I had a good experience with Jeannette cutting my hair. She was very careful to make my haircut very even. I plan to go back.

I've been to this location 3 times this year. The lady that cut my hair this time did a great job. I believe her name is Shari. Not only did she do a great job with my hair, but she's a very friendly, nice person. Thanks for the great attitude! read more

Took a teen boy to get his first haircut in an American hair salon & it was so amazing ! Ms Maryam, did such a professional & awesome job. She was so attentive to our request & even asked if there was anything else to improve. Can't perfect perfection , lol ! He was very happy & I was too. Thank you , Ms Maryam read more

Supercuts is under new management, her name is Natomi and she is a God's send. Under her management, the place seems to have come alive and everyone seems to have a better attitude towards the customer. I started coming here again just after the new manager was put in place and let me tell you, I have been pleasantly surprised and impressed. If you book an appointment ask for Natomi, I think you'll like her cuts. read more

Supercuts - Rude, just rude - Hair Salons Near Me - ALLEN, Texas

Natomi has been an outstanding stylist for several years for me , and my family . She listens to what we want and is a professional and provides excellent results . All stars !! Cindy King read more

Truly unbelievably bad customer service. I explained that my husband has Alzheimer's and apologized for my having trouble explaining what haircut he wanted. The male hairstylist rudely responded, "But do you also have Alzheimer's?" since I wasn't adequately describing the cut. I'm still astounded at the level of ignorance and lack of compassion from one human to another. We walked out and will not go back. My poor husband luckily didn't understand what happened. read more

2024 - I'm still going to Supercuts and I find all the other stylists just as wonderful as Maryam! I especially recommend Shari and Nati for short hair for women. Thank you! read more

I can't believe they charged me for this hair cut. Does this look straight to you? I do not recommend this location. No attention to detail. read more

Supercuts - I can't believe they charged me for this horrible job - Hair Salons Near Me - ALLEN, Texas

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Asked how I wanted to cut my hair, used the wrong number guard on the back of my head. Asked for a number 4 and got a zero. I asked why it was cut wrong and was told it has to be even with the sides and said no, I know how I like my hair cut. My wrong haircut was only worth a $5 discount. Go anywhere but here, there was a reason employees were all sitting around. read more

A hair cut repair kinda job. Best quality hair cut I have gotten in quite a while. Place was clean, tidy and fortunately for me, not too busy. I called first and spoke to Miram. She was kind and answered all my questions. I booked immediately with her. When I came in I was greeted by another young pregnant woman. It was clear she was tired and achy. I understand. But she was a bit grumpy and told a man he would have to wait. Then told me that I would have to wait a while and then would help me. I was so pleased when Miram came to the front desk. She ask the employee whom was her customer. I interrupted and introduced myself to Miram. Glad I did, as the first employee had blown me and the gentleman off. Kinda sad. Miram had a clean area and was very pleasant and listened to me. She cut my hair exactly as I wanted it. And when finished asked if she could or needed to correct anything. Wow what an accomplished hairstylist. I will be back to visit Miram. And probably ask her to color my hair. Walked out in a great mood. Highly recommend Miram. read more

Walked in with my 11 YO son, immediately greeted. No appointment, waited 10 minutes and my son got his turn. very clean, expert hair dressers, and friendly. Natomi did an amazing job. highly recommend them for your hair care needs. read more

Solid. The staff here is excellent. I'm a dude who has tried all the different hair cutting places in the area and this and the Boardroom are favorite ones. Supercuts is walk-in, Boardroom is pricier but they take reservations, so I use it when I have a tight schedule. read more

My husband and I were in on Dec 30, 2023. Staff was pleasant. Upon check out, while offering a custom tip option, the system went directly to closing the sale. Staff got directions on how to void the transaction and supposedly did so. Then rang our services up separately so I could tip each service. I was instead charged for the original $91 plus $88 & $23 that included tips. I went in on Jan 6th when the $91 had not been credited back. Waited half hour or more, spoke to Julian who admitted instructing on how to do the voiding, incorrectly. So far, so good. An honest mistake. Now, he will not respond to voicemails. I went back today and was told that the franchisee would be contacting me shortly. I was in store almost an hour, it's been another hour now and I still haven't received any communication. I'm waiting to see what resolution there is as I am willing to update this review. They made a mistake OR have no intention of making it right. These days, $91 is not insignificant. I'm also wasting time I don't have to spare. read more

your closing hour is not correct for Saturday. It should be 7pm. just walked in 6 minutes 7pm, i was told that it is closed and come back Monday. read more

