I was very disappointed with Berger Appliance. I have bought from them a few times over the years…read moreand all was great. I recently bought a washing machine. During the installation, the valve blew and we ended up needing a plumber after hours. It cost me almost $400. Berger would not pay for any part of that, claiming it was not their person's fault. Neither of us could say for sure whether it was or wasn't so I asked if they would split it with me and they would not. Bottom line was that there was not an issue prior to this installation. As a local business dealing with a repeat customer the right thing to do would be to offer me something and they did not.

Excellent customer service and prices. They have every brand you can think of and even sell…read moreodd-sized appliances perfect for apartments

We have bought a number of appliances here. The service has been great and salespeople is are very…read moreknowledgeable and helpful. Tony has helped us a number of times, but we have been satisfied with everyone and will continue to buy all our appliances there.

So I called Thursday last week to buy an oven. My mistake: mentioning it would be a basic…read moreinexpensive oven. I was told that there was no one available to speak with me and that "someone" would call me back. **crickets** Waited 3 days. I bought what I needed elsewhere for delivery 3/22. Three stars for nostalgia.

Absolutely best service & most knowledgeable people around I…read moreneeded a stackable washer/dryer asap & they took care of fitting me in within a couple of days So appreciative!

In short: the customer service here STINKS! I took my Toro weed trimmer (aka weed whacker) in to…read moreBerger because it stopped working a year after I purchased it from them. The salesperson I talked to wouldn't even look at it, or even ask another associate to look at it, and told me that I should find a Toro store to have it fixed. When I mentioned that I bought it there and that I was told to bring any item I had a problem with back to the store, the associate just shrugged his shoulders as if to say "so what." Later that day, I spoke to the store manager, Paul, who said that I could bring the weed trimmer in the following week and he'd be happy to exchange it for a new one. Paul even told me that the associate I talked to did not follow store policy and that's not how handle those situations are supposed to be handled at the store. When I went back to the store on the pre-arranged day, Paul brought out the owner of the store, Chris, who told me that I do have to take it to a Toro store and that he wouldn't exchange it as I was promised by the store manager. Why would I buy a product from Berger if they are just going to wash their hands of it when it malfunctions? If I buy a car from a dealership, that dealership deals with the problem car and tries to help the customer with the vehicle. I have bought a lot of stuff from Berger because I wanted to buy local. Now I'm going to tell everyone I know about this and urge them to go to Home Depot.

We just received delivery of the appliances for our kitchen renovation and have had an incredibly…read moresmooth experience with Alfred at Royal Green Appliance in White Plains. He has been informative and patient as we made our choices and then changed things again. And again. Alfred consistently made himself available and gave us both solid advice and fair pricing - followed by seamless delivery. I highly suggest working with Alfred and Royal Green for any appliances you need!

I am searching Hoods to buy and instead to talk again on the phone with Roya Green store in WP I…read moredecided to go there. First, the person that saw me told me to talk to sales. Nobody look at me, there were 4 men on the sales cubicle. After few minutes I asked if someone could talk to me about hoods and one of them told me to wait. I was the only customer inside the store in a Monday morning around 11:30am. After 10/15 minutes waiting some of them to talk to me I decided to leave. The same person that saw me entering was in the back door and I said: Your sales team are very busy on the computer and no one attended me...so you missed a sales today. Lessons of Sales Expertise to Royal Green. If a customer enter in you store looking for something you have to speak with your customer. You never know what the person wants to buy. The best experience and service provided turns into sales. The way you treat your customer make all difference. Do you know when I am going to looking for a business with Royal Green? never more. I drove until POrt Chester at Village Appliances and I have a great experience with a professional sales person and it turns I bought the Wolf Hood plus a new dishwasher Miele. So Royal Green Leadership, please train your employees to become a better sellers, because they are not.

They provide yearly maintenance of our snowblower. They provide pick up and drop off services on…read moreweekends too. My snowblower still works after 20 years. Great service! Will keep going back to them!

I like the Telesco brothers! I found them to be exceptionally honest and hard working. They…read moreassessed what was wrong with my power equipment, contacted the manufacturer and installed the replacement components that failed with no charge to me. The time from dropping the unit off to completion was 31 calendar days. I thought that was too long- since I had work to do with the power unit- but I understood the reasons why. I was also delayed by their policy of not being open to the general public on certain days so that they can get work done- but it as well held me up from doing what I needed to get done. Nevertheless they did a bang up job- even if my machine came back to me looking a bit haggard. But it was nothing that a little water and soap couldn't handle. I don't know what they charge per hour, or what their markup is on parts- but they're definitely old school. I trust them and will bring them more work.

Bought all my appliances there the past 25 years ! Great place to buy appliances! Need a new oven,…read moreso I'll be there soon!!

We just bought a gas range from Tripodi's Electric to replace a 25+ year-old range. From the point…read moreof sale up through the delivery and installation, every person we interacted with was friendly, knowledgeable, responsive, and accommodating. Given the age of our old range, we needed plumbing work done on our gas line before the range could be installed. Mark from the show room was extremely flexible with us as we worked to schedule the plumber's visit before scheduling the delivery/installation. I would highly recommend this store to anyone in need of household appliances. Large appliances are a headache to shop for, and this team made sure to ease the stress with their service.

The staff is knowledgeable and helpful. Prices are higher than those of big chains, which is…read moreexpected. The issue is with the owner, Gregg Goldberg. On multiple visits, he stepped in and interrupted conversations I was having with staff, often in a dismissive and unhelpful way. It disrupted the interaction and made the experience unnecessarily uncomfortable. For example, I was asking about a hex key for my fridge handle. A staff member was explaining that the connection was worn out, and I was clarifying whether I could still get a key that fits the socket. At that point, Mr. Goldberg stepped in and said, "we're not doing repairs," which wasn't what I was asking. Similar interruptions have happened 2-3 times, so it doesn't feel like a one-off.

I'm just visiting and was quite unprepared for the amount of snow that was dumped on Tarrytown. I…read moredidn't want to drive far but found the most helpful hardware store right in downtown Tarrytown, Goldberg Hardware. I was able to park right in front of the store. Kudos to the Department of Public Works for EXCELLENT snow removal on the side streets -- enabling parking. I called the day before to make sure I could pick up all the things that I would need to bring back home. I live in Maryland and we were hit with 6 inches of snow with a 4 inch layer of ICE on top. I will need to break the ice before I can clean my parking spot and front walk way. The guys at Goldbergs gave me advice on what i might need. As I browsed the store, I found extra gloves and that weird adapter that I've been looking everywhere for. Sorry -- Amazon, I would rather buy local! They even helped me get my things to the car. If you are local to Tarrytown --- check out Goldbergs Hardware. I could have spent 2 hours looking around Home Depot and not finding what I need --- instead I was in and out in 11 minutes and couldn't be happier. KUDOS... reasonable prices, good quality and they are more than willing to give you advice and help. You know it's reasonable when the guy in front of you is a contractor.

Getting the yard and house ready for summer activities. Graduation, Prom, BBQ's. They cleaned my…read moregrill a few weeks ago and I inquired about additional work. They power washed my patio, furniture and now repairing and painting trim on my home. It is so hard to find good honest people in the repair industry. These guys are amazing! Thanks to the CPH team!

Amazing service! Everyone there extremely helpful with anything you need. Store always very well…read moreorganised and well kept.