DON'T FALL FOR THE RATE!! They will increase your rent with a blink of an eye! By $100.00!! They…read moreclaim that they sent out an increase by the mail. Which is false. I have rented there for over 15 years before and they will screw you over.

DO NOT RENT HERE!!!!!! I signed a lease 3 months ago and my rent just jumped from $68 to $152. They…read moredid not provide any notice of the increase. One representative blamed market value, another representative said my initial rent was likely a promo rate... despite this not being advertised or mentioned anywhere in my contract. I am currently in a different country so I'm unable to move my stuff. THANK YOU EXTRA SPACE!

When I came to Public Storage I came in a serious bind. I had to move very quickly less then two…read moreweeks notice to relocate with my job. Without the benefit of time to look for a place to live not to mention I would need to save up for all the moving expenses plus a new place I realized that storing my possessions would be my only option I have at this point. I've never rented a storage unit before and was feeling frazzled walking in. Thank goodness for Sara!! She immediately greeted me even though she was busy with other clients and as I waited made sure to check in on me. When it was my turn I pretty much onslaughted her with a million questions and my whole story. She remained extremely friendly and energetic as she walked me through the process of explaining how it all works, their policies and all the what not and what for. She walked me to the unit she thought would suit my needs best and helped me visualize how best to store my belongings as well as a bunch of great tips to help expedite my moving experience. When we walked back to the office she went over all the promotions including all the moving supply options they had right there in the store which was a relief since I had zero at my home. After I signed my lease she made sure to walk me back to make sure my codes worked and that I understood how to best access my lot with the movers and secure it. As a Manager myself I was beyond impressed with her customer service as well as her knowledge of the business. She made a very stressful moment in my life seem like a breeze with her professionalism and her friendly manner. I hope all your employees exhibit this same ethic at work and with your clients. Five stars well deserved!!!

Don't even think about renting a unit here. I rented a unit in November at $180/month and after 4…read moremonths the property management decided to increase the rent 50 % without any notice. The price went up to $260. A month. Don't trust this place anymore. I have to rent a truck and get my staff out. They don't care. Manager told me she can change the price to whatever price anytime they want. It's a business! Bullshit!!!

Love the customer services the lady is really friendly every time I go the location is nice and…read morenever had any issues with the storage office always clean and the lady is a sweet friendly person.

My Auntie is renting and had a great experience with the 2 ladies in the office, definitely…read morerecommend to come here. The store down at 4080 Ravenswood Road Ft Lauderdale Fl.

Stay away from this place. Rates increase 100% in less than 6 months . 5x5 unit went from $47 to…read more$102 in less than 6 months !!!!

After searching for months for the combination of the right storage facility with the perfect…read morecustomer service I came across US Storage Centers and from the first phone call until now I've been amazed. Professional, Extremely respectful with my time and the facility was clean and neat both inside the office and units. I look forward to a long standing storage relationship with this company and recommend them if you are looking for a storage unit as well.

Been a loyal customer for about 3 years. Loved the location and the cleanliness. However, the…read morerecent price increase was $74 EACH month. I would have been fine with 10 or even maybe 20 but 74 more each month?! I chose to leave to another location a bit further away and got it for nearly half the price. So disappointed. Also, the $1.00 charge each month for "technology" was ridiculous. It was a dollar so I did not whine but come on people; Really?? Explanation was due to market demands....then why are the other climate controlled, same size, ground floor units in area half the price?

I have used this facility twice. Very clean, easy access, staff are there to help and after hours…read moreaccess was easy. When you first move in, rates are great but as others stated they raise the rates a lot. I started with my unit under $200 per month, one of the bigger units which wasn't bad for the size, within 6 months the rate changed and I started paying more than $300.. couldn't keep up with it and eventually my unit got auctioned off, and I lost every thing, including important documents .. When considering using this company, keep in mind that the rates WILL change and rapidly, that's how they make their money. .

Superior service! They care about your stuff and is a tremendous value for someone looking to move…read morelocal or long distance!

After using this company when we moved to SoFL less than a year ago I knew who to call for our unit…read moretransfer. We had such a positive experience last time that I did not want to use any other company so I only called them. Danny was my contact and he was very professional and easy to work with. (I'm pretty sure he moved us last time.) This time I only spoke to Danny on the phone and through email. My move date was delayed and he was very flexible with me when I had to cancel 30 mins before my move and reschedule. I rescheduled with him for 2 days later and I knew my move was going to going to be a breeze. MOVING DAY- Danny contacts me to make sure we are still a-go. He tells me the crew will be here around 1. I hadn't heard anything so I called to confirm. He notifies me that they will be over soon as they are finishing with an earlier move. No problem- I was busy moving everything little. 2PM comes and goes and finally at 2:50 the 3 guys show up. I was told 4 guys would come but it wasn't a big deal as we didn't have a lot to move. PAYMENT- The "main" guy out of the 3 asked up front how I would be paying and that he preferred cash. Check? No Card? Yes Oh and tip is "PREFERRED!" After figuring out that I will pay with card and tip with check since I had no cash, they began. While the guys begun I was also continuing to move little stuff and organizing that the 2 hours flew by and they were finished. Towards the end I noticed a scratch on my coffee table and confronted the "main" guy about it. Our furniture is new and we are extra careful with it so when a new scratch, blemish, or dust particle touches it I see it immediately. He said there was NO way that they could of done it. We went back and forth about it- he wasn't backing down so I figured I would let my husband resolve the issue if need be. Later that night while organizing and cleaning all the furniture they moved because their finger prints were on EVERYTHING! I noticed dings and scratches on 4 pieces of my furniture. Nothing a wood pen can't fix but that isn't the problem. I shouldn't have to fix dent, scratches, or dings from a moving company. These guys are suppost to be professionals and take care of other peoples furniture. Nothing was wrapped or placed on blankets. I was only moving one building over and was all inside but protecting my furniture should be key. One of them also transferred my storage unit to a new closer one and I advised him to put it organized like it was in the old one. After discovering the disaster that everything was just thrown in there and stacked on top of fragile things~ that was the icing on the cake. I will never use this company again or recommend them. I don't know what happened as explained I used them less than a year ago and it was a great! BEWARE!

Hi I've been there for 4years…read moreAnd it's been great and the from the office been great with me

I had to use top self when moving out of state for storage to keep items unable to initially take…read morewith me when I left. So overall had a great experience with everything no issues and helpful staff. I do recommend if looking for a good safe storage with reliable service. Special thanks to Juan for all his assistance even though he wasn't required to, truly went above and beyond!

The Lock Up storage service is second to no one other. cleanlines, safety and customer service are…read moreexcellent every time all the time

All of our service at Lock Up has been positive and reliable. Jeremy the Sales Associate Mgr super…read morenice guy! We are happy we made the move here.