A place can have great decor, food, and location but if you can't get any service then what is the point in going? This place lost my business because of the terrible service. I left before I was able to try any dishes because the service was so poor. I was very excited to try the happy hour that lasted until 6:30 but I sat at the bar for 10 minutes with no service. I finally decided to leave and they could have cared less. There were at least 5 waitresses behind the bar but no one acknowledged me. It was extremely poor customer service and I would never return. So disappointing. I hope the owners would be ashamed of their staff. read more

Food never arrived!! When we got to Sushi Brokers the place was half empty. We are a party of two, but were given only one menu. We asked for second menu and it was never brought. We had to wait a looong time for a drink. The food for one person came out, but the food for the second person never came out. We waited for about 40mins and nothing! We decided to leave because we were hungry and wanted to eat together, but this meant we had to pay for food and drinks (for the first person) that was never consumed. When I talked to Evan, the manager, he only gave me a blank stare and couldn't come with anything to say. No customer service skills at all!! read more

PLEASE DO NOT COME HERE! my boyfriend and I experienced the worse service last night. I explained to the server how I am severely allergic to Sriracha and how it cannot be within any of our sushi rolls. She was extremely kind and went to the chef to explain my request. She returned to our table and explained the chefs frustrations and did not want to make our special orders (we only ask to not include anything that contained sriracha) and need to choose something else from the menu. Then we suggested to the server to allow the chef to be creative and make up anything he thinks we'll enjoy. We were able to see the chefs nonverbal communication with the server and quickly noticed his attitude. They should really think about making the kitchen none visible if this is how they're going to behave. He made rude facial expression at me as we sat across from the bar and made our whole experience uncomfortable. The server again came to our table and suggested another roll. We simply gave up so we can hurry up and leave. PLEASE DO NOT COME HERE ESPECIALLY IF YOU INDEMNIFY AS LGBT! Horrible experience!!!! read more

high prices trying too hard on rolls...mushy rice as well. techno music is not a great thing(opinion) read more

Wow! Super impressed with the quality of the sushi I ordered and the price! I went to the Camelback location and the service was prompt and the staff was very friendly! Definitely recommend to fellow sushi lovers! :) read more

Like the rolls, but finding a different sushi spot because this location is not family friendly. They have no highchairs or booster seats - which I totally understand if it were all bar seating, but surprising for an establishment with table seating that advertises itself as family friendly. Hostess was not apologetic about it at all, either, and seemed quite put out that I even asked. read more

Not only is the food excellent but the service is outstanding as well. All of the employees are friendly and helpful, especially Misty. Misty has gone out of her way to make sure that we are happy and since out first visit here 6 months ago we now come weekly...literally every week. We enjoy the happy hour,the quality of food, and the service kicks ass. Especially Misty and also Mike are the type of employees I would want representing my establishment. Perfect. read more

My Family and I have been dinning here at least twice a month since they opened and usually have great experiences. Sadly, last night was a different story all together ;-( . We arrived at 7:30 pm, and even thought they were pretty busy, we were seated right away. We always start our meal with a couple orders of calamari and were very disappointed to find that the quality had changed. The calamari they served us last night were tough and rubbery and it was obvious that their management team had selected a new vendor, and compromised quality to improve their margins. Another dish that brings us in to Sushi Brokers on a regular basis is their Citrus Yellow Tail. We always order it with thinly sliced jalapenos to spice it up a little bit and last nights chef served it to us with jalapenos cut so thick they would of over powered a plate of nachos. The final fail in this less than impressive dinning experience was the service. Our waitress forgot one of our selections (woked veggies and brown rice) and when we asked her where it was, she blamed it on the kitchen and told us she would get it started right away. After 20 minutes and another round of drinks it still hadn't come so we asked her to go ahead and make it to-go and bring us the bill. Even though the veggies and rice were never brought to the table they were on the bill. So we decided to stay and wait for them, which took another painful 10 minutes. I sincerely hope your management team takes some of these criticisms to heart. read more

We ordered surfer sushi roll and they bring a different sushi roll, after that it takes them 30 minutes to change it

I was so excited for this location to open and I've been holding off from writing a review for quite sometime.Today I ordered spicy salmon and spicy yellow tail for a takeout and I am very disappointed by the quality of the fish and the amount that was put in the rolls. The rolls were not spicy at all. I gave it a two because the front staff was amazing! If it was only for the food I would have given it one star. read more

Love this place. Friendly staff, great food and service! I always order the Yummy, Surfer and Cowgirl. Great happy hour.

I'm an Arcadia resident who has been eating at Sushi Brokers since they opened. We were big fans! Recently someone told me they do not allow children any longer, so I called to check. Lo and behold, the girl who answered the phone,who was very sweet, told us that the owner is an alcoholic who hates children... I was shocked that she would openly share this, and told her so. She laughed and said that he has instructed his employees to openly let clients know that he hates children and they are not welcome in his establishment. Apparently he's fine with his employees sharing that he is an alcoholic as well. Suffice it to say that we will never again step foot in this restaurant. Karma is a bitch! read more

Went to new Gilbert location downtown Gilbert. Wonderful service, Sushi was fantastic prices are very reasonable, a must go!! We will definitely be there again! read more

I lived in Arizona all my life and went to Sushi Brokers at least twice a month!! My very favorite rolls are the Damn Good and Cowboy. The best happy hour for sushi I found with a lot of rolls on it... After moving to VA last May, I find I head there first whenever I visit!!! read more

