Super chill lunch spot! Real food no frills yet tasty! I would def recommend it for lunch. I did dine in service was quick and place was clean. read more

Sushi Factory - Clear Soup - Sushi Bars Near Me - Jacksonville, Florida

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They were rude when I showed them a picture of the dynamite roll with minimal ingredients and lots of rice. This is not the way dynamite rolls are made see photo below. Their AC never works. The sushi maker told me he has no time to talk about the roll. The lady told me I was wrong when I showed her the picture with all the rice and minimal ingredients. They lost a customer. I used to go here once a week not anymore. read more

Sushi Factory - Too much rice - Sushi Bars Near Me - Jacksonville, Florida

This is my favorite sushi spot that delivers to me! Everything is always so well packed and arrives hot. It always comes with plenty of chopsticks, plastic ware, soy sauce, and shrimp sauce. This time I ordered the sweet potato roll, sides of fried rice, miso soup, and vegetable tempura. The sweet potato roll is my go-to here! Some sushi places have the tendency to use big chunks of sweet potato, which makes the roll squishy, but this place doesn't hesitate on the fried tempura outside which always results in a perfectly balanced roll. I've tried nearly all of their veggie sushi, and have always been very happy! The fried rice is exactly what you want from a sushi place. Not too heavy on the peas and carrots, which I appreciate it. Great flavor. The miso soup is outstanding. I get it every time, even when it's 100 degrees outside! So flavorful! This was my first time getting the vegetable tempura. It was.. okay. I should've known getting it delivered would affect the crunchy outside. The vegetables were fresh, but the tempura crunch wasn't there. (I'm sure this is great in the restaurant). Overall, I totally recommend this place for their veggie sushi, great portions, and very affordable! read more

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For lunch I Ordered the Dynamite Roll Bento Box w/ miso soup! Cost $11.72! Doesn't include eel sauce unless you ask for it! But Comes w/ Shrimp N Soy sauce! Love Miso soup but not theirs ! But sushi (FRIED) DYNAMITE roll looks incredible! AMAZING! So delicious Thank You! Jaguar roll is the best also! Had a really GREAT MEAL read more

Sushi Factory - Dynamite roll Bento Box - Sushi Bars Near Me - Jacksonville, Florida

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The passion roll and JTB roll are so good their hibachi is amazing we eat here all the time. read more

Sushi Factory - JTB Roll Passion Roll crab 6 Krab Rangoon - Sushi Bars Near Me - Jacksonville, Florida

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The food was good, but I was disappointed that I was given a plastic fork to eat with. All other people dining had silverware. A man entered and he too was given a plastic fork. He and I were the only African Americans in the restaurant. I paid my bill and left. Thankful that I don't live in FL and I won't be returning to this restaurant again. read more

Perfect food and service every time. It's become the family regular every chance we get. Chefs kiss.

New lunch fave! Ordered this on Uber Eats. I got the pick 2 sushi roll deal with fried rice and chose the dynamite and rock and roll. I also added a manhattan roll and clear soup. They made the order fast. They really packaged this up carefully and thoughtfully! Wow! All the rolls were so fresh and good. The manhattan is definitely the best one, in my opinion. With the affordability, I thought it would be another disappointing sushi spot that fills their rolls with cucumber. Luckily I was wrong. I'll definitely be ordering here again. read more

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Ordered in door dash, so can't speak to the ambiance or service. But sushi was great price and totally hit the spot. Surprisingly good quality fish. Got the spicy tuna and Alaska rolls with salmon nigiri. Pet peeve of mine is when there is too much rice in nigiri, but this was the perfect ratio with buttery salmon. Fantastic! Will definitely order again. read more

Sushi Factory - Sushi Bars Near Me - Jacksonville, Florida

Love this place! Came late but the food still excellent! My son and I decided to eat here since we've never been and saw good reviews. Totally recommend! read more

Sushi Factory - Out of Control Roll and Spicy Sashimi Salad - Sushi Bars Near Me - Jacksonville, Florida

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The sushi was nothing to write home about. I think it's a family business and none of them look excited to see us and no I won't be going back the Sushi house at the town center. They're always so happy to see us and they seem enthusiastic the people at the Sushi factory drag their feet and they don't even act impressed so no I won't be going back for that reason only read more

Omg. I've been to a lot of sushi places in jacksonville and I really like sushi factory. I'm really picky when it comes to sushi. But sushi factory sushi is very fresh and generous amount. Other places sushi size was too small and I was still hungry after. But here I was full and happy. Highly recommend to this place to other people. And I will come back with friends. I cant wait to come here with my family and friends. read more

Sushi Factory - Sushi and sashimi combo - Sushi Bars Near Me - Jacksonville, Florida

A sushi in Jacksonville the process are reasonable. The staff is accommodating and they always take care of you if something is not right.

