We had the absolute best experience here! I had my grandmother's engagement ring and wanted it…read moredesigned into a wedding band for me but had no idea how to do this. Jennifer created several designs and we collaborated on a final design. The end result is stunning and Jennifer was so much fun throughout the entire process. We look forward to working with her and the whole staff again. TOP NOTCH!

Amazing Experience & Stunning Jewelry!…read more I can't say enough great things about this family-owned jewelry store! Last year, Isi helped us reset my wedding ring in gold, and he guided us to the perfect setting. He even let me borrow a similar ring while mine was being prepared, which was such a thoughtful touch. I absolutely love my ring! This Christmas, my husband took me back to have my mom's engagement stone set in a gold pendant with a paperclip chain. Jennifer was amazing in helping us choose the perfect setting and chain. At first, I thought the chain was too long, but it has four different clasp points, allowing it to be worn at different lengths--such an incredible detail! It's now my favorite piece of jewelry, second only to my ring. To top it off, I was lucky enough to win a gorgeous necklace at the CV football auction, and it's a gold pendant of Castle Rock and it's beautiful! I love supporting this wonderful family business, and I'll definitely be back for future pieces. Highly recommend!

This is the only place I trust with my pearls. The staff is so frindly, so knowledgeable, and they…read morewent above and beyond to restring my necklace!! I was devestated when my pearl necklace snapped, and when I went into Mauzie's, they were so understanding and thoughtful. When I received my fixed necklace, they confirmed it was mine with photos, polished every pearl without being asked, and answered all of my questions with kindness. I cannot say enough about how wonderful this shop is! I will be a lifelong customer.

Will never shop for jewelry anywhere else…read more Customer service is incredible!! I promise you will not be disappointed!!

Really delightful local jewelry store, with extremely friendly and helpful staff. We've been in a…read morefew times and have consistently been impressed with their inventory of fine jewelry items. We recently bought a replacement bezel for my wife's watch, so yesterday we stopped by to see if they could swap it over for us. When we asked if this was a service they could provide, not only were they friendly and attentive, the jeweler took it to his workbench and returned with the watch sporting its new bezel in only a few minutes. When we asked "how much?", he informed me that there would be no charge. Now I'm not trying to say that they won't charge you for any kind of servicing of your jewelry (our need was a quick & simple one), just that their friendliness and professionalism was exemplary and it has certainly won our future business.

I have never written a bad review in my life. I try to always stay on the bright side and find…read moresomething positive to say. I brought my mothers antique heirloom ring which I inherited when she passed away. 2 small diamond chips had fallen out and there was a slight crack where the band met the diamond. The jeweler said it would be no problem and he would have it done in a week. 10 days later I called. He said he needed to have a different jeweler look at it and he needed to take it to him in Parker. A week later I called and he said he had forgotten to take it to him but he would and get an estimate. A week later I called and he said it would be over $3,000 to fix. I was so confused because initially he said about $500. It was truly 2 small diamond chips that needed replacement. I provided him with new diamond chips. So the orginal ask was to replace the diamonds provided and fix the crack in the band. I said no thank you. I had my best friend pick it up because she lives very close to store. She brought it to me. The ring has been completely sawed in half. It is literally in 2 pieces. I am beside myself not knowing what to do. This man who calls himself a jeweler destroyed my deceased mother's ring. He should not be in business. Do not take your jewelry there. I wish I could give a 0 or a negative but 1 is the lowest star you can give.

Staff is most helpful in sewing and framing department. Store is clean and stocked. I had an…read moreheirloom chrocheted piece that I was able to starch and they framed is beautifully. Easy parking. Just remember they are closed on Sunday. My late husband, was 82 years old enjoyed walking the store for exercise and searching for scripture,

I love Hobby Lobby, it is a regular stop for me. Visited the one in Parker today. Typically feel…read morelike their employees are less friendly than at others. I was doing a return today and the cashier was super sweet, but she had to call over ol' Donna, the manager, and boy was she a barrel of laughs. She didn't smile, her tone was rude and she made us feel like we were greatly inconveniencing her. She had no personality or Customer Service skills, so how she became manager, I'm not sure. That is probably why so many of the employees there have not been the friendliest, they have a manager like her! I also feel as if the selection here has not been as good lately. Maybe just because it's a busier one and things are picked over. But I definitely have better luck at the Park Meadows one and even the smaller one off of Monaco. The cashier and my love for Hobby Lobby are the reason my review has stars, Donna got one in her own. She helped me, but in no way made me feel like a valued customer.

First time in this amazing store. Amazed by all the positive vibes and affirmations throughout the…read morestore. The hardest part was identifying which saying I wanted to wear because they were all so inspirational. The woman who helped me today was super friendly. Very helpful providing an overview of the jewelry, meanings and prices. I walked out with a whole set, a gift for a friend and some body oil that is amazing. I spent an hour in the store playing around. There is something for everyone including men and children. Great gift idea or for fun. Stones, jewelry and settings to meet all styles.

This was my first time in the store and the bracelets and inspirations were perfect for gifts…read moreLovely customer service provided by Hope.

I went in to buy some yarn that was buy one get one half price. When I got there several of the…read morebins had a discount/clearance sticker on the bin. I hadn't bought yarn in quite awhile so I stocked up on all the discounted ones I would use. At the counter they were ringing up at the buy one get one 1/2 price. I explained the discount price. The cashier (unfortunately I didn't catch her name) called the manager who over rode the price of one color. Then the cashier went back to the sale price. I once again explained everything I had came out of a discount bin. The manage came up and said she wasn't over riding all I had. I asked her to walk back with me and showed her the skeins I had and the discount tags. She okayed the price. The whole transaction could have gone poorly. They could have refused to honor the price and they would have lost a customer. Instead they did the right thing and honored the price that was on the bin.

They sent me the wrong item, wouldn't refund me for the amount and screwed me around for a month…read more So stuck with the wrong yarn. won't even honor their return policy with the receipt.

I took my Cartier in and thought it needed a battery replacement because it wasn't running. They…read morecharge $185 to change a battery because they want to guarantee that it is pressure proof and all this other stuff . I picked the watch up. With new battery still doesn't keep time. Looked at the receipt. On the receipt and on it they noted the watch wasn't working. So, basically they took my watch in and for $185 replaced the battery and returned a broken watch. Nope! Not going there again.

I've called three times and texted once and no response I'll…read moretake my business elsewhere

I've been a customer for over 20 years. Recently, I stopped by to purchase a bracelet for my…read morewife--this was meant to replace a Mother's Day gift she had lost some time ago. After sharing the story with the staff, I asked them to ensure my wife wouldn't find out, as this was intended to be a surprise Christmas gift. They assured me there would be no issue and said they would set up a separate account to prevent any emails, calls, or texts from being sent to her. Before leaving, I mentioned to the staff that this was somewhat of a test run, as I plan to upgrade my wife's wedding ring for our 20th anniversary. I completed the purchase and left the store feeling confident everything was handled. However, by the time I pulled into my driveway, my wife had already received both an email and a text notifying her of the new purchase. A few days later, I returned to pick up the bracelet and shared the situation with the staff. Their response? "Well, sorry about that, sir. We'll make sure it doesn't happen with the anniversary gift. Have a great day." Long story short--if you're planning a surprise, buy the gift and head for the door as quickly as possible!

So bad. My husband and I went in to buy a sweet 16 necklace. We didn't get a hello or a "I'll be…read moreright with you"...for 45 minutes. So my daughter gets the money, not the diamonds necklace. :( thanks Kay