We have been going to this place every Saturday for lunch after my son's hockey practice for the past 1-2 years. It's excellent! Menu is very diverse - they have grilled chicken and also fried chicken items. I usually get either the grilled pesto chicken sandwich or a fried buffalo chicken sandwich. Both are delicious. Also, the portions are great - they really give a lot of chicken. My son often gets the grilled chicken platter, a sandwich, or more recently crispy tacos - and he really likes them. Plus, the staff always is so friendly to us - as I think they recognize that we come every weekend. I would definitely recommend this place! Some of the reviews have questioned the quality of the food but I have to say that in the 1-2 years we have been going, we have never had a bad meal. read more

Their menu is delicious and very complete; at a reasonable price. I found a variety of sandwiches with grilled or fried chicken, saladas, wings, Tenders, wraps and plates. Delicious homemade cheesecake tarts, strawberries with custard. Excellent service! I was impressed with JULIO, greeted me with a smile, explained the menu and made suggestions. He took my order and also prepared my meals among other customers orders. (The others were at lunch). Ambiance is just right to enjoy a meal. -Thank you Julio! *Highly recommended read more

The food is not bad, but there is false advertisement everywhere. The paper menu and the menu on the screen are completely different. The owner said the paper menus were outdated and he should get rid of them but proceeded to leave them there. We ordered a buffalo chicken sandwich and wings and both things look completely different than the pictures on the windows. The wings were not breaded and the chicken sandwich had the smallest amount and buffalo sauce and had cucumbers instead of pickles. They have potential to be great, but they really need to update all the window displays and stop with the false advertisement. read more

Avoid this place at all costs. The moment I walked through the door, I was hit with a strong rotten egg smell. My immediate reaction was that something wasn't right, and it made me wonder whether old or spoiled food was sitting somewhere instead of being thrown out. Looking back, I should have trusted my instincts and walked right back out. The only reason I stayed was because there were other customers eating inside, so I convinced myself, "Maybe it's just me." I ordered a fried chicken sandwich to go. The fries were the best part of the meal, but they were nothing special--about what I'd expect from frozen Costco fries. Even my drink was disappointing. My Dr Pepper had gone completely flat within about 30 minutes. The sandwich itself was awful. The chicken was supposed to be fried, but instead of being crispy it was soggy and limp. The lettuce looked old, with slightly browned edges and no freshness whatsoever. It was one of the worst chicken sandwiches I've ever had. About 30 minutes after eating, I developed severe diarrhea and spent the rest of the afternoon running to the bathroom seven times. While I can't say with certainty what caused it, the timing made me strongly suspect the meal. Between the terrible smell when I entered, the disappointing food quality, and what happened afterward, this was one of the worst restaurant experiences I've ever had. I won't be giving Chicken Confidential another chance. If I could leave -5 stars, I absolutely would. read more

This place can go toe to toe with canes, chick-fil-a, and any of your favorite chicken spots. I find that their breading may be one of the best - it's light, crispy, and full of flavor. Good quality meat everytime I have been as well. Plenty of different sauces and rubs to try if you want to explore. Love to come for lunch. read more

The food was great as always but when I looked up & saw the AI sign... Dude. I KNOW the chicken wings don't look like pressed together baked beans IRL, but AI told them this is what their wings look like & they went with that. Maybe go back to regular pictures. read more

Chicken Confidential - Menu - Chicken Shop Near Me - El Segundo, California

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Food: 4/5 Ordered the Chicken peri sandwich + tater tots + drink. Service: 5/5 Quick service, nice staff. Ambiance: 5/5 Clean, organized, great for lunch! read more

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The fried chicken sandwich was very flavorful, with a side of steamed veggies that were tasty and a nice mix

We finally tried this restaurant and am glad we did ! The menu looks great but did not want to over-order. Our server was sweet and delightful answering any questions we had, while the restaurant was immaculate. Wifey and I split the Buffalo Ranch chicken sandwich and the Nashville Nuggets. The sandwich was so satisfying having just the right amount of spicy combined with a seasoned and crispy batter enveloping a quite large, tender cutlet of chicken !! Our nuggets were also delicious, as they were dusted with a medium heat, dry rub, that carried a southern vibe to it. Overall, we will certainly be returning to try more menu options. read more

