Cristal did an awesome taper fade on my 13 year old. Excellent customer service and patience!

I mean I guess you get what you paid for, but my experiences here have been really unpleasant. Bad haircut, really horrible customer service (got my face sprayed with water multiple times, super rough combing, just really bad presence/vibe), and just not really recommended. Not to mention the wait time despite the waitlist system on the app (ended up waiting for an hour even though it said 30 minutes queue). I understand that apps are not entirely accurate but it was just the cherry on top. I wanted to save some money but next time I'd rather pay triple the price and go somewhere else where they at least pretend to care about your hair. read more

I've recently started coming back to Great Clips in Downey and I do appreciate the convenience of their online check-in system, it's super helpful. I also liked their March Madness promotion, which was a nice bonus. That said, while the haircut itself is still very quick, I've noticed that it sometimes feels a little too rushed, even when it's not busy. The stylist seemed to be in a hurry and unfortunately, I was left with leftover hair on my forehead, neck, the back of my head and some areas weren't shaved cleanly after the cut. It was uncomfortable walking out like that, and I'm not sure if they expect customers to pay extra just to get brushed off properly, which feels odd. I like the convenience, but a bit more attention to detail and customer care would make a big difference. The person name (Patricia, if I am not mistaken, her spot is right behind the counter), who does a great job from my last visit, wasn't there when I arrived, so I was helped by someone else. I might wait for her next time to ensure better attention to detail. read more

Great spot! Did a walk in and it was easy to sign in and get on the waitlist for my kiddos haircut. We only waited about 15 minutes on a Saturday. The staff were friendly and the price was very affordable! My kiddo had an easy cut experience too! read more

Great Clips - 3 inch cut off ;) - Hair Salons Near Me - Downey, California

Sending their employees back to a real Beauty School. They don't know their job or what the scissors are for . I went to two solons giving them the opportunity of a second change big mistake. Whittier and Downey ( at the Landing Market Place) are just horrible. . And this experience will stay with you for weeks until your hair grows and i hated them every time I look on a mirror . The star is for me for ( the second chance ) that you all don't deserve. read more

I love coming to Great Clips, way better than most salons for a haircut. I appreciate their check in system, they are always accurate and on time with the check ins. Not like most places that over book and have you waiting. My daughter wanted a unique haircut which I was hesitant to get her but the stylist talked to her about and the process and confirmed with my daughter that it's what she wanted and she nailed it, it came out perfect, my daughter was so happy we came back a second time to get it trimmed by the stylist. We will continue to come back for their great service. read more

Been bringing my boys in for years. Maria helped us out this time but was upset I wasn't able to tip her this time. They raised prices and having twin boys really adds up. My son and I both thanked her. But she completely ignored us. Not even a your welcome. Very unfortunate. read more

I got a hair cut here recently and was disappointed by the service. A young lady with green hair and nails attended me. I didn't have to wait for my haircut which was great, though I did reserve online. However, her nails were so long that when she would sift my hair and touch my face her nails would scratch my skin on my face. I didn't say anything about this. But for certain industries it is pretty unprofessional to have such long nails. Also, she wet my hair with water and did not even bother to fully dry my hair. Lazy and unprofessional. I did tip her however out of courtesy. I guess you pay for what you get. I highly doubt I would like to return at all. I have never been to a salon where hair isn't fully dried. Unimpressed. Thank you next! read more

My hair came out really cute, they were very affordable and the staff is really nice. My stylist Maria cut my hair exactly how i had pictured it and i am very happy read more

Took me a bit to find a new place. My friend would cut my hair and beard but she moved. So I jumped in this app searched near by places. But WAY TOO HIGH in prices. So thank God I found this place. Ariel cut my. She hooked me up. Understood my style because I couldn't find the correct name. read more

I liked my experience here. I went on Veterans Day- so the cut was free. However, they were efficient, solid and very affordable from what I saw. They only take online checkin. Don't bother going if you don't do this- and you can only checkin 5 mins after they open at the earliest. All locations are different so I'm not sure if it's consistent. Barbers also float between multiple locations so maybe call ahead. read more

Awful! I took my to get his haircut. It was the worst haircut my son has ever received. I never write reviews, but the awful haircut done by the lady was horrific. She had no clue how to taper my son's hair. Unbelievable. Unfortunately I don't know the lady's name who cut his hair all I remember was she had super long natural nails and in her 50's read more

Super great love my haircut Everyone was nice and the place was super clean I will be going again. read more

