Absolutely terrible experience at Fancy Sushi & Grill. The sushi looked old and unsafe to eat. The tuna had a brown tint to it and did not appear fresh at all. The steak was served cold, and overall the food was disgusting and nowhere near the quality you would expect from a restaurant charging these prices. What made the experience even worse was the customer service. When I politely explained that the food was unacceptable and requested a refund, management became argumentative instead of trying to resolve the situation. Rather than addressing the obvious quality issues, they seemed more concerned with refusing responsibility. Between the questionable freshness of the fish, cold steak, poor food quality, and lack of customer service, I would not recommend this restaurant to anyone. There are far better sushi restaurants in Jacksonville Beach that actually care about the quality of their food and their customers. read more

Fancy sushi had great service from the minute we sat down. I had the fillet and lobster hibachi and my son had a couple of Neptune rolls with both orders. We got soup an appetizer and a salad. I do the hibachi a couple times a week but this was our first visit to fancy sushi. I must say the quality of their meat and the lobster was outstanding. My son enjoyed his Neptune role very much. The atmosphere is relaxed and clean. We live at Jack's Beach and found will be going back to fancy sushi compared to others we have been I gave this 15 stars. read more

Fancy Sushi & Grill - Steak and lobster hibachi the fillet is awesome and the lobster is fresh - Sushi Bars Near Me - Neptune Beach, Florida

Fancy Sushi is always amazing. Excellent food and service every time! You must try the Neptune Beach roll. It's delicious.

More like a 3.5. The inside was cute and cozy and they have a good lunch special. The dumplings were yummy, as well as the miso soup and salad that comes with your meal. The sushi itself was just okay. Also the waitress was not super friendly. read more

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Fancy sushi is the best place at the beach if you love sushi and particularly sashimi. There is no better place for consistently well cut, big thick pieces of sashimi. Their salmon sashimi is so good it's like butter. I wouldn't say there's much very "fancy" about fancy sushi in terms of decor or menu items, but it doesn't need to be. The service has always been prompt, and I love that they bring you soup right away and a holiday roll, and it's included. So, you never sit there starving! We usually get sashimi, a roll and the kids steak hibachi for our son. The hibachi is standard, always good but nothing particularly amazing about it. I do like that it's a good price for the kid's portion. We love the Yellowtail Jalapeño appetizer, and it usually had some decently sized pieces of yellowtail. I have ordered this at other places and the slices are thin slivers. But Fancy Sushi always does big cuts for their sashimi. I have not tried a lot of their cooked options, so my review is for the true sushi lovers. I'm not talking California rolls here or anything deep fried. Where they really stand out is the quality of and size of their sashimi cuts. They also have the best prices on good cold sake. I recommend the Aladdin bottle. Also, at the end, they bring out friend Oreos with a little whip cream and sprinkles! We always leave happy, and stuffed! read more

Fancy Sushi & Grill - Great cuts of sashimi - Sushi Bars Near Me - Neptune Beach, Florida

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The food. We eat there on occasion. But something changed. The rolls just weren't that great and the servers never smile.

We were excited to check this place out after the good reviews but kind of disappointed. We got two basic rolls but no sauces or toppings on them. They told us the shrimp tempura would have eel sauce and it didn't. In addition we ordered a "chicken fried rice" as listed on their menu and they brought us plain rice with a little soy sauce and chicken on the side, no vegetables or anything. We asked our server and she was initially rude and saying that's how they give chicken fried rice but eventually one of the other workers was nice enough to take it back and take it off our check. The actual sushi did taste good and the restaurant was simple but a nice place to eat! I'll give it a 3 stars since they ended up comping the fried rice and the rolls still tasted good even though they were simple read more

