They responded to my request and came out the same day to see the pool and equipment. The price was…read morefair and I signed up. I had a repair needed for my auto fill and they completed that job before the first pool service was due. Because of when my contract ended with the old company they comped me a week's service that I would have missed. That first service was today and when I met the gentleman doing the cleaning and maintenance he explained a few things he had done today that had been neglected. I have every confidence that this will be my last pool company based on my interactions with three people on three separate issues.

I literally downloaded Yelp to make this review, as it is my first EVER of ANY business. This has…read morebeen such a disappointing experience. First off, they have been the most expensive quote I've ever received. We've had the worst luck with pool companies - mainly the guys just quit showing up. The reason for the higher price was "our pool was more complicated than most." It is large and has a strange design, so at the end of the day, I agreed to what they quoted and honestly - just wanted someone reliable. The first 3 weeks were great. The guy came every Monday as that was our scheduled cleaning day. 2 weeks ago no one showed up at all. By the time he showed up the following week on Tuesday (no one showed up on Monday and I had to call) - the pool was green. Technician treated it and turned all pumps off and put pool into service mode. I just assumed he'd be back in a day or so. Here it is the following Friday, 10 days since they last came and since our pumps have been on and still no one has showed up. I have called everyday this week and every day I'm told "it will be either today or first thing in the morning." And that's when I can actually get someone to return my call. I left a message this morning at 10:30 asking for a manager to call. It's 1:30 - still nothing. I would typically get put there and work on it myself (although I shouldn't have to since I'm paying for a service) but we are dealing with summer travel sports and we just aren't home a lot. I can't even turn the pumps on from my phone because if it being in service mode. So frustrating. Would definitely not recommend this company.

Tim's Pool Service is excellent. I got different quotes from many companies before making a…read moredecision. And once I met with Daniel I was sold! He fixed the problem from the root, was very honest, and left the pool running in perfect condition. I recommend them 100%.

We are extremely disappointed with our startup experience…read more The startup process for a new pool should involve much more than balancing water chemistry. It should include ensuring the equipment is operating correctly, verifying the automation system functions as intended, explaining how to use it, and leaving the homeowner with a fully functioning pool. From the beginning, we were told our issues were the electrician's responsibility. We had the electrician come back and correct the items that were mentioned, but the automation issues still were not resolved. Our pool pump would not operate correctly in Auto mode, and instead of receiving a solution, the startup technician had to call someone else for help navigating the Pentair app and another person for assistance with basic pool pump operation. Even after those calls, we were still left without a working solution. The most frustrating part is that we were simply looking for someone to help us fix the problem. We even expressed that we were willing to pay to have the equipment inspected if that was what it took to get our pool working properly. Instead, every issue we brought up seemed to become another reason why someone else was responsible. We don't care whose fault it is we just wanted our brand-new pool to work. As homeowners, we should not have to coordinate between contractors or listen to different companies blame one another. We hired professionals because we expected them to diagnose problems, communicate clearly, and help resolve them. Instead, we were left trying to troubleshoot the system ourselves while being told what other contractors should have done or needed to learn. This entire experience has been stressful, time consuming, and far below the level of service we expected. We invested a significant amount into our pool and simply wanted a smooth startup process with knowledgeable support and a working system. Unfortunately, that is not the experience we received. I do not recommend this company.

As a first-time pool owner, I cannot more highly recommend Aqua Tech. They take the worry and…read morehassle out of pool maintenance. Their weekly checkups help keep my pool healthy and they are extremely responsive if I ever run into an issue or just have a question. Best decision I ever made when it comes to my pool was hiring Aqua Tech.

I'm making this post to inform anyone who will do business with Vance Calvin…read more He has not returned $300 of my money from renting an RV from him because of a review I left. I only had hot water 1-2 days out of the entire time I lived there. Leaks, frass. (The first leak was April 5th, less than a week after moving in. Frass noticed in the previous leak areas on May Ist for the first time) I am posting this because we had a money exchange and he kept $300, when I even was nice and suggested he keep $258 additional that he owed. He has his own responses, but I also have my own proof and will be filing complaints.

