First time coming here and I can say it was definitely a good experience. Looking for a barber but not knowing anyone in Downey I came here a bit nervous. Luckily for me Noemi answered my call literally! She answered my questions over the phone. I arrived and was greeted as I came in which was nice. Little did I know Noemi would be the one cutting my hair too which she did a great job! Simple fade but I looked better than when I came in. She may not be a barber but she is one great cosmetologist! She made my experience a good one even got me all chatty even though I'm not a talker lol! I will definitely come back to get my next haircut. read more

I called to make an appointment for my son. I was informed that they do not take appointments, just walk-ins. So I just took my son in after school... there's an hour wait. Then she asks, "Do you want me to put you down for that time?" WHAT?? "I thought you don't take appointments," I said. "Well, we take call aheads," she said. "And why didn't they tell me that when I called to try scheduling an appointment?" I asked. "I don't know." UGH. read more

I ABSOLUTELY LOVE THIS PLACE!!! Amazing team! I have been coming here for 10+years Noemi and Vanessa are my favorite!! They are sweet and more than accommodating. Great conversations too! YOU MUST GO SEE THEM!! Wonderful team. You have a customer for life! read more

Martha cut my hair standing and left my hair uneven and no layers. I have not had a good experience there with the people I have tired out

This is a great Supercuts. Located in between a Starbucks and a Trader Joe's, I come here often and use 2 of my favorite hairstylist around; Lea or Tammy. They do a great job, I don't have a lot of hair left on my head, and they make me look great every time I leave. read more

Update: called back the next morning and the manager Blanca offered to fix my hair. I hurried over before leaving town and she repaired the mess that was done to my hair. Because of the other lady, It was straight on the right side, slanted in the back and two different lengths on the left. She mentioned the lady that cut my hair said I wanted a slanted cut. Well, her employee *lied* to her cause I specifically told her I wanted a simple straight bob. Even if I did want a slanted cut, in what world does that mean straight and slanted in 4 different lengths?! Anyway, the manager was friendly and gave me the perfect cut even though she had to trim it shorter than I initially wanted it, but it was necessary to fix it. Couldn't be mad at her, not her fault another employee rushed through my hair and didn't care enough to make sure it was even. While I'm glad she fixed it, I still won't be returning. Which is a shame cause I used to get my hair done here all the time years ago when I worked nearby. Added one Star since the manager made things right. Had some issues reserving my appointment time on the website. Kept getting an error so I just walked in. They said my time did go through and I was next. I wanted my bob trimmed & re-shaved in the back. I believe it was the supervisor on duty that cut my hair. She asked if I wanted shampoo and condition, I said yes so the shaved bits would be shampooed away from my hair. She sprayed down my hair then cut it at the right length I wanted. She showed me the back to make sure it was short enough. during the shampoo she asked if I would like a blowdry & style, I said yes but she said she didn't have time cause she wanted to TAKE ANOTHER CUSTOMER to do a hair cut on him. What?! Why? I was there first. Asked me to wait 20 min so she could cut his hair then finish mine! I didn't want to sit around w/ wet hair so I declined. Came home to dry it myself and noticed the cut is so uneven! One part is almost an inch longer than the rest. See the photo. Worst hair salon experience ever! Incomplete hair cut and unprofessional attitude! I only came here cause my usual stylist was busy the next few weeks. Never again! Now I'm going to have to try and even out the cut myself, and it's already short eno read more

Let me preface this by saying that I have been getting my hair professionally highlighted and colored since I was a preteen and am now 29. Also, please note the pictures I have included. I wish I could include the sinking feeling I have walking in public but my lengthy review will have to do. I am naturally blonde but have enjoyed keeping my hair super light with some slightly darker (medium brown) undertones... or as I was informed by one of the stylists are "low lights." Well, I showed them 4 pictures of extremely blonde hair as the reference for how light I wanted my hair and one photo with the blonde & slightly contrasted shades alongside the blonde. Long story short, my hair turned out way darker than when I walked in. It is currently a light brown from the light blonde that I was. I was charged $220+tip for a bunch of stuff I didn't agree to (deep treatments and 2 other things that were never explained to me). I was so upset that I couldn't formulate my questions right and every single girl who worked there made me feel worse by saying that it was my fault for getting low lights, that THAT is the reason my hair is now brown. No one had a consultation with me. No one showed me a sample of what colors they would be using. No one told me prices and when I asked, the response was "we'll have to see..." they made me feel so bad for coming in at 3:45p on a Saturday, too. (I left at about 7:15) I felt unbelievably uncomfortable because they made t known that they were so busy and that their manager who scheduled my appointment messed up by saying okay to me. Two girls worked on my hair but neither of them told me what they were going to do. Then EVERY SINGLE GIRL was rude, defensive, and accusatory towards me about how dark my hair turned out. I feel so gross about how my hair looks (even though they kept saying "it's beautiful! It's beautiful")... I can't come back to have it "fixed" because I will be undergoing a surgery and out of commission for 3 weeks (which is after the amount of time that they will fix it)... and they won't refund me for the insane amount of "extras" that they added to my bill without my knowledge. I wouldn't have agreed to paying it in the beginning if I wasn't told that the manager could probably refund a portion of the bill and if it wasn't past closing when i left (I was so disappointed and shooken up that I couldn't even argue the price with them.). Just be extreeeemely careful if you have naturally light hair and want highlights. I can't get over how poorly these people treated me. From beginning to end I felt uncomfortable then disappointed and now like someone stole from me. I usually spend my money on high end salons like Luigi Bruni in Michigan and Charles Ifergan Salon in Chicago but this is my mistake for trusting a low grade hair place like SuperCuts. And when I mentioned what my cousin (Miriah from Charles Ifergan salon) said about this places process, the rude manager, Blanca, shut me down and said that everyone does hair differently so her opinion doesn't matter. Well, hers does considering she's a upstanding colorist that makes SuperCuts look like the lowest grade hair establishment. Don't go here. If they make a mistake you will have to pay... quite literally... and you will pay the price of an actual upscale salon that makes you feel good about yourself... now embarrassed. read more

