The propane works and they do eventually show up…read more I get the feeling they are super busy and overbooked. My one service call was rescheduled at the last minute (after I spent the day waiting for them). Every bill (service and propane delivery) includes an additional line item (that was never negotiated or disclosed) for "a shop fee" or "safety and maintenance" so expect to pay more than the quoted price.

I was impressed with the efficient and through service job the technicians preformed today on my…read morepool heater. Thet trouble shot the whole gas line to the tanks and did all the repairs on the tanks

Do not do business with this company. They are NOT THERE when you need them most... during the…read moreweekend after Hurricane Sandy, the only people reachable were the totally useless "answering service" folks who couldn't put a customer of over 10 years (me) in touch with anyone regarding an emergency gas delivery that had been promised for Saturday and then (when no one came on Saturday) Sunday (also no-shows). No way to get in touch with dispatcher or trucks? During an emergency? This is the 21st century people, and this experience with Burnwell (and their owners Suburban) is similar to what many others in Northern Westchester experienced.

I have been very pleased with my service from Check Oil, in particular Tony who services our…read morefurnace. Everyone there is responsive, friendly and reliable. I highly recommend this company.

Had Check Oil here for a no heat call, boiler plugged with soot. Tony was here quickly, and got my…read moreoil burner up and running. Fast forward two weeks my boiler was again full of soot. Tony was back within an hour of my call, and sure enough, defective part, it happens. Check Oil was here fast, and stood behind their work even when a part was defective, which was no fault of theirs, but they made it right. Fair prices for oil and propane too, plus good service? Not sure what more a customer could ask for!

Overpriced install of indirect water heater …read more Came back twice to fix a leak then created a rub out condition Added extra expansion tank charged 580$ for 2 I paid 3500$ cash and then they hit me over the head Bad business // avoid them // terrible install Wish I could give ZERO stars Rob is rude and condescending..

I'm so glad I switched to Action Fuel. Excellent service and professionalism abound in this…read morecompany.

Lavinia was so helpful setting up our account. She was Friendly and knowledgeable and got us a…read morecompetitive rate. .

Outstanding customer service, I received a very surprising…read moreand satisfying phone call today from Bernadette at CES. She called to tell me that CES would match a competitor's prebuy price for propane, and then she was able to offer an even lower price that will save us several hundred dollars this heating season. Thank you Bernadette and CES!

Nowhere on their website do they tell you what the price is for heating oil. I ordered a delivery…read moreand it was roughly TWICE what i normally pay for oil. I understand oil prices are increasing but i never would have had this oil delivered if i knew i would be paying $6.949 a gallon. If you go to a restaurant, the prices are on the menu. If you get an oil change they tell you what it will cost. You buy a dozen eggs you know how much you will be paying. It seems like they are intentionally trying to deceive you by not telling you what the cost of their product is. I called to see if they would do something for me and they offered a payment plan and a $.25 reduction per gallon. I also told them to come and pump it out and give me a refund which they would not do. Shame on you Burke for intentionally deceiving your customers. I will not be using them again.

I have tolerated Burke's high prices for many years, not wanting to take on the tasks of moving to…read moreanother vendor. This year it finally becomes unbearable. My A/C unit was tuned up on Aug 3. Ten days later, it broke down. Called Burke and they wanted to charge me again for coming out to fix it. Fortunately, there are a lot of other vendors out there. Please do your homework before you sign up. It will be very much worthwhile.

Burke has top notch technicians. Today was another example. I was going to get a tank monitor…read morestalled so Burke would know exactly how much oil I had instead of relying on an algorithm. When AJ (tech 41) got here, the very first thing he did was explain that I would no longer have the fuel gauge on the tank so I could know how much oil was there. When I asked about being able to see it on the website, he quickly connected with his supervisor and told me currently I would be unable to know but at some point there would be an app. I decided to wait, and AJ wrote up a clear note. He was professional, knowledgeable, clear, patient. Everything a customer wants. Even though it was a small job that was cancelled by me in the end.

I've had a contract with Burke for six years now. We just had an issue that our central AC stopped…read moreworking and my house was 86 degrees. I'm 7 months pregnant and was so uncomfortable. Our technician, Brian, went above and beyond to help us. He was experienced, answered all our questions, and very professional. I highly recommend Brian! We are so thankful for their service.

I've been a customer for 20 years on automatic delivery of oil. This is the second year, despite…read morebeing on automatic that I have run out of fuel and the house froze. Then ,they charged me for two service calls, even though it was their fault I had no oil. If I didn't have a home temperature alarm a pipe would would have burst.

Great service and great prices. Always reliable and quick. Ever since they merged with Burke Energy…read morethe service has only gotten better and more reliable. The customer service staff is knowledgeable and very friendly.

I want to take this moment to thank the man in the plumbing isle that showed an interest in…read morecustomers purchasing correct parts with accurate information. Spoke like a man with exp. Not just some uninformed unskilled subordinate. Needed some replacement hoses for a bathroom sink and he was right on. Thanks

Don't order anything from this place for delivery and installation. They will happily take a…read morethousand dollars of your money and never show up. You will never be contacted. You will not be able to call them. They will simply disappear after wasting days of your time. Never again. Home Depot: I'm not filling out your form. I wasted fourteen hours yesterday waiting for this and another hour on the phone with your people and they could only offer me a refund and had no idea where my grill is. Keep your form, I'm ordering from Lowe's. UPDATE: The identical grill at the identical price just arrived at my house. From Lowe's. I got notifications and emails the day before, texts and calls from the driver the morning of delivery. It was delivered at the beginning of a 4-hour window instead of making me wait fourteen hours for nothing. I was able to track the delivery van directly in the app. They put the grill exactly where i asked and were incredibly pleasant. There are much better alternatives, nobody ever needs to suffer through Home Depot again

Excellent Gun dealership. John has class and is highly recommended !…read more Highly respected by the Suffolk County PD, and with good reason.

A long time favorite for all of my fly fishing needs. Carmine in the fishing department is an…read moreexpert at handling and maintaining all manner of fly reels - he's helped me immensely with my Tibor, Hatch, Hardy & especially Abel reels! Thank you, Carm! You're the best! -Erick V., Host Committee Member, Bonefish & Tarpon Trust's Annual NYC Awards Dinner