You know when you're in one of those indecisive food moods? It happens to me constantly. I had driven by Sushi Factory numerous times before Monday's first dine in experience. Overall, it hit the spot but I wouldn't necessarily rave from the mountaintops about it. Quickly seated, quickly taken care of, food quickly prepared, and check quickly paid. Service wise, zero complaints. No flash, no fuss, just prompt and to the point. As a lone diner that wanted to be left alone, I greatly appreciated it. 3 rolls and an order of Shumai ran me $19 and change. Not too shabby. I knew while I was consuming my meal like a post workout animal that it wasn't the greatest, but ya know what I really didn't care in the moment. The texture of the steamed Shumai was soft and the meat flavor was there just not overwhelming. The spicy Krabmeat Roll was by far my favorite of the night. Nice heat that didn't even require a dip of soy (although I dunked it real good). The other rolls were fine in presentation and the flavors were dare I say, tolerable. Don't expect the world at Sushi Factory. But don't overlook it either. Sometimes places like this are essential to the dining scene. read more

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At the intersection of Phillips and JTB is a very mellow and really good Sushi spot. From the bento boxes to the various rolls(cooked and uncooked), I am always full and happy when I leave here. The care and love the Chefs have for their craft really shines through. Tonight, I had both the Salomon Katsu and the Kama Tuna rolls. Once again, I leave happy and satisfied. Navigating the menu is fun and easy. read more

Sushi Factory - Sushi Ready! - Sushi Bars Near Me - Jacksonville, Florida

I'm on the fence when it comes to the Sushi Factory for a few reasons. I walked in to see a unkept server and IMO there's nothing worse than seeing a server who doesn't look well groomed. We ordered the shrimp dumplings, and we both got the rock n' roll bento boxes that came with the rock n' roll, a California roll, fried rice and two pork dumplings. I added asparagus to mine and three times she said, "cucumber?" So three times I repeated myself and then I get my roll and I have no veggie, she takes it back and says, "you forgot the cucumber" so I scream across the restaurant, "ASPARAGUS"!!! She was attentive but her Etiquette was all off, even as she took our order she was patting her head and rubbing her stomach like she was constipated. Immediate turn off!! The rock n' roll was decent and so was everything else. I wouldn't order the shrimp dumplings again because they weren't crisp just really soft. My last hmm moment was the clear soup, although the flavor of the broth was great they fried purple onions and mixed it in with the crisp that come with the soup and it threw off the whole balance because they were sweet. A green onion would've been sufficient imo, or they could've ditched the fried onions all together. read more

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My go to sushi place. Close to my house, but I still pass 4 others on my way. Fast and yummy. Love the employees, they are always nice. Cool atmosphere inside but I haven't sat inside yet. Easily have ordered 20+ times here read more

Delicious and affordable. They currently aren't doing dine in at the moment so we ended doing take out. I was a bit disappointed they weren't doing dine-in in comparison to many restaurants that are providing that option. But, everyone runs their business differently. Their food was affordable and delicious. I was surprised it was as cheap as it was being that my fiancé and I bought a ton of food, lol! We got two steak bento boxes, which comes with 4 sushi rolls, 2 gyozas, clear soup, and rice. We bought 3 different types of sushi rolls which were a total of 6-8 pieces each I believe (i forgot the names). Our meals also came two dipping sauces, Yum Yum sauce and Soy Sauce. Total came out to be $33! Can't beat that at all. Hopefully they will be able to do dine-in soon. Other than that, I will definitely be returning. :) read more

Sushi Factory - Steak Bento Box. Meat was very tender. Soft as butter. The to-go container was so cute. It was also in the shape of a bento box. - Sushi Bars Near Me - Jacksonville, Florida

