Cancel

    Open app

    Search

    Superior Pool Products

    4.0 (1 review)
    Closed 6:00 am - 4:00 pm

    Superior Pool Products Photos

    You might also consider

    Recommended Reviews - Superior Pool Products

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - Superior Pool Products

    You might also consider

    Verify this business for free

    People searched for Hot Tub & Pool 2,688 times last month within 15 miles of this business.

    Verify this business

    Custom Spas Direct - 14' swim spa

    Custom Spas Direct

    4.8(49 reviews)
    4.9 mi
    $

    We worked with Jim from Custom Spas Direct a few years ago to get a brand new, 6 seater hot tub for…read moreour new house and we were super happy with our purchase! Not only did they give us a fair price on a Vita Spas Envie but they also financed it for us at 0% interest. We've now had this tub now for many years and have made so many memories with our friends in the backyard and gained relief for our sore muscles since our purchase in 2022! Thank you! Highly recommend Custom Spas Direct in Upland! Check them out!

    During my research process, I read numerous online postings advising that a nearby, trustworthy…read moredealer is the most important aspect when buying a hot tub. Although I was about to purchase a hot tub from a large, well known dealer in Corona, I decided to look at Custom Spas Direct, which has good online reviews and happens to be very close to our house. I'm glad I did. I was not familiar with the Vita spa brand that Custom Spas Direct sells. There's very little information available online. After doing some digging, I determined that Vita is a decent, mid-range spa with competitive pricing. Nothing fancy, but it's built with good components from companies like Balboa Water Group. Dealing with Custom Spas Direct has been fantastic. It's a small company and we interacted directly with Jim Galpin, the owner. Jim is a straightforward guy and he was very helpful in choosing a spa. Since I was unfamiliar with Vita, I had a lot of questions and he patiently answered all of them. He quickly responded whenever I sent him a text with a question or request. After the purchase, he was super flexible with regard to delivery, setup timing, coordinating with the electrician's schedule, etc. The delivery and setup was quick and well done. The installer did a good job answering all of my questions. We've had the spa six months and have had a couple of minor issues. One was probably due to user error on my part and the other was not. In both cases, Jim responded to my texts immediately and quickly resolved my issue, even during a holiday week. I'm so glad I purchased from a local dealer that provides such fantastic service after the sale. I'm sure a larger dealer would not have given us the same treatment. Thanks Jim! Five stars!

    Photos
    Custom Spas Direct - Spa with Covana cover

    Spa with Covana cover

    Custom Spas Direct - Deck wrapped around spa

    Deck wrapped around spa

    Custom Spas Direct - Outside surround, stairs, cover and lift.

    See all

    Outside surround, stairs, cover and lift.

    Life Spas - Cracked

    Life Spas

    2.5(26 reviews)
    4.9 mi
    $$$$

    Warning when you set the meeting up with the sales rep you'll be walking into a HIGH pressure sales…read morepitch. They'll probably give you a song and dance about how they're moving and need to get rid of stock. Then they'll sit you throw a lengthy disingenuous PowerPoint presentation aimed at making you think their spas are really better than the name brands. It felt very similar to a time share presentation. My meeting with the sales rep was not a positive experience. I felt extremely pressured to buy right then and was "purposely" mislead by their very questionable sales tactics and half truths. Do your homework and compare "all" the options as a deal may not be a deal after all. I toned down the wording from my original review after I was contacted by the sales rep in question. I personally would NEVER do business with this company. Update. I was originally "tricked" into making an appointment by the lady answering the phone, I was told that "they were moving and had to get rid of stock at blow out prices. I was told that "I needed to get in right away". Next week might be too late. That was back in September of 2015. I quickly realized that I was suckered into a hard sell / high pressure environment and was being mislead, as was apparent by my above review. So they're still here, my review should be a big red flag of the honesty of this establishment. If they want this review to go away, they could simply move, like I was told they were and this review would disappear as it was written for their old address.

    spa was good. the follow up customer service was very poor. A lot of stone walling…read more I will not do business with this company again

    Photos
    Life Spas
    Life Spas
    Life Spas

    See all

    JJ's Pool Supply Service - Deck-Oseal

    JJ's Pool Supply Service

    2.3(11 reviews)
    2.4 mi

    I am a landlord for multiple properties in the northern Fontana and Rancho Cucamonga areas. I live…read moreout of state and needed a reliable pool service with extensive education, knowledge, and great communications. I hired JJ Pool Supply back in 2016. The first couple of years were great. Johanna helped us convert our pool to a salt water system and did major renovations with the pool such as replastered and replaced the tiles. For the most part, Johanna communicated well with me and my then tenants. She made sure to get my consent as a landlord before proceeding with any complaints from the tenants. There was a small period between 2019-2020 when we left Johanna to try another company due to financial difficulties not being able to afford Johanna's rate. That was a mistake because the other company messed up our salt water chemicals forcing us to go back to Johanna. I am rating her a 3-star because although Johanna's communication was her strongest quality, her lack of precise diagnostic ability almost costs us 2k-4k repair quoted by Johanna regarding a Jacuzzi heater issue. Thankfully, we got a second opinion from our home warranty insurance and was told that the only issue was that one of the valve was accidently shut off which must have happened during the major renovations. Other things that bothered me was that Johanna does not do pool maintenance during windy or rainy days. One time our service date landed on a windy day. Her team checked the chemicals and did the best they can to clean but it was too windy and they had to call it a day (understandable). My new tenants notified me that the pool was still very dirty (as expected) and was complaining because they were hosting a pool party super bowl event and was expecting several guest to use the pool. When I called Johanna to request to come back to finish the maintenance cleaning for that week, she advised me that it would have cost me a service call of $95. Unfortunately, we are not currently with JJ's Pool Supply. However, we appreciated her service to us for many years. Best of luck!

    Great job remodeling our pool but the aftercare and pool maintenance/service is sub-par. The…read moreoffice is non-responsive to requests and field staff doesn't show up when scheduled. Our spa is turning green and the only thing they have done in 2 weeks is cash my check. Would not recommend!!!!!

    Photos
    JJ's Pool Supply Service - Clear Pool after pic

    Clear Pool after pic

    JJ's Pool Supply Service - Re-plaster new steps after pic

    Re-plaster new steps after pic

    JJ's Pool Supply Service - Check out our tile display at the store

    See all

    Check out our tile display at the store

    Superior Pool Products - hottubandpool - Updated May 2026

    Loading...
    Loading...
    Loading...