Chicken Confidential - Nashville Nuggets .. lol ( half eaten ) - Chicken Shop Near Me - El Segundo, California

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The owner is very unprofessional always talking to customers and clients when you're eating your food start asking about my personal life which I felt very uncomfortable about also changes the menus items every five minutes. I'm not even really sure what they sell there cause the menu changes so often overall very unprofessional read more

Was excited to try based on the reviews and it's close to home, but wow this was some of the worst food I've been served. You'd be better off getting fast food. Zero stars. This place clearly paid for their 4-5 star reviews as there is no way they earned a single one. Absolutely disgusting food. I'm a huge fried chicken guy and normally enjoy most of the places I've tried. First, they got our order wrong. Ordered a buffalo chicken sandwich, bbq chicken salad, tenders snd some fries. Never got the buffalo sandwich. Ended up with some nasty dry bbq chicken sandwich with onion rings on it. Couldn't eat it. Tasted burnt and dry. See the photo for what we got for our bbq chicken salad. What a joke. Looks like a f@&king dog played with it. The kids wouldn't finish the tenders after one bite, and that's saying a lot - never happened before at any restaurant. It was so bad we had to throw it all out and I ended up picking up pizza for the family. If this place had any integrity, they'd contact me to do a refund immediately, but I don't assume a place that generatrs fake reviews and uses fake photos to do the right thing. Avoid at all costs!!!!! read more

Chicken Confidential - This is supposedly a bbq chicken salad. Look at their photos they use to advertise it. Horrible, dishonest business. - Chicken Shop Near Me - El Segundo, California

The Baseline: For a Chicken restaurant you need to have good quality chicken, good sides, good sauce/rubs, and preparation of all ingredients. Update: Food: I had the standard chicken sandwich, fries, and chicken tenders. The tenders were made from thigh meat cuts and had a crispy, spicy coating. The sandwich was good as the Nashville hot sandwich and had pickles to add brine to the meal. Fries were fluffy inside and crisp outside. Service: Great service from staff this visit. Ambiance: Restaurant was clean and well kept. read more

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Wonderful food, great service and impeccable cuisine!. Nice dining room, free parking in large parking lot. read more

Ordered from here twice and both times I've found bugs in my salad. Honestly, WTF? Close this place down. read more

Chicken Confidential - Chicken Shop Near Me - El Segundo, California

With any chicken place I go, I always wonder if it'll be a hit or miss, and this place was a hit. My friends and I ordered quite a bit of food and it was a delight. We stopped by during the early lunch hours, so there weren't too many people ordering food yet. Of course, we ordered some wings, and a chicken taco, along with some onion rings and fries. We were surprised with how quick everything came out! There are a few tables indoors and some seating outside. The chicken wings were delicious, they were juicy and were well coated with sauce. The sauce was very well balanced, it wasn't too spicy and just had enough kick to it (we got the spicy). I was also told that the hot sauce they had was a homemade hot sauce, which was a surprise. The hot sauce was delicious and paired will with some extra flavor for the wings and the tacos. The chicken tacos were also pretty good, but just not as well liked as the wings we got. The tacos were quite hefty, so don't let the picture fool you! read more

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I walked in not knowing much about this place. I just wanted some chicken tenders so I got the 3-piece meal. There was only one other customer in there so it was a bit confusing that it took 15 minutes for my food to come out. The tenders came out dark brown, which was sort of worrying, but when I sunk my teeth in it got so much worse. The "crust" of the chicken was extremely grainy, it felt like a mouthful of sand. It definitely tasted like it was left way too long in a fryer full of dirty oil. Not much flavor in the chicken except for what was imparted by the unpleasant overcooked exterior. The 2 minuscule cups of ranch dressing that were provided did little to improve the taste. The curly fries tasted appropriate, but also like they'd been sitting out for 20 minutes, not fresh. The slaw was fine. It's pretty hard for me to comprehend how a place can fumble chicken tenders this badly. especially if this is supposed to be their specialty. It looks like others have better luck with the sandwiches, so your mileage may vary. But I am never coming back here. read more

