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    6 years ago

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    4 years ago

    I love my new solar! Naomi was helpful and knowledgeable. I like when the process is easy. Thank you!

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    4 years ago

    Naomi was professional and a pleasure to work with. I'm Very happy with the process and going solar

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    Ask the Community - Direct Solar

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    Bob's Repair - Bob's Repair

    Bob's Repair

    (494 reviews)

    Southeast

    Our technician was Edgar and he did a superb job! Unfortunately we got ripped off by Kayo energy…read morewith our solar panels who did a terribly poor job installing our solar panels and wirings and they went bankrupt and we were left f*cked without any warranty. Went with bob due to their reviews and I wasn't disappointed. Our solar stopped connecting due to burnt and damaged wires from a poor install from Kayo. Called up Bob for a service call to diagnose and the price was decent probably somewhere in the middle from the other quotes I received. Not cheap but not too expensive either. After the service call I scheduled for the next week for the repair and I wasn't disappointed. I wanted the repair to be done correctly and they did just that. Plus they have a 5 year warranty on parts and 10 on labor! Will definitely go with them again for any of my solar needs and hvac issues in the future!

    Our water heater failed while we were in Italy... because of course it did when we were 6,000 miles…read moreaway. Bob's Repair truly made a stressful situation easy. They handled everything remotely, kept me informed the whole time, and took care of the replacement quickly and professionally. The office was very understanding, and Ron on-site was excellent to work with and very professional. Coming home from a long trip to hot water already taken care of was a huge relief. Really appreciate the level of service and communication. 5 stars all the way. !!!!! Thank you!

    Sol-Up

    Sol-Up

    (189 reviews)

    We had our solar panels installed by Sol-Up in Oct 2025 and were very pleased with the results and…read morethe overall experience! Sales Manager, John T was very helpful and answered all our questions for the upcoming project. Jaclyn, Timm and Keaton and staff were also very attentive to our needs. They handled the majority of the administrative details that involved our HOA and that was helpful. Minor delays were with town inspections and NV Energy. All in all, everything ran smoothly and we were very satisfied working with Sol-Up!

    When my system was installed about 18 months ago the installation went well. You can always tell…read morethe truth of a company based on what happens "after" the sale. We spent close to 50k on solar panels. Our inverter went out late August. They sent out a tech to try to fix it several times. The fix would last a few days then fail. We were finally approved for a new inverter. We had to wait for the warranty to be approved then the unit to be delivered then for it to be installed. We lost the ability to generate energy on and off until last week. (Aug-Nov) When I asked to be compensated for the loss of the ability to generate power due to faulty equipment I was told that the company would look into it and ask management. I was contacted today that $69.00 is all that was approved. So from late August to the end of November we were not generating power from the panels consistently. We were patient waiting for a fix and to be told $69 is disappointing today the least. Please be careful when considering to do business with this company. I understand needing to take time to fix an issue but not to help the customer with the loss of solar for over three months isn't how you take care of customers. I wouldn't recommend them.

    Robco Electric

    Robco Electric

    (281 reviews)

    Southwest

    I highly recommend Robco for your solar needs. From the first phone call, any questions I had about…read moresolar was treated with great consideration and was later provided by Steve. For instance, Steve went over our potential system, explained the potential output, maintenance, and any concerns we had about installation. Robco also made it a point to not disway us from shopping around; he actually encouraged me to have the meeting and gave us ample time to consider options. I found that so refreshing and it told me they were confident in the value they provided. Once I notified him that we were gonna go with them, the inspectors were out making sure the breaker box and roof were OK. Everyone was so nice and considerate to the point where I didn't feel like I had to be home the whole time. Once that is done, Steve quickly notified me of our install date before later receiving an email with the offical details. Day of installation, Alfonso and his crew continued the trend of being thoughtful and nice. From beginning to end the solar installation was done within two days, and at the end of each a progress update was provided. Alfonso also let me know that somebody would be out to paint the piping alongside my house and when the final inspection would be conducted. After that, it was just waiting on Nevada power to change out my meter which also was faster than anticipated. Overall, I would highly recommend Robco. From the answering of the phone, setting up the appointments, the installation and inspection crew - you cannot go wrong in choosing Robco!

    I got three other competing quotes before choosing Robco Electric, and I'm really glad I went with…read morethem. Chelsey was my consultant and she was extremely helpful throughout the process. She provided lots of information, answered my questions clearly, and made everything feel straightforward instead of overwhelming. Armando and his crew did the installation and they were excellent -- the install was completed in just 2 days, and everything was done in a clean, professional, and organized way. The workmanship looked solid and they left everything neat when they finished. Overall, great experience from start to finish. I would absolutely recommend Robco Electric if you're considering solar.

