I used to go to this place when it was Aura Nails, which I always enjoyed the quality of service from.. Today was the first time I've been since it was sold and reopened under the name Sunrise Nails. I'm actually very disappointed because I was always happy with what I walked out of this place with before, but for my first time with the new business, I am horrified with the way my mani and pedi turned out. after sitting for nearly an hour waiting while one person got a fill on their acrylics, I was finally walked over to my pedi station where I was greeted by an old man that mysteriously appeared out of the back... apparently he was going to do my services. the whole time he was shaking because he was so high on drugs. several times I had to ask him to file my toes evenly and remind him that he was scalding my feet with boiling hot water. I was quickly rushed over to the mani station where the same quality of service was continued.. I deperatley wanted to ask one of the two younger women that were lounging in the massage chairs to instead do my nails. but they were clearly occupied by their own pampering. before the man started to pain't shellac on my nails I had to pull my hand away and physically file my own nails so that they would be even and shaped correctly. and then made him wait until my fingers stopped bleeding from chopping my cuticles far too short. for some reason I continued to let him finish... he rushed thru slapping the color on my nails, which is clearly apparent from the looks of the finished product. globby, uneven, smudged and color all over the skin of my fingers. I wish I had the balls to ask for a refund because I have never been so disappointed in a nail service in my life! before putting my shoes on when leaving I was finally able to notice the horrendous quality of my pedi as well. I bit my tongue and kindly thanked the man who clearly had no care in the world weather or not I was satisfied... because I was clearly not. I then paid for the horribly over priced crappy service and left to my car to instantly warn anyone who ever considers coming to this place to spend their hard earned money. DO NOT COME TO THIS PLACE! if I can save one person from the experience I received today I will feel so much better about it. I WILL NEVER COME BACK TO THIS PLACE. UNLESS I WORK UP THE COURAGE LATER TODAY TO COME BACK AND ASK FOR A REFUND. if I could rate this place 0 stars I would, it should not even be allowed to be in business.
..: I ALSO WANTED TO ADD THAT THIS BUSINESS PROUDLY DISPLAYS SEVERAL "20% off nail services" SIGNS, ((ON THE ROAD, ABOVE THEIR DOOR, INSIDE)), WHICH THEY FAIL TO HONOR. SO MUCH DISAPPOINTMENT WITH THIS PLACE. :.. read more