Found the sushi to be very overpriced compared to other places in the area like Stingray or RA. Service was Ok, but you didnt get a warm feel from servers. The sushi itself was fine, but took a long time to prepare, and they def seem to love their tempora and specialty rolls. The prices themselves just are not worth the experience, and I would not go back again read more

Very good experience here, kind and attentive staff, and great food! The staff offered suggestions and we felt very comfortable asking. We sat at the bar during happy hour and watched as their chefs prepared the sushi, It was like personally visiting the Iron Chef set! read more

Didn't have a horrible experience, but giving it 2 stars for "Meh. I've experienced better" might be giving it too much I think. The food was not bad, but it wasn't good either. The rice in the bento was dry. and stirfry that accompanied it was only seasoned with soysauce and pepper so ended up being a little too salty. The miso soup tasted like salt water. It wasn't too salty, but salt was all you can taste because it had little else. The side salad in the bento was just shredded cabbage... that's it. No dressing... The sushi was nothing special. It was merely eatable. This would have totally been fine if the price matched the food, but it didn't so I felt like I was ripped off. For 15 bucks I expect something better than dry rice, soy sauce stirfry veggie, plain cabbage side salad and a sub par roll of sushi. It's the equivalent of Kyoto Bowl, but at a higher price. Also the service was extremely slow. This would have been forgiven because our group was about 15 people, but the restaurant was far from packed. Half of the restaurant was empty. read more

I begrudgingly gave Sushi Brokers another shot and am so glad that I did! We have been a couple times for for happy hour and have had excellent food and great service. It took me a while to give it a shot after our awful first experience but it is clear that they have worked out all of the kinks and this is now one of my fave sushi spots in the area! read more

I have always enjoyed eating here and you guys make some delicious food. However, one complaint I do have is your lack of highchairs. It was fine when my daughter was smaller and she could stay in her car seat but now she's very mobile and I have no desire to hold her in my lap and attempt to eat while she grabs for everything within her reach. Please invest in some highchairs. It would be much appreciated by this and I'm sure other loyal customers. read more

Thank you for taking the time to read this message. As a local business owner, I like being informed and expect you would like the same in return. Today, 8/27/16, my family decided to drop in a local restaurant for the FIRST time to enjoy Sushi Broker. As a long time resident of Arcadia, I wanted to give a new neighbor a try, regardless of the laundry list of mixed reviews on Yelp. Well, I should have listened to the words echoed all over Yelp. Upon entering your establishment the hostess was in a slight argument with a group of FIVE about seating in a booth. When it came to our turn she informed us that you do not have high chairs and that our family, including 22 month toddler, would have to sit in a high top. Sorry, no high chairs here. Really? To which we audibly exclaimed "screw this place"! The hostess was like "whatever" and went on her pretentious way with an eye roll and a sigh. Well, to you I say. This is Arcadia, if you want to treat a family community like this, I suggest you move your JOINT to Old Town where you may possibly blend in, maybe. Good luck to you and your bottom-of-the-barrel establishment. read more

This is one of my favorite sushi places. I've always had a good experience with food and service. My favorite is the surfer roll. It is soooo good. They also have an apple sake that is good. I haven't been able to find it anywhere else. read more

So I've been to this place a few times already. Mostly ok. The service is generally decent. The food isn't superb sushi but in that part of Scottsdale, its very touristy so a bit tough to find excellent sushi but I digress. So my daughter ordered the ahi tuna salad last night. I had the yakisoba. The hubby had the dynamite. Anyway, the yakisoba was ok but the flavor was heavy on the tamari or something... because the flavor felt unbalanced. My daughter was telling me something was off with her tuna. She asked me to try it and I did. I spit it out. Me thinks it wasn't tuna at all. It was definitely a red fish but it wasn't ahi. Whether management is aware if their ahi was actually ahi or another red fish...not sure but it was definitely wasn't sushi grade ahi. So you are getting a red fish but without the wasabi and other sushi 'additives', it was very obvious that the fish was mislabeled. Hopefully,management is aware and looking into their fish distributor and taking a double-look to make sure they aren't getting the bait and switch because I would hate to see them actually aware they are purchasing a lower grade red fish versus the more expensive ahi tuna. read more

I'll keep this short. If I am going to pay $14 for ONE Sushi roll, I expect the place to serve good food. My sushi was mediocre at best. Salty and (when cooked) overcooked. Service was ok. It seemed that with the blaring pop music and overdressed wait staff, the place was more interested in image then quality food. And I was not a fan of the TVs playing sports everywhere - I would've gone to a sports bar for that. Skip this place for fine sushi. read more

After hearing many good reviews of Sushi Brokers, I decided it was time for me to experience it myself. As I walked in, I was greeted by a charming hostess with a friendly smile on her face. Seconds after being seated, I was greeted by a helpful young man named Evan. He chatted with me for quite awhile trying to help me decide what I was going to order. Later ,I found out he was the GM. He was one of the most helpful servers I have ever had. Evan took his time and didn't just grab my order and run off to another table. I felt very welcomed and comfortable. As I waited for my food, which came out in a very timely manner, I was checked on by multiple servers. It felt very refreshing to know that they took their time to make sure I was satisfied, even though I wasn't their customer. Even the sushi chefs chimed in to make sure I was pleased with my meal. To top it all my food was delectable. My overall experience was excellent. I have been back many times since this. Amazing food, attentive service, and great music made my experience fantastic. Sushi Brokers is definitely my new sushi hot spot. The upbeat atmosphere and the awesome employees are nothing short of excellent! read more