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JA really liked her Poke Bowl with white rice, raw salmon, mango, crispy nori, radish (didn't taste like anything), avocado, and edamame. I had the volcano roll (had cream cheese in it) and california roll and they were good. I just ate too much. K had the hibachi rice & veggies with scallops and shrimp. He would have liked the scallops to be crispy. And he didn't have any teriyaki sauce so he needed that. He didn't love this place. It's not the best hibachi I've had, but it's decent. read more

Took my nieces here as they wanted to try. So glad they choose this place as the service, food and ambiance was amazing. Our server was on point and was very accommodating from how she greeted us , to order taking, to checking up on us during our dinner and most importantly did not rush us out. Super chill and super nice Morgan was. The ambiance was great, nothing too fancy , well except for the food lol. The noise level was good, the place itself is on the smaller side but we were able to carry on conversations without background noise being a distraction or disturbance. I ordered the Poke Bowl. Honestly one of the best bowls I have had in a longgggg time. I had the salmon and tuna with 5 toppings which are included by choice- mango, Kani, seaweed, avocado, enamande and white rice. The bowl was huge, packed with flavor, added a little soy sauce and it was perfection at its finest. The presentation was on point, and I definitely could tell before my first bite I was going to love it. I would definitely go back again and try another bowl. read more

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This was the first time my daughter and I have been here, and it definitely lives up to its name! The place was clean and simply decorated. As soon as I sat down waiting for my daughter, we were served complimentary clear soup, then the server proceeded to take my drink order. As soon as my daughter arrived, we were served a complimentary fried sushi. I've never been to a sushi restaurant that serves a complimentary dish except for soup, so that was very nice! We ordered the California roll, lobster roll, and Black Dragon Roll. The sushi was beautifully served on an elegant black platter decorated with a beautiful real orchid. It looked so fancy! The sushi was delicious! Once we were done, we were served complimentary fried Oreos. The service was quick and attentive, the food was elegant and delicious,. read more

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We had our lunch tonight at fancy sushi and grill. Was surprised with the great interior, love on-house food, it was tasty. We also tried a few regular rolls (Philadelphia, Avocado, JB. Very happy with this order, food was amazing. Will come here again read more

I've been ordering takeout from Fancy Sushi for years. They have a high quality of fresh sushi and customer service. I always get a classic California roll, a Dynamite roll with a new one I haven't tried. Each time I order its a different roll with a new acquired taste. They are fast and have efficient service. read more

Oh how I love Sushi. Tonight my son said let's go it some sushi, I M taking you to dinner. Music to my ears! He choose Fancy Sushi and believe me it did not disappoint. He ordered and I ate and ate and ate. Everything was fresh and delicious. The restaurant was bustling but we scored 2 seats at the Sushi Bar. Service was attentive and watching the Sushi Chefs do their magic is always a treat. My son over ordered so we packed enough sushi for the next days meal. I have no idea what everything is called as I did not order. Fancy Sushi you have claimed a place on my Beach rotation list! read more

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Amazing food, good service, good quality, good price. Could not recommend more. Come as you are!

Fancy sushi is my favorite place for sushi at the beaches. It is always fresh and they give you a house roll that is unique and the perfect appetizer. Everything always comes out as expected and one time, they put a big old beautiful ceramic tree on our plate which made our night! If you're craving sushi, this is the spot! read more

Fancy Sushi & Grill - Spicy salmon roll, and other various rolls - Sushi Bars Near Me - Neptune Beach, Florida

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Incredibly good! Fresh!! Wonderful hospitality!!! Plum wine and sushi/sashimi was delicious. I highly recommend this place!

