We live in a time when $15 buys little more than a not-so-deluxe meal from a chicken sandwich chain. Instead, it feels like a no-brainer to spend that money at Sweetgreen, where you can enjoy some of the freshest ingredients and healthiest food the fast-casual market has to offer--and that alone makes it worth it. When you add timely preparation and genuinely kind service from the staff, all that remains is deep gratitude for having experienced one of Sweetgreen's most highly acclaimed locations. With all of this in mind, I am sharing the letter I originally sent them in August 2025--both as a public thank-you and as a continued affirmation of their team. ------ A Letter of Appreciation Dear Sweetgreen Manhattan Beach Team, I would like to thank Andrew--along with the many gracious and courteous members of the SGMB team--for his personal care extended to me on behalf of the entire staff. On an especially weary and hunger-filled afternoon, Andrew generously offered me a few complimentary sides. This act of kindness did not go unnoticed, and I truly appreciated that thoughtful gesture. The Manhattan Beach store exemplifies excellence--your service radiates from a place of genuine kindness, and your leadership reflects true accountability. Take heart: your labor is not in vain. Continue the good work, and hold fast to treating each customer with authenticity and respect. This stands in sharp contrast to certain upscale restaurants in the same Manhattan Village area, where hospitality seems to depend more on one's attire than on one's humanity. To the well-dressed, they offer a warm "Hi, welcome." But to those less finely clothed, they say curtly, "You wait over there by the door." One wonders if they will ever recognize that God has chosen the lowly things of this world to shame the proud--and that their fleeting prosperity cannot endure forever. But as for you, dear SGMB team--persevere. Remain faithful in your calling, and rest assured that true praise comes from the One who sees all. As it is written: "Let the one who boasts, boast in the Lord" (1 Corinthians 1:31). Lastly, to my Lord and my God, Jesus Christ--be all glory, now and forever. With warmest regards, Your devoted SGMB customer since first discovering the joy you bring, Julian read more

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Good salad for quick and on the go but unfortunately terrible customer service and will take my business elsewhere. I DO NOT RECOMMEND PLACING AN ONLINE ORDER- ordered to the wrong location despite putting in my cup code twice while ordering. There is no phone number to get In Touch with a real person. If you do call the number on their website it sends you a txt of another number that is a robot not a real person . Then guides you to "email" them. Via email I am informed it's too late to help you with your request. Well of course it is. I went into the physical store to speak with someone who got the manager and they also told me to "email them" This is them not taking any accountability. Terrible customer service and not a way to handle a problem. I did in fact email the company explaining my situation and they said it's too late to help. Just sad. read more

Lovely choices on the menu, but the create your own is truly the highlight. Super chic and cute and adorable decor and outdoor seating. The salads are so amazing and filling without being overly heavy. Portions are okay and the teas are TO DIE FOR. Definitely going back again and again. Service was excellent too, too bad they don't take tips. read more

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While vacationing in Manhattan Beach recently, we ate at Sweetgreen twice. Once for lunch and once for dinner and both experiences were wonderful. For lunch, I had the Miso Glazed Salmon protein plate, which was flavorful and fresh. The glazed salmon was just the right size and paired with creamy avocado, crunchy cucumbers, tangy pickled onions, and crispy onions over a bed of white rice. The nori sesame seasoning and spicy cashew sauce tied everything together. I ordered the roasted sweet potatoes on the side and they were warm, caramelized, and delicious. We dined in and found plenty of clean tables both inside and out. For dinner, we were wiped out from a full day of exploring and decided to grab takeout to enjoy back at our hotel. I went with the Caramelized Garlic Steak protein plate. The steak was tender and garlicky and the combination of spicy broccoli, juicy tomatoes, roasted sweet potatoes, and double wild rice made it a filling meal. Both times, the service was friendly and efficient, the restaurant was spotless, and the quality of the food was delicious. Everything tasted fresh, was well prepared, and generously portioned. Prices were more than fair considering the quality and portion sizes. Honestly, I wish we had a Sweetgreen back home in Hawaii. Highly recommend! read more

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I was a regular here. Today my mobile order took almost an hour! Staff was new and scattered brained. Guy that was making my wrap took his sweet time. Almost looked like it was on purpose. Everyone with a mobile order waited an additional 20-45 min to receive their order. Wrap was loose and it looks like it wasn't cut with the correct knife. read more

sweetgreen - Healthy Salads, Wraps, and Bowls - Salad Near Me - Manhattan Beach, California

Really helpful and friendly staff!! all their bowls are delicious and healthy if you are a health conscious individual

