My 13 year old mostly trusty Toyota is having an ongoing headlight outage issue. I have never had…read moreproblems like this with previous vehicles, and I never wanted to know this much about effing car headlights. Honestly. The past year or so I have had it at the dealer multiple times anyway so I have just had them replace the light while they are doing other stuff. If it's a month or two ( or less) between burning out I have asked for free replacements and gotten them, but a couple of times I have paid and they have run between $25-70 to get a new light. The fancy ones only come in twos and they have burned out faster. They were supposed to last longer. Taking the thing apart to fix the electrical issue is about $2k is what they told me. Um. Nope. I would just buy a new dang car. So, I have been pulled over by police and "warned" for burned out lights and I have been what I call " light bombed" by dutiful citizens who make it their gd mission to tell me my headlight is out. This last week a crochety elderly man and his little terrifying yappy dog waited patiently in my driveway for five minutes during the day for me to exit my car, just so he could proclaim my bulb's dead state to me and the universe in general. He told me how " dangerous" it was. Sigh. I called the dealer to price the part. $24.99. I called the service desk at the dealer. Voice mail. They are slammed on Saturdays. I do not have a weekday option since I have rejoined the workforce recently and have minimal time available. I called Autozone. No answer. I called O'Reillys. The nice young man told me $12 and said, "Do you want us to put it in for you? " Sold. I drove there, a nice female assistant manager who was surrounded by 3-4 young men shooting the bull ( the store was a bit empty) took my info, went and got the bulb, it was $12.99. She asked me if I wanted her to put it in. ( I looked at my male friend whom I had brought to do that, and he shrugged). She grabbed a glove, headed out to the car, rushed back to open the door for me after he dropped it in my face ( I mean I loved that although I coulda gotten it) , and she popped the old one out and the new one in. Easy peasy. She also threw away the packaging and the old bulb. My companion would not have I am sure. All done. Cheap. Fast. Awesome. Also, it was aligned properly with the other headlight which is like...well all the other times they were crooked. O'Reillys for the win, man.

I have always had a good experience at this O'Reilly, but today--May 19th--an employee named Genie…read moretreated me with disdain because I don't speak English. In fact, I didn't buy anything due to her lack of attentiveness. And so, I left!

Sure they help you install wipers when you buy them there, but Benjamin went out of his way, in the…read moremisting rain, to help clean our windshield. He had to put extra effort to help scrub sap off the windshield and tried to help us diagnose what the possible issues were. He was so knowledgeable and gave us a few ideas on how to fix our problem. Custome service above and beyond. Kudos to you Benjamin!

I had my boyfriend order me my breaks online threw auto zone and even paid for PRIORITY OVER NIGHT…read moreSHIPPING & 6 days later they still had not arrived so I called 3 diffrent # about it and finally got to talk to a very nice lady who said she wasn't sure why but they had not even shipped yet. So I canceled my order & had to wait until Monday to grt my $ back on my card. But by tgen my routers were shot along with my old breaks. I had no more $ set aside for buying new ones. I was very upset but we were sent a $5.00 gift card and a few days later my breaks showed up even after I canceled them..only THERE NOT THE RIGHT BREAKS... so now im BROKE, VERY VERY BAD BREAKS & ROATERS[ IM MORTAFIED EVEN TRYING TO DRIVE MY CAR ITS SO LOUD & DANGEROUS] But I have to because I clean vacation rentals all around 5 town in diffrent places daily and I just want to say IM VERY UNSATISFIED WITH THE INTIRE ORDEAL & THINK AT THIS POINT MY BREAKS & ROARERS SHOULD BE FREE OF CHARGE. Its take a total of 2 weeks from start to now to end up with NO BREAKS ON MY CAR & NOW NEEDING ROTERS. I hope someone does something to fix this because I did my part in the whole mess...I cant buy new ones because I dont have any $ left to do so. I NEED MY CAR TO MAKE A LIVING. im the only one working in my family since my boyfriend was given a stage 4 cancer dieignosis so I very much have to drive my car to work to keep a roof over our head & to pay the bills....S. O. S. HELP!​

This store is the closest to me from where I live but I go to autozone or orileys becuase their…read morecustomer service is better. I would stay away from this specific store as their customer service is garbage. I attempted to find the parts I needed for about 10 minutes and no one attempted to even greet me or asked if I needed help. Its a shame really as other napa stores have great customer service.