Great lunch spot. Their prices were reasonable, especially the lunch special. We stopped here on our way to the beach and thoroughly enjoyed our meal. The lunch special came with a choice of sushi roll, soup, and salad. Our server was kind and helpful. We were able to get in and out pretty quickly. read more

Fancy Sushi & Grill - Tuna roll and avocado roll - Sushi Bars Near Me - Neptune Beach, Florida

Extremely disappointed tonight. The hibachi chicken and shrimp and noodles were definitely not fresh cooked.I think they must've had it in a warming pan. The chicken was so soft it was kinda mushy. You know that yummy grill taste you usually get with hibachi. There was none. I just went a couple weeks ago and it was not like that. Noodles were way over cooked too. Service is lacking. Table still had three pieces of food still on it when we were seated. Forks were dirty. We had to ask for refills for our drinks. We went on Sat Aug 17th around 8 it wasn't too busy plenty of staff. I didn't give a one star because I usually like this place. Hopefully this won't happen again. read more

Fancy Sushi & Grill - Picture was my leftovers because I wasn't a fan. Hopefully my husband will eat it. - Sushi Bars Near Me - Neptune Beach, Florida

Extremely disappointed with my recent experience. However, I don't think it deserves 1 star so I will leave 3 until establishment will correct their issues. Sushi is great and fresh no questions asked about it Their hibachi went down hill this year so we avoided ordering it this time. Still ordered side of Noodles and it was overcooked. Service okay, not sure if waitress was new as I haven't seen her previously. My biggest disappointment is that we couldn't finish all of our food and had to take 80% of our food to go. We accidentally left it behind and noticed it within less than 10 min after leave the place. We called immediately to let them know that we are on our way back. We were told that food just got thrown out. I was shocked. Over $150 worth of sushi. Why not wait at least one hour before throwing it out? Why not let your customer at least notice they forgot their food. Do better Fancy Sushi. read more

Lives up to the name!! Went there with some friends and ordered 8 pc sashimi. Omggg it's soo fresh, almost melts in your mouth. They always come out with a complimentary holiday roll which is delicious and staff is very nice and always checking up on us. Great place for casual lunch or dinner :) read more

Fancy Sushi & Grill - B3. Sashimi Regular - Sushi Bars Near Me - Neptune Beach, Florida

We were hungry for sushi and saw good ratings for this restaurant and figured the Yelp community wouldn't steer us wrong! While it may not look real 'fancy' from the outside, the food and service inside was excellent! Our lunch came with the broth soup which had great flavor. We ordered a few different sushi rolls to share and they put everything nicely displayed together. The roll size was manageable (I'm not a fan of when they are too big and hard to eat in one bite), the fish was fresh and the flavors were great. We'll be back when we're in the area! read more

Fancy Sushi & Grill - Starter Miso Soup - Sushi Bars Near Me - Neptune Beach, Florida

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I was in the area and already had a late lunch, so I was not going to have dinner. But, I saw so much traffic in and out of Fancy Sushi & Grill-I decided to go ahead and order a meal, plus an extra clear soup and a salad. I ordered the Habachi chicken that came with clear soup and a salad, so an extra soup and a California roll was added to my order. Then, I headed home to share the huge meal with Ernie. Ernie and I split the meal and still had so much entree left over. We had our fill. I was too full to try the soup. I will try it tomorrow. I have to make a special mention for the dear sweet lady at the front desk, cashier and order taking station. That lady can multitask like a sixteen year old. Kudos to that hard working woman. Wow! Pros: the food was good, hot and very tasty. The decor and atmosphere was nice, the sushi bar looked pleasant as well. Cons: they need to improve on the ginger dressing-no flavor and the salad was thrown away. Would I recommend this restaurant? YES! The vibe and buzz was good. I love the beach. It's so relaxing here. Kudos! read more

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The sushi here was incredible. The portions were huge and I really enjoyed my mango roll. They have a variety of items on the menu. They gave our table a free roll and free dessert, very nice of them! The service was great and we got our food very quick. read more

Fancy Sushi & Grill - Sweet Mango Roll - Sushi Bars Near Me - Neptune Beach, Florida

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We frequent this location at least 3 times a month. Always fast service, fresh consistent food.

Service was great. The restaurant was clean and comfortable. The food was top notch and plentiful.

