Suntrek We have been with Suntrek Solar since our pool was installed in 1994.This system has worked extremely well for our family!!! When las vegas had the awful hail storm during a summer monsoon; we had to replace several parts due to hail damage . Suntrek worked wonderfully with our insurance company and all repairs were done well ... Not until this last service call a summer start up, a few weeks ago , have I ever encountered a negative experience with their service crew. Unfortunately one of their lead crew members blew me off saying it was my pool system that was failing not the solar . I was very perplexed because of my pool pump was functioning perfectly or my pool would have been green ; this was not the case ... I told the service tech it might be one of the check valves but he "blew me off " saying it doesn't matter .. I was then charged for the service call with an additional time and a replacement part of vr valve ; at a total price of $365 and my system was still not working ; the crew walked away .... A couple of weeks later I called back replying my pump and filter is working just fine but the solar is not and requested a different crew member to come .. Here comes John to save the day !!! He listened to what has transpired and my concerned about being "blown off " by the first visit ... Within minutes he new it was the check valve , replaced the part , and then made sure everything was working properly and the solar valves in the correct position because the first crew had them wrong !! JOHN SAVED THE DAY! With John's visit , I have my faith and trust in Suntrek again !!! ZERO stars first crew... *****5 stars JOHN!!Thank you read more

Great product. Quality customer service. John is a rockstar and a wealth of knowledge. He is willing to take the time to answer questions and explain it in layman's terms Install team was amazing! read more

They are great!!! Very professional nice guys!! I would definitely recommend this solar company I'm a contractor here in Vegas & absolutely would use them again and refer to you!!! 5 stars !!! read more

Had our system installed in 2022. This year when I turned it on, it was leaking from the roof. I called to schedule service and when I received the email confirming the appointment, it stated they will charge $205 for the first 30 minutes and then $205 per hour after that. WHAT?!?! Their average tech makes between $25 - $40 per hour. How can they justify that labor rate? Crazy. I will be fixing this myself. BTW, the system is under warranty, but labor is not included. read more

Warranty issue regarding a system your team installed less than 90 days ago. The actuator valve has already begun to malfunction, rendering both my hot tub and the solar heating system unusable--two products I invested in with the expectation of quality and reliability. When I contacted their team, I was told the earliest available service appointment was 25 July 2025 due to a recent windstorm. While I understand that weather events can cause temporary backlogs, an 11 -day delay for warranty work on a newly installed system is unacceptable. This extended wait time suggests a lack of adequate support infrastructure for post-installation service, which is deeply concerning. Given the circumstances, I respectfully would think the following would have happened: - That my warranty service be prioritized due to the recency of the installation and the complete loss of functionality. - A clear explanation of why such a long delay is considered acceptable for warranty claims. - Improved service timelines moving forward. I chose your company based on its reputation, but this experience has left me questioning that decision. I hope we can resolve this quickly and restore my confidence in your service. When the system is working it is great. It is more than promised, making it a great investment. As, you are able to use it to heat your pool and cool your roof. So, you get a two for one from the upgrade making it a great purchase and for me will pay for itself a lot sooner than later. But this is the first issue that I have had in such a short period. *********************Update************************* So, after a 15-minute video chat with my pool builder. They walked me through how to reset the switch and adjust it to get it working correctly again. A screwdriver and needle nose pliers did the trick. Let's hope that fixes it. read more

We have utilized Suntrek's solar services for our pool for over 5 years. We'd never trust anyone other than Suntrek Las Vegas. Highly recommended! read more

They are really good people that care about your project being completed on time and they are very professional. I would highly recommend them. read more

$205.00 dollars for a service call that ended up taking less than 15 minutes. Did not attempt to repair myself due to any "unauthorized repair" potentially voiding warranty, Minor leaks from the pressure relief valve (at the threads) supposedly due to the thread compound initially used during installation and an o-ring on another portion that was allegedly crimped during installation (speaks to quality and reliability component and standing behind their workmanship). Satisfied with the technicians, communication and scheduling at Suntrek Solar and knew the "risks" and understand the business case for a $205.00 minimum service call but don't necessarily like it. Got a 16 point inspection in 15 minutes as a bonus. read more

