After having our spa six month it is time to write a review of Spas Unlimited service. We've had…read moreissues with the bluetooth that had everyone scratching their head, ordering parts, dealing with delays in getting the parts from the manufacturing company and COVID. Last week Brett contacted me again to tell me they finally have the topside control panel for the entire spa.....yeah. Brett showed up early and had the bluetooth system working again. It sounds fabulous, the speakers have high end quality sound and makes the entire spa time even more relaxing. David worked with us during this entire process. I felt so sorry for him as getting the parts were out of his control. Then Brett, total gentleman and professional who explained each step he was taking to attempt to fix the issue, much thanks friend. Thanks to Benny and Jeremy who also stopped by one evening after the completed their spa deliveries for the day and worked well past dark to help. The ladies in the office who kept getting out calls for any possible updates, thank you. We couldn't be more pleased with our purchase back in July and delivery in August. David your entire staff is incredible and patient, so keep up the great job you all do and keep doing it right.

UPDATE- The day I posted this, I finally got a call, so I changed my 1 star to 2 stars. Martin…read morecame out, and fussed about the spa, and then told me, he will need to make a third return call, not this Monday, but NEXT Monday to bring his sump pumps and vacuum etc. So, still not repaired to blow out the lines. I will update again if anything ever gets finished. I bought a lovely swim spa from Spas Unlimited a couple of years ago. We have enjoyed the spa. Noticed a few issues this spring. Reached out to Esmeralda in service. Paid a Couple hundred dollar service fee. Waited over a month for a Technician to visit. He spend about 10 mins with my spa. Enough to remove filters and the top of spa. He stated he needed a compressor to blow the lines, and the spa jets seemed glued on and were not popping off easily. He left. I truly thought he was either going to get a compressor or have lunch. He never returned. I waited another week to call Esmeralda who stated that they were "waiting to see how the owner wanted to proceed with the repair". I haven't heard back in three weeks. The request for service started back in Spring. It is now almost August. Unsure of what I paid $$ for service call. Absolutely nothing was done. I've been more than patient.

Big shout out to this group and in particular, Nick and Jordan! Best pool company that I have…read moreevery worked with. Knowledgeable, caring, thorough, fast and efficient! ! I will not use anyone else! Keep up the excellent work !

Awesome job from Nick Devon and Tom They are the bomb…read more Had cleaners filters you name it they have always come through

Great service! I appreciate the help over the years from Brian and the team. Always quick to…read morerespond and help with pool repairs!

Very knowledgeable. Very fast. Very reasonable. The service I requested was a inlet leak fix. It…read moretook the owner seconds to find the leak (others had failed for hours) and then he had a tech come the next day and replace. I also used their recommended underground leak repairer. Bottom line, super competent in a industry of hacks and charlatans.

Brandon has been taking care of our pool since its inception. Wouldn't want anyone else doing it…read more He's very easy to speak with and is always available to talk if you have questions or special requests. We love Emerald Blue Pool and Spa!!

I called him when we were moving in. He cleaned the pool, played with my dogs and made sure that I…read morecontact him if I needed to know anything about my pool. I have never had a problem with someone not doing their job. He definitely provides a service that I don't have to go behind him!!! Highly recommend!!!

Cannot Recommend Them…read more Had a hot tub installed by Accent Outdoors earlier this year. In July, I contacted our Rep. regarding one of the lights in the hot tub already rusting. Was told that they would get someone out at earliest to fix it. Here we are in November, and still nothing. Have sent multiple requests. Also, during design phase, we decided to have pop up fountains installed, that function every time the pump is running. Wasn't told that because they pop up every time the pump runs, that we could not get a cover for the tub. And also, with any big wind events, the water is blown from the fountains out onto the ground., thus draining the tub. Again asked out Rep a month ago, if we could just cap the fountains off, because they are not worth the trouble. Was informed that they did not know if they could be capped, but would "check and get back to us". Nearly a month later, still no response. When you have work done, such as installing a hot tub / pool, I expect some level of customer service to follow / continue after completion. We cannot recommend using Accent Outdoors

Accent Outdoors had serviced our spa in the past, when we decided to move it to our 5 acre property…read morein Magnolia and have a deck built they came out and looked at the area available to put it and came up with a plan for the deck (and drawings) and an acceptable bid. We have been enjoying the spa & deck for 9 months and love it! So do our Airbnb guests. Great service.

Allways friendly prices They have fixed my Polaris pool cleaner many times and sometimes it just…read moreneeded a righting of screwes ect and did not charge me . Great products aswell.

I've been using Leslie's for a couple years now and I have become disillusioned with their…read morenon-chemical products. Specifically I bought a combo Leaf vacuum in May and the draw string degraded to the point that it broke. I took the bag in and the manager told me there was nothing she could do. This is the 2nd piece of maintenance equipment I purchased from leslies that didn't even last 1 season. Might as well buy off Amazon if they are not going to stand by their in house brands

We had our pool replastered by Express Pool Plastering & Repairs, a company with 30 years…read moreexperience & so many positive reviews. We had a great experience starting with their prep process work, and through the final replastering application process, all done in timely professional manner. The crew was professional, kept us informed when we had questions and all went well, and even kept everything extremely clean. The finish came out smooth and consistent, and our pool looks like new. Highly recommend!

The complete experience with Express was very professional from the Admin. staff to the…read moreinstallation crews. We were completely satisfied with the replaster and tile work.

Northwood Pool Supply has been cleaning and servicing my pool for years and had always gone above…read moreand beyond expectations. They have answered the phone on Sunday mornings too. I really appreciate all they do. I highly recommend them.

North woods is Honest and knowledgeable and does not over charge you for unnecessary servicesread more

We love this Y. My kids have participated in their sports programs, I have coached, we work out…read morehere, my boys do the summer camp. The trainers have always taken the time to know you. There are a ton of classes to choose from for all levels. The indoor pool boasts 5 lanes and a kids splash pad. The prices for anything aren't outrageous. The kids area is my kids favorite of any gym. They constantly give back to the community.

Place is too small for the amount of people they accommodate. Trying to use the multi-function…read more"green" room is a challenge, as they may have it closed off for a training class, which, not sure why they wouldn't use one of the other exercise rooms to still allow access to a highly used room. Moving on...not worth it,

After meeting with several local pool contractors for construction in The Heights, we chose to work…read morewith Peak Pools and Spas primarily due to the trust we felt from the first discussion with the co-owner, Ben. He took his time walking us through the process (first time pool owners), never tried to upsell with high pressure tactics, and was objective in describing pros/cons of various options. Once the permit was approved, Ben's teams worked quickly and without any issue (or major unforeseen expenses). I really valued having Ben as a point of contact for any questions that we had, and even after the project closed, he was quick to follow up and support any outstanding topics that I brought his way. Claudia and Ben are an absolute pleasure to work with, and I would highly recommend Peak Pools and Spas to anyone looking to get started.

We researched and interviewed 3 pool companies for our pool build in The Heights due to city codes…read moreand smaller lot size. We selected Peak Pools because of their timeliness of response, thoroughness in estimate and honest approach of utilizing what we wanted in a pool, rather than inflating price with extra features. A pool building experience is very taxing and a long process over several months, but Ben Peak coordinates the contractors and holds each team accountable and to a timeframe. This is truly a family business and it shows in the quality of their project, past referral responses & their willingness to make their customer satisfied. We highly recommend Peak Pools - their finished product has made our backyard experience a joy