I brought my pump and filter to Chris at this location and he was very professional, knowledgeable…read moreand helpful. He told me up front what he could do for me and gave me options. He explained what he could do to repair my unit and also have me options to replace my unit if the repair didn't work. He was honest and more than fair in his pricing. If you need any type of pump and filter repair this is the man Chris the store manager at the Rialto leslie pool supply. Fontana leslie pool supply wouldn't do anything to assist me but told me to contact other leslie pools they might be able to help. Thank God I found Chris. He's amazing. I will be doing all my pool needs with him even though he's 17 miles further than my local leslie pools. Thank you Chris. God bless

Chris was really helpful. Very knowledgable and got me the right products for my pool and spa.read more

We worked with Jim from Custom Spas Direct a few years ago to get a brand new, 6 seater hot tub for…read moreour new house and we were super happy with our purchase! Not only did they give us a fair price on a Vita Spas Envie but they also financed it for us at 0% interest. We've now had this tub now for many years and have made so many memories with our friends in the backyard and gained relief for our sore muscles since our purchase in 2022! Thank you! Highly recommend Custom Spas Direct in Upland! Check them out!

During my research process, I read numerous online postings advising that a nearby, trustworthy…read moredealer is the most important aspect when buying a hot tub. Although I was about to purchase a hot tub from a large, well known dealer in Corona, I decided to look at Custom Spas Direct, which has good online reviews and happens to be very close to our house. I'm glad I did. I was not familiar with the Vita spa brand that Custom Spas Direct sells. There's very little information available online. After doing some digging, I determined that Vita is a decent, mid-range spa with competitive pricing. Nothing fancy, but it's built with good components from companies like Balboa Water Group. Dealing with Custom Spas Direct has been fantastic. It's a small company and we interacted directly with Jim Galpin, the owner. Jim is a straightforward guy and he was very helpful in choosing a spa. Since I was unfamiliar with Vita, I had a lot of questions and he patiently answered all of them. He quickly responded whenever I sent him a text with a question or request. After the purchase, he was super flexible with regard to delivery, setup timing, coordinating with the electrician's schedule, etc. The delivery and setup was quick and well done. The installer did a good job answering all of my questions. We've had the spa six months and have had a couple of minor issues. One was probably due to user error on my part and the other was not. In both cases, Jim responded to my texts immediately and quickly resolved my issue, even during a holiday week. I'm so glad I purchased from a local dealer that provides such fantastic service after the sale. I'm sure a larger dealer would not have given us the same treatment. Thanks Jim! Five stars!

Charles was Very helpful and knowledgeable and knew exactly what I needed for my pool and…read moresituation. Great quality products , will be returning soon

I recently bought a vacation cabin in Big Bear Lake and knew I wanted to add a hot tub to make the…read moreexperience even more special. After researching spa retailers in and around Big Bear, I didn't find much selection--until I came across Secard Pools in San Bernardino, and I'm so glad I did! I worked with Charles, who was incredibly knowledgeable and helpful. He really took the time to understand what I needed and helped me choose the perfect hot tub based on performance, durability, and how it would handle the mountain weather. I ended up upgrading a few features, and I couldn't be happier with the result. The delivery process was flawless, and the spa was set up perfectly. It's been several months since the purchase, and I still call occasionally with questions--Charles is always happy to help and never rushes the conversation. I absolutely love my hot tub, and I highly recommend Secard Pools--and especially Charles--if you're looking for quality, great customer service, and a seamless buying experience.

My pool was in desperate need of some TLC. These guys came out the same day and have already turned…read moremy pool from green to sparkling blue! I have hired them for monthly service moving forward and will update after some time. If you are looking for routine service, I would give these guys a call!

They did a great job for a very reasonable price doing a one time clean of our dirty pool and…read morefilters. We hired them for regular cleaning service as well!

Great value. Very professional team. Good communication for all steps of the process Fast with…read morequality

JR swimming pools and spas has done plenty of my projects, always been on time and carried…read morethemselves with professionalism and commitment to excellence! If you in the market for pool remodeling or new construction, I would definitely give them a call!

Dave and his crew are amazing! we had a very tight deadline for our new pool and they pulled it…read moreoff! They turned our bland pool into a luxury resort! Quick responses to calls and texts! Dave was not present during each day of the build but was easily accessible for all communication. Trust their vision! The crew working in our back yard was polite and professional. Amazing work for an amazing price! Other companies were not willing to counter offer after they heard the price Trinity pools gave us!

