Sure they help you install wipers when you buy them there, but Benjamin went out of his way, in the…read moremisting rain, to help clean our windshield. He had to put extra effort to help scrub sap off the windshield and tried to help us diagnose what the possible issues were. He was so knowledgeable and gave us a few ideas on how to fix our problem. Custome service above and beyond. Kudos to you Benjamin!

I had my boyfriend order me my breaks online threw auto zone and even paid for PRIORITY OVER NIGHT…read moreSHIPPING & 6 days later they still had not arrived so I called 3 diffrent # about it and finally got to talk to a very nice lady who said she wasn't sure why but they had not even shipped yet. So I canceled my order & had to wait until Monday to grt my $ back on my card. But by tgen my routers were shot along with my old breaks. I had no more $ set aside for buying new ones. I was very upset but we were sent a $5.00 gift card and a few days later my breaks showed up even after I canceled them..only THERE NOT THE RIGHT BREAKS... so now im BROKE, VERY VERY BAD BREAKS & ROATERS[ IM MORTAFIED EVEN TRYING TO DRIVE MY CAR ITS SO LOUD & DANGEROUS] But I have to because I clean vacation rentals all around 5 town in diffrent places daily and I just want to say IM VERY UNSATISFIED WITH THE INTIRE ORDEAL & THINK AT THIS POINT MY BREAKS & ROARERS SHOULD BE FREE OF CHARGE. Its take a total of 2 weeks from start to now to end up with NO BREAKS ON MY CAR & NOW NEEDING ROTERS. I hope someone does something to fix this because I did my part in the whole mess...I cant buy new ones because I dont have any $ left to do so. I NEED MY CAR TO MAKE A LIVING. im the only one working in my family since my boyfriend was given a stage 4 cancer dieignosis so I very much have to drive my car to work to keep a roof over our head & to pay the bills....S. O. S. HELP!​

I needed new windshield wipers, so I headed down to the Autozone store in Aloha. A very friendly…read moreemployee, Clayton, helped me decide which ones to get, which happened to be on discount. Then, he installed them at no additional cost. No more squeaky wipers!

I needed a new battery and when I showed up at the Aloha Autozone they were a great help. Tyler…read moreinstalled the battery along with great car advice for the coming winter! Pleasant and efficient! Thank you Tyler!!

I found out about this place on some Tesla owners forums since they have worked on other Teslas…read morebefore. I also sent out a Yelp job request and found them to be very responsive to messages. I worked with Hong and he was able to get me in the same week I reached out. I had the newest Juniper suspension retrofitted onto my older 2023 Model Y. The whole process took about 3-4 hours and cost $700. I'm pretty happy with the cost/time. I would feel comfortable taking my car back again for more suspension work.

As always Hong and his staff are amazing Ordered up Headers…read moreand Cats for my Little Red Corvette and installed They look great and they sound great You got a fast and furious ride Hong and his team are your go too !!! (Also serviced clutch!) They have done work for me in past I be a strong repeat customer!

Pick them for your upgrade - and - if you want to know why, Keep Reading…read more About a decade ago I started using these guys - and as you can tell I keep coming back. they have Very Good customer service, they're growing as a company, and you get an honest quality install for an honest dollar. I'm an outdoors man - My long-bed and I have spent countless hours on washboard gravel roads. Everyone knows, these shake the hell outta your truck. I also sleep in the back of my truck and the insulated canopy they installed in 2016 has yet to leak, In fact, the insulation is still tight & fresh as it was on day 1. The overhead LED lights inside the canopy have yet to stop working. All of this speaks to their craftsmanship & quality parts. The power-steps finally gave out after a decade of use, so it was time to replace them. I was given the option between the cheaper overseas version, or the USA built version. It's nice to get price options and their expertise on the level of quality. As part of the install they noticed a cracked end cap for one of the steps. (I would have never noticed it on my own) Anyhow, they called it out, already have a replacement on the way from the factory, and when the part arrived - they were able to a do a 'while you wait' replacement. This has been my repeat experience with them, I hope you find it helpful in your decision making.

Promises broken, took a lot longer to get truck done then they said and ultimately a lot of…read moremistakes were made.