Lady doesn't know how to cut and blend layers. Looks super choppy. She needs to go back and retake refresher courses. I didn't want her to put any more time on trying to fix it because I was afraid she would cut more off. read more

Great Clips - Horrible - Hair Salons Near Me - Downey, California

Horrendous haircut! I paid $24 for an uneven cut. Now I have to fix it myself. Save your money and go elsewhere

I took my daughter here today to get a hair cut and was that a huge mistake. First thing is she got it cut short and they cut it all uneven. Getting home we noticed the inside of her hair has like 3 or 4 different lengths. I will for sure being going back tomorrow for someone else to fix it or demanding my money back. At this point I don't even trust them fixing it. read more

If I could give negative stars I would. I went into this establishment with long, thick hair and long layers. All I asked for was for my layers to be blended. Nothing more. I asked that the length stay the same. The stylist cut off inches of my hair and thinned it out adding more layers. Right before my wedding. DO NOT GO TO THIS GREAT CLIPS. THE STYLISTS ARE HORRIBLE. read more

Great Clips - My hair after a trip to great clips. - Hair Salons Near Me - Downey, California

I've been to this salon about 5 times. 2 times with Myra, who I was very pleased with. Unfortunately she is no longer there. And the other times I have not been happy at all with the way my hair is cut. Even though they are always with a different stylist. This time was the worst. I went in and again, the girl left one side too long. I went in to have it trimmed. And the girl ended up chopping off more then she was suppose to. Leaving my hair very short in the front on the side she cut. Making my hair once again very uneven on one side. read more

Horrible service!! Rude. No real connection with customer. I went in to have my hair trimmed and stylist (Ariel) was impolite. Very abrasive to be around. I have very curly hair and she started cutting my hair dry. I have never had my hair cut dry. Needless to say it is crooked. She said she could not put water because it would only make my hair tangle worst. (Untrue) She tried to humiliate me by saying my hair had not been washed. I washed my hair that same day. I put products in my hair to keep my curls looking healthy. No bedside manners. Regardless if it was clean or dirty which it wasn't dirty where is her customer service and it's not her place to blurt out comments like that. I was paying her to do a job. She should stick to that and keep her opinions to herself. read more

I got my haircut here for a long time with exclusively one of the barbers named Ariel, she is So sweet and great at her job! If you go here skip the others request Ariel to do it every time!!! Happy to say I can Vibe and talk to my barber along with knowing my hair is in great hands! read more

Well today I took my grandson to get a haircut Both employees that were working didn't allow my grandson to sit on my lap so I can hold him while one of them cuts his hair they said it's not permitted so of course my grandson was moving a lot the employee said I can't continue cutting his hair + charge me $19.00 for a bad haircut . I think Kayla is her name read more

la señora de cabello azul y verde era mi barbera, hizo un buen trabajo y los demás barberos no me saludaron para nada ella solo lo hizo y después lo único que hizo fue pedir cita, la chica de cabello de color me cortó el cabello genial y sabía español así que ella pudo saber lo que quiero y hacerlo realidad. Definitivamente traería a mi familia y amigos que solo hablan español en el futuro solo si ella está cerca para hacerlo de ninguna manera con los demás allí. read more

I have been to this location with my son more than a dozen times. The location and online check in is very convenient. However there is one stylist there that is just horrible. Seems that you have a 50% chance of being subjected to her in the weekends. Check the other reviews which consistently mention this. I'm quitting this location because I cannot tolerate the lack of training and oversight. read more

Got a haircut, it had been over a year since I last cut my hair got a V cut and shoulder length hair. It was little shorter then I expected but my hair turned out to my shoulders, within two weeks it grew really fast! & I actually love the way my hair turned out thin,layered nicely& my hair is always smooth and soft and it looks and feels healthy. The color in my hair I had already on my hair before i got the hair cut. read more

Great Clips - Front view, shoulder length, v hair cut in layers. - Hair Salons Near Me - Downey, California

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Very good and patience with children. Nancy was very good with my son who has a fear of getting his haircut. He was very happy read more

Great Clips - Hair Salons Near Me - Downey, California

Let me guess, you're looking for that clean cut for work or the weekend? Look Nooo further! Great Clips has become my Go-To and for a damn good reason: Charlene showed me her ‍ skills and they were on point! I said "Vegas" Charlene printed my ticket with my preferred sizes (same sizes from Texas for the service for about 6yrs now) but nope, we worked on something better and I was left looking good with an awesome fade. No Lines, Baby!!!! But seriously, the cut was fun and conversation about what we were doing was great! Recommend the place and if you can, with my new awesome stylist, % read more