Best decision I have made was calling David at trinity custom pools. He was very friendly thorough…read moreand made sure all of my questions were answered and needs were met. David was in communication with me every step of the way making the process smooth. His pricing beat out the competitors that I got quotes from and the work speaks for itself. My pool went from looking horrible to looking amazing. The overall process did not take long. I will highly recommend David and his crew to anyone who needs work on there pool.

I have been waiting since June 2 to use my pool. Eddy opened it but didn't start the pump. When…read more I started the pump I asked if I turned the handle 90 or 180 degrees. Eddy confirmed that 90 degrees was correct. This ran the pump dry after about 2 minutes.. He later said he was driving and didn't read my text message. Eddy would not answer questions about the pump and I tried to get someone to look at it. If Eddy would have come back he could have told me the pump was irreplaceable. About a month later he did tell me this. Eddy suggested a new pump and installed it. He made me find an electrician. Once turned on the variable speed pump started shutting off intermittently. Eddy blamed the electrical but said he does not know anything about electrical. He just plumbs in the pump. He said he would get a replacement. After 3 more weeks of not receiving the promised a new pump. Over and over he does not show up. (Three times this week) I feel like I have wasted money for almost 3 months. I have yet to be able to use my pool and it is getting too late in the season to heat with solar. Since I can't circulate water Eddy offered to clean my pool for my birthday in July. He didn't show up or call (as usual).. My pool has yet to n e e vacuumed and I can't put the cover on when not circulating. I was thrilled with the pool plastering job done by Rubin. t Eddys pool service is not dependable or communicative. After 12 weeks I have a non working pool and have no idea when the non working pump will be replaced. According to Eddy that was going to be 3 weeks ago after the first pump failed. Eddy is OK at opening and closing but often doesn't call or show if his plans change. I have wasted money on pool support this year even after purchasing an expensive non working replacement pump. Use the pool plastering service but be cautious about expecting service or communication from Eddys pool service for ongoing support.

I've been using Ruben's Pool for my home saltwater pool. Amazing service and great folks!!read more

Well initial work was fabulous but unfortunately they don't stand behind the work. We told them…read morefrom day one there were several spots they missed with the pebble Tech surface and I receive endless promises from Omar that he will fix it. It has NEVER been fixed. The tiles he installed are falling off. Omar screens his calls and will not answer or return calls after the job is done. I called from a different number and surprise! He answered! Of course I was promised he would come and fix the issue and still nothing.

Omar and the entire BluePoint Pools team did an amazing job from start to finish on our front yard…read moreproject. From the initial quote to the design process and all the way through completion, they were professional, attentive, and extremely easy to work with. Uriel did an incredible job keeping everything organized and moving smoothly. I highly recommend BluePoint Pools their quality, communication, and craftsmanship truly stand out.

Reached out to replace a color logic pool light. Great communication, quick service and reasonable…read moreprice. Very happy with the outcome.

Used Charles to reprogram my computer and install a scupper on my spillway to help with calcium…read moredeposits. He reprogrammed my spillway so it can toggle on and off from my phone to help with calcium and the pool still filters when the spillway is off and honesty the way he programmed the pool Is cleaner than ever before and it's finally running properly.

I live in Las vegas and we have no vinyl pool companies here in Las Vegas to do any kind of repairs…read moreor weekly service . In 2018 we needed to replace our vinyl and had found out Our only choice was to search out for someone in California. We had contacted a Pool company in California that passed our information on to Desantos's vinyl Pools, that we were in need of replacing our vinyl Danny had contacted me and we had set up an appointment for them to come out to Las Vegas. they replaced My vinyl and gave me excellent professional service. Due to poor knowledge of the Pool company / guy I hired to service my Pool weekly ,My vinyl did not last very long. Fall of 2025 I had gone out to California and met up again with Danny from De santos Vinyl Pools to once again replace my vinyl. Danny and Sergio have given us wonderful Service. They have been very helpful by text messages, phone calls and also home visits when they are in town. I highly recommend this family for your Vinyl Pools. Mahalo De Santos Vinyl pools

Had our pool liner replaced in 2021. In the beginning they were very professional and very…read moretentative to our needs. Price was comparable to other companies. After a year. Due to the rainstorm, our liner had popped out of track and called them to have the liner put back in place. Called the first time. They had told us they will check their schedule to come and never got a response. Called again. Left messages and no response. All is good and responsive when they have our business but terrible customer services after. Staying responsive after is more important for future recommendations or for us to use them again.