Super delicious, fresh, and filling meal here! I got the harvest bowl but had hot honey mustard as my dressing and I was really happy with that change. The dressing wasn't hot at all but it added just a little extra flavor to everything. Loved the fresh apples and chicken and sweet potatoes as well. My brother in law was very adamant about making sure the ripple fries were fresh because anything less would taste gross. They still had some in the container and I asked if they were fresh and the woman said yes. So I ordered a side. We get them and they were cold and and had no taste whatsoever. I was so disappointed. I told my brother in law and he said he would fix it. He went up and asked WHEN did they make that batch and she said a half hour ago and he basically demanded they make a fresh batch and that they change out my side for a fresh one. And to their credit they did. And what a huge difference that made. When they are actually fresh they are soooo freaking good, and that pickled ketchup sauce is just insane! Highly highly recommend getting those but I cannot stress enough how important it is to make sure you get a freshly cooked batch and not ones that have been out, because a half hour may not seem like a long time but trust me, they were already tough and lost their flavor and were cold. So if you're planning on coming here, also plan on just telling them to make a fresh batch of ripple fries so you can experience them how they should be experienced. read more

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Garbage. I won't be coming back. Not sure what happened to them but their food has been dramatically replaced with prepackaged reheated ingredients. Please refer to the photo I posted. Their sweet potatoes aren't roasted - they're soggy sweet potato CHIPS. What a joke. Most of my bowl was cheap dry kale. A tiny scoop of wild rice. Maybe 5 pieces of roasted almonds??? But the "blackened chicken" wow absolutely inedible. So spicy and over sauced. It was just chucks of fatty chicken so disgusting. Street cats won't even eat that crap. The apples still has the skins on them. They use to peel them properly. Cheap prepackaged ingredients from the worst vendors they could possibly find. The serving spoons in their assembly line have drastically been reduced to tiny serving spoons which is a tactic used to ensure they don't give you too much. It saves the company money. Making it almost impossible to pick up more ingredients should someone ask for more. This company has become so greedy. On top of that their menus screens weren't working so they were just black. No menus to look at not even offered the paper menus. I was generous with two stars only because the employees are really polite and are trying their best under those terrible work conditions. They looked stressed out. Do better Sweetgreen. read more

sweetgreen - Healthy Salads, Wraps, and Bowls - Harvest Bowl - Salad Near Me - Manhattan Beach, California

Weird experience at this location. I was ordering a make-your-own salad and asked for warm quinoa. I could literally see the quinoa sitting right behind the counter, but the employee told me they didn't have any and even covered it up like it was part of some top-secret government project. When I said I could see it, they explained it was being "saved for online orders." I asked to speak with a manager--only to be informed that they were the manager. So I said fine, I'll just order online! When I asked where to order (website? app?), they just ignored me as if I had suddenly become invisible. Eventually I did order online and--surprise--I got my quinoa. Overall, not great customer service, and a very strange policy if true. Feels odd to deny an in-store customer something that's clearly right there in order to save it for hypothetical future online orders..all at the expense of customer service. Hopefully this gets sorted out! read more

I found a stink bug in my harvest bowl. I wish I was joking. Its legs were still twitching when I found it on my FORK as I was eating. shoutout google image search for telling me what kind of insect was in my food. I wish I could insert the images here. I told my coworker about it and she said "they always have bugs in their salads." I was shocked as it was my first experience but she said its happened to her too! thats not the only thing I've noticed about this place. I used to come in regularly and see the same familiar faces to the point of knowing names! Suddenly, everyone I knew was gone and replaced. idk that feels weird. I get the impression they pushed people out?? now the vibe is a little less friendly and feels a little less genuine like they're almost afraid to make mistakes? it's hard to explain. anyway, Im aware bugs live in nature and salads come from nature but it was still a little jarring. I mean I couldn't even finish my bowl! my coworker's bug encounter lined up with the departure of the old staff too. read more

