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    BluePoint Pools

    4.1 (38 reviews)
    Closed 8:00 am - 6:00 pm

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    Response time

    1 week

    Response rate

    35%

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    Services - BluePoint Pools

    Construction design services

    New structure construction

    Pool installation

    3 More Services

    Pool remodeling

    Pool repair

    Remodeling

    BluePoint Pools Photos

    Recommended Reviews - BluePoint Pools

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    Reviews With Photos

    Tile fell off on jacuzzi overspill

    Blue points response is that my Review was unfair because they built this pool for the prior homeowner. Defective construction is defective construction regardless of who it was built for. For the record this pool was less than a year old when I purchased the home. Stay away from them as I will now have to resolve this through the courts they refuse to do anything about this defective pool which they built. I will be filing a complaint there construction license as well.

    Pool and concrete done by Blue Point
    Angela M.

    Omar was super friendly, professional, and flexible. We got what we wanted for our back yard at a good price with quality work. Would highly recommend.

    He finally decides to text me after the Yelp review!  Still didn't answer my questions
    Meshell D.

    My real estate asset mgr and I have been reaching out to Bluepoint pools for over 2 months now and have yet to receive an email response. We totally understand that due to Covid -19, there have been some changes and things may be slow now. With that said, does that mean the warranty on our pool is now void? Does that mean our 90K investment is at risk? Are you trying to dodge us until our warranty period is up? And after you didn't even finish the job/repairs last summer? After Omar lies to other contractors & landscapers about my character as well as posted a nasty, defamatory unprofessional response on yelp, to my initial complaint, are you still acting unethically? Do you realize that I have the evidence and resources to sue you -and win - if I chose too? I'm sure you don't want that and neither do I. You know that I have a child with a major disability and this pool was for him. You also know that I am a single mom & full time nursing student, so my time at this point is extremely limited and thus, the ONLY reason why I did not purse the defamation lawsuit. Now, you are providing yet another reason to bring this to court. You need to respond ASAP! Your email is still working, I assume. We need the tiles fixed that broke off and this dangerous table you suggested we have installed, removed. The company that will remove the table needs information from you immediately so that they can start the work. Please, I hope that you can one day have the desire to do what's right and ethical before AND after you take someone's money. If I have any questions about our pool I am extremely concerned that you will not address any of them! Who wants to have a pool installed by a company and then in the future that customer can't get any questions about their own pool answered because the builder wont respond? I THINK NO ONE! Keep that in mind if you decide to use them. Will they complete all aspects of your agreed upon project and will they be available for you after your pool is installed for your warranty repairs or any questions that you may have.

    Omar's last text to me 10/24/19.
    Orlando V.

    Meshell D your review Is spot on. 1st-off EVERYTHING with Omar has to be in DETAILED writing, His word is no good. 2nd-make sure he list everything that's included and every option that is not included. This way it's in writing... I learned this when I did not get AUTO-FIL, but At signing Omar told us it was part of the "FULLY AUTOMATED PACKAGE" 3rd is to get EXACT details of what's going to be COMPLETED before each payment is due. He begged me for the last progress payment before my equipment was completely installed/ or even had water in my pool. Before I start, blue points workers were good workers when they showed up. Signed w Omar 6/11/19. Omar told us 3 months for completion of our project. Said his workers would be at our house everyday including weekends and holidays to get it completed asap. They only showed up 1 MAYBE 2 days a week. Never showed up when he said they were. Omar Ignored all of our concerns.. only answered his phone and text to his convenience. This is where my project stands today: *pool is losing 1" of water a day, this is after Omar found a crack in the mini pebble tech and tried to repair it himself. Omar hired a leak detection on 9/26/19. They showed up 10/8/19 couldn't complete the inspection cuz they forgot their wet suit. Then canceled once after the rescheduled appointment and rescheduled for 11/7/19. Have not received any kind of report from the leak detection. (6 weeks to complete a leak inspection ) *I have 19 cracks in my concrete pool deck not including the 2 in the driveway that bluepoint also poured.. concrete was poured in August 2019. my concern is the leak is saturating the soil and creating foundation problems.. Omar laughs *faulty spa light. Hayward came out to repair but couldn't because the mini pebble tech is covering the light/lights. Liability issue. They said the mini pebble has to be chipped out before they can change out the lights.. Omar has not addressed. *ledgerstone that We upgraded to level 4 which is PART of the change order money needs repair cuz it's crooked and cracked on multiple tiles. *no umbrella holder installed in the Baja step as in the contract So quick run down... I seen the inconsistency's early in the project when they were not showing up when they were supposed to and it was very concerning. So me and Omar agreed I could hold on to $5000 for the final payment to insure everything was going to get done Correct.. that was his WORD! *My pool original cost $65,500 +Plus+ *Change orders $2,933 *Total cost of pool and change orders $68,433 *Omar's been PAID $63,500 as 8/21/19... *our balance owed is $4,933 (less then the $5000 we agreed on) and he is still harassing me for payment and job is NOT complete! Omar says he's not addressing these issues until he's paid in full cuz I can't be trusted?! But he's 94% paid... I attached a screen shot of his text on 10/24/19 along with the 19 cracks on 2 month old concrete... Lastly Omar is a GREAT talker. Promises the world. my wife Korina V put a 5 star review on yelp for blue point the day of our signing, trying to help him and his business out and now look where we are.

    We went with the Tahoe color pebble tech and the pictures do even do it justice.

    We could not be happier with our pool remodel. Everyone was extremely friendly and knowledgeable. They addressed all of our questions and possible concerns immediately. Most importantly, the price was excellent and the finished product came out even better than we expected. I could not possibly recommend them more. A+

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    2 years ago

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    3 years ago

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    6 years ago

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    7 years ago

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    2 years ago

    Great experience working with Omar and Yaneli! Will always recommend them. Their quality work and customer service is unmatched!

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    7 years ago

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    Omar B.

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    3 years ago

    Great service, had our pool built, up and running in about 3 months. easy to work with.

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    Omar B.

    Thank you so much for the positive feedback!

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    6 years ago

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    3 years ago

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    5 years ago

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    3 years ago

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    Omar B.

    Thank you Danielle! It is always a pleasure working with you!

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    10 years ago

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    4 years ago

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    7 years ago

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    7 years ago

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    7 years ago

    They were so easy to work with and really helped capture my vision. Definitely recommend!

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    11 years ago

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    9 years ago

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    9 years ago

    Omar and his team are great! Fair pricing and they replastered our pool quickly and did a great job! I would definitely recommend them.

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    Ask the Community - BluePoint Pools

    Review Highlights - BluePoint Pools

    Omar and the entire BluePoint Pools team did an amazing job from start to finish on our front yard project.

    Mentioned in 30 reviews

    Read more highlights

    WestCoast Pool Service and Repair

    WestCoast Pool Service and Repair

    4.8
    (533 reviews)

    We had a great experience working with David and West Coast Pools for our pool project. From start…read moreto finish, everything was completed in a timely manner, and the team was professional, responsive, and easy to work with. As with any large project, there were a few issues that came up along the way. What impressed us most was how quickly and professionally they addressed our concerns. They took the time to make things right and ensured everything was completed to our standards, which we really appreciated. The finished pool looks fantastic, and we're very happy with the end result. Because of our positive experience, we've already referred them to friends and neighbors who are considering pool remodeling of their own. We wouldn't hesitate to recommend them to others looking for quality work and excellent customer service. It's hard to find a company that stands behind its work and truly cares about customer satisfaction, and this team did exactly that.

    David and his team at WestCoast Pool Service and Repair were great to work with. They were…read moreprofessional, on time, and always checked in when arriving at my house, which I really appreciated. I had them do an acid wash, replace my pool and spa lights, clean the tile, and repair a small concrete patch. Everything turned out great and the whole process was smooth from start to finish. It's not always easy finding reliable pool service, but these guys delivered. I wouldn't hesitate to use them again and would definitely recommend them to anyone needing pool work done.

    Premier Pools & Spas - Inland Empire

    Premier Pools & Spas - Inland Empire

    4.0
    (113 reviews)

    I had a terrible experience with Premier Pools & Spas. They subcontract everything with little to…read moreno supervision. Their crew broke a gas and water line, and I was told to fix it myself.l, after i constantly told them before they were there before signing contract and before job started.The project manager never showed up except to collect payment, and they won't even attend the final inspection. Extremely poor communication and zero accountability. I would not recommend this company. Never had a final in person walk through with project manager or company manager, for such a size project for homeowners. Unfortunately, based on my experience, I will not recommend Premier Pools & Spas. You also never mentioned to me, prior to excavation or even before I accepted the project proposal, that I needed to hire a plumber to handle or standby for possible gas or water line issues. What was communicated to me was that your team was aware there could be unknown lines and that caution would be used during excavation. At this point, I do not intend to continue arguing this matter publicly. You will instead receive my formal feedback, concerns, and documentation directly through your office.

    The over all experience with Premier Pools & Spas was pretty great, I especially want to thanks are…read moreproject manager Joe, he was really easy to work with and willing to explain any issue. I would recommend Premier Pools to all family and friend.

    High Flow Hot Tub Maintenance & Repairs

    High Flow Hot Tub Maintenance & Repairs

    5.0
    (4 reviews)

    When we moved into our home, the seller left the spa/hot tub and said it was working. Come to find…read moreout, it wouldn't heat the water at all. After searching high and low for someone who services above-ground hot tubs, I finally found High Flow Hot Tub and decided to give them a chance. Tony responded right away and was able to schedule a diagnostic appointment quickly. I was worried the repair was going to be expensive, but Tony worked his magic and got it heating again without needing any new or costly parts. The diagnostic and repair fee was very reasonable. I then scheduled a full deep clean to get it ready to use. Once again he showed up on time and finished the job spectacularly and quickly. I 100% recommend High Flow Hot Tub for all your hot tub needs. Their weekly maintenance package is also a fantastic deal.

    I had a hard time at first finding someone to repair my hot tub, but I'm really glad I found High…read moreFlow Hot Tub. They were easy to work with, very knowledgeable, and came out quickly. The quality of work was excellent. What really stood out was how much time he took to explain everything to me. He didn't mind me watching and walked me through what he was doing step by step, helping me understand how the hot tub works. That made me feel 100% comfortable and confident in the repair. I'll definitely be using High Flow Hot Tub again in the future and would highly recommend them to anyone having issues

    BluePoint Pools - contractors - Updated June 2026

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