This was a cute place my daughter and I found by accident the other day. It's tucked into a tiny strip mall on Philips Highway and you can pass by it easily if you aren't paying attention. They were constantly busy the entire time we were there, with eat in customers and many more take out customers. One cashier was devoted entirely to handling those orders. Everyone we encountered working there were very pleasant and had big smiles, they seemed to enjoy their jobs. Inside, it's adorable. Plenty of seating without feeling cramped. Wooden benches have cushioned pads instead of upholstered booth seats and it fits right in with the Asian decor. It was more comfortable than it looked. To be honest, once I saw the lunch special menu (pictured) I didn't look at the regular menu. Sushi places can be pricey if you aren't careful but they had some great lunch deals available 7(!) days a week. Both my daughter and I chose the 2 sushi roll special for $7.45 which came with soup, salad or rice (we both chose clear soup). Both the soft drinks (larger than we expected) and the soup came out right away. The soup was good, but average. The mushrooms were sliced paper thin, which was a nice touch. Our sushi came out soon after, plated pleasantly. We shared and all the rolls were really good. My daughter ordered one, the Ricky Roll, which neither of us had heard of. That particular one was outstanding. It was fried with shrimp and cream cheese and tasted similar to a crab Rangoon. Definitely recommend if you like that sort of thing. LOL All in all, this was a cute little place that I'm glad we found. We're over on this side of town once a month or so and I know we'll be back. read more

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I was sceptical when I walked in. This place is not very big and they were not busy at all for a Saturday evening. We ordered two sushi rolls. The dynamite roll and the spicy tuna roll were decent but definitely not the best I've had. The dynamite roll is supposed to have salmon in it but it was barely there. We ordered our dinner. I got the stir fry chicken udon noodles and my friend got the shrimp and salmon habachi. The chicken in my udon noodles was very strange. The texture did not seem like chicken at all and there were these strange chunks in it. I questioned what it was and was told it was imitation fish cake. It was gross. The habachi was not seasoned very well and the fried rice tasted very blanned. Both of us got clear soup which seemed to be very good flavorful compared to others we've had. I will not go back here. The server was not very helpful when I asked her what she recommends. Does she really eat there??? read more

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Ponied up to the bar - and noticed "Uni" wasn't listed on the menu. Bold move - given the moniker. That said, most places that list it have long ago adopted the "we're out of Uni today" because of the unawareness / aversion we have towards one of the world's best foods. I asked the itamae if they had Uni - and got the "were out of Uni today" even with it unlisted. Nice guy - we had a good talk throughout my stay. Wonderful server was very attentive and charismatic. Learned she and her family escaped Vietnam in '75 when the "gittin was good". Very sweet but strong lady. Presentation was tops. I ordered sashimi across the board. Surf Clam, Conch, Scallop, Tuna, Salmon. Since that wasn't enough - I asked for a "Trust Me" surprise. See photos. I'm quite unfamiliar with Jacksonville - but am growing to realize it's got a TON of solid options. I imagine that while Matt C. is most certainly enjoying his new CO gig, he's missing JAX every now and then - and, naturally, TLH too! ;) read more

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Sushi Factory on Phillips Highway in Jacksonville is a great place to go for all things quality and fresh sushi, terriaki, and delicious Japanese food. I really like the location and atmosphere here and everything that they have available. The staff here is very cool and works hard to make sure that you have a really good experience. read more

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Stopped by again after a great volunteer night at Catty Shack Ranch. Had one thing on my mind...Chirashi. Again, much kudos for not closing early. Zhen had a warm welcome. From restroom to entire place it was immaculate. No need to look at menu...Chirashi!!! It was incredible. Huge thick pieces of Sashimi. Shrimp, crab, cucumber, seaweed salad, and some of the best rice ever. I mean, like when do you have memorable rice... but here I am saying it was... delicious. Once again, great conversation with Zhen. Sounds like he is going to bring his family to Catty Shack soon which is a great idea. I hope to provide him great service there in return. As I was paying my bill, I was handed a Treasure Roll to go. Seems someone called in an order and then cancelled it after it was made. They didn't want to just toss it out and decided to offer it to me. How incredibly nice on their part! Amazing way of saying thanks for returning. So impressed! Trust me, once I got home... I thoroughly enjoyed it. The Chirashi was not only delicious and plentiful, but it was beautiful. They also offered me Miso Soup and salad with ginger dressing. Excellent Miso. So simply another amazing visit. I believe I've found my Saturday night destination after leaving Catty Shack. Oh yea, it's going to be my go to! This is beyond a great place to eat. I find it a comfortable place to unwind and leave satisfied and in peace. Quite a place that can accomplish that type of enjoyment. Thanks again to all. I'll see you soon. read more

