We worked with Jim from Custom Spas Direct a few years ago to get a brand new, 6 seater hot tub for…read moreour new house and we were super happy with our purchase! Not only did they give us a fair price on a Vita Spas Envie but they also financed it for us at 0% interest. We've now had this tub now for many years and have made so many memories with our friends in the backyard and gained relief for our sore muscles since our purchase in 2022! Thank you! Highly recommend Custom Spas Direct in Upland! Check them out!

During my research process, I read numerous online postings advising that a nearby, trustworthy…read moredealer is the most important aspect when buying a hot tub. Although I was about to purchase a hot tub from a large, well known dealer in Corona, I decided to look at Custom Spas Direct, which has good online reviews and happens to be very close to our house. I'm glad I did. I was not familiar with the Vita spa brand that Custom Spas Direct sells. There's very little information available online. After doing some digging, I determined that Vita is a decent, mid-range spa with competitive pricing. Nothing fancy, but it's built with good components from companies like Balboa Water Group. Dealing with Custom Spas Direct has been fantastic. It's a small company and we interacted directly with Jim Galpin, the owner. Jim is a straightforward guy and he was very helpful in choosing a spa. Since I was unfamiliar with Vita, I had a lot of questions and he patiently answered all of them. He quickly responded whenever I sent him a text with a question or request. After the purchase, he was super flexible with regard to delivery, setup timing, coordinating with the electrician's schedule, etc. The delivery and setup was quick and well done. The installer did a good job answering all of my questions. We've had the spa six months and have had a couple of minor issues. One was probably due to user error on my part and the other was not. In both cases, Jim responded to my texts immediately and quickly resolved my issue, even during a holiday week. I'm so glad I purchased from a local dealer that provides such fantastic service after the sale. I'm sure a larger dealer would not have given us the same treatment. Thanks Jim! Five stars!

Best decision I have made was calling David at trinity custom pools. He was very friendly thorough…read moreand made sure all of my questions were answered and needs were met. David was in communication with me every step of the way making the process smooth. His pricing beat out the competitors that I got quotes from and the work speaks for itself. My pool went from looking horrible to looking amazing. The overall process did not take long. I will highly recommend David and his crew to anyone who needs work on there pool.

My pool looks amazing. Tiles and pebbles look beautiful and the pool has greatly improved so I…read moredon't worry about cracks. They also replaced pool pump and other sections without any problems. Service looked a lot to me but they were very quick.

I started off good with Ralph the owner seemed like a good guy wanting to work with me and the…read moresystem itself appears to be working . The main issue was his follow through once he got paid. I had a balance due which I was going to pay once he resolved an issue with the pool and spa light which he provided an update and agreed to his response. I then had issues with my jacuzzi the water level kept emptying. He said it's a simple fix I'll take care of it he changed out a $30 part he did not charge me for. He said let me know if it works to see what can be done. I told him the following day it didn't he then started to say not sure what to say it was low before we stated. He then sent me pictures to show it was already existing. None of this was said before he agreed to the job and which I assume he would let me know and put in writing if it was existing. I was surprised to his response and said ok, I then told him the water level was low however not empty. His response was to continue to send pictures to try to prove he has nothing to do with it. I told him not blaming you just need it fixed and a solution. I even sent him an easy fixes on YouTube to hope he would offer to check it to stand behind his work. His response was another picture of my jacuzzi saying you have cracks in the plaster you should fix that try to call someone that does plaster repair. I explained never had that issue before and just want it resolved. I thanked him hoping again he would stand behind his self states customer satisfaction that he says. I asked for my final receipt showing paid in full he then sent me a text with receipt and I asked him for an email of it and have not heard from him since. Again started off good the pool equipment itself looks fine just hard to understand how someone will not come and check work related to what they were working on. Again this was not a cheap investment. Not satisfied would not recommend. Hope He sees this and rethinks and at least offers to properly check the system.

