Great service. Been bringing my son for the last 3 years. Irma and Robert always do a great job on my son's hair.

Although it is easy to miss this little place right on the corner of Imperial and Studebaker, in a tiny strip mall across the street from the Costco, I cannot praise them highly enough. Today, I needed to get a haircut for a beloved relative with cognitive disabilities, who is highly functional but with tics that sometimes unnerve people. Even so, Roberto was SO kind and attentive, and he did everything that my relative wanted done. There was no distinction in his professional treatment; he talked with my relative just as he would with anyone, which is such a huge positive, and it boosted my relative's mood to be treated so well. My relative looked like a whole new person when done, and that is entirely due to Roberto's skill and listening skills. In addition, while I was waiting, a lady brought in her elderly mother in a wheelchair, and the female beautician did an amazing job, and was so sweet to her. As a caregiver, this means a great deal. The facility is small, but it is very clean, and it has a very nice atmosphere. Highly recommend! Do not overlook this place because it's small. It's a nice barbershop/beauty salon with heart and great talent! read more

Excelente servicio de Claudia y José. Recomendado al 100%, lo mejor de Norwalk (barbershop). Buenos cortes tanto para adulto como para bebés y niños. read more

Claudia mi # 1 Tengo llendo a esta barber por casi 3 años y especialmente,yo voy a hacerme me cabello con Claudia y es la mejor de las mejores les corta el cabello a mis hijos y a mi mi color siempre salgo muy contenta con mis resultados!!! muy atenta y profesional ----------- la recomiendo al read more

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Claudia es la peor. No dejen que les toque el pelo. Yo fui con ella y le enseñe una foto de lo que quería y ello me dio lo que ella quiso. Estuvimos en comunicación de que no estaba contenta con todos los tonos que me dejo. Y de repente me llamo diciendo que ella no va estar viendo me al espejo cuando se me antoje. Que falta de respeto de una persona que se supone debería ser profesional. Claudia is very unprofessional she didn't not give me what I asked for. She literally burned my hair. I tried to come to an agreement and understanding with her. She called me and yelled at me screaming she isn't going to try and please me when all I wanted was to get what I asked for after all it was a paid service. read more

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Thanks Claudia I'm so happy with my haircut you did a great job I recommend Claudia she always hear you and also she gives you some tips about how to get a good haircut.. thanks Claudia Rivera read more

Talk about a Baberahop that when you come in no one greets you or asks if you need a haircut. Claudia, she's the lady to the right, has no barber skills. She can't make a straight line to save her life. She has no patience with kids and was very aggressive when cutting my 10 year old hair. My son asked her repeatedly to be more sensitive when fading his hair and she didn't care she just kept saying he was exaggerating. The rest of the barbers seem pretty good but need to learn how to be more professional. When there done cutting someone hair, instead of asking if anyone is next they just sit down and look at their phone. Finally, I would just say, this is not a kid friendly place at all period. If you want to get your kid a haircut please go someplace else where there going to treat them with respect and compassion. You won't find it at Imperial Barbershop. read more

Imperial Barber Shop - Barbers Near Me - Norwalk, California

Irma is always very professional and has been cutting my hair for years. She has all the knowledge aand knows what's she's doing. Always giving me advise and helping me get different styles of haircuts that go with my type of hair. It's a family owed bussiness and even though is small it always feels like family. read more

First, I have to say that I love this place! I had been looking for a Barber shop since the whole Covid-19 situation happed a few years ago. I saw this place and stopped by to see if this could be my new spot. I met Claudia and she became my best Barber ever!!! She is very friendly and professional with me and all the clients I see her interact with. She is always smiling and makes me feel welcome! Her barber skills are excellent as she always listens attentively to what I want done to my hair. While cutting my hair, she is always careful and gentle the whole time I'm there. Claudia engages in conversations with me while she's cutting my hair, and I truly appreciate that she cares to hear about my day and on goings. I am glad that I finally got to find someone who can get the job done correctly and is always very pleasant. I hope she is there for a very long time, and if not, I will follow her wherever she decides to go next! read more