Supercuts - The 3pics of BLONDE hair are those I showed the stylists, mine is the last one. But somehow the turn out is my fault? - Hair Salons Near Me - Downey, California

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Every time I walk out of this store my hair is healthy and beautiful. Blanca's been doing my hair the last couples times and she's a great. Amazing colorist! Very nice and professional :) read more

Supercuts - After a root touch up, conditioning treatment, and a simple blowout :) - Hair Salons Near Me - Downey, California

You make an apt so you DONT have to wait and you are made wait 10 minutes (not bad) then told it will be another 15/20. Ugh!

Place is clean. They are lacking customer service. Neck trim for guys its $8. If you decide to blend in while doing the neck trim, proce automatically goes up to $21. Including shampoo is $25. If you decide to ask yhem to style your hair its extra. On top of $25. I wanted to shampoo my hair and the person helped me said we will not dry your hair, and she added we will blow dry it so its little wet. I cant believe they charge people $25 dollors to shampoo and NOT DRY CUSTOMERS HAIR? Its RIDICULOUS. I would choose different hair salon or barber shop if you want trim or buzzed on the sides. Overall, place clean, staff customer service is beyond lacking representing supercuts name. read more

Stylist are always a hit and miss and to top it off you always get someone new, for some reason they can hang on to employees here. The wait and the customer service are the worse! Even if you call in ahead you are bound to wait at least 40min after your estimated wait time. I always try to give places a second,third chance and this specific time lace has always been bad! So I would suggest you try some where else to have a better experience. read more

I don't get all the people hating on this place. If you expect/desire a really fancy haircut, don't go somewhere that charges $20 for a haircut! But if you're like me, and you get the same exact haircut every time, and it's a simple, quick job, you're in good hands here. Maria does an excellent job on my hair every time--I won't even take an appointment with anyone else! If Maria's off duty, I'll wait til she's on, and come back then. Only docking the store one star for cleanliness--there are a few corners in the store that appear to have hair in them from like 2013. But it ain't like it's a restaurant, so who really cares? Other than that, this place handles business! read more

This place is ok, the workers are all great, but man is it expensive!! 13$ for a buzzcut?! All the have to do is shave my head! 13$ is way too much, it used to be 10, I dunno how it jumped to 13. I hope someone agrees with me. read more

I've been here many a time and have never had a bad experience. They include a hair wash with a regular haircut with AAA membership, not bad when I'm on the go. I do recommend calling ahead and getting on the waiting list while on your way since they are usually busy. read more

So i always come to either this one or the one on lakewood. The lady at,reception is a thin light skin girl didnt get her name but same story everytime. She always inflates the time and give u a 30+ mintute lead time u,get back in 15 minutes and she said its going to be another 45 minutes we already called ur name. Then to avoid you she disappears into the back... not very friendly either.. if i get her name i will update... sadly she is there for a pay check only... The girl.that did my girl she was awsome! People like her is the only reason that i didnt give a one star read more

I've been coming here for years and even doe I moved to Long Beach I still make the drive because there's no Supercuts like this one! Great customer service as soon as you walk in and the store always decorated according to the season! :) I highly recommend three ladies that are just soooo friendly all the time and do such a good job: Blanca Lulu Celia Ask for them and you won't be disappointed! They still have the 10 cuts get one free card which i personally think it's cool, not many haircut places do that! read more