Love Steve and the chicken here. Great ambiance and everyone is always so friendly. They got the fries perfected I tell you what! read more

Chicken Confidential - Tender Plate - Chicken Shop Near Me - El Segundo, California

Their service is horrible! They had people waiting for orders, I ordered online and my order was not even started. When I asked to cancel, the cashier could care less & just said cancel online. This was my first time trying this place & I cant even rate the food! Never going back again! read more

The place is clean and free of debris. The lady behind the counter was very helpful. I also met the owner, STEVE, he was also very nice. As we were talking, he offered me a free large cup of fruit. To which I accepted it. The Protein bowl was great. Highly recommend it. THANK YOU STEVE AND CREW FOR THE GREAT SERVICE ON MY FIRST VISIT. read more

I came after lunchtime and missed the lunch crowd. My food was cooked fast and served hot. I ordered the grilled chicken sandwich with fries . This was a delicious chicken sandwich and fries. U enjoyed to the nice patio area. This is a gender neutral restroom restaurant. The drink station is neatly organized. This was not an expensive meal. read more

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Their wings are about a 6/10, but the sauce they use is a 10/10. They have their own specially made hot wing sauce that perfectly combines sweetness and spice with a nice kick. Of course, this is only really relevant for people who enjoy spicy food. read more

Located in the center with 5 Guys, the entrance to this place is towards to back. Fairly simple menu, chicken items as the name would indicate. A bit pricey as most things are these days. Breaded and deep fried (is my guess) chicken sandwich, fries and a drink...$18. Flavor was good, the fries were a bit salty but hey, who doesn't like salt? Fountain drinks for refills, coffee is also self-serve if you want a hot cup to go. Parking is a bit tight as there is a business park right behind it that charges for parking (no charge in the restaurant parking lot) so some visitors of that complex park here and walk over. I prefer Chick Fil A to this place but, if you've never had it, worth a try. Enjoy! read more

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If you're tired of the hot chicken trend and want just chicken that won't burn your taste buds off into ashes, I suggest this place. Location: On PCH in the same lot as The Kebab Shop and Five Guys in front of The Open building. Between Grand Ave and E Mariposa Avenue. Food: New place that just opened up a few months ago and with a culinary trained chef with decades of chefs in the family, you know your chicken will be done right. I got the crispy chicken sandwich (no pickles) and the onion rings. Really, really good crunchy, crispy chicken that's not dry on a brioche bun. Perfect really, but there was no hot sauce available which I think would have made it even better. The onion rings were the best I've had in a long time. Real onions fried to crunchy perfection in a batter that had the perfect amount of salt and pepper to it took me back to my elementary school days with the original owner of Steve's in Torrance onion rings. I also got the chicken pesto sandwich on a buttered sourdough bread. Good stuff, but I would prefer more pesto, but that's just me. Summary: One of the best non-chain chicken shops in the area. Chicken was juicy and crunchy. The bread didn't fall apart. Service was friendly and helpful on both visits. Any of the sandwiches can be made into a combo, They do have salads,chicken strips and wings too. Cash and credit accepted and they do have a private lot, but keep in mind it is shared with other eateries including a large business complex right behind it. Happy eating!! read more

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We were in the area during a staycation. The service and food was good and I would return.