I asked for a comb over and i did not get that! my hair looks horrible and i hate it, i should have never tipped The regular lady who cuts my hair wasnt there read more

Horrible Horrible service, came in as walk in the lady I wanted to wait for said she had an appointment then I would be next her appointment arrived and came In with a friend decided to tell me I have to wait again till she cuts his friend hair very very unprofessional mind you I was already waiting an hour prior read more

The owner is the best at cutting hair by far however she's not there all the time. Totally understandable since business is doing well but there are too many new faces to keep track of. Not to be nitpicking but after getting comfortable with a couple of barbers you tend to gravitate towards them. On my last visit there was a gentleman cutting hair in street clothes and wasn't as "prompt" as other barbers. Luckily there was someone else there and I just waited for her. Don't really bother with names since like I said they often change. Service and prices are still great and the end result is a clean haircut. I will be moving soon so I'm unsure if I will visit again and overall I was happy with my experiences. read more

This Barber Shop really cares about the customer experience. As soon as you walk in you see the space is big enough to seat over 20 customers and they also cater to your kids. They have a great kids play area that will keep your kids entertained while you get your haircut. Also they always have the latest movie showing in their lobby area while you get your haircut. The best thing about this place are their hours, they open at 8am which is great for me because I can get a haircut before going to work. The level of customer service is second to none, Beatriz and Joe always make it a priority to make you feel at home. The prices are great, $12 for a fade is a steal for the level of service. I definitely recommend this place especially for anyone who has a busy schedule like I do. Make sure you give them a try!!! read more

Imperial Barber Shop - Getting a fade at 8am on a Friday! So convinient! - Barbers Near Me - Norwalk, California

This barber shop has only (women barbers) now, they suck at fades, really bad, look like bowlcut fades. Do not come here, I gave this place 2 chances, really was unaware of it being only women barbers staff. But heres an updated review for 2020 read more

If I could give this place 0 stars I would. My boyfriend had the worst hair cut I have ever seen in my life. Truly ridiculous. No experience required to be a barber here apparently. read more

Imperial Barber Shop - He asked for a "high bald taper". - Barbers Near Me - Norwalk, California

I don't recommend anyone coming here! Really big guy with glasses completely ruined my hair. Asked for a mid-fade with a 1/2 size, hard part, & trim off the top. Mid-fade was completely uneven all around my head. Hard part line was crooked and NOT the way I wanted. & the guy didn't even trim anything off the top. I was extremely disappointed. Never coming here again read more

1ST. I should've known better when I called and some guy answered the like I called his personal line and I was bothering him je answered "yeah" then hung up anyway stupid me proceeded to this shop because I press for time 2nd barber shop was empty that should've been my last tip this place was garbage. Well I don't know the ladys name that cut off my goatee, all I asked for was for her to clean up and give a little shape 3rd once we had a language barrier I should've walked out but dump me I assumed she understood me enough she responded with nods and yeah. Well what took me to grow in 5 years she butchered in 20 minutes, once she put the clippers to one side and mowed my face with one swipe I knew it was a wrap and at that moment too late to correct I was so mad I was shaking I asked to see and she said wait not done at that point I knew it was over and I didn't want to say anything I was so mad I just wanted to leave because if I opened my mouth I would've been on tje wrong side of a 911 phone call. I mad at myself more than anything because the signs were there, needless to say when I came home my wife cried . As a barber you should do as your directed not what you think I need or in your opinion looks good . If I could cancel the zelle payment I would I'm a real passive type of person and for that today we were all lucky because I was so mad who know . I've had bad haircuts and I know they only last a few weeks but this is different when I've been grooming my goatee for over 5 years, man F this place!!!!!!!!!!!!!! read more