So in all honesty I've been getting decent hair cuts here for years. I could have easily given a four star review for past hair cuts. The problem is that in my experience Blanca is the one person there that A) does a good job of cutting hair and B) listens to what the customer wants. Today was the second time I've come out with a hair cut that has me looking ready for the Armed Forces recruitment center next door. Not coincidentally, it was the same woman who messed it up last time. I typically only get my hair cut if Blanca or Monica are there. Poor planning on my part because I did not call ahead and today was the only day I could come by this week. I recognized the woman but I figured I would be very explicit about what I wanted and most importantly what I didn't want. It did not matter. She was on auto pilot and just went to town. When I told her it was not to my satisfaction her response was "this is what you told me you wanted". (I am keeping this review to the quality of the hair cut. If I start on the lack of customer service and overall lack of professionalism I would be in the negative stars territory.) Even after expressing my disaffection with how much was cut in excess of what I wanted and being explicit about how I wanted the rest of the cut to go she still gave me a cut that Uncle Sam would be proud of. Instead of checking-in with me as she went along, she proceeded to cut as she interpreted and again insist that it was what I asked for. Maybe if some of the women that work here would spend a little less time complaining about their absent co-workers and answering phone calls in the middle of a hair cut, they would actually hear what the customer asked for. It's not a good sign when you have to tell yourself "it's only hair, it will grow back..." I am holding back the name of the person that did this because she's not the only one guilty of this. I've heard others with the same complaint so let's just say, if Blanca is not working there that day...just re-schedule your cut, or not. "It's only hair, it will grow back." read more

Horrible service Celia is a horrible rude stylist if you can call her that , she has no manner she is rude to her customers especially if young , my son went in to get a cut he asked for a 2 then decided for a one she right away said w an attitude an intimidating tone " you asked for a 2 " sideburns?????long or short ? He was like huh , she said these long or short w an intimidating tone as well , I complained to clerk and she said yeah she is rude ..... I say management get her out if you don't want health dept there as well due to unsanitary issues that were noted $18 dollars down the trash and a 13 yr old who said yes she was rude but what could I do ... she's an adult? Because mind you I have taught my child to respect his elders but this lady should be let go Please contact me for more info management Ilozano1616@icloud.com read more

Went right after work and Johanna was seriously a blessing. My hair was/is chemically damaged and she treated it and trimmed it. My hair grew fast and felt so amazing right after. Although I stopped by almost closing time she took great care of me. Deff going back. read more

Supercuts - Hair Salons Near Me - Downey, California

Not happy about today's visit at all...son had a nice hair style going in, just needed a trim, he told the lady, "3 on top, 2 on the sides and back..." he's had issues at this place before, unfortunately, the girl who's cut his hair before, no longer works there. There is a tall, older woman there, who screwed up his flat top one time, but she did an excellent job on his last hair cut, cut it just the way he wanted it. He just needed a trim today...He didn't think it would be that difficult to do, once he gave the cut lengths he wanted but apparently it was. We won't be going there anymore. He's been getting his haircut there for years.... read more

Supercuts - All he needed was a trim. He told the lady, "3 on top, 2 on sides and back" SO not happy. I/He should have asked for his money and hair back - Hair Salons Near Me - Downey, California

I went in for a pixie cut with Katherine or Kathleen. I took a picture in for reference and my hair looks nothing like the pixie cut I wanted she cut my hair like Johnny Depp's Willy Wonka hairstyle. I told her I was not satisfied with the way she cut my hair. read more

If I was rating this place purely on one stylist, it would be 5 stars. Unfortunately I've gone when she's not there and had to endure the other broods who don't know how to cut hair to save their lives and have a crappy attitude. Ask for Monica, she knows what she's doing. Call ahead to avoid a wait time and hopefully she's working. If not....enter at your own risk. read more

I loved this place. I didn't make an appointment, I just walked in, and I didn't wait very long (I got lucky). Blanca trimmed my hair. I was so desperate for a cut. She fixed my hair right up! I love how much volume it has now. Thank you so much! I will definitely return for my next cut! Highly recommend this location! read more

I been coming here for past 4 months and the staff is welcoming and professional at all times. Blanca has been cutting my hair and she does an amazing job. They have really gained a new customer. I really recommend this spot to anyone looking for a fresh new look and great conversation. THUMBS UP!!! read more

I usually don't write for hair dressers Cus I am never too happy but today the customer service I received from daisy was phenomenal. When you here ask for daisy Thank you Daisy I really appreciate the message and the hair cut read more

I love this spot! I keep my hair super short with a tight fade and let me just say Blanca can get that done in a quarter of the time it use to take my barber to do it. I always check in on-line cause it's easier to reserve your spot. With the reservation I may wait no more than 5 minuets once I arrive. Keep in mind, this place is always BUSY, which speaks volumes at how good these girls are. In addition to the good service, it's always a good time chatting with these girls. They are all super cool and funny but most importantly efficient. I've now turned several friends (male & female) on to this spot. So far we've all been good. Thanks again ladies and see you in a week! read more

Love the friendly staff here! Every time I come here and get a haircut it's nothing but smiles and great conversation. Haircut is always looking fresh read more

I love coming to this store . Blanca is the best . I always come for my hair coloring and to cut my hair .

