Synergy was recommended by my neighbor, who bought Atlas lifts, to install a couple of used lifts I had bought. Their communication was great and the techs were very knowledgeable and detailed. We are waiting for some missing hardware to complete the installs. They really went the extra mile! read more

Synco - Auto Parts & Supplies Near Me - Phoenix, Arizona

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Good value and products. I purchased a Atlas lift which included delivery and installation. I had to wait a while to get the lift in stock . but after it came in they were quick to schedule my installation. I had one problem after installation and had to have service come out to correct the problem. They did take care of everything in a timely manner. read more

Our Atlas lift went down and Vegas w/ Synergy was able to repair it fast, efficiently and their prices were super competitive. Very grateful to Team Synergy! read more

Vegas was very helpful! Thank you for the lift. Will come back and highly recommend to my brothers.

Great customer service and great service price included X-ray of the floor for cables

***STAY AWAY FROM SYNERGY AUTO EQUIPMENT. THEY ARE CROOKS!*** I paid for the two 10k lifts in full to be "kept in stock" on June 20th because due to completion delays with my shop, I had some uncertainty as to when the install date would be and was advised by Teresa that the only way these lifts would remain available in inventory when I was ready is if they were paid for in full. This way they'd remain "safely stored" in their warehouse. On July 10th, I provided Teresa with the requested install date of August 1. She confirmed that date was good and put me on the schedule. On July 20th, I was notified there was "vandalism at their storage location" and my lifts were supposedly ruined. I asked for photos of my damaged lifts and never received them. At this time, Teresa advised the newest order of lifts would arrive on or before August 11th, and I was priority for installation August 12th or sooner if they arrived earlier. Teresa failed to provide a police report or photos. I suspect they sold my pre-paid inventory. On August 8th, I texted Teresa asking to confirm our installation appointment for August 12th. During this correspondence, Teresa informed me the lifts have still not arrived and were now expected to "hopefully arrive" August 24th. Teresa apologized about the delay, offered to cancel the $1000 installation charge that was still due, and stated the lifts would be installed on or around August 24th with no additional balance due. As a contingency, Teresa advised she would refund the balance in full if the lifts didn't arrive by September 1st so I can proceed with alternate plans. Shortly after this phone conversation, Teresa stated via text message she would no longer waive the $1000 installation charge she previously agreed to and also stated she could not refund me in full if the lifts were not received by their company on or before September 1st. Teresa stated even if I were to get a refund, it would be less 30% of what I paid as a "restocking fee." So here's my problem. I paid in full (minus $1,000 installation charge) for my lifts to be in stock and ready to go per their terms. For whatever reason, Synergy Equipment no longer has my lifts in stock and couldn't provide a new, firm installation date. This lack of stock is no fault of mine, yet Teresa informed me I would be charged a "restocking fee" for something they don't even have that I paid for in full to remain in stock. A restocking fee is typically for a return due to change of heart or change of plans, not because the vendor is unable to fulfill the order in the stated amount of time (and yet I agreed to an even later install date due to this mysterious vandalism), even after it was paid in full to be kept in stock. At this time, I requested a refund in full because though I paid in full for these lifts to be in stock as promised, they were not. Regardless of the reason for the lack of stock, this is Synergy's problem, not mine. This dilemma has also significantly held up my shop progress as I've delayed bringing electrical service over until after the lifts were installed. Without a guarantee of Synergy being able to fulfill my order in a reasonable amount of time, Teresa going back on her word to cancel the $1,000 installation charge, and Synergy's lack of ability to assure me they'll be back in stock by September 1, I requested a refund in full to proceed with another option. I can't simply wait around forever for Synergy to fulfill my order. Synergy insisted they'd refund me less the 30% ridiculous restocking fee with a processing time of 7-10 days. It's been over 10 days and I've not heard from Synergy, Teresa, nor have I received the refund check. I've reached out several times via phone call and email, all with no response. These are dishonest people who are trying to screw me out of $7,500 because they sold my pre-paid inventory from under me and can't get new inventory in from China due to logistical problems of their own. They are avoiding my refund and ceased correspondence with me. Take your business elsewhere! read more

Synco - Quality lifts from ACM Equipment. NOT SYNERGY - Auto Parts & Supplies Near Me - Phoenix, Arizona

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The people at this company are professionals. I had to leave in a hurry and reschedule my appointment, everyone involved was helpful and got my job done as soon as possible after I returned. Thank you Vegas and Theresa. read more

