Dominic was absolutely professional in every aspect of the Install very reasonably priced highly…read morerecommend this young man

Had an overheating issue. Due to failing thermal paste. Dominic was able to quickly repaste my…read morelaptop and get me back to enjoying my computer again.

Sam did an excellent job updating my ASUS gaming laptop with a new battery and apps. My laptop was…read morenot working and his recommendation and service got me back up in hours. He is a wealth of information and knowledge in the IT industry and will be my "go to" for IT needs in the future. I highly recommend The ITD Group without reservation.

I recently reached out to Sam regarding some concerns I was having with malware/virus issues on a…read morelaptop, and couldn't be more thankful and impressed with his service. Sam was incredibly kind and patient, taking time to explain the process while resolving the issues efficiently. His responsiveness was top-notch, which really helped ease the stress of the situation. I will definitely be using Sam for all of my future IT needs!

I just moved here from CA. I called and left a detailed message of my current issue. I got a call…read moreback within 10 minutes. During the conversation and going over my issues I realized I'm behind on the times on home audio repair shops and how long it's been over. But the gentleman was willing to answer several questions I had. A suggestion was given on how I could solve my issue and with that suggestion it worked. Thank you very much for the time and suggestion. The value of that is huge to me.

Eligible, punctual, and efficient. Fixed our problem, and provided tutorial on how to work the…read moresystem.

Steven did me a solid. great service. will not use anyone else ever again,…read more Very very good at what he does.

My Dell G15 gaming laptop got what is termed "the blue screen of death". My entire life is on that…read morelaptop and I'm dead in the water without it - helpless. Having been an electrical engineer for decades, I tried to fix it myself. I finally gave up and called Surprise Computer. Steve came to my house to help me get my life back. Honestly, I didn't think that anything could be done and that I would have to get a new laptop. But hallelujah, Steve was able to get me back up and running again. I am eternally grateful to him. He is now my go-to guy for anything future laptop issues.

Ross arrived on time. He really had his work cut out 4 him. He spent 2 hours working on desk top,…read morebut he fixed it. Very grateful for his help.

My sons gaming PC decided it didn't want to work after 6 months of use. I needed a fast repair and…read morewent with the Computer Repair King (Ross). He quickly was able to diagnose the problem and get my sons PC back up and running. He was very accommodating, professional and had a great line of communication. I will be using Ross for all my future computer repairs going forward. (I want to note, as I think it's important, my PC was under warrenty but due to urgency I didn't want to go that route. Ross was the first to recommend going through warranty to save money, which speaks volumes, he is honest and has the costumers best interest in mind)

I'm very impressed with how easy it was to work with IStar Services. After trying to mount the tv…read moremyself and feeling extremely overwhelmed, I contacted a few companies and was happy with the pricing and responsiveness with this company. The communication to get scheduled was great. The technician showed up within the agreed upon window and worked so quickly and with great detail. I'll definitely be using this company again!

Will definitely use them again and will definitely recommended them to anyone! Super professional,…read moreclean, and attention to detail. Thanks!

A computer "service person" said that he knows about Canon ImageClass Mf726Cdw Printer and can fix…read moreit too. I purchased this Commercial printer, in 2017, and haven't used it much for my home/office business. My 3-year warranty is now out of range for any repair work. Issue: The unit is making loud squirreling noise while printing. Canon Customer Service referred me to contact SW Business Machines and/or I can replace it for about the same amount of money for this "service person" would be charging me. I called (623) 939-3355 and spoke to the owner where he told me that he can't remember a time where he had to replace the ITV Assembly ($200) as they don't go out. I was using cheaper Replacement INK Cartridges instead of Canons. He told me how to test the machine and to put up with the noise until I replace the cartridges even if it's one at a time. As a business owner myself, I endorse his work ETHICS, HONESTY, and CUSTOMER CARE PRACTICES. Definitely, I'm keeping his information for future needs. He saved me a small fortune. Thank you and KUDOS!

I found this company when I was having an error message show up on my Canon printer. After all of…read morethe online troubleshooting, it told me that I needed to contact an authorized Canon service center -- I was surprised to find there were only 2 in the Phoenix area...and luckily, this one was close to me! I called and was thrilled to have a human being answer the phone! He was very helpful and answered all of my questions about service fees and possible charges -- I said I would think about it (it was just $25 for the diagnostics, but I know oftentimes it's cheaper to just buy a new one than have one fixed...and he agreed!). I decided to take it in to them anyway and see what was wrong. I was greeted by Grant when I went in and he was extremely understanding and helpful -- said he would check it out and get back to me the next day (it was about 4:15 pm) --- I was very surprised to get a phone call later that evening from him -- he said he was working late and went ahead and looked at my printer. Unfortunately, it was bad news...the part and labor would run about $125...pretty close to the cost of a new printer. I said I would think about it and get back to him. He understood and even gave me suggestions of places to look for new printers! I decided to purchase a new one...but was allowed to go back to the store to get the ink cartridges out of my old printer! A nice savings as I didn't have to buy new ones right away! It was just very refreshing to find a small business still ran on honesty and customer service! I feel bad for not spending more than $25 there...but should I ever need printer repair (or other business machine) services again, I'll definitely be back!

Roger was very knowledgeable and did an extremely nice job on my home theater system in the house…read more Gave me the best prices on the parts and his recommendations were spot on.

I had Roger install a Sonos surround sound system and multiple TVs in my home. I explained to Roger…read morethat I am very particular with the quality of the sound so when it came to choosing the proper speakers, Roger provided me with multiple high end options that were a perfect fit for my audio taste. He did not just try to sell me on whatever speakers he had available - he took the extra step of searching for speakers with specs that would provide the optimal listening experience. He was able to set up the speakers in my home so that it's a user friendly experience, allowing me to control the sound and music in all of the different rooms. He figured out all of the wiring, installation, and wall mounting. It has been over a year and a half since he did the work, and everything still functions perfectly. I look forward to working with him on my next project very soon.