Very disappointed I do not recommend this place. I came here looking to get a blunt over the shoulder haircut and I ended up with a mushroom bob. Not only is it not what I asked for but it's also very uneven. Now I have to wait until my hair grows out to recut it. I believe the lady that cut it was named Ana but I have to double check. My hair is curly and I didn't notice how uneven it was until I got home to straighten it. Now I'm stuck with a mushroom head. I rated 2 stars because she was friendly and minimal wait time but the cut she gave me is really bad. If you must go to this location I would suggest a different stylist for this type of cut. I am adding pics for reference. read more

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Love the entire staff at this location. Especially Martha !!! She always gives me the perfect cut EVERY TIME!! This is the only location I have never left disappointed !!! Thank you Martha!! You're an amazing stylist!!! See you in 6 weeks read more

Supercuts - Hair Salons Near Me - Downey, California

I have been a customer for this location for years. They have great staff, clean salon, great customer service. I started using the online reservation which saves me time because they are a very busy store. Defiantly try their Tea Tree Experience. Highly recommended. A++ read more

Came here because my regular place closed sooner than usual. The hair cut was for my daughter. She was called up 10 minutes after we walked in. The older lady took her and my daughter said she asked her if she had lice. How rude! My kids have NEVER had lice. Is she new to the hair cutting business? Does she not know the difference between lice and dandruff? I wish my daughter would have let me know before i gave her a tip. Not only was my daughter insulted but the hair cut was over priced! Will NOT be coming back! read more

Seriously I NEVER rant on yelp bitching like this but I have to. I can give zero stars. I know this is a low cost hair salon but you guys never heard of customer service? Your company doesn't teach you that kind of shit to run a store? Yea apparently not. "Oh I'll remember you next time" while pointing your finger at me. I remembered you the FIRST time I came here. So stupid. read more

I Always bring my boys to CELIA...love the way she give service and she is on top of her words always as well, never coming to the other staff member, cuz they always play games, no value of people who call ahead, they make you wait longer then walk in clients...they told me 20 minutes wait over the phone and when you are there with your call ahead appointment, then they move from their words.... Not acceptable and not professional at all, full of attitude staff... instead of their help, you just get their attitude... really... NOT IMPRESSING AT ALL. The lady came after me, she had no call ahead or no appointment she was a walk in client And one of the staff member took her first even thought I wad there first then her waiting....Does that sounds professional.... NO RIGHT... EXACTLY. I STILL GAVE ONE STAR, WHEN THOUGH, THEY DON'T DESERVE NO STAR AT ALL. SO SAD. read more

Not a professional staff. I was told that I could get a "Retouch" of color for my balayage from the women that work here, I was so excited to go the following week, turns out I go, wait for one hour, and different staff lady sat me down and was asking me all these questions about my retouch that I wanted done. I was already confused. And the other women that told me to get my retouch didn't even bother to see or explain to the other lady what I needed! Finally after much discussion with this old women...I was told I needed to go back to the other place I got my balayage done....she couldn't help me because she doesn't know what color to use....I left so upset. As if I didn't have the money to pay extra.......Oh well, It's ok, I have the money go somewhere way better,I went to get my hair done afterwards to the Loft Hair design in Downey, they were so friendly and welcoming. I love my hair! Pamela and Betty are the best at The Loft Hair Design, just around the corner from this dumb place. read more

Hi my name is Liz P. Love it! Love it! Love it! I've been coming here for years.. They all do a wonderful job. Blanca, Celia, Marta and all the girls there know how to make you feel that what you say it's important to them. Today I got a new look "Sombre" with color for the fall season. Thank you for making my hair look so awesome. I added a picture.. read more

Supercuts - Love it!!! Thank you for your awesome work on my hair. - Hair Salons Near Me - Downey, California

Johanna, helps me all the time. Best hair cut every single time no matter the time; always Willing to wait and satisfy her customers. Highly recommend this place. ..ask for the shampoo! read more

Loved how they cut my hair. They really know how to do everything!! Thank you so much it came out so amazing!!! read more

Supercuts - Loved how they cut my hair. They really know how to do everything!! Thank you so much it looks amazying!!! - Hair Salons Near Me - Downey, California

I used to go here a little, but that's until the last woman who cut my hair about 8mos ago, left a huge long piece of hair without cutting it. I didn't even notice til I got out the shower and combed my hair out. How the heck can you possibly miss that? Never going back. plus, they take forever, and that's probably because they are too busy talking and not cutting hair. No thanks. read more

Just got my bangs done here but the stylist I had was really friendly and I loved my bangs!