Do Not Recommend This Company. We've been dealing with this company since October of 2023. We hired them to relocate an automotive lift from our Shop in Mesa which we were closing. They relocated 1 Lift and were supposed to sell 2 additional Lifts for us at $1200 - $1500 each. This was an Oral Agreement - they never offered a Signed Agreement - our error for that because now they are denying the Agreement. They never answer their phones. It was finally December before we got through to someone. They told us the Lifts were damaged and they had sold them for scrap. They did this without contacting us before or after scraping them. Both Lifts were in working order and had been in use with no issues when they were at our Shop - they were not damaged. After several texts messages denying our agreement or offering proof the Lifts were damaged we filed a Complaint with the Attorney General. There were several letters back and forth and they agreed to reimburse us $1,000.00 for the 2 Lifts they scrapped. That was in September 2024. The last contact with them was 3 weeks ago (Jan 2025) by text to Theresa and by email supposedly to their Accountant to verify our information. We never received a reply from the Account to collect our current information, never received a reply back from Theresa nor have we received the promised payment. I've given them one more chance today (02/14/205) to reimburse as promised or we will be taking them to court. Make sure you get everything in writing from them if you decide to use their services. You will see there are several other negative Reviews on this company with similar issues. read more

Liar! Cheat! Do not use this clown!!! He never shows up on time or the right day, doesn't finish the job, tells you that he will be back, never comes back. read more

I am very satisfied with Synergy's service. They were recommended to me by a neighbor with a similar lift. Just had their installers mount and setup my 2 post lift which I relocated from CA recently into my RV garage. Scheduling, cost and workmanship was excellent. The tech who mapped the PT tendons on the floor was very knowledgable and worked with me to establish the best post locations. They finished the install efficiently, making sure that my system was adjusted and worked correctly. I would recommend them to anyone considering a lift. read more

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I was able to purchase and have installed with it one week in 9000 pound base plate lift. Teresa was very responsive and attentive to all my questions. We even had a small leak that she made sure the team was back out to repair immediately. It ended up being an issue with the manufacturer however, her team had it fixed in a matter of minutes. Highly recommended read more

I purchased an Atlas lift from Synergy in March, it was installed on March 23, 2022. I stored my neighbors car on it shortly after purchase/install until June 22. After moving my neighbor's car, I attempted to put my car on the lift. Aside from the up/down movement from the installers, this is the only use the lift has seen. I raised it up, then lowered to relieve cable tension. One post failed to latch. I raised it up again attempting to retry and a cable snapped. The car listed over and almost dumped. I quickly hit the release valve to lower the other 3 posts to the next latch. I supported the broken post with my engine hoist until Synergy came out on 6/24. They replaced a cable and were able to lower the lift so I can move the car. They raised the lift back up and said not to use it until they could repair. I've been waiting for a repair ever since. I was given the same "waiting for parts" excuse on weekly update phone calls. I contacted Atlas directly and they confirmed that they had sent Synergy parts. At this point the communications with Synergy have stopped, but not before receiving a slew of insults from the staff/owners. There are several other reputable companies in the valley. I suggest that you take your business elsewhere. Pics are available on several FB groups and automotive web forums. #SynergyEquipment read more

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The company lacks customer service. I have left numerous texts over the last couple weeks no response because they know what my problem is and they just won't call back so that way they don't have to handle it. The equipment is good except for some electrical issues that is not being addressed. so I hate to leave one star but when nobody calls you back, they avoid the problem I guess as the old saying goes they have an Outofsight warranty once they're out of sight. There's no warranty but anyway that's just my experience with this company. Thank you, Gary a. read more

Started out with a company I thought that would be local and support local and was about supporting veterans they gave a discount and waved a fee. I was thankful happy and excited, spent money I saved up to get a 4 post lift for my garage for my classic vehicles. After taking payment and setting up a delivery date, found out first lift came destroyed, so they sent it back and set up another date for a new lift, which showed up beat up or destroyed. They said I'd receive an oil catch can for the trouble and inconvenience. They set up a couple week out to make sure a lift shows up and not damaged appointment to fit my schedule and 9 am. I woke up early got everything pulled out and moved around the garage was ready before 9 am. Nothing not a message before or even at 9 like they said they would send before heading to my address. 10am rolls around and I get a message 10:20 am that they are behind at the warehouse and loading up to send my address again so I did, they said eta 50 minutes, then said taking more than 50 minutes after 50 minutes, saying the warehouse took longer than needed, I didn't hear anything until 12:53 that they were in an accident from the warehouse and it wasn't bad I made sure to make it know to make sure everyone is okay that was involved I was advised it wasn't anything bad or serious and that the installers were on their way once done with the accident scene. Seeming like it wasn't bad or serious and didn't ask to reschedule. 2pm the two installers show up apologize and I get it and was professional and nice even though been an on going issue of communication and issues. They start unloading and setting up and the oil catch drain wasn't delivered saying that they didn't ship and they should next week. At this point auto ship which I after this whole ordeal doubt will show up. After about an hour of work the workers asked if they could take lunch, which after all the issues and delays I said no that they should have before they arrived and offered them water and some snacks. The worker went to vehicle and messaged or called Teresa who he came back and said he is to take a lunch due to safety, I told him I didn't eat and have delayed my whole day making room and being ready at the scheduled time for them to show up late should have had food on the way. They said they would leave their tools and trailer as I'm on the phone with Teressa and my wife everything blew out of control when Teresa had no empathy or understanding for the amount of delays the whole process let alone then the day of the installation. I get it accidents happen and delays happen but I was getting no compensation and she went defensive that we didn't let them take a lunch saying she would sue us if they didn't get to eat and they got hurt due to lifting heavy equipment and being in their 20s and their size. We said it's not our responsibility it's the owner company or worker that should have the responsibility of getting food. We felt threatened and treated disrespectful as a customer. We weren't offered any compensation we were given the we can come back from eating and we can finish the install and happy experience or they would happily come back and load up the lift and leave and charge us 30% re stocking fee. Saying how did this waste our day and the schedule. Which was another okay now we see how you do business and treat people. So we let them eat they came back they finished the install I was happy how they worked how they got it done and how they were careful with the garage and the e garage floor. We concluded business and was late in the day around almost 6pm we had to move around our whole schedule to accommodate them after being a month of starting this process. I got a text later from Vegas saying he heard about what happened and apologized he offered to throw in one year inspection for free. After reading all the reviews I wish I would have done more research first and we were really excited and looking forward to spreading word about a local business but after this I wouldn't recommend to anyone. read more