The absolute worst haircut I've ever received in my life by the most unprofessional lady who has ever used a set of clippers. I stated multiple times that I just wanted a little off the top. She proceeds to just start hacking my hair with the clippers in almost a mohawk fashion. I was absolutely furious that even after I said THREE TIMES not so short she didn't listen and kept buzzing me even shorter. I was so upset I just got up and left without her finishing, I have been wearing a hat every day since then until it grows out. On top of the worst haircut I've ever had, she told me AFTER she started that the credit card machine isn't working. Who even carries cash anymore? If a card machine isn't working you tell customers BEFORE they sit down. Extremely unprofessional! read more

man these women got hands of gold! never disappointed. very talented with fidgety kids also! they always make my son look good read more

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Terrible place! never opens on time. Spoke to people that had been waiting over an hour when they said they open at 8am on Saturdays. Wanna waist your time?then this is the place to come. read more

My barber sold his shop, I found this barber shop and barber Paul, from the first visit he cut my hair quickly and the way I explained, he is a great guy so his personality makes the experience even more fun. I have found my new barber read more

Best haircut of my life. Can't wait to visit San Diego again! It was the United States Championships which brought me to the area. So very glad I discovered this location! read more

Hours posted until 5:00 pm, Asian lady inside would not open door at 4 pm. I could see her inside. Even knocked on the door. If they don't want to take customers late in the day they should change the posted hours or at least keep the door open and talk to the customer. Hiding inside and locking the door is very unprofessional. read more

Updated review: One week later the gentlemen in the barbershop stopped me in the street remembered my name my face and politely spoke to me apologized for the mishap and gave me his card and told me to comeback and will make sure that it won't happen again... I changed my rating on this review because he remembered my name, my face, and he took the time to stop what he was doing and talk to me not many people go out there way and Do things like this I understand he was a busy person and it means a lot to me... I will be going back the next time I need a haircut and giving one more try... Thank you Joe great customer service! Past review: Came to this place on a Saturday around 530pm... Surprising there was no line lady came upto me and was glad to cut my hair... I asked for the usual 4gaurd on top 1gaurd on the sides low fade please she says ok... During the haircut there was no conversation with the lady she was quiet I thought she was really concentrating I notice a lot of different things than the usual and when it came to the fade portion of the hair cut it was way to high!!! Ridiculously high! In my head I asked this is what she calls a low fade I wonder what a high fade looks like... I paid for my haircut even tho it was all wrong messed up the front the back the sides the whole thing was wrong.... I left and I was so upset I came back and let her know a low fade is lower than what you cut read more

5 stars for the barber. My son Ryan gets his hair done by Luis. He always does an awesome haircut.

I love coming here and the environment . Beatriz did my hair came out BEAUTIFUL as always / El ambiente que toene me gusta todos son muy amables , Beatriz la dueña me hace el pelo siempre me lo deja HERMOSO, lo recomiendo ! read more

Imperial Barber Shop - Beatriz's husband helps too 10 pnts he's good , She did last touches on my hair came out BEAUTIFUL as always! - Barbers Near Me - Norwalk, California

So we usually go to this super rad Barbershop in Downey. But my son needed an emergency haircut and this location is closer to us and wasn't booked. We should have just gone to our Barbershop instead! The lady who cut his hair did a super choppy job! The fade is patchy as hell because all of her clippers looked old and not very well taken care of! I asked her to taper the top of his hair so the back is shorter and the front is longer, she just asked me how much I Wanted taken off and proceeded to just chop away leaving an uneven taper. So now when its styled upward there's a noticeable difference in length instead of a gradual taper. The hard part she did is also uneven and super thick...Overall super unhappy with the haricut. Wont be coming here again. read more

Jacob gave my 4 month old baby his first hair cut yesterday and it's perfect. Just like I wanted. He was patient and precise. He also cuts my husbands hair and it's perfect as well. Jacob is good at what he does. read more