We were in the area after watching my daughters volleyball game and it was her birthday so we let her choose the place she could eat sushi breakfast, lunch or dinner and this place had good reviews so... winner, winner. Service: we had a party of 5 (yes, like the show!) and we were sat immediately. Waitress took our drink orders within minutes of being sat. She promptly returned with our drinks and clear soup for everyone (which we didn't even order!). Just a few minutes later she brought out 2 orders of this delicious appetizer we also didn't order! We were so busy scarfing down the app and the soul that it took us forever to even decide what we wanted to order. She checked back at least 3 times to see if we were ready to order. Not in a pushy way, just being attentive. We finally figured out what we wanted and maybe 8 minutes later we had our food. It was plated well and already had all of the sauces we'd want at the table. After finishing dinner, she promptly cleared the table and then surprised my daughter with dimming the restaurant lights, bringing the lovely pictured dessert (fried ice cream and oreos) and sang happy birthday to her! We briefly mentioned it was her birthday but didn't ask for anything or talk about it again so it was a surprise to me too. The whole restaurant chimed in to say happy birthday to her. They made it very special! Exceptional and caring service. Food: the first thing we got was clear soup and literally the best clear soup I've had (and I have had a lot from many Japanese restaurants). My daughter said the same thing about it so it's not just me. Next was the appetizer, which was a deep fried crab and cream cheese tempura roll with sauce on top. It was so good. It didn't last long. For dinner I got the rock n roll and the fancy sushi roll. Both of them were delicious. Fancy sushi roll was fresh and a lot of food, I didn't even need the 2nd roll. My husband got the volcano roll and it was different and flavorful. It was very good and different from the normal cooked sushi. My kids got their normal Philadelphia roll and rock and roll which were good but can't really mess that up. The dessert was delicious. I never had fried oreos and boy that won't be the last. All in all, excellent food made it record time! If you are in area, or not, try this place! Best sushi spot in Jacksonville with the best and most friendly service! This was my first experience but it will not be my last!! read more

Fancy Sushi & Grill - Birthday fried ice cream and fried oreos - Sushi Bars Near Me - Neptune Beach, Florida

Busy little sushi restaurant in Neptune beach. We got lucky in a Friday night and were seated right away. Two of us shared three rolls and edamame. They serve clear soup and a fried crab leg appetizer which are complimentary. Surprise surprise my Yelp. Heck in scored me a free hot sake or house wine! I opted for the hot sake. Service was pleasant food was perfect- wouldn't change a thing! Can't wait to go back!!! read more

Fancy Sushi & Grill - Sushi Bars Near Me - Neptune Beach, Florida

Had Fancy for lunch today! The service is always fast and pleasant! Their fried goyza is the best. And the sushi is fresh

Tables fill up fast due to limited space. Great service with a few complimentary items. Sushi was tasty but had too much rice in relation to everything else. Shrimp and Chicken hibachi was amazing!!! I'd recommend giving the restaurant a try! read more

Fancy Sushi & Grill - E9. Shrimp and Chicken Hibachi - Sushi Bars Near Me - Neptune Beach, Florida

This is one of those restaurants that hit home every time you go, and not much words are needed. The sushi here not only tastes great, but is very fresh as well! The service here is also very good, and food is worth every cent you're paying. It's def a to-go place to satisfy your sushi cravings. read more

My son and I went in for lunch and it was busy- a great sign. We were sat with menus and clear soup was dropped before we even ordered drinks, a little different. Drinks were ordered and a complimentary appetizer was dropped too- before we ordered our lunch. I'm laughing at this point because this is odd- but good. it was a deep fried crab- imitation, but still very yummy. We got to order- I went with the lunch 2 roll special and got yellowtail and shrimp tempura and Robert ordered a specialty roll- the Austin Powers- Crab tempura, crawfish salad, cucumber inside, tuna, eel, avocado on top & eel sauce. Y lunch came with a salad- but the ginger dressing was different and I gave it to my son to finish- not of my taste. It was a bit before the rolls were ready- but they were very busy. Our server came to refill my sons sweet tea, but didn't notice my hot tea was near gone. She was there and off in a flash and I didn't get to ask. The rolls appeared and it was beautifully displayed. We dug in and both thoroughly enjoyed our rolls. I wanted to order tuna tataki for an appetizer- but I am grateful I didn't because I was so full after everything I ate. I can't wait to go back for more. read more