Sushi Factory - Charishi - Sushi Bars Near Me - Jacksonville, Florida

Whenever I have sushi on the brain I go to the Sushi Factory! I have been exploring the menu for a while and I have yet to come across something that isn't delicious! A well deserved 5 stars from this Yelper! I always like to start out with appetizers and they have a great selection of things here. The Miso soup is very good, it has lots of tofu and seaweed. I love the seaweed salad also, it's a generous portion for the price. Spring rolls and Steamed Shumai are among some of my other favorite appetizers. My favorite sushi roll is probably the Salmon Katsu Roll which is fried salmon with cream cheese. So good and always very fresh tasting. The Ricky Roll is fried krabstick and cream cheese which is pretty tasty dipped in yum yum sauce! Also among my favorites is the JTB Roll, this one's a must try! There is a sushi roll for everyone here with dozens on the menu! There are a few vegetarian options. I have also tried their Udon noodle soups which did not disappoint and I'm going to be trying a hibachi meal from here very soon. I have to say that I have been continually impressed by the quality of the food! It's always hot when I pick it up and they have never incorrectly made an order. Service is very good as well... I could go on and on! I recommend Sushi Factory 100%. read more

I always order togo and it's amazing! Great prices and fresh sushi. I love that if you spend $35 you get free crab rangoon. They always get my order right and give you lots of sauce. I order once a week! read more

Since we first visited Sushi Factory, we must have been there more than a dozen times. The quality of the food and service have been consistently great. I have introduced many friends and family and we meet up for dinner here almost on a weekly basis. Talking to the owners, Zhen (spelling?) and Michelle, they are crazy busy during lunch, but quiet at night. So they now have happy hour with great beer/sake, appetizer, and sushi deals. Yeah, we'll be going back soon... read more

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I was a little weary of how this place was going to be.....maybe the location, the name "factory", or just the generic feel of the place .......well I can say I was pleasantly surprised every thing was all good!! There was nothing I didnt like..... First the food was good ( not great but right for the price) the portions were huge, the chicken hibachi was enough for two people, the bento box was the perfect way to try multiple things : Cali roll, chicken teriyaki, fried dumplings and fried rice and the price maybe 8$ !! We left stuffed and with a box full of leftovers, will definitely come back! read more

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Went there tonight, rude lady with short hair. Basically said she didn't care if my order was wrong. Gave me the worst attitude

I usually get sushi here but today I was feeling lucky with a habatchi lunch. The shrimp and broccoli were steamed to perfection with carrots and zucchini with fried rice. I also tried a new soda that took almost a hour to open then I found a YouTube video to help. The staff is very busy and sometimes you have to call on redial during lunch time. $$ but worth the wait. I thought about ordering today but I dread the parking !! read more

Sushi Factory - Melon Japanese soda - Sushi Bars Near Me - Jacksonville, Florida

This is a normal place we visit since we work nearby. Today I walk in and look at their normal lunch specials and ordered what I usually order. 2 rolls and it comes with soup. They said it no longer comes with soup but the price is the same but to go orders still come with it. This doesn't make any sense. People who come in to eat there and tip are being short changed. Charged the same price for less food. Horrible customer service. I ended up canceling my order and walking out. I would not recommend this place at all since they like to gip their customers. read more

As always 5 Hubby & I snuck away for a early dinner date & just some alone time from the kiddos. We really enjoyed everything. The clear soup was flavorful, even the side salad was fresh (I usually don't eat side salads but I was hungry lol) I ordered the 3 roll lunch special (yes it's available all day, I never knew) and hubby surprisingly ordered the shrimp tempura. It didn't stand a chance, I almost forgot to take a picture. Service wise the staff was attentive but not overbearing since there was just 1 other customer yet tons of to go orders. We'll be back soon. Real soon! read more

Sushi Factory - Sushi Bars Near Me - Jacksonville, Florida

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This place is near my work. I popped in for a quick bite for lunch. The service was fast and the food was quite tasty. I found overall, the menu to be quite affordable. The server was not overly friendly, in fact she didn't even say hello to me she just stood at my table and asked and waited for me to tell her what I wanted to eat. But, that didn't bother me so much, but a friendly face and a greeting is always nice. read more