Here is a warning to avoid this company. If you search , you can find more reviews like mine. My dealings with Synergy started with 2 no call, no shows. Then one day they showed up unannounced and unscheduled. 2 young employees took the pistons off my lift and said 'it'll be a few days'. With no communication for 2 weeks I texted Vegas. He said 'they are at my builder and in progress'. 2 days later I asked for an update. Vegas said to give him 2 hours and he would personally go get an update. That was the last I ever heard from Vegas. I tried the office #. They would only text back. I wanted my pistons back in any state. Finally one day I got an answer from the office #. Sunday was agreed. Sunday came I had to again text them at 2pm asking what's going on???!! I was then given an address of a storage unit facility to go get my lift pistons. The employee could not access the gate because they had not paid their bill there. My pistons had been sitting, untouched. Never worked on. I took them to a hydraulic shop and had them rebuilt in one day and put them back on myself. This is by far the worst experience I've had with a company. read more

I purchased a atlas 12k two post lift from Vegas. he delivered and installed it with no issues. I have post tension slab in my garage and vegas and his crew were able to x-ray my slab and set the lift up safely. was very informative throughout the process any questions I had he answered. will be using his company for all future installs. thanks again Vegas! read more

Love my Boost lift!!! This is a great looking lift that does the job great while looking great!

Highly recommended had a issue with my 4 post lift Teresa resolved my problem promptly and professionally would recommended Synergy to anyone who is in the market for a lift thank you for the great service. read more

These guys are great Vegas is so big and strong he was able to install my lift with no issues Love the results!!!

Teresa is highly knowledgeable and answered all of my questions. I'm very pleased and satisfied with the 2 post lift that Vegas and his crew installed, they made the whole process go smooth. I'd recommended them to anyone that is looking for outstanding service and I plan on using them for all my inspections and repairs in the future. read more

Vegas is the most unreliable business owner I have ever met! Over promises and under delivers. Never shows up to appointments or answers text or phone calls. When you finally get him on the phone he says you should call the office next time. Same thing there, no answer or return call.There are so many other options same price, better service. read more

Got a quote from Synergy for a specific auto lift for my home garage. Teresa said she would send an invoice for half payment but only sent an option for full payment. When waiting the several weeks for the lift to arrive from the manufacturer, I never received any updates unless i called them. Only reason I kept checking with them is because she kept saying it should be in by a certain date, then that date would pass and no update. She would set me up for install dates several times, then keep canceling because the lift did not arrive yet. Then, when i checked for another update, they had the lift in stock for 4 days and never bothered contacting me. So who knows how long it would have been before they reached out to me to schedule install if i didnt call first. I asked Teresa if there would be 2 installers present specifically to not cause damage to the lift when unloading and she assured me there would be 2 installers. Well, install day came and only Vegas showed up. I understand the lift beams are very heavy, but he was very careless when unloading from his trailer and dragged the beams across the metal lip of his trailer. When I pointed it out on the first beam and asked if I could help to avoid damage on the second beam, Vegas declined and said he would be more careful. Well, he did nothing different and still dragged the beam off the trailer and scratched the second beam as well. When I told him I was unhappy with how he was treating my $6000 lift, he replied, "Why does it matter, it's just a lift". I can understand maybe in a dealership setting, it not being an issue because it will get used heavily, but this is the centerpiece in my man cave hobby garage and huge scratches aren't the best look. To compensate me for the damage, he said he would send some lift accessories, which never came. I reached out several times over the next 2 months and he never replied and when asking Teresa, she said he would never offer that and I would have to pay if i wanted the accessories. If you're a shop that doesn't care about damage to your equipment, use them. If you're a car enthusiast that wants an installer that respects your property, look elsewhere. The other lift companies were all comparable in price. read more

Synco - Auto Parts & Supplies Near Me - Phoenix, Arizona

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I ordered a hard to get extra tall 10k Bendpak lift. It took a while due to supply chain shortages with Bendpak. Synergy got the lift and we set up an install time. They were on time and they probably had 6 to 8 people there working to install the lift. It came out perfect! read more