I'm a fan! I have been to quite a few Sweet Green locations. On a shopping excursion in Manhattan Beach; I stopped in at Sweet Greens located in the Manhattan Beach Mall shopping center. This review is base on one visit to this location. Let's jump right into this review. What I got: 1. CHICKEN AVOCADO RANCH $14.95 Blackened chicken, avocado, pickled onions, apples, tortilla chips, white rice, chopped romaine, green goddess ranch dressing 705 CALORIES 23G PROTEIN 59G CARBS 41G FAT I love the crunchy tortilla chips and apples in this salad. Issa a vibe in my mouth. This is my go-to salad and definitely a favorite among customers. Always, someone in line is ordering this salad. 2. KALE CAESAR $14.25 Roasted chicken, tomatoes, parmesan crisps, shaved parmesan, shredded kale, chopped romaine, lime squeeze, caesar dressing **I ADD SWEET POTATOES TO THIS SALAD*** Yumminess!!! I removed the caesar dressing personally. I'm not a fan of that dressing on this salad. I prefer the balsamic or the green goddess ranch. 510 CALORIES 39G PROTEIN 15G CARBS 32G FAT Pros 1. Nice, open space with plenty of seating room. Limited seating outdoors. **As a bonus, given the location in the shopping center, a short walk leads you to an outdoor space with plenty of seating and green space to enjoy a meal** 2. Clean establishment. Tables were free of food and trash. 3. Quality ingredients. 4. You can change and substitute items on salads on the menu. I like having this option! Sometimes you have that one item you just don't want in your salad. 5. You can build your own salad! Whoop! Whoop! 6. Customer service was on-point. I was greeted promptly and given there was a line, the employees were moving through it quickly with a smile! Cons 1. It's pricey, but given the quality of the ingredients and selections offered; I'm ok paying the price, but I can't frequent Sweet Green. Inflation is real out here. Overall, Sweet Greens is worth a try, this location or others. Definitely stop in, grab a salad, and enjoy! read more

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We love the shroomami bowl! The marinated mushrooms are so good. We like to add pickled onions. The firm tofu cubes are good. I recommend to the restaurant that they soak them perhaps in miso soup to hydrate them as they can be a bit dry We love the salad that comes with it and miso sesame dressing. Wouldn't mind if they serve it with walnuts instead of almonds. Good value and a satisfying meal. read more

PAM was very friendly and knowledgeable. She helped us make substitutes that tasted amazing. The store was also very clean.

Me and the boys just finished lacrosse practice, as always, us big boys wanted some grub. We decided to go healthy this time, unlike crumbl last time, haha! Everything was pretty good, my rice was a little hard and dry. The salmon was good. My friend isaac said it was delicious and would get again! Stiles, my other friend enjoyed it moderately, he said "yeah I won't be coming back here" take that with a grain of salt though because he has a normal boy appetite. Lemonade ZERO OUT OF TEN. DO NOT GET THE LEMONADE IF YOU WANT A SWEET TREAT. it taste like sour dirt. I guess it's for healthy people. Anyways I gotta get back to lacrosse Derek out read more

sweetgreen - Healthy Salads, Wraps, and Bowls - Salad Near Me - Manhattan Beach, California

I order from Sweetgreen a lot and today I decided to DoorDash and was disappointed with my order. My salad came absolutely dry with no dressing, that I fully paid for! And did not come with rice either like I had asked. I ordered an hour before closing so if you ran out of rice that's fine, but let me know! Just super lazy I think on the employee end. Just because it's the end of the night doesn't mean you should treat the orders any differently or put in less effort/attention. I'm still a paying customer and since the order is perfectly written out and you have to go down the line in order of base to toppings, this is employee error. How do you forget to put dressing on a salad? Who wants to eat a dry salad? read more

Sweetgreen: when you want to pay a LOT for mediocre food and indifferent service. I ordered the caramelized steak bowl. The worker decided she wanted to do the 2 people behind me at the same time. Fine, except mine was a bowl and theirs were salads, which meant that my food got cold while she was serving up salads that don't need to be served warm. I thought I could choose some of the ingredients but I was never asked. That bowl comes with sweet potato chunks that are supposedly served warm, but you could tell that they were at the end of their lifespan, as they were at the bottom of the metal bin and looked old & cold. So I asked if I could get the crinkle cut "ripple" fries instead, and I was told that it would cost me extra in order to do that. Seriously? A potato for potato swap? When their own sweet potatoes are dried up and tired? Wow. And instead of a "sorry, they don't allow me to make substitutions" or similar, the worker instead just said, "Extra charge for ripple fries." In retrospect maybe I should have paid it because the sweet potatoes were indeed dry, overcooked and awful. The caramelized steak didn't taste caramelized, and overall everything was room temperature and bland, even after dumping lots of pesto dressing and salt & pepper on top. With a Sweetgreen iced tea (meh) the total without tip was $23.50! For cold food you could find in a Denny's (even Denny's has healthy choices these days) and indifferent counter service. They would have to pay me to eat here again. PS.... What ambiance? It's industrial modern decor. Meh. Also, I wasn't offered a receipt nor was one put in my bag. Another fail. read more

sweetgreen - Healthy Salads, Wraps, and Bowls - Atmosphere is industrial - Salad Near Me - Manhattan Beach, California