My house had a Suntrek roof solar pool heater that got destroyed by recent winds in Las Vegas. The company was not very forthcoming about the details of the warranty and finally explained that wind damages are not covered at all by the warranty. I requested a new quote. The quote didn't include the exact details of the product that was proposed, no technical specifications, no leaflet and no country of origin details. The panel surface was about 50% smaller than that offered by Celestial. I asked about the reason for the large difference in size and a calculation to back up their small panel surface, which I never got. Needless to say, I was happy to have my new system installed by Celestial, they provided a quote that included lifetime warranty, a US made product that is rated for winds up to 120 mph and a panel surface size that was actually hydro-thermically calculated. I am an Engineer and my wife is a Lawyer, we both thought that Suntrek could have done a better job (technically as well as legally in regards to the warranty details). I do give two stars because Suntrek's manager came to see me personally and was very friendly. If you consider getting a solar pool roof heating system installed by Suntrek, make sure to ask following questions: 1. What are the system warranties and do they include wind? 2. How was the panel size calculated? 3. Where are the panels made and what exact product will be used? When comparing to other quotes, make sure you compare the surface of the panels. read more

Amanda in the front office went out of her way to try and accommodate me...when Luis and Edgar showed up they were completely professional and explained everything...they were able to fix my pool solar leak right away...I would highly recommend this company...I've used them in the past and they lived up to my expectations. Thanks Suntrek Lee read more

Every year Suntrek does an outstanding job winterizing my solars. They are punctual, very professional and friendly. I strongly recommend them read more

I chose Suntrek to fix an issue we were having with our pool solar heating system. There is no doubt in my mind that I made the right decision. The moment I met the service technicians Luis Manzo Jr. and Eric Manzo in the front of my house I was impressed with how polite and professional these two gentlemen are, Exactly the types of service technicians you want to greet when they arrive. Luis explained in detail the issues Eric had found when inspecting my system. It was some sort of release valve and a few o-rings that were causing the issue. Luis suggested changing a few more of the o-rings, I'm pretty good at spotting when someone is trying to talk me into unneeded repairs. I felt no reason to not trust his judgement. I will definitely use Suntrek for any future needs regarding our pool solar system. Everyone I spoke to at Suntrek were an absolute pleasure to deal with. Amanda, Thank You for all of your help getting our system repaired, you are an absolute pleasure to deal with. One last shout out to Luis and Eric, Suntrek is lucky to have both of you. Thanks Guy's. read more

Amanda at Suntrek has always been quick and responsive. I've used them to work on my solar system for 20 years and they have always been amazing, very clear on their communications and the pricing is on point. read more

They came to replace our old solar system (they put the original system in with the original owners many years ago. They don't last forever. They arrived on time. Did the entire job in one day. We have a large roof, so they sent extra guys to get it done in one day (and we have a large house/roof/pool. Originally we were quoted it take 3 days total. So far so good, no leaks or anything. Would highly recommend them. read more

Called this company to setup an initial appointment. They showed up to that appointment on time as planned. I called them back to go ahead setup the next step. They made an appointment with me to come back to my home and evaluate the roof and take measurements. They never showed up or called to cancel or reschedule. I called them twice that day, called again the next day and left messages. Texted the original sales man who did come to my home and no one has called or responded to me yet. My appointment was last week. So I am not sure if I will be using this company even if they ever respond. 6/16/21 Update Troy from Suntrek reached out to me and set things straight. The guys did show up on the date they had originally scheduled and took the measurements. Although there was a slight miscommunication between both parties Troy made me feel comfortable and I made my decision to go ahead and use Suntrek. I will update again once the system is installed. read more

