Matt is very responsive and did a great job on a 3d print project box. Really fast for a good…read moreprice which helped keep the project moving. Thanks

I asked Matt to 3d print an item for me. Not only did he print it at a cost effective price, he…read morealso made changes as requested. Definitely recommend.

B11 Tech Solutions specializes in connectivity issues. Jhonata at B11 solved two different problems…read morefor me in 2025. First, he did trouble shooting on internal phone wiring problem (static, dropped calls) that Comcast refused to deal with. He checked all the wiring and devices and found the problem (bad wires) and fixed it. Has been working great since then. Given how well he did with the wiring issue, I asked Jhonata to tackle problems I was having with home WiFi. Some computers and printers/scanners were not being "recognized" on WiFi or were inconsistent. This was driving me nuts and made the WiFi next to useless for file sharing and printing. Jhonata did a deep dive on my systems and connections, even taking one computer to the B11 lab for analysis, scrubbing, and reinstallation of files and apps. He did not quit until he had diagnosed and resolved all the problems. He ended up installing a new mesh router and some new high-speed cables, and removing Norton 360, which was the source of many of the blocking issues. The computers, printers/scanners, and WiFi are working great, now. And the speed of the system is amazing. I cannot recommend B11 Tech Solutions enough. Jhonata is deeply knowledgeable about technology and just loves it. He pursues a problem until he finds a solution, no matter how complex. He is easy to work with and communicates clearly some pretty technical stuff. He included a description of the problems and solutions with the final invoice. Superb service!

Our laptop recently received a pretty good bump and wouldn't power up. My wife dropped it off and…read morepaid $45 to have it looked at. They said it was a motherboard issue and that a hairline crack was found. Our options would be to pay $250 for a new motherboard or $115 to have the hard drive backed up onto a thumb drive. My reply... No way! I took it apart myself and found 4 ribbons disconnected. When they reassembled the laptop, these were left off. I know this because I had opened it myself before taking it to the "professionals" for a diagnosis. I pulled everything apart and reassembled it, connected the battery and voila, it works. In fact, this review is being typed on the same machine that just a few hours ago needed a new motherboard. I inspected the motherboard on both sides looking for this "hairline" fracture, but found nothing. My opinion is that they either know nothing or tried to deceive us. I'll never trust them for technical help. They have lost any possibility of future business and I'll be sure to steer others away.

DO NOT....I repeat DO NOT GO TO OLSON TECH COMPUTERS!!!…read morethat's the short story, want my full experience read on :) Day 1: I dropped off my computer with Nick on a Tuesday afternoon. Nick told me it would cost $75 for a virus wipe. he said "ill give you a call tomorrow and let you know what's going on with it but we should have it back to you within 2 days." Day 2: 5:30 came and I hadn't heard yet so I decided to give them a call to see what they have found out. No answer on either line so left a voicemail. Day 3: call and leave yet another voicemail at 10:30am. and call again at 5:00pm but don't leave a voicemail this time. Day 4: call yet again and no answer, I call a friend of mine and she was driving by the shop anyways so when she saw the open sign was on she stopped in for me. Nicks mom was at the counter and I was told she went to the back and was not able to locate the computer because there where "so many back there" but she would leave a message for Nick. Day 5: I receive a call from this same woman in the evening and she tells me the computer has been located and I would receive a call to pick it up tomorrow. GREAT! Day 6: I receive a text from Nick saying that they are working on the computer now but if its not done by 6 tonight that it could be picked up tomorrow AFTERNOON. He also asked if I wanted the windows updated which comes free with the $85 virus removal....WAIT A MINUTE we are well past the 2 days originally told and you are now $10 over what was originally quoted?!? I was not a happy girl so I called him on the phone directly to clear up the confusion. He told me "fine ill do the $75 PLUS tax!"...okay no problem...Also I asked why I haven't received any calls back and now it may be another day or two before it was finished and he instantly got furious with me and said "DO YOU WANT US TO FIX UR COMPUTER OR NOT! OTHERWISE COME PICK IT UP" every time I tried to speak he would cut me off and ask the same question. I eventually told him i would come pick it up today. Sure enough the computer was never once turned on or worked on and he was unwilling to tell me what all the misleading info was about. He seemed stressed and in my opinion does not seem like the kind of person that can deal with stress or ANY kind of pressure. Sure he may have been busy....but if you give a customer a deadline and you are unable to stick to that give them a call or better yet answer there voicemail messages. i called Tech Mob in Snohomish and sure they are more expensive but where so kind and understanding of my now emergent need of having a working desktop. i drop it off in the morning and they promised to CALL if any plans change and a day to pick it up. Now why couldn't i have the same respect of communication? i understand things can get busy but i would have appreciated the update, not feeling ignored, and feel my computer is lost in the back somewhere. This shop owner has terrible customer service skills in my opinion and yelling at ur customers over the phone is not gonna get you referrals.