This is possibly the worse pool service in the desert. They are not truthful regarding their…read moreservice appointments. We have video cameras in the pool area and have proof they were no there when they said they were. Every time we called and questioned them the owner 'played dumb'. For the past several months the pool has been green and yet they continued to bill us and said that it was taken care of. When I called today to terminate our service the owner was rude and hung up on me. Not a way to run a business.

Was charged $540 to change 2 sensors on the pool heater. Im not aware if this is standard but it's…read morewhat I was charged. Initial response to my inquiry said $100-$300.

Had some significant calcium build up which I needed to finally get cleaned up for an upcoming pool…read moreparty. Mario was the first to respond and provided fair and transparent pricing. He was responsive to messages, showed up as committed and got the job done to my satisfaction. I will definitely reach out again for future pool service needs.

John is knowledgeable, experienced and efficient. He repaired the pool heater when other services…read moresaid we needed to replace it. John is honest and honesty goes a long way!

Evan was very helpful and explained to me what the possible problems were and fixed it. Evan was…read morevery professional and efficient. Jake V

We only visited one spa showroom. Golden Spas surpassed our expectations. We found exactly the…read morebest option for our home. Mark even came to make sure that everything was prepared for a perfect set up. Mary was there to coordinate the delivery, the placement, the set up. Mark, when seeing that gray would be better color than the brown, switched it out for us with no additional charge. We wish we had done this much sooner. We highly recommend this company. They can coordinate everything and provide a high quality jacuzzi.

This is an amazing company. They are very professional and complete. The gentleman worked very fast…read moreand Mary was very clear on operation of the equipment. Very Nice People. I will recommend this business to anyone looking for a Quality Spa at a very reasonable price. We went to several other spa places. Nobody even came close to Golden Spa's Inc.

WOW!!!!! What a journey but at the end we got the pool of our dreams! From the moment Tyler came by…read moreto give us his ideas and spray painted our backyard, to the dig, demolition, cement, tiling, etc!!!! We even had a moment of "did we make a mistake?" No, we made the right choice including hiring our pool builders. We love that this is their expertise and they knew exactly what they were doing. We now have a beautiful pool, jacuzzi and landing all in one! Our home now truly feels like our castle! A total recommend

From the owner: Swimming pool contractor In Riverside, California.read more

​If you are looking for a pool builder that combines master-level craftsmanship with honest and…read morereasonable pricing, then FM Pool Construction is the way to go. I've dealt with many contractors over the years, and I can honestly say this was the most hassle-free and rewarding contracted project I've ever managed. After 22 years my pool needed to be replastered and all the equipment replaced. From the start it was clear FM paid close attention to every detail and made sure I was well informed and had all my questions answered before making final decisions. At every step and stage of the restoration I was given the pros and cons and advice when I needed it. It was reassuring to have a discussion on previous and emerging trends in styles, colors, and equipment. It helps that FM has been around for a long time. They know what has and has not worked. From the precision of the tile alignment to the beauty of the stone and glass pebbled surface, every part of our pool displays quality and craftsmanship. ​FM provided a fair, competitive price that didn't sacrifice quality. I know there are higher end ways to go but I now feel like I have a "luxury" pool for an incredible price. There were no hidden fees or surprises mid-build. The crew showed up when they said they would, kept the site as clean as possible, and kept me updated through every phase. ​ ​It's rare to find a company that actually delivers on its promises, but I feel FM exceeded what they said they would do. ​If you want the job done right the first time without breaking the bank, give them a call. You won't regret it!

Fernando came out for a consultation (end of March), he said he'd have a design and quote for us…read morewithin a week. After not hearing back from him, I waited a couple days and followed up. He said we were second in line and he'd have it to us no later than Thursday. Unfortunately, nothing came through. By Monday, I reached out again to check if the quote may have been sent to the wrong email, but never received a response. At this point, we decided to pass, as the lack communication was disappointing.

My go to place for irrigation supplies. Very helpful staff too. Great tools, great selection.read more

Love love the customer service here. Brandon was extremely helpful and made the parts search easy.read more