We called about 10 days ago and asked about Belkin surge protectors. We were told yes they have…read moreBelkin surge protectors and many other kinds. Of course they did not. My wife goes into the store. She had on a long winter coat. She's always cold. It's a medical condition. There are no inside pockets in that long winter coat that she wore open because then she started getting hot. She was overdressed, which happens to her when she goes into stores they don't have the air-conditioning set to 60. This was literally yesterday. She went out the day before and was freezing to death because of the windchill. She did not feel the need to explain this to the men that worked there. Unbelievable! She bought some batteries and was carrying them around the store. A man whose name we remember, we don't need to mention his name takes them away from her and says why don't you leave them on the counter? She she knew for sure that he thought she was some kind of thief because she was wearing a long winter coat. We all have weather whiplash. This man would not admit that he thought my wife was going to shop lift these batteries. She said she didn't see any sign saying do not carry merchandise around the store. She also did not notice any baskets one can carry the merchandise around it. Then the man continued to argue with my wife about how long the surge protector cord should be, and my wife kept saying what she wanted, and he kept arguing with her manslaining to her that she needed a long cord when she did not need a longer cord and we have very good reasons that we do not need a longer cord! My goodness! Prices are not cheap, they did not tell us the truth over the phone and then this happens. So not so happy;will avoid in future. Then she had to ask for a receipt. We hate that; a receipt should be given automatically.

I had a simple project. I wanted to put a real platform on my bed. Today's beds come with slates…read more Not great for your back. Basic math told me that if plywood comes in 48x96" sheets that I'd need two cut down to 40x60 to make this work. Called Home Depot, they hung up on me. Called Ace, they claimed those size sheets don't exist anymore. Got in contact with Melrose Lumber through Yelp. Their responses were quick and kind. Ran down to their yard and had custom cut sheets in minutes. I sleep better now thanks to Melrose Lumber

I had an incredibly positive experience with this hardware store. I had been to a bunch of other…read morestores -- large and small -- looking for a replacement for a bathroom door knob set. No one could help me. But Ray took the time to search through catalogs to find my exact part and called the company to make a special order. He even helped me understand the installation directions after the part arrived. Best customer service possible -- if you're looking for a store that will take the time to figure out exactly what you need, this is the perfect place!

Very helpful/knowledgable owners and conveniently located in Briarcliff Manor. I have bought…read moreeverything from paint to a sink to a battery over the years and very happy with all.

They're very friendly and helpful here. I don't know anything about hardware or home repair, but…read morethey never make me feel like I'm asking dumb questions. Today I dropped my car keyfob on the street and it stopped working. I thought I'd be spending the day waiting for AAA, but I went to Hastings Paint and Hardware and asked if they could help, and the man at the front desk took it apart, put it back together correctly, and didn't charge me a cent. I'm very thankful. Most of the negative reviews here on Yelp refer to the previous ownership. The people who work there now are terrific.

If i could give it negative stars, i would. I went in today because the shower curtain rod my…read morehusband bought doesn't work. Instead of trying to help me, the senior guy in the store (the owner?) inserted himself in the conversation and proceeded to humiliate me by telling me there was nothing wrong with it. As a crowd of men gathered around, he continued to "mansplain" why I was wrong and he was right. Arrogance compounded by misogyny. I am certain that would not have happened if my husband had gone in, or if he has been with me. I am usually a big proponent of shopping local but not this place.

I was very disappointed with Berger Appliance. I have bought from them a few times over the years…read moreand all was great. I recently bought a washing machine. During the installation, the valve blew and we ended up needing a plumber after hours. It cost me almost $400. Berger would not pay for any part of that, claiming it was not their person's fault. Neither of us could say for sure whether it was or wasn't so I asked if they would split it with me and they would not. Bottom line was that there was not an issue prior to this installation. As a local business dealing with a repeat customer the right thing to do would be to offer me something and they did not.

Excellent customer service and prices. They have every brand you can think of and even sell…read moreodd-sized appliances perfect for apartments

Incedible selection and service. They help solve problems and make recommendations whether it's…read morewhat tool for the job or what glue to get for a particular repair. In this age of big box stores, they provide a great service at reasonable prices.

The customer service is excellent at this hardware store and they carry all the essentials. It's…read morequick, easy, and convenient. However this place loses 2 stars for cramped/ narrow aisles and noticeably prices higher than True Value, Lowe's, Home Depot, etc.

Others have said it and I'll echo there comments -- this place is dope!…read more Forget the big boxes - you get the same products and just as good pricing here - but you get a family biz., great service and a chance to keep the $ in your community. I'm new to town and have had nothing but fantastic experiences shopping here.

This place is amazing. 10 stars. Have been coming here for 20 years (I'm 32 now). Someone needs…read moreto give the OG guy a golden retriever puppy and a huge tip.... Someone really works hard behind the scenes and I think it's him. But the guy looks sorta sad these days, I wonder what happened. We need to make sure this place stays around. Also..... they hire local kids to work the floor and everyone really goes the extra mile. Places like this really need to be recognized. Also... THE HARDWARE SELECTION IS UNBEATABLE.

Went there for a part to repair a bathroom faucet. The person I dealt with was very helpful!read more

Remember when the guy behind the counter knew their business? Well these guys know their business,…read morenot only that but help you and they'll get you what you need if they don't have it, which they usually do. Oh wait...they even call you when it comes in!!! Family ran, generations in the field, helpful and courteous. You can tell a lot about a business when the professionals clients are there waiting their turn and they are in good spirits and have nothing to say but praise about "the Brothers".

Avoid this place if at all possible! They are a nightmare to deal with! They are extremely rude,…read moreassure you you will be called when they're on the way but they don't, and then, because I complained about their consistent rudeness, it says "D.N.S.!!!" next to my name on the invoice. This means Do Not Sell!!! The salesman explained that they will not sell me appliances in the future -- because I complained about their rudeness and failure to call me! They're been around for a long time. I really don't know why, considering how awful they are to deal with!!!

The worst. I ordered a subzero fridge in June of 2022 and they have ZERO answers as to when it will…read morebe delivered. I put thousands of dollars down too. Roger Patel is THE worst salesman ever. He doesn't know the product line, you have to stuff his nose in the specs because he can't comprehend the details. Don't get me started on the. receptionist. Like Nancy A. stated in her 12/3/2022 review, they are rude and utterly useless. Also, their showroom. is a MESS. That should have been my first sign to stay away from this place. Don't make the same mistake that I did. Avoid this place like the plague.