days later they said ok I need oil cooler that will fix it I said great I PAID THEM ALMOST 7000.00!Then go to pick up my truck it still won't start hot turns out it needs stand pipes and dummy plugs which if you remember itold them it needed when I took it in to them.Since I already paid them to change an oil cooler wich by the way they charged me as much as a complete rebuild at any other shop I was against taking my truck back into them I forgot to mention this is my dailey driver I drove the truck to their shop.Manager calls me since I left terrible google review says he don't want like the truck leaving unfixed made me think awesome maybe this place is ok after all.Boy was I wrong I drove my truck into their shop few days later I'm told truck is done go to pick it up which is understatement.Hopped in my truck tried to drive it barely made it to their shop few street terrible grinding actually made it to parking lot straight across the street I'd say what maybe twenty feet wheel bearing completely gone!Get out to see what's wrong jump out look at my truck and every bit of my coolant is pouring out of my engine compartment!They say they did nothing wrong apparently it's normal to take a truck to a shop drive it there mind you I always thought you would pay 7000.00 pretty good chance you'd get to drive the vehicle home I had to have my truck towed home from their shop had to have the repairs made that the shop did to my vehicle they completely say that they did nothing wrong.So if anyone actually reads reviews make your own decision but make sure you read the bad reviews I will from now on believe that...If this review saves one person from falling victim to this repair shop it was worth it..I pray no other person ever gets ripped off by this place again.Pick a different place any place.Thanks for reading and good luck on your shop search this place isn't what anyone is looking for in a repair facility.......I wish they had negative stars this place deserves --7000

These folks are the best in town if you need ANYTHING mechanical worked on! They are knowledgeable…read moreand most importantly fair. They work on my lawn mowers as well as my gas and diesel vehicles. I send everyone here with confidence that the team at Urban Auto Lawn Repair will take care of them!

I can't express how professional and painless my repairs were with Urban were. No pressure sales!…read more He explains things plainly and has patience with those who need things explained in greater detail. He also went the extra mile to make sure his customers are as comfortable as possible with the waiting by creating a uniquely decorated space with comfy chairs, a tv, books magazines and 2 of the sweetest dogs you can choose to pet and play with. When I asked about the unique space he expressed he is very away of how stressful repairs can be and he did not want the customer to be surrounded by pressure sales posters and what not. The value and quality is on point. I highly highly recommend Urban for your auto and law machinery repair. You won't be sorry.

I took my van to the Auto Doc a few months ago to have a fuel pump installed. The next time I…read morefilled up, I saw fuel coming out onto the pavement at gas station. Took it back to fix. They told me I needed two other parts to fix it and charged me another $850 to do it. Next time I filled up it leaked again. I took it to Robinson tire this time and they found that auto doc didn't even put the o-ring in the fuel pump. Auto doc wouldn't refund any of the extra money I spent. Said I should have brought it back a third time. Terrible service! Terrible mechanics. DO NOT TAKE YOUR VEHICLES THERE!!! 0 stars for sure!

A few month ago, my Jeep Patriot was throwing a Fuel Position code, so I took it to Tulsa Auto Doc…read morefor service. Everything was off to a good start. They even paid for a Lyft ride to go pic up a rental car. The next day, I get a call, and there is a long laundry list of things my car (supposedly needs). Some of the things mentioned, I was aware of, but when they started talking about my oil pan gasket needing replaced and the engine coolant being like water, I was like, "No way!". For one, I could go into my driveway and see that there were no leaks where the car has parked for the last 10 years. Also, the weather had just been close to 0 degrees, so if my coolant were like water, my engine block would have froze up. I told them to just do the cleaning of the throttle body (but they were still charging $450 to clean it). When I got the car back, the first thing I did was check the coolant, and it checked at good for -10 degrees, so it was hardly like water! My car uses half a quart of oil between oil changes, and it has 140,000 miles, so clearly, whatever leak they thought they saw, hardly warranted a $1,000 gasket change! They did fix the code, and two months later, all is still good (that's why I'm giving them 2 stars and not 1). However, I could have paid $2,500 for a bunch of stuff that wasn't needed, so beware when they call you with the estimate!

Called in, was told to be there at 7:30 the next morning. I arrived in the morning they gave me…read moreoptions, I chose, they quickly installed, I paid and went on with my day. The service was fast, friendly and affordable!!

I got my car towed in and planned to take a Lyft home and return the next day after the exhaust…read morepipe had been reconnected to the cat converter and a hanger welded on. Before I was able to call for the Lyft, I was told to let them chk it out first. About 10 minutes later, I was driving away, and was only out $40! I almost cried in relief. Yes, B & S Muffler on S Sheridan gets 11 out of 10 stars from this old lady!!

Scheduled an appointment on a Thursday at 5:30 PM to drop my vehicle off on Monday at 8 AM. They…read moreconfirmed my appointment with haste, got my vehicle checked in quickly when I arrived and took care of my oil change and alignment within 3 hours and my total cost was less than I expected. I'm grateful for quick, efficient service from folks that I can trust!

Overpriced 110% mark up on parts , unnecessary work performed , charged for power steering fluid…read morewhen my vehicle is electrically boosted and does not use power stirring fluid . Ridiculed and slandered for my review on google. Don't ever take your vehicle to this place.You will regret it.

I have been using Stellar Auto Service for years. They are always helpful and courteous. There…read morediagnosis of problems are always spot on. Suggesting different ways of staging multiple repairs to keep costs down is also appreciated.My wife has a 2024 Lexus RX350 that just had its last free 10,000 mile check up and I will no doubt change to Stellar due to the high cost at the dealer.

Stellar is the real deal. Total pros!!! They fixed what…read moreother shops could not do. Don't take your Lexus anywhere else!