Around 2003 we built a pool/spa/fire pit and landscaping through a locally owned (Las Vegas) company. They subcontracted the solar installation through SUNTREK. Thirteen years later we had minimal (more like maintenance) issues with our solar equipment and could not have been more satisfied. In 2015 we downsized our home, repeating the pool-to-landscaping process. It never occurred to us to to check on the subcontractors only to find a different solar company (now closed) was used. Shortly after installation we experienced solar equipment failure a number of times. After several calls to the solar company we were notified they had closed unexpectedly. We contacted the pool company and they recommended SUNTREK. Even though SUNTREK was not the original installer of the equipment-they were willing, capable, and professional as they provided service. The staff at SUNTREK is excellent. The quality of the staff is obvious in many respects, but most obvious is none of them has said anything disparaging about the original installer of the equipment. Amanda (office manager) and the technicians have all been terrific to work with. I can recommend SUNTREK, without hesitation. read more

This company is great! Not sure which company installed the pool solar at our house originally, as it was already here when we purchased the home, but I called Suntrek because I needed a repair. The office representatives were very nice, professional and organized. The technicians who came out to do the work were great too... they were super knowledgeable, fast and well prepared. Thank you for a great price, expediency and quality work. read more

Responsive and efficient in servicing solar panels they did not sell or install. We should have bought from them to begin with.

I just wanted to say what a great Company Suntrek Solar is. Such a reliable and honest Company. Part of what of what makes this Company so great is their service tech Luis Jr. He just did a service call for me and has done service calls for me in the past. He is so knowledgeable and respectful. He has a lot of patience and explains what the problem is. I have not only recommended your Company, but I also tell the people that I recommend your Company to is to ask for Luis Jr when they call in. What a great asset he is to your Company. Thank you, Rebecca read more

Amanda and Junior are great! I got my pool solar installed about a year ago, and it has been working great. Amanda set up the installation, and it went seamless! She is very responsive and patient with all my questions. My kids love that they swim thoughout October because the pool is still warm. Junior has come out and has winterized my system twice now and does a great job making checking up on the system and making sure it is in top-notch condition. Best solar company in Vegas! read more

When I call them for service, they are responsive, friendly and knowledgeable. The technicians who come to my home are thorough and skilled.

I am new to Nevada and I have worked with a lot of companies to get my house up and running. For over 1 1/2 years I have been working with companies for cable, internet, pool excavation, irrigation, cementing, landscaping, pebble teching, decking, solar, air conditioning, heating, and several more. With all of my interactions, one person from this company (Suntrek) stands out above all of the folks I worked 1:1 with. Her name is Amanda, and she is a true professional. I have texted, emailed, and had many phone conversations with her, and all of our correspondences have been positive. I have reached out to her for help so many times and she has always come through positively. She doesn't make me feel clueless or like I have done something to cause the problem. I have never received any negativity or attitude from her. She is always upbeat and willing to help. She presents a true example of what customer service is all about... to help the customer. Also, the field technicians that she has sent out have been supportive and positive as well. They don't point the finger at me, and we work as a team even though I am the customer. read more

i reached out to this company last thursday. left a message and sent an online inquiry on their website about fixing or replacing our pool solar heating system. received a call from a sales guy on Friday who said he'd come by sometime next week (this week). when i asked for a specific day and time the guy was vague and dismissive. i had a feeling he was going to be a no show but i decided to wait a week and give him the benefit of the doubt anyway. its now been a week , a no show just like i suspected and we're moving on. terrible experience. read more

Very professional and knowledgeable technicians. Every year I have Suntrek service my pool solar system just in case there are leaks from look clamps and overall make sure it is serviceable. read more

I am writing to acknowledge the excellent service I received by Suntrek employee Luis Mango Jr. I called the office to ask for help with a leak in my roof solar panels. Suntrek responded quickly and Mr. Mango fixed the acute problem, left me a bill for what he had done, then told me there were a couple more problems which needed to be fixed. He arrived promptly at 8 the next day, explained the problems to me, then made the repairs. He cleaned up the area and came by to get the payment - always very polite and pleasant. read more

Had wind damage to my pool solar system, was getting on the old side like about 20 years. Suntrek installed the original as well. They came out and replaced the entire system in a day. Also had a thermostat installed to set my pool water at desired temp and it take care of itself. So far very happy with product read more

Still no return call a few weeks later. Did not respond thru Yelp either. I decided to call a 3rd time now that my insurance claim was approved. Spoke with Amanda. She was very helpful. She explained that she never got the message. I noticed there are 2 new 5star reviews posted 5/3/17 from profiles with a single review (only a review for Suntrek). Since I wasn't sure if these 2 reviews were authentic customers, I've posted pictures to verify I own a Suntrek system. The pictures were taken after wind damage. read more