RUN!! They only know how to cut men's hair there. The style of my bangs were perfect they just needed a very small trim. I even had a picture for reference for my very simple curtain bang. I left with what looks like someone put a bowl on my head & chopped it MUCH shorter then what I asked for. I basically look like a bowl cut version of the little drummer boy. Not only was it chopped & uneven but she cut off the hairs that shaped my face adding them to my bangs VERY unevenly which I specifically told her not to do like 3 times. Now I have bangs that looks like I very poorly cut myself, basically my only option is to attempt to rock a Betty page look, that's how short it was cut. My hair is literally ruined. So thanks for that. I've added a before picture & after pictures. read more

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Had a very bad haircut for my son. Susan was the stylist. I am sorry to say she cuts worse than an amateur would and I'd know one as I cut my son's hair for a year during the pandemic and my son swears those were a million times better ! read more

Horrifying experience with Susan Suu! Went to bring a family member in to get serviced on and the stylist was alone, treated my family member with poor bedside mannerisms along with very abusive & vigorous motions/actions when bathing the hair. Nails clawing unto the scalp and completely drenched the entire back of the blouse all the way down to the trousers. Would not recommend unless you want to have an abusive person working on you.Should be reported! read more

I have recently become a returning customer at this location. I have been at many different barbers, hair cutting places etc.. And by far this has been the best location I have ever had the privilege of visiting. Savanna ( Savy ) Is by far the best I have ever met. She is so kind and friendly and makes it a very pleasing experience to sit and have a hair cut and a decent conversation. I will continue to return for service like her positive attitude and kind gesture. I really wish more places had employees just like Savannah. She is awesome. read more

Came in this past Saturday to get a quick haircut. Destiney did an awesome job cutting my hair and I left feeling presentable again! The place is very clean and everyone was friendly and fast. Thank you, Destiney! read more

I came in with my son for an event. Had Theresa cut my hair. I have think and curly hair and was so happy that she knew how to manage Hispanic/ethnicity hair. I will def be back and bring my mom the next time plus my son with autism. She seems very in tune with what I wanted and needed. Funny thing we have mutual friends together. So she is def a keeper!! Just love her!! read more

I came to Supercuts on a Saturday at 10:30 for a quick haircut for my 6 year old son. We walked in with one person ahead of us and 4 stylists working. I thought for sure this would be a quick in and out process. We waited patiently for the first person ahead of us to go. 30 minutes later we were still sitting there. These stylist are slowest workers I've ever seen in my life. What normally takes 15 minutes at Great Clips (at any of them... we've probably gone to 15 different ones between Corpus Christi, Allen and Dallas), took an hour and a half at this Supercuts. I will never step foot into that Super Cuts in my life. If you don't mind waiting for a subpar $15 kid haircut, by all means suit yourself. read more

I have been living in Allen for 2 years. I tried so many barber shops but not happy. I tried this place and had Natomi work on my hair. She was very attentive to my needs and did exactly what i wanted. Thank u Natomi. I hope u will be there for the longest time so i can keep on coming back. Thanks again for the great cut. read more

They are understaffed on peak times. The online check-in is a joke and does not mean anything. There is a receptionist that I am not sure what really she does. Only good stylist seems to be Natomi and another lady which I can't remember name. Overall, only reason they probably are staying busy is the location is in a great location. read more

Worst experience - wish I could give 0 star- I checked in online and arrived at the time they gave me. Once I got there they told me we can't do it because there are 6 people infront of you and we are closing in 3o mins- I could see myself 2nd on the screen but she kept arguing there are 6 more people before me. Please teach your employees basic customer service rules if there's a mistake on your part atleast apologize for your mistake. read more

Got here right at 9am when they supposedly open. Waited 20 minutes and still nobody there. If you're going to have set hours, your customers would appreciate you honoring them. read more

I went first thing in the morning. There was only one stylist which was no problem since it wasn't busy. It was my turn and I explained to the lady that I only wanted a trim, not a full haircut. She started cutting..and cutting..and cut some more. I'm getting slightly annoyed as I see more and more of my hair being cut off. What annoyed me more was that I noticed the stylist was shaking while cutting my hair and the other stylist (walked in shortly after I sat down) was staring. This made me very uncomfortable, so much so that I barely looked at the cut when she finished. I just wanted to pay and get out of there. I made a few stops before heading home and walked around feeling kind of bummed. When I finally made it home, I started playing in my hair. Even though it was not what I asked for..I do like the haircut. What I don't like and the reason for the low rating, is being made to feel uncomfortable while there. **Updated Review** I've been meaning to update my review but am just now getting around to it. I tried this place again after a not so pleasant first experience. I went in on Father's Day and they were supposed to close at 6. I got there right around 5 and since it was Father's Day they were closing a little early..at 5. Even though they were technically closed one of the ladies stayed and did my trim. I was very appreciative of that and she did a REALLY good job. I don't remember her name but as it turns out, that was her last day at that location. If she had stayed I would have definitely been a regular with her. I will also add that the owner did reach out to me after my first experience. I never took him up on his offer because I wanted a genuine experience to see if I would have a better service. read more