Sushi Factory - Scallops and Shrimp Hibachi lunch special. - Sushi Bars Near Me - Jacksonville, Florida

They are nice people. I love seafood, unfortunately, sushis are yuck. I like their veggie sushi. Way better than their seafood. Never come back again. Sorry :( still paid, plus good tips for employees. read more

This is just a review on the maintenance of the actual store... First you can't dine in which is appropriate for this pandemic..but the inside is GROSS there boxes and things taking up the front dining room I actually lost my appetite and didnt order... before you come you call in your food and you also CANNOT pay online or over phone..Secondly i think a lot of people are RELAXED now since restaurants have the options to allow people inside their stores...and I've notice that a lot of restaurants I normally would go to that had good cleaning habits are now ...not so clean ughh and I LOOOVERE sushi read more

Sushi Factory - Couldn't get many pictures but it gets worst - Sushi Bars Near Me - Jacksonville, Florida

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Best food we have had in a long time! Fried dumplings are awesome!!! I dont really eat sushi, but everything gfrom the fried rice, soup, teriyaki shrimp and/or chicken is the best. Served in Bento boxes with more than enough food with reasonable prices! read more

Sushi Factory is close to my home so an easy choice when I don't want to trek to my favorite place. Located in a strip mall at the JTB and Philips Highway corner, you'll find a small, quiet spot to get a nice meal. The inside is decorated nicely with a few booths along the sides and tables in the middle. There is a sushi bar with a few chairs if you're inclined to watch the chef. During our last visit, we started with some edamame. It was freshly steamed with a nice sprinkling of coarse salt on top. I stole a sip of my guy's clear soup and the broth was very flavorful. We ordered a few rolls to share - spicy krab, the spider, and honey. The spicy krab was standard and had a small kick. The spider roll was soft shell crab. The crab was nicely fried and the end pieces had the nice bite of claw meat. The honey roll took a while and came out long after our other rolls - we thought they forgot about it honestly. It was salmon, krab, avocado, and cream cheese all battered and fried. The batter was thicker than I've ever had on fried rolls and it made the cream cheese molten lava. We separated the pieces and blew on them for good measure before attempting another bite. I liked the flavor but the thick batter made the roll chewy. I'm not in a hurry to order that one again. Sushi Factory is a good option for a quick and quiet dinner. Not a lot of people were eating inside but they did a steady stream of take out. So next time you're in the area, check it out. read more

I was craving sushi so badly. I have never tried this place but I've been working in town and it was on grub hub with decent reviews, so I ordered 3 different sushi rolls and the sampler app. I have had all different types of sushi, some impressive, some unimpressive but I have yet to ever say that I had to throw something out after one bite. All three of my rolls tasted like the fish was completely past it's date. I love fish so much, especially raw salmon. This was so "fishy" that it was inedible. The sampler appetizer just tasted like "fried", without much flavor. And the chicken wings had very dark colored meat, which weirded me out at this point. read more

Normally when I order from sushi factory it's delivery for lunch. They always seem to get lost although my coworkers and I order from them ALL the time. Friday night we stop by for dinner and actually dine in. I've been here several times to pick up, and a couple of times for dining in but this night it was off. We walked in and we had to greet the waitresses since they were off in the corner. It was rather slow since there were only two other tables occupied. Maybe they were busy with to-go or delivery orders? Anyways, the hostess sat us down and constantly rolled her eyes since a child in the other table kept crying - a big no-no if you are in customer service. Have to grin and bear it. Our waitress was a tad awkward as well. We didn't mind since we were starving. Ordered our food, wasn't bad for the price since it was relatively cheap. Had to ask if we were going to get our appetizer while we were choosing down on our entrees. Overall it was good, the atmosphere was really strange the hostess and waitress customer service skills were rather off, so I guess I'll just order delivery from now on. read more

Sushi Factory - Dynamite Roll Bento Box - Sushi Bars Near Me - Jacksonville, Florida

This place hands down is the best hibachi in Jacksonville Florida everybody should go here it's cheap and reasonable

Rude service by what I believe to be the owners/managers. Called in my order and they were quick to cut me off however I had additional orders. In addition, when I called my order, I was in the parking lot and told it would be 10 min. I went inside to add an additional order and they refused to adjust my ticket. read more