I've used Network Fixes who should be known as Puget Sound Computer Help three times and been…read moreextremely pleased with the results. I've recommended them to five of my clients that I set up, review, and train in QuickBooks and Quicken and several of my friends. The first was for help with setting up a wireless network for my laptop PC and devices to access. Bruce Miller, the owner showed me how to make sure that mine wasn't competing with the signal strength with other nearby networks. Which happened to be the case. What I learned from that experience I was able to use to set up my parents network. The second was when I mentioned to him a few months later how tired I was of seeing ads pushed to me on my computer. He showed me how to download and install a host file and reduced my annoying banner ads by 95%. The interesting thing was that my computer is now operating faster because it doesn't have all that ad cluttered bandwidth to process. I was also able to test this when I went to my parents in France and used their ancient Wireless G Apple network without the ads. A third time was when I was wanted to set up dedicated phone lines for my QuickBooks and Quicken set up, review, training, and troubleshooting business in Seattle. He told me about an affordable device on Amazon that uses the Internet, helped me buy it, sign up for a very inexpensive monthly charge ($1.49 a month and 2 cents? a minute, much less than having Century Link or Comcast), and configure the lines. Now when line 1 rings, I know it is from my Craig's List ads and for line 2, I know the call is from someone who saw my profile on Yelp (rhymes with whelp). Using these lines has improved my marketing. So when I have questions about upgrading my computers, networks, what to buy, and what to avoid, he is my reliable go to guy.

LOuis takes care of our computers since years and is available when you have a problem, either by…read morephone or in person.

David was professional and quick to schedule a convenient time to handle our tech issues. He…read moreprovided a thorough assessment and explained everything in a way that was easy for us to understand, which is not always the case when dealing with tech issues. We liked that he can come to our office or help us remotely, depending on what we need. He's helped us with upgrading hardware, updating software, a server backup solution, and Microsoft Outlook challenges. We highly recommend David at NW Computer Services to any business, especially those in real estate like us, who rely on technology for daily operations. His expertise and reliability make him our go-to "IT guy." 5-star service!

I highly recommend CI Tech LLC for their recent surveillance camera system installation to monitor…read moremy home's perimeter and key entryways. I discovered CI Tech LLC online and verified their credentials using the Washington state contractor lookup tool. Additionally, I reviewed feedback on Google My Business and Yelp for further assurance. I contacted the company's owner, Aiden Won, through their website's contact page. Aiden responded within 48 hours, which I found acceptable. We arranged a meeting at my house for Aiden to assess the installation logistics and options. He asked me to consider potential camera placements beforehand. During our first meeting, Aiden's thorough assessment of my home for potential security system setups was impressive. He examined every angle and placement possibility, demonstrating his commitment to understanding the project. After Aiden's initial visit, we maintained consistent communication. Aiden was not only flexible when I suggested an alternate location for the NVR, but also provided valuable input on the system setup, demonstrating his dedication to meeting my needs. On installation day, Aiden and his colleague Michael arrived punctually at 10:30 a.m. and worked diligently until 8 p.m. They were friendly and sought my opinion on camera placement and other preferences. When unpacking the cameras, Aiden realized that his supplier had forgotten to include brackets for two cameras. He also encountered some software issues that required manufacturer support. Aiden devised a plan B to resolve these issues and assured me he would return to install the final components once the parts arrived. Two days later, with the necessary parts in hand, Aiden and Michael returned to complete the installation. They worked from 2:30 to 7 p.m. They adjusted the doorbell camera angle as requested. Aiden also addressed software and camera issues, optimizing the system settings. After setup, he ensured all cameras were correctly positioned and provided detailed instructions on managing and maintaining the system. It was clear that Aiden and Michael placed high demands on themselves to deliver quality work, which was very reassuring for me. I am extremely satisfied with the surveillance system that Aiden and Michael installed. The entire experience, from design to installation, was seamless. The software, monitoring screen, and cameras are functioning superbly. Aiden took additional time to educate me on the software and how I could best maintain the system so it will last for a long time. I highly recommend considering CI Tech LLC for your future home or business projects. Working with Aiden was effortless from start to finish. He made designing the system, choosing products, and deciding on camera placement straightforward and stress-free. I am very pleased with the installed system and reassured by Aiden's commitment to providing ongoing support and assistance with future upgrades if needed. CI Tech LLC is a dependable and customer-friendly choice for home technology projects. I believe you will be very satisfied with their work and outstanding customer care, as I have!

Super impressed! CI Tech did an excellent job adding ethernet ports to various rooms throughout my…read morehouse. Very clean install, professionally done, and their attention to detail was absolutely fantastic. Highly recommended!

Solid Apple Computer support. Front desk staff are very knowledgeable and courteous. This is the…read moreplace to go for all Mac service and support!