As a woman who doesn't know much about cars but doesn't want to pay someone to do simple repairs or…read morereplacements, this place is a godsend. The employees have gone above and beyond to assist me or steer me to the correct parts for my car. Just today I was standing in their parking lot trying to remove my rear wiper blade when all of the sudden two employees run out with the exact wiper blade I needed, pull off the old one and put the new one on for me. All that I had to do is walk into the store and pay. What awesome service. Thanks guys!

Is this a joke? Tried to get inside the store my little daughter is afraid of dogs ... one of the…read moreemployees had a dog running free unleashed inside the store and didn't even bother to hold the dog so we could walk in.... He kept whistling from his chair! You can imagine what kind of place is this.....

Came in 30 mins before close (sorry! thank you!) for a headlight change and not only did they help…read moreme out, but took me through the process of what they were looking at and how it worked because I had mentioned being interested in learning to do it myself - very kind and helpful, I will definitely be going back for all other issues - but not for headlights lol Thanks yall

Went in for my bronco sport for an emergency cv axel change. This was my first big repair so I was…read morevery selective about who to go to and I'm glad I chose them. Since then I have went to this location for everything including oil changes, transmission fluid change, tires. Thanks to Ernest and one of his top techs I'll be going to them for every repair and maintenance needs. It's rare that you find shops that actually care about customers and their cars. Quality service and excellent communication!

Extremely dishonest people. My son's friend went in to have her front tires replaced and they told…read moreher that the control arms were bad, the rear tires needed to be replaced, and the rear brakes were down to 1mm. As someone that services cars I took a look to verify and none of it was true. They said the control arms had cracks in the seals, but they were perfectly fine. I checked the rear brakes and they were fine. They were trying to scam $1700 out of a young girl that did not know any better. The estimate was written on a notepad from another company. BE VERY CAREFUL with this company, get a second opinion! I am filing this with the BBB.

Scott replaced oil pan and gasket. Stripped threads in drain from a prior oil change by prior…read moreservice company. Scotts final price was about $100 less than his quote. This was my first visit tp Aloha Auto Center and will probably won't be my last based on my first repair.

Megan and Dean are wonderful, highly recommend them for your VWAG vehicle!…read moreThis review is long overdue, I got connected with Futrell about 4 years ago after having picked up a VW Golf that supposedly had some aftermarket modifications that the dealer couldn't offer clarity on. After sending the VIN out to a handful of shops, Dean was one of few who responded, had worked on the vehicle, and was able to clear up some details. Since then, I've chosen Futrell as my go-to for routine and incidental maintenance. I especially appreciate their transparency, which is the most important aspect of interaction with a business for me. For more basic stuff, I prefer to do some of my own maintenance. In one case, there was an aspect of routine maintenance that we hadn't discussed when I dropped my vehicle off. Megan called to discuss that with me before the work was executed, giving me agency in whether or not I would handle that aspect of the service myself - something I really appreciated. In another case, I was dealing with a dying Turbo. Megan was very responsive in getting me an estimate and, since timing was a critical component of my decision making process, outlined projected timelines / availability for the repair. Megan wound up referring me to another shop across town that was able to get me back on the road sooner. I've previously dealt with other shops that try to secure paying work by telling the customer what they want to hear while failing to meet those expectations, the team at Futrell are looking out for what's in their clients' best interests and for that they have my loyalty.

I sensed that my 2010 Audi wasn't performing as usual. I took the car to Futrells Autowerks for an…read moreevaluation. They determined that it needed a new turbo charger. I was worried about getting a foreign car part before the tariffs kicked in but they went the extra mile and quickly ordered the part for me. They gave me a quote for the work and a time frame necessary for the repair. They not only met the time frame but the work came in lower priced than quoted. I was given wonderful personal service. I got a tour of the shop and I'm in awe. Thank you Meghan! Their lobby and waiting room reflect their passions for unusual guitars, skateboards, and Star Wars memorabilia. I would say that German made cars are their biggest passion. My car works like a charm as they went over and above with extra tasks that a car this old needed. I will never go to the dealer again. Futrell's has a customer for life as this is my forever car.