    Suntrek Solar - Long Beach Airport PV Installation

    Suntrek Solar

    (68 reviews)

    Southeast

    Suntrek We have been with Suntrek Solar since our pool was…read moreinstalled in 1994.This system has worked extremely well for our family!!! When las vegas had the awful hail storm during a summer monsoon; we had to replace several parts due to hail damage . Suntrek worked wonderfully with our insurance company and all repairs were done well ... Not until this last service call a summer start up, a few weeks ago , have I ever encountered a negative experience with their service crew. Unfortunately one of their lead crew members blew me off saying it was my pool system that was failing not the solar . I was very perplexed because of my pool pump was functioning perfectly or my pool would have been green ; this was not the case ... I told the service tech it might be one of the check valves but he "blew me off " saying it doesn't matter .. I was then charged for the service call with an additional time and a replacement part of vr valve ; at a total price of $365 and my system was still not working ; the crew walked away .... A couple of weeks later I called back replying my pump and filter is working just fine but the solar is not and requested a different crew member to come .. Here comes John to save the day !!! He listened to what has transpired and my concerned about being "blown off " by the first visit ... Within minutes he new it was the check valve , replaced the part , and then made sure everything was working properly and the solar valves in the correct position because the first crew had them wrong !! JOHN SAVED THE DAY! With John's visit , I have my faith and trust in Suntrek again !!! ZERO stars first crew... *****5 stars JOHN!!Thank you

    They are great!!! Very professional nice guys!! I would…read moredefinitely recommend this solar company I'm a contractor here in Vegas & absolutely would use them again and refer to you!!! 5 stars !!!

    Solar Optimum - Amazing solar installation in Henderson, Nevada

    Solar Optimum

    (21 reviews)

    I wanted to post a quick follow-up to my earlier review. After I shared my concerns about the…read morenon-disparagement clause in the contract, I got a call from Solar Optimum's Director of Sales. He was professional and respectful, and took the time to explain their side of the clause. They're not trying to silence honest feedback across the board -- they're asking for 45 days to fix any issue before someone goes public with a negative review. I appreciate the clarification, but this is still an effort to silence consumer's right to free speech, which is something I take very seriously. I work with several brands that compete in various marketplaces, and this is a tactic I would never endorse. The clause, as written, sends the wrong message. It's written in very strong legal language, and yes, it absolutely reads like a threat. Telling a customer that their warranty could be voided over a "disparaging" comment -- even one that's truthful -- feels more like protecting the brand at the expense of the customer's rights. If a company's service is great and they handle problems with integrity, their customers won't feel the need to "disparage" them in the first place. To be clear, I otherwise had a good experience with Solar Optimum during the proposal stage, but ultimately decided not to sign due to what I consider to be a big red flag. I have no reason to believe that the positive reviews here are not genuine. I just have to assume that part of the reason they seem to out-index the rest of the industry is due to this type of tactic. I don't have a crystal ball - but the solar industry seems to be littered with companies who deal in deceptive practices, so if you want to be the "good guy", then you should have confidence that your customers will advocate for you. This isn't personal -- it's a broader concern about consumer rights. If you're thinking about signing with any solar company (not just this one), read the contract carefully, ask questions, and make sure your voice doesn't come with fine print attached.

    I just installed solar panels on December 2025 with Solar Optimum and had a very good experience…read morewith them they went through on time frames as they said would do their best to do on my solar installation . I have been communicating with Davey Wong very nice! helpful! I would text him asking questions and he will communicate and answer my questions soon and very efficiently for me. I really appreciate that from Davey Wong & his other team at Solar Optimum. Sandra Valencia

    1Solar Roofing - 1Solar Jeneen Miller

    1Solar Roofing

    (39 reviews)

    Southeast

    To put it mildly, this company is atrocious. From beginning to present, this has been an absolute…read morenightmare. Installation appointments were cancelled without notice on three separate occasions, proper equipment to access my roof was not obtained. The owners of the company were emailing me daily, and they ultimately paid for my utility bills for 3+ months Fast forward to present, my system has been down for almost a month and I still don't have a repair technician scheduled. Customer service told me I'd have to wait to hear from their repair teams to setup an appointment and that was 14 days ago. I sat on hold for customer service today for nearly an hour before the call disconnected and I wasn't even able to reach somebody. They charge far too much for their systems and their ability to provide even decent service is non-existent. Spend your money elsewhere, or be prepared to have your time and money wasted by this company.

    My name is Jeneen Miller. I'm a firm believer in solar, but I didn't see any sense in buying the…read moreequipment in case it broke down or it needed upgrading. When I found out the narrative is different and we pay for service as opposed to purchasing equipment(although an option), I was all for it! Each case is different because of square footage, but I'm only paying $91 a month and that is allotted for a Jacuzzi. I own a house. AJ Massey has been very helpful and informative -- educating me on the latest services in going green. He is extremely thorough, punctual and professional. I'm very happy in the way things transitioned and I'm looking forward to not only saving money but saving our planet. Thank you so much for this better option and your outstanding customer service.

    Direct Solar - solarinstallation - Updated May 2026

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