The nightmare of dealing with Montgomery Custom Pools is like dealing with the most dysfunctional…read morefamily member in your life. Sales sold us our pool and claimed that if the build took longer than 6 weeks, there was a problem. The build took a lot longer and sales quit taking our calls. We never knew from day to day if anyone would be at our house to work. The owner had the nerve to tell us that we lived too far and the trips to our house had killed his margin. This was after he was paid in full mind you... The owner's early 20s son basically built our pool. We are convinced we were guinea pigs for him to learn. Example: At one point, the kid buried a drainage pipe in the dirt. We brought this up to the owner who asked if we would dig it up and measure the pipe so he did not have to drive to our house. We did...unhappily...and the smell from water being stagnant and mud clogging the "drainage" hole was horrific! This sparked extreme worry as to what else was done 1/2 ways. After the build was complete, we paid to get a 2nd opinion on the plumbing as we suspected there was air in the lines based on prior experience with a pool. We had brought this up to the owner who told us that if we find the problem, to let him know; he claimed to have already checked and couldn't find anything. Turns out our 2nd opinion found the problem right away, fixed it, and let us know that the plumbing was cheaply done and we may eventually have to get it redone. The routing was too short and the piping should have been a 1/2 size larger. Not to mention, our pool equipment looks like the leaning tower of Pisa. Every day that contractors were at our house, we had to pick up garbage so our dogs wouldn't eat it (i.e. taco wrappers, drink bottles, etc.) The son had a young lady with him one day who used my backyard as a bathroom. When they were called out on it, we got to hear colorful language pertaining to us and how far we lived. We relied heavily on our backyard cameras to let us know when people were working. Again, we never knew from day to day. There was NO communication. The unfortunate part is that the company did not apply for permits with the county ahead of building our pool, so we did not have that safety in place. We also found out (from the owner) mid build that he had been fined - something to do with permits on another build. Here we are months later... We just received a letter in the mail from the gunite company threatening to put a lien on our house for non-payment. When we called the owner of Montgomery Custom Pools, there was a screaming match. P.S. we received a written piece of paper from Vance via text message that he paid the gunite company by exchanging services for a Jeep. We should not know that level of his financial situation. Nor should we have ever received a letter like that...months after our pool was "complete". He has sad stories galore and nothing is his fault. No-one should have to deal with a company like this. Unprofessional and an all-around NIGHTMARE to deal with! Caveat - we had a pool built in our previous home and know the process. Do your homework. Read reviews. Ask for reputable references. Update - June 21, 2018 We are now getting harassment texts and phone calls from the owner regarding this review. In addition, we have had to pay to get plumbing re-worked and are looking into getting concrete decking redone due to the concrete cracking. Not to mention the surface of our pool having craters. It's extremely frustrating. Again, do your homework on reputable references. Update - Sept 12, 2018 Simply warning consumers. Still receiving harassment communications regarding online reviews. It has gotten to the point where he is bullying us with threats. NOT OKAY. The positive out of this experience is meeting others that share similar horror stories from dealing with this company. Frustrating but nice to know we weren't the only ones dealing with lies.

I'm a first-time pool owner and was convinced I could do all the maintenance myself. I was wrong…read more After things got seriously out of whack, I finally called Woodlands Pool Experts. They did an initial treatment to get everything back to normal, and now they come for weekly maintenance. Their prices are reasonable, and I love that leave a door tag every time they come by. Our pool has never looked better.

Terrible service, undependable and unresponsive. Don't bother with these guys, aggravation and…read morehurts your pool

Great experience with this company. Rob was quick to respond and diagnose my problem (my pool pump)…read moreand even recommended replacing my filter. The filter wasn't planned, but it was well over 10 years old with problems. Rob offered me a good deal on it. Rick did a great job with the installation. He was very courteous and professional. This was my first experience seeking help with my pool equipment and I'm very pleased with how the entire process went. I would definitely recommend this company for your pool equipment needs.

Wow! I can't believe how great my 15 year old pool looks after Raymond from Pool Maintenace Pros…read moredid a bead blast and acid wash. The before and after is like night and day. I don't think my plaster was this white when it was brand new. I'm very impressed and extremely happy. Thank you Pool Maintenance Pros!

We had an outstanding experience with Aloha Swimming Pools! Brian and his crew completely…read moretransformed our pool in less than a week. They replaced the pool tile, shot blasted the rock to remove years of calcium buildup, sealed the stone, and redid the mastic around the flagstone. The attention to detail was impressive, and everything was completed on schedule. The crew was professional, hardworking, and respectful of our property. Brian was great to work with, knowledgeable, and clearly takes pride in delivering quality work. Our pool looks brand new, and we couldn't be happier with the results. If you're looking for a company that does high-quality work, shows up when they say they will, and finishes the job efficiently, Aloha is your team! They are doing our weekly pool maintenance too!

After a long review of pool service companies in the Spring area I called Aloha Swimming pools and…read moreso glad I did. Talked to Chris and later got a call from Brian ( owner ) who came over to my house immediately. Super nice guy and hands on for my issue. I have always performed almost all my pool service and maintenance but, was stumped on this issue. Thank you Aloha !!!!! A+++++++

Excellent pool service! Ben cleans our pool weekly and does a fantastic job each and every time…read more Landon (the owner) responds to each and every inquiry immediately and is always willing to go above and beyond for his customers. Extremely satisfied! Highly recommend to anyone looking for peace of mind at a reasonable price! Thanks guys! Maureen and Evan Martinez- Cypress

Ben was a solid guy. Came out and did exactly what I needed at a good price. My pump doesn't leak…read moreany more!