Would not recommend these guys…read more This little old lady bought a battery 2 years ago from here and I went to test it to see why it's no good after I paid 240.00 for a new battery and they won't take it back or anything without a receipt and the guy I was dealing with is a jackass. You guys expect people to hold a receipt for 2 years when you can clearly see the fuckin battery is from Napa lol Obviously the batteries from Napa. You guys should take it back without question and replace it. I won't ever spend another dollar here again, Edit.... I just contacted the forest grove location and they will take this battery with the commercial account it was purchased under. You guys should tell the guy working behind the counter he can go fuck himself for not explaining this and kicking me outta the store for trying to explain that we spend hundreds of thousands of dollars a year with you guys. He could've told me we could've looked it up under our commercial account instead of being an asshole an kickin me out for explaining my point of view and how ridiculous it is that I need a receipt from 2 years ago

I always come here for my new wiper blades. They get you in and out in a jiffy, and they'll even…read moreinstall them for you if you ask. Looks like I got them on just in time today. Thanks for the quick assist, R Thackery!

I have been coming here for the last three years to have codes cleared. My gas cap doesn't fit…read moreproperly and whenever that happens, it will throw up check engine light and all the codes. I tried to come in this morning to have the codes cleared and they don't do that anymore. Guess I have to drive all the way to Wilsonville to the dealership to have them do that. They weren't super friendly about it either.

This store just lost my bussiness for ever. I ordered some trasmisson oil online to pick up at the…read morestore, so I drove to the store to pick a PREPAID order mind you ($50 dollars worth of products) and I just so happened to have forgotten my wallet at home so the counter guy would not let me pick my order because I did not have picture ID even though I offer to show him the order receipt, comfirmation email and text I received from them to come pick up the order, but the old guy behind the counter would not budge and although he was not rude it seem like he was having a power trip, so I was not about to drive home to get my ID just so he can glance at it for a second. instead I went home and CANCELED the order.

I have always gone here growing up as this is where my dads account was and I just grew up going…read morethere. I went today and they read a check engine light for me and then gave a recommendation on a local shop. I was able to get something I needed at Napa too and Allen was super helpful and I appreciate his help.

I found out about this place on some Tesla owners forums since they have worked on other Teslas…read morebefore. I also sent out a Yelp job request and found them to be very responsive to messages. I worked with Hong and he was able to get me in the same week I reached out. I had the newest Juniper suspension retrofitted onto my older 2023 Model Y. The whole process took about 3-4 hours and cost $700. I'm pretty happy with the cost/time. I would feel comfortable taking my car back again for more suspension work.

As always Hong and his staff are amazing Ordered up Headers…read moreand Cats for my Little Red Corvette and installed They look great and they sound great You got a fast and furious ride Hong and his team are your go too !!! (Also serviced clutch!) They have done work for me in past I be a strong repeat customer!

These guys were good people. Friendly and they even had a BBQ. The staff were kind and made and let…read moreme borrow tools. I would recommend this place for people in the Beaverton area looking for automotive needs.

Was absolutely treated with disrespect by Dianna. She wasn't interested in helping me & my…read moredaughters. She seemed more interested in watching nascar then assisting me about my car

Ive never has a bad expierence at this O'Reillys and everyone is willing to help! They have most of…read morethe parts I needed for my cars and they are close. I wouldn't hesitate to go here.

Bryan at store 3809 is very helpful and deserves a shout out. The store gets busy, and needs more…read morestaff though. One more person would be good

Got new tires here. Such a great smooth ride now! Awesome customer service with genuine people and…read moreprompt service too! Thank you guys. We will be back.

This shop really helped me size up the appropriate new tires and install the new tires and wheels…read moreonto my Excursion. It looks great and the ride is solid. No frills or anything just a good quote and a good install. Thanks Guys. Probably be back for one of those fridges soon.

As a woman who doesn't know much about cars but doesn't want to pay someone to do simple repairs or…read morereplacements, this place is a godsend. The employees have gone above and beyond to assist me or steer me to the correct parts for my car. Just today I was standing in their parking lot trying to remove my rear wiper blade when all of the sudden two employees run out with the exact wiper blade I needed, pull off the old one and put the new one on for me. All that I had to do is walk into the store and pay. What awesome service. Thanks guys!

Is this a joke? Tried to get inside the store my little daughter is afraid of dogs ... one of the…read moreemployees had a dog running free unleashed inside the store and didn't even bother to hold the dog so we could walk in.... He kept whistling from his chair! You can imagine what kind of place is this.....