I generally like Sweetgreen, but this location was one of the worst experiences I've had. The main issue was the manager, Andrew Kim. He was dismissive and rushed while taking my order, and I ended up waiting several minutes just to be helped because he was loudly berating an employee in full view of customers while the line kept growing. The situation was uncomfortable for everyone in the store. I later learned his name from another employee on a different visit, who also described his behavior as hostile and verbally abusive toward staff. This kind of conduct is unacceptable in a customer-facing role and reflects poorly on the brand. I hope management takes this seriously. read more

I've been to this location several times. I recently met a friend for lunch. It was really enjoyable with Eileen R. She was super pleasant, helpful, & professional. It's akways fun coming to this location as it's super clean & inviting. We sat outside. It's a wonderful place to catch up & not feel rushed. Keep up the great work, Eileen & staff, as it's always an enjoyable experience at this location. read more

I usually love Sweetgreen, but this location totally missed the mark -- all because of the service. The woman who helped us clearly didn't listen to a single thing we said. We asked for half arugula, half romaine, and she dumped in an overwhelming pile of arugula with zero romaine. Not a great start. We then watched her completely mishandle the order of the people behind us. They asked for white rice, which was out -- understandable -- but instead of offering them the option to wait for more, she just gave them two random alternatives and moved on. Super dismissive. On top of that, she was way too heavy-handed with every topping we asked for. It wasn't thoughtful -- it felt rushed and careless, like she couldn't be bothered to make the bowl properly. Honestly, it made the whole experience frustrating and disappointing. If I wanted to be ignored and handed a salad I didn't ask for, I'd go anywhere but Sweetgreen. Do better. read more

I don't usually leave reviews, but I had such a great experience the other day at the Sweetgreen in Manhattan Beach that I had to say something. One of the employees, I think her name started with an "S" was amazing. She was on the shorter side, pretty, and had this British-sounding accent. She was super friendly, gave me thoughtful suggestions, and patiently walked me through the menu. You could tell she genuinely cared and wanted me to enjoy my food. And I did--everything was fresh and seriously delicious. It's rare to come across that level of customer service. She honestly made my day. Sweetgreen, please give her a raise or at least a shoutout! I'll definitely be back, service like that sticks with you. read more

Thank you so much for a fun ordering experience Jamie! You're so sweet and went the extra mile to give my sister and I a great experience. Your presence sets such a great tone for the restaurant, very fun and vibrant. read more

sweetgreen - Healthy Salads, Wraps, and Bowls - Miso Glazed Salmon w/ kale & quinoa sub - Salad Near Me - Manhattan Beach, California

The experience was OK, but they need to add a little bit more meat for the price it's my first time coming to this eating established. It was very nice and very clean. Smell lies of the inside. I like it just a little bit more meat. It's all good. read more

Much better customer service but... 1. I had to ask for a credit card receipt. 2. Six of the tables inside were in desperate need of a good wipe down. 3. Ewww literally saw an employee return from break with his dirty bowl and add food from the line to it. read more

sweetgreen - Healthy Salads, Wraps, and Bowls - Steakhouse Chopped - Salad Near Me - Manhattan Beach, California

Shoutout to Kash for always making my salad bowl exceptional, my salad can be a hassle but but for him it's never a bother.. he makes it with love :) you can just tell he loves what he does, amazing customer service as well, it's tough working with hundreds of people daily but he always has a smile on his face!! Every time I come I secretly hope he's working cuz I know I won't be disappointed.. thank you for making my experience great every time you work! PS. Can sweetgreens please bring back the hot roasted chicken and the cauliflower rice (I know the cauliflower rice has been out for a while but I've been hoping eventually it will be brought back) thank you!! :) read more

The service was award winning. Pam greeted us with a smile and was generous with the portions. read more

sweetgreen - Healthy Salads, Wraps, and Bowls - Autumn harvest bowl with double chicken and spicy broccoli. - Salad Near Me - Manhattan Beach, California

I love the chicken pesto parm salad, it's so good, the service is mid tbh. I've ordered multiple times and every time the order comes out different but it's still delicious. read more

sweetgreen - Healthy Salads, Wraps, and Bowls - Chicken Pesto Parm - Salad Near Me - Manhattan Beach, California

thank you, Sana and Chloe for amazing service. The food was delicious and fresh. Everything was so good.