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I built my pool in 2006, and decided to add solar heating 2 years later, after interviewing 3 companies I went with Suntrek Solar, they kept their promise every step of the way. I would highly recommend them to anyone one who wants to extend their swimming season with solar. Great Product and Impeccable Service! read more

Just moved into our home and the existing pool solar was leaking from the roof of our house. Needless to day being new to the area and just moving in this was a big stressor finding a company to service our solar unit. The team was very responsive putting me in touch with someone to make my appointment and their team arrived on time were professional handled our problem, answered all my questions about my system and their fees were reasonable. I appreciate their honesty and work ethic. read more

Amanda & Luis are just great. Love the company. I have Suntrek on all my properties and super happy. One for over 10 yrs and still working perfectly! Joe McGowan. read more

I'm very happy with the roof top pool solar heating system I purchased from Suntrek. Since it was installed we have had very strong winds but there was no damage to the system. It works beautifully as designed. The company is very professional. read more

Suntrek Solar is the first & last solar company you will ever need ! They are such an awesome company ! We had their solar system put in and they have been there anytime we've had a question or needed them to check it out for us !!!!! Unlike many other companies these days , they never make you feel like you are bothering them & they go out of their way to help you! They promptly return your call , and promptly send someone out if need be !!! You will most likely speak with Amanda who is just the nicest person to deal with if you're thinking of having Solar put in for your pool , call her , you will not be disappointed Thanks Amanda for such amazing service over the years Doreen Giammarino ( Bobs Eastside Deli ) read more

The Las Vegas hurricane winds loosened some of the pool solar heating pads. We called Suntrek. Amanda is wonderful. Actually answers the phone cheerfully and ensures appointments are completed. Jr. and the crew arrive on time, call to ensure we know when they will arrive and do a great job when they get here. Then more pads became loose within a month. Amanda arranged the crews arrival the very next day. They glued down the pads and amazingly did not charge me for the service. In my experience, this just does not usually happen with other services providers. I will definitely use them again. read more

Have been using Suntrek for years. They are always very helpful and do a great job of keeping my swimming pool Solar in great working order. On time and dependable. read more

Your technician arrived on time and completed the repairs. He was very responsive to my questions and informative about the system.

Amanda and the staff including the techs are second to nine. Great customer service!

Suntrek winterized my pool solar again this year. I had a pair of check valves in the system that were failing and had been causing me problems. They replaced those and did other minor repairs. Then left the system in a stable state to get through the winter. It will be as simple as hitting a single switch in spring to restart the pool solar. read more

All you would want in a company that comes to your home, from making the appointment to the finish.... This company is great!

Last November (2019) I had Suntrek come to drain/inspect my pool solar system for the winter. They came within a day or two and did a great job so I had confidence I would not have a freeze-up during the winter months. Yesterday morning I called them to come out and turn my solar on for the summer months and set my pool pump timer for the summer months. I talked to Amanda from the LV Office and she is always pleasant, engaging and professional. She said she could have Jr. and Kyle out to my house that afternoon. They called 15 minutes before arriving and went right to work. Kyle went on the roof to inspect for leaks while Jr. re-set my timer and they were done in about 30 min. Everything was in order and there were no leaks or issues with the panels on my roof. I always get very good service from Suntrek and would recommend them. I have been using them for about 15 years. read more

I did a lot of research before choosing Suntrek when we first moved into our home in Vegas. The original paneling system on the house went bad and needed replaced. Amanda was extremely helpful in guiding me in the right direction and providing appropriate options. We did end up replacing the panels as the old system was probably 20 years old. We are still completely satisfied with the work done. Fast forward to two days ago when our control system was reading an error, I called and left a message. Amanda called back in a timely manner and helped me troubleshoot the error message. Summertime in Vegas mean they get very busy, but JR and a couple other guys were able to come out the next day and fix the issue quickly and efficiently. Highly recommend if you're looking for professional work with great customer service. read more