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Food was good and fresh ...the lunch special it's a great deal will stop by when I'm area again for lunch break ....going back soon for the sushi read more

Loved the fried sushi appetizer and fried Oreo dessert! I got two classic rolls which were very cheap read more

Fancy Sushi & Grill - Sushi Bars Near Me - Neptune Beach, Florida

Had the krab and the California rolls tasty and well made. Got it to go and they had my order waiting when i got there which is a huge plus will definitely be back. Service and order taker got everything perfect. read more

One of the best sushi spots I found in Jacksonville. The hospitality and the food is amazing. Great sushi rolls and the prices are very reasonable. It is busy during peak lunch hours so they may have a wait. Luckily we got sat right away but they were definitely busy. You get complimentary miso soup to start with a deep fried roll I don't know exactly what that was but it was delicious. We split a couple rolls . The rolls were delicious and tasted super fresh. Highly recommend to try this place. read more

Fancy Sushi & Grill - Sushi Bars Near Me - Neptune Beach, Florida

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So yummy! We've tried two different locations and both were great! Good customer service as well.

Decent food, absolutely terrible service. I popped in for a few appetizers and unfortunately the waitress ruined the experience and did not want to give us any attention nor anyone else in the restaurant and rather just wanted to go home. She refused to clear our table and would continue to give us dirty dishes despite us pointing out that everything had old food remains on them. I felt stressed sitting there as a guest and felt rushed during the entire Thursday night experience. Do not go here unless you want to feel stressed and have terrible service throughout your entire night! read more

We stopped in here for Sunday night dinner . We ordered and the skilled service here brought out the kid's food first. First off, the kid's dish was gigantic. Not cheap but definitely huge for a kids dish. I have to admit that I ate some of my daughter's food- fantastic ! I had the Fire Tuna roll. Expensive for a roll at almost $14.00 but definitely well prepared . My wife got the Phoenix and the Salmon Katsu roll. I sampled everything and fantastic flavors all around. This place is a great option at the beach and still manages to stand out regardless of having other options close by like kamaya 86 . Just as we were about to leave, the strangest thing happened... The lights dimmed and this disco birthday music came on. Everyone started clapping and they brought out a disco birthday treat to a table behind us. The service here and the vibe is awesome. Well worth the visit! read more

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Do y'all wanna try goopy sushi? Come here! Jk, DONT. Absolute disappointment all around. We always go to the Fancy Sushi in Durbin, and it is always phenomenal, but we were in the area and decided to go to this location...not a smart move. Sushi was deformed and old looking and smelled bad. Noodles were off, avocado was mushy as well, and soup tasted like dishes. they weren't even busy and server left our sushi sitting up there for like 10 minutes and she just kept walking over staring at it. Will not be retuning read more

Fancy Sushi & Grill - Goop - Sushi Bars Near Me - Neptune Beach, Florida

Me and my cousin visited Fancy Sushi and Grill today and as soon as we ordered our food everything was going great, super nice staff. Until my cousin didn't enjoy her food, it was making her feel unwell and she brought the waitress over asking if she could change her meal or take it off the bill. She only took 2 bites and the waitress gave her a dirty look and said no you ordered it so we can't take it off and walked away. We both just looked at eachother and then we were done and got the bill. We walked up to the host stand, asked him if there's any way to see a manager and we told him the issue. As we're talking she interrupts and starts going off saying she ate everything. We were just in disbelief because her entire plate was not touched and she started adding little comments. We will never eat here again. It's by far the worst customer service we've received over something as little as not enjoying the food. read more