WARNING: For those of you that try to use the 10% off coupon, they won't take it unless your print it out first apparently. I explained to one stylist ringing me out that you can't really print these offers out, but she refused to honor it unless it was printed. ‍ I've been here several times over the course of a year and this place is hit or miss. I never leave this place with an even haircut; I don't know if it's the way some hairdressers are trained or what could explain it, but it's strange no matter what stylist I get this happens to me. Most of the hairdressers are really nice - they just don't listen to your needs. The one good employee that I loved left this place, so every time I come in I deal with a different stylist that doesn't quite hit the mark. Won't really be using this place unless I'm desperate. read more

Savannah took great care of me. I was her last client of the day and she was still very friendly and upbeat. She took her time and made sure I was satisfied. Well done. read more

I absloutely love this SuperCuts, this is the only salon in DFW that I trust with my hair. They provide a absloutely wonderful expierence making sure you feel welcome and have the haircut you desire, Especially Jordan & Candance with their amazing talent. I love you guys! Thank you so very much! read more

I am proud to be a regular client of Vertis's for the past 8 years. I have followed her from shop to shop since she first helped me with excellent color, style and ways to keep my hair healthy and me looking younger than my years. Now she manages three SuperCuts stores and still maintains the quality of care she always has. She is excited to be where she is and doing what she loves most, helping others to be their best selves. Her stores are clean and her stylists are professional and friendly. If you haven't been to SuperCuts lately, you are missing out. I recommend Allen, Frisco and Mckinney stores. You might get to meet this exceptional stylist! read more

I love working here it is not a job, it is my happiness, I have been a stylist for 32 years in Mckinney Tx. I have finally found my home. We love cutting, coloring and styling your hair. Come in for your service, we listen and give what you want and need in a service. Friendly enviroment, bring your family read more

This was the worst experience ever . They messed up my hair bad. like bad Bad. i regret it a million times.

Olga provided great service, and unlike her brunette colleague she wasn't so quick to judge a person. I simply rejected offering my personal information (cell and email) during sign up, and that apparently was interpreted as rude? The brunette lady openly said that she wouldn't service me, who does that? Very unprofessional, and poor class. read more

I made an appointment online at this location,when I got there I was next in line to be called. When they started calling people in front of me to be served, I went up and asked the lady why these people were going in front of me when I was next on The list, my name moved down to the bottom . I explained to her I signed Online, she said it does matter first come first serve..... SO WHY THE HELL DO YOU HAVE AN ONLINE SERVICE !!!!! read more

The hair cut was ok but the Asian woman ( she looks Vietnamese i don't know) was not pleasant or friendly at all. No smiles or nothing. I mean she did her job obviously and did a decent job but she got no personality. I tipped her and she didn't even say thanks lol read more

This Supercuts is a GREAT location. I don't have the funds to be a hair snob but I can feel like one when Shea cuts my hair. They do a great job with making you feel comfortable and making sure your cut is exactly what you want, asking you plenty of questions along the way so it doesn't end up like my other experiences with hair places where we get to the end, they spin me around and I'm surprised by the end result. Great for men's and women's cuts and an excellent value! read more

I needed a last minute trim and found this place on yelp. It said to "check in" and they would give me 10% off. This was my first time to check in and thought it was a great way for them to get new clients. I go in and there's nobody in the place but two stylists. I told them about the discount and they said they can't take it I need to print it. I pulled up the app and showed them where it said pull up on your phone and show this for the discount. They asked if I could run down to staples and print it-that's the only way I could use it. I told them I wouldn't do that and walked out. I was dumbfounded and embarrassed. I'm not sure what the problem was but I am a really big tipper and they totally missed out on some easy money. read more

I was not super pleased with a haircut I received here, but the owner and manager took great care of me with a free corrective haircut. I am very pleased now with their service and professionalism. read more

People are nice there. I went there around 6pm Sunday and only Waited for 10 minutes. I think for my haircut, number 3 on the side and scissors on the top, the lady did a great job. It was very tidy and clean. I spent $18 plus tip for it. I don't know how they did for girls, but for men, i think it may well be a good place to consider if you live nearby. read more

I was 100% satisfied with suzan she is very professional... i will come back many time for her to do my hair cut ... keep going and good luck suzan read more