Poor customer service, possibly a scam operation! There was shattered glass from a broken beer bottle in one of the work bays. I did not notice it until the car was lifted on the jack. I asked the owner if he could sweep up the shards of glass so I would not run over it and puncture another tire, and he refused to sweep it up. He said it was my fault for parking in this work bay.
All I wanted was for the glass shards to be removed to prevent a puncture in a my tire. A QUICK RUN OVER WITH A PUSH BROOM WOULD HAVE SOLVED THE PROBLEM. I ended up laying on the ground and picking up the glass my self, (a customer, not an employee). I know that they dont care and I am just a dollar to them, but thats poor business practices. Maybe it was apart of a plan to get a person to buy more tires?
Anyway they were rude. Lesson learned; many, many more tire shops in the city. If you choose to come to Lalo's tire shop, BE AWARE THAT THERE IS BROKEN SHARDS OF GLASS IN THE WORK BAY, AND THE OWNER REFUSES TO SWEEP IT UP! read more