The first time I came here I got a trim and it was okay, nothing special--and for 20 bucks I was fine with it. Now, this second time I came it was a whole different story. First, as soon as I walked in the woman who cut my hair talked to me like if she hated her life. I sat down in the chair ready for haircut and I noticed she was talking to someone on the phone on her AirPods. I'd say that is pretty unprofessional especially since her next words were "ok what do you want" in the most annoyed manner--as if I had interrupted her call. And when I started to tell her what I wanted she cut me off and didn't let me finish telling her. She began to cut--again--in the most unenthusiastic manner possible with a limp wrist at times. She continuously scraped my ears and head as she worked. Not to mention she was pushing into me the whole time. Halfway through she said she would leave one side longer than the other because "she knew exactly what I would want" and that I just "had to be open minded." Well folks, let me tell you, this was not what I wanted at all. This had been--by far--the worst haircut I have ever received in my entire life. So bad that I gave myself a buzz cut afterwards to try and make myself somewhat presentable. My old barber had upped the price so I had been looking for a new one but after this awful experience I will never question their prices again. You truly do get what you pay for in this establishment. Perhaps the other barbers are good but do yourself a favor and avoid the tatted forearm girl. See ya later. read more

Had the best haircut on my first visit to this shop .. Claudia is very skilled on what she does and I recommend her to everyone.. she's very detailed and gave me the cleanest haircut .. will sure come back again .. read more

Went in today for the first time to this little shop in Norwalk. They had 5 barbers cutting. My hair was cut by Jacob and it came out great.

The place is never open on time, so be careful if you want an emergency haircut at 8am. I called it quits after waiting 15 minutes before I went to a different place. read more

Imperial Barbershop is the#1 shop for men and women the feeling is so welcoming my husband loved his haircut from Jacob clean and perfect this is the spot! Will never go anywhere else! read more

Best barber ever! Ask for Beatriz the owner she cuts great female and male hair. She also threads eyebrows really well.

Showed up at 3:45pm and was told no more cuts and they wouldn't cut my hair nor my son's hair. Only two people waiting for cuts and they close at 5pm. I have been going to this barber the past 6 years and never had this terrible service. I drive all the way from Whittier to go to this barber in Norwalk. You just lost a loyal customer!! read more

In my book, great customer service goes a long way and that's exactly what I received at Imperial's shop. I needed a new barber and literally saw their shop, walked in off the street, sat down right away and got a great cut in less than 20 min for a great price, too! Told him exactly what I wanted and Jacob hooked me up! Plus their open on Sundays, which is even better with my schedule. I will most definitely be back! read more

My 1st visit, got hair dyed and highlights. Was a little intimidated by the size but I have to tell you the hospitality and excellent job done on my hair makes up for the size of the place. Betty is a wonderful stylist and I recommend her highly. Her husband is a wonderful touch to the place. If your looking for a excellent cut, style, die or highlights don't look any more. I wasn't paid to do this, just very satisfied!!! read more

After going to some real shit holes they call barber shops that employed unprofessional douche bags in the area I found this shop and thank god my search is over. Jacob does a great job on my hair every time and he's very professional. The ambience is great and everyone is very welcoming. read more

i was very upset with the owner. she hired this guy joe even though she knows his not lincensed. she still has him cutting hair in the barber shop. i arrived there one afternoon the place wasnt busy at all, joe was the only one there shaving. i asked for a low fade and no line on the side. i ended up witha pan line all around my head. no fade. i called betty the owner i explain the situation she asked to return and she will fix it.she fixed it sh also charged me again the ten bucks. i was furious!!!! not becausei paid. i expected her to fix my haidlr n reprend her employee for fucking up my hair.... she didnt and whe was like whatever. so i will never attend this location. poor customer service!!!!! read more

Great place to stop by and get a haircut..it's best to come during the day since it's not packed and they all cut hair very well.