I used to be obsessed with their salads when I ordered them. I ordered one tonight and literally half the salad was missing. It was just a plate of lettuce and some chicken. I don't even understand how they messed it up so badly. The order was corrected on the slip and end DoorDash I won't be ordering from here again. read more

Bex served us as was very rude. Did not enjoy my experience here tonight - usually have a great time here but tonight was very unpleasant. She was short with us and acted like she did not want to be here at all. Bex should not be working here. read more

The joke's on me now. I gave this place another chance since my work was paying for lunch again and while I do like the food when it's properly made, it isn't worth the trouble anymore. How do you forget the ONE item that's in the title of the bowl?? Yes, they forgot to put the steak. Complete incompetence from this place. Not even a complicated order. You've all been warned. Order online at your own risk. read more

sweetgreen - Healthy Salads, Wraps, and Bowls - Only a couple add-ons to my bowl and somehow they forgot to add the steak - Salad Near Me - Manhattan Beach, California

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Bex was who helped us tonight and I had a terrible time. She was very rude and seemed as though she didn't want to help us. I usually have a good time her but Bex ruined my experience here tonight. Not happy with Sweet Green Mb. read more

I want to do a special thanks to their Ariel leader - Jacob. He is very knowledgeable about people with dietary restrictions, If you have gluten and dairy intolerant /allergies, come here. So hard for me to eat out at times or sometimes you will have waiters give you a funny look.... Thank you Jacob for taking extra special care, great customer service! The food is really good too. I did my own creation and with Kale/spring greens & wild rice. Added blacken chicken, their slaws(2 types), & roasted sweet potatoes. And I love their spicy vegan cashew dressing! Wish they would sell that in a bottle or I might have to Google it to make it... A bit price overall for a salad, but, this time I felt I got a bit more love and care n I have leftovers! So I felt it was worth worth the almost $17 salad. Ambiance is ok.... It just seems a bit cold in there... they need to make change it up a bit... read more

sweetgreen - Healthy Salads, Wraps, and Bowls - My own creation salad w/ spicy vegan cashew dressing - Salad Near Me - Manhattan Beach, California

Every time I try sweet green -- because in concept, I love it-- I am disappointed. The portions are small. The prices are high. The flavor never fulfills. read more

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Yikes. I really want to love sweetgreen but I placed an order to go and it wasn't great. They put an avocado in my order that was rotten (yuck). I need to place my order in person so I can watch them put it together. Man the quality has gone down. read more

I order online and it was very delicious and well served. I shared with my aunt and we both were very satisfied read more

sweetgreen - Healthy Salads, Wraps, and Bowls - Kale Caesar (Steak) - Salad Near Me - Manhattan Beach, California

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We had a good experience here. The food was tasty and the staff was helpful, though admittedly the great majority of the staff is focused on preparing to-go orders, so when it is busy in-store it can feel like there aren't enough people because most employees aren't there to help the in-restaurant guests. The ingredients were fresh and good, and I was surprised at how flavorful the Hot Honey Chicken Plate was. The restaurant was clean and comfortable. I do think it is probably a good idea to order in advance if you're going to be arriving at a busy time, such as around lunch. But our experience was very good, and we greatly enjoyed our lunch here. read more

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Like, come on! This is so hard to mess up, sweet potato. But they did it somehow. I am a returning client. And this was disappointing read more

sweetgreen - Healthy Salads, Wraps, and Bowls - Expectations VS reality! I am a regular client, and I was disappointed - Salad Near Me - Manhattan Beach, California

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Food is as delicious as it gets and of course healthy. Staff is nice and place is clean.

Delicious, clean food! Roasted chicken and roasted tofu have a great taste. Love that I can make my own salad with the greens I want. Favorite salad dressing: miso sesame (it's a little spicy!) Online ordering is very easy and pick up inside, along the wall makes the takeout process smooth! Service is okay. They can be friendlier, greet you more promptly, and ask if you need help if it appears that you are looking for something (utensils, inside pickup location, etc) read more

This review is not a matter of customer satisfaction, but a matter of public health. I am writing to express my concern about a recent incident of food poisoning that I experienced at your establishment and it was not a fun time. While I appreciate the convenience of your location and the generally high quality of your food, I am deeply disappointed that I became ill after eating at your restaurant. I lost time off work. Managers, I can't emphasize this strongly enough, PLEASE TRAIN YOUR STAFF PROPER FOOD HANDLING SAFETY PROTOCOLS. I hope that you will take my concerns seriously and take the necessary steps to prevent similar incidents from occurring in the future. read more