Great Clips - Charlene worked her magic and BAM! Here we are! - Hair Salons Near Me - Downey, California

Stay away from the establishment the customer service at this sorry excuse of a salon. my wife had gone for a trim and the employee name Jessica an older woman in her late 50s made her feel terrible about her hair. Stay away from this place until they fire this lady and her rude attitud. read more

Worst haircut of my life. Told the barber it was uneven and they refused to fix it. Got it evened out at an independent salon instead--support small businesses. Don't do this. read more

73 minutes for a haircut. After checking in. On a Tuesday evening. I can cut my own hair in less time than that. Someone's not doing their job here. UPDATE 2/15/2020: Went back and checked in per the owner's suggestion. MY NAME WASN'T ON THE LIST. Go anywhere else, literally anywhere else, and you'll get better service. read more

Please tell you HS student working the front with the massive attitude that using cleaning products and dusting the shelves and shampoo bottles 3 feet away from the customer is not bright. You have no clue as to whether I am sensitive to the solution or dust and here she is spraying and wiping away. read more

We came here simply because we did not want to wait at our usual Barber Shop.....I can honestly tell you, we are sold! The service we got was exceptional & the our hair looks fantastic (pic) We clearly found our new spot. Sorry, Ian we didn't come while you were still here! read more

Great Clips - We didn't want to wait at the barber shop so we tried Great Clips......we'll definitely be back! - Hair Salons Near Me - Downey, California

My husband goes here to get his haircut. He very much enjoys the online check in process. If you're going you really do have to check in online on their site because online check ins get priority over walk ins or phone ins. Parking is also super convenient. It's definitely good place to get a quick haircut per husband's report. read more

My husband was here yesterday for a hair cut and I was shocked to see his hair and neck when he got home. First thing I noticed from the front was how uneven his hair was and how short it was from the back of his neck. It almost seemed as if they messed up and tried to keep cutting until it was even. Then I noticed how red the back of his neck was. I removed the hair that was all over and noticed marks. He said the lady that cut his hair apologized for hurting him once but he had around 8 burns/cuts on his neck. This was so bad!!! He was even bleeding from one of them. He didn't feel the other cuts/burns she made until he got home and I cleaned it. On the picture you can tell where his hair line around his entire head usually is and she cut so much more than that. I left my number to speak to the manager since she/ he wasn't there. This is really bad and I'm not sure how much experience Christin has but I don't recommend her. It almost seems as she has a very heavy hand and pushes too much, my husband had red spots all over his scalp. read more

Great Clips - Burns/cuts from hair cut. - Hair Salons Near Me - Downey, California

I went in this morning with Jessica and finished my haircut within 10 minutes everything felt so rushed. She didn't even get cut my side burn and I didn't notice until I drove off lol. It looked baaad read more

Daisy provided great service for my son! she was very patient with him! he's almost 2 so he moves a lot and she did great! im super satisfied with my service and will definitely be going back! read more

I had a great experience here. My stylist Nancy was fast and efficient. She was very easy to talk to and made the time fly by. I have very very very thick and long curly hair. I love the way my hair turned out. Feels so much lighter and she cut it just how I wanted it! Thanks Nancy! I'll definitely be back to see her. read more

Great Clips - Before - Hair Salons Near Me - Downey, California

This is the spot for the freshest fades. Also friendly staff and no long wait time if you use the app and check in before coming in. Ask for Nancy read more

Definitely would rather pay $60 for a decent haircut then $15 for a sloppy job. As usual, they didn't listen to what I wanted but instead what they want. I Only wanted my ends to be cut to minimum and she assured me "only the tips and minimum " even showed me how much she was going to cut.. well at the end she said I took all the ends off and I came home to more then one and half inches off and one side was shorter then the other. I wear clip in extensions so now I can't due to how awful the cut is.. my friend and I will definitely not return. Nor I will recommend this place. Don't want my money back. I will have to wait for my hair to grow and go to a real hairstylist! read more

Great Clips - Bad haircut, one side is super short and the other side long. Terrible haircut. Never coming here again. - Hair Salons Near Me - Downey, California

Not a good fade, had to ask for the lady to cut around my ears. Definitely rushed and did not do a good job. Will definitely not go back.

Generally speaking I like Great Clips but the problem is that it's a hit or miss service when it comes to the haircut; and no one wants to take chances with that. I also like their check in online option. Not sure why they raised their prices so high. It used to be $10-14 for a haircut, now it's $22. That's almost double. I understand inflation, but still, double?! read more