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    SunSolar Solutions

    4.1 (24 reviews)
    Closed 9:00 am - 5:00 pm

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    Mike G.

    After the experience my wife and I just went through with Sunsolar there is absolutely no way they are rated 5 stars!!! Our sales person AJ was great, gave us all the information we needed and answered all our questions. There customer service rep Destiny was also great keeping us in the loop with scheduling. Now to where the nightmare begins, the install!!! I was given the option of running the conduit up and over the eve or through the attic and stabbing out under the array. I told them specifically I wanted it through the attic. I come to home to find the stub up right up front of our roof, ugly as hell!!! When I asked the install tech he told me there were no notes and I'm pretty much stuck with what I got. Next, it was a windy day the day of the install. They techs decided to stack the panels up against the column by my front door. The wind knocked one of the panels into my garage door damaging it. See pics below! The panel slammed to the floor scratching the frame up pretty bad. The tech said oh the panel is fine and didn't offer to replace it, was going to install it up on the roof. Luckily my sales rep AJ was there and suggested getting a replacement panel. So my wife and I went to an appointment, upon returning the install was finished so we decided to look at the back array from our balcony. Noticed the entire bottom row of panels was scratched from dragging them across my roof. It was extremely noticeable and disappointing with the workmanship. I sent the pics to my sales rep and they had the branch manager to come out and look. He agreed to replacing the damaged panels. A few days later another crew comes to replace the panels. My wife went outside to see how things were going and the tech approaches my wife and insults her by saying "just so you know because the frames are scratched it doesn't effect the performance of the panels". My wife was upset how extremely unprofessional he was. But I guess that's what you get when you go with Sunsolar. I spoke to a lady Danielle, not quite sure of her position but she definitely went out of her way to rectify the situation. So after an extremely poor installation, ugly pipe work, 5 replaced panels and a new garage door being installed we are about done with Sunsolar. If we had to do this again Sunsolar would be at the bottom of our list. If it wasn't for AJ, Destiny and Danielle this whole experience would be been a total nightmare. So there were a few bright spots. But the most important, the install was the worst.

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    5 months ago

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    7 months ago

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    Val B.

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    1 year ago

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    1 year ago

    Great crew working at Sunsolar solutions. The time line laid out from beginning to end. Upfront about price. Highly recommend.

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    1 year ago

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    1 year ago

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    2 years ago

    Daniel our sales rep and Nayeli were great with communications. The install team was efficient even though they had a new crew.

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    Ask the Community - SunSolar Solutions

    Review Highlights - SunSolar Solutions

    Daniel (salesperson) and Natalie (customer service representative) were so easy to work with.

    Mentioned in 7 reviews

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