First time here! Came in for lunch, it wasn't busy at all and was helped immediately. I didn't realize the selection of food they had here, I went with their chicken club sandwhich and onion rings. I love that they have yellow peppers and hot sauce ready for the taking. Will definitely come back with my coworkers next time read more

Chicken Confidential - Chicken Shop Near Me - El Segundo, California

Oops I forgot to take pics of my food but... This place is great! Nice menu of chicken options for all preferences--grilled and fried sandwiches and salads and strips. Yummy fries too. We tried the chicken salad with feta and it was delicious, my son loved his spicy chicken sandwich and my other son loved his strips. They have seating and the restaurant is very clean with really nice staff and good parking options. read more

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First thing is I like the name of this cafe, makes it sound intriguing and being near the famous LAX airport in El Segundo has an aura of a place people would meet in a mystery thriller. It is kind of tucked away in the back of the shopping center on PCH. The restaurant is very clean, the only minor negative is the seating area is small but there is a nice outdoor courtyard to sit in front. I had the grilled chicken bowl which I enjoyed and the tator tots were excellent, both large portions for the reasonable price = great value. Recommended, especially for hungry travellers on the way to LAX. read more

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New restaurant in the little plaza with Five Guys, Ike's and other restaurants. From now on, this will be my go to. I got their chicken sandwich which was grilled. I was afraid it was going to be dry BUT it was super moist and tasty. I loved their sauces too. Friendly and quick service. Will definitely come back and get a Family Meal to bring back home. read more

Chicken Confidential - Chicken Shop Near Me - El Segundo, California

We were having fried chicken cravings so we popped over to this newly opened Chicken Confidential for lunch. Ordered at the counter. Friendly cashier. Nice yet simple menu, with their selection of plates, bowls, salads and sandwiches, there is definitely something for everyone. The wait for food wasn't long, but I had a chance to check out the restaurant. Very clean, limited indoor and outdoor seating. Sodas, water, lemonades and teas all available at the self serve station in the dining area. The fried chicken sandwich differs from a lot of traditional chicken spots. The breading is light and crunchy and the sandwich was fully loaded with sautéed chopped onions, lettuce, tomatoes, pickles and their special sauce on it. Pretty good sandwich. Fried chicken tenders were also lightly breaded, with a sprinkle of smoky paprika over it. Tender and juicy on the inside, crispy out. It came with carrot & cucumber slices & ranch dressing, as well as a piece of fried Parmesan toast. Very good. Our favorite dish of the day were the wings. The wings were perfectly buffaloed, and per the request of my kid, nice and mild. These also came with carrots and cucumber and ranch for dipping. read more

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Checked this place out recently and it's a total hidden gem. The wings were crispy and had a ton of flavor without being greasy. I also tried the Cobb salad, and I was surprised by how fresh everything was--the portions are definitely generous. It's a great spot when you want something that tastes homemade but you're in a hurry. I'll for sure be back. #taxcap98 --Barbie read more

The food was high quality and the portions were insanely large. I ordered the buffalo sandwich and it was probably the biggest sandwich I've ever gotten! My son got the chicken fingers and each finger was the size of a small chicken breast. Great quality and would return. The only complaint I have is the ranch sauce was hard to come by. The gal at the counter said ranch was available at the serving station but it wasn't. There were other red sauces in bottles but no ranch. I had to ask for some at the counter and the gal gave me one (there were 3 of us). Also had to ask specifically for ketchup but other than these things, it was a great lunch! read more

Here I'm at a strip mall and I see this chicken confidential. I go past it two or three times than one day, i just thought I'll just go and try it. I am so sad that I miss so many meals at this place. I think I've ordered literally everything on the menu and I love them all. What a terrific place... I really encourage you to try this place out. read more

Disclaimer: I had only the food I had and cannot comment on anything else. I ordered the 6pc wing combo with habanero buffalo (16 dollars at time of review). It comes with a 6 wings cooked and then tossed in sauce, cucumber and carrot sticks, fries, a drink, ketchup, and garlic ranch dressing. They were presented on a nice tray, though I do not have much standards for presentation. Food: The wings were cooked nicely and still moist. Fries were good, well salted. I tried the strawberry lemonade as well as the cucumber lemonade. Lemonade is a bit on the watery side for my tastes. Strawberry lemonade has no pulp, so likely not made with strawberry puree. Now I felt the strawberry flavor was a bit weak, but the cucumber flavor was strong. Strong is a word that applies to the sauces here. The garlic ranch had strong garlic flavor and was absolutely delightful. The habanero is too strong for me. In habanero fashion it also lingers pretty long, so avoid touching your face. I think that it also needs more buffalo sauce to dilute the habanero taste. (I also tried the basic buffalo, and it was nice and tangy). Respectable food. Ambiance: The place is nice, feeling like Tender Greens, Lemonade, or Bruxie. It was clean, but a bit small. Only 4 tables inside. They play pop music over the speakers. Service: You go up to the cashier to order and sit down. Cashier was nice enough. Not much to say here. They didn't stop by the table to check in, if you were expecting something like that. I guess the only qualm is that they don't have wet naps and only 1 bathroom. Cleaning your hands may be a pain if it gets busy. All in all, while I think it's 3 stars based on my sole experience, I think that it would be unfair due to my choice of order. Update March 7, 2024: Disclaimer: Meal received for free. This time around I received their specialty grilled chicken sandwich. Their chicken is cooked, juicy and tender. The bun is soft and buttery, and the lettuce and tomato adds a crunch to the sandwich. There are a few issues as a result of being marinated chicken. First, the overall wetness of the chicken diminishes the crunch factor and makes the sandwich fall apart easily. Second (and this could be on purpose), the chicken being chicken, it doesn't have much inherent flavor by itself. This is fine since the sandwich flavors melds well together, but this means that chicken isn't standing out as much as it could. Other notes: Cucumber lemonade has a better balance, fries does taste clean of lingering flavors (from the owner's response about cleaning the fryers), and wet naps are available. The cashier was polite and checked in during the meal. The owner seems accommodating and passionate about the restaurant. All in all, this restaurant deserves 4 stars. read more

Chicken Confidential - Chicken Shop Near Me - El Segundo, California

The openers this morning were the best. We got there a few minutes before open so we were waiting at their outdoor tables and they lets us in and were so kind to let us check out the menu. They gave great recommendations. I am assuming the place is new but it is so clean and well lit and good for parties of 6 or less for dine in. A great grab leaving the airport not too heavy. read more

The fries are amazing! They are seasoned well and have a good crisp. We came as a family and got the chicken tenders, classic chicken club, mushroom and bacon chicken sandwich, and the spicy peri chicken sandwich along with fries and curly fries. We all enjoyed our food. I would recommend this place and come back for more. read more

It really is the best chicken sandwich I have ever had! I wish I could figure out how they get it so tender and the sauce!!! My 2 year old was asking to go to the chicken place every day!!! read more

Got the buffalo ranch fried chicken sandwich. The chicken itself is juicy and tasty, panko crusted and well fried. It's on a very nice brioche bun, kudos for that. The sandwich was built messily however, had to handle it as it fell apart in my hands. They're tenders inside. Sauce is a decent buffalo, solid ranch. Onion rings are prepared fresh , told they're not frozen. Also panko breaded, crunchier than the usual. Many different lemonades, made myself a nice mango Arnold Palmer. Overall this location is nice but the ambience feels sterile... some music and more personable customer service would let this place go from good to great. read more

Good food and good service! Got the chicken wings and the Piri bowl. Piri bowl was amazing and healthy to boot! Get the Piri on the side that mofo is spicy but hella tasty. On top of that the people serving actually had good attitudes and were helpful! read more

I want to applaud the owner for reaching out to me after my review. I am going to go back in on my own dime and try it again. I feel like any restaurant where the owner cares is worth another shot. So want to thank Steve for reaching out. Will review again after the meal. The chef cares about his food. read more

Chicken Confidential is one of my go-to spots in El Segundo. I've had just about everything on the menu and have never had a meal I didn't really enjoy. The chicken sandwich is legit, and all of the salads are super fresh and full of flavor. The staff is always friendly, and the food comes out fast and delicious every time. Whether it's a quick midday work lunch or a solid post-gym meal to hit my macros, this place always delivers. Pro tip: don't forget to ask for a side of the roasted red pepper sauce, it goes awesome on anything! read more