Do not do business with this company. They are NOT THERE when you need them most... during the weekend after Hurricane Sandy, the only people reachable were the totally useless "answering service" folks who couldn't put a customer of over 10 years (me) in touch with anyone regarding an emergency gas delivery that had been promised for Saturday and then (when no one came on Saturday) Sunday (also no-shows). No way to get in touch with dispatcher or trucks? During an emergency? This is the 21st century people, and this experience with Burnwell (and their owners Suburban